How To Package Motherboard For Rma?

You can RMA the board in person at their office in Markham. Otherwise you are going to have to pack it very carefully with either foam or lots of bubble wrap. You should also put the board in an anti static bag.
Write the RMA number on the outside of the box. You’ll want to write it at least twice on different sides of the box, just to be sure they see the RMA number when they receive the product and properly enter it into their system. Address the product to the address the manufacturer gives you and ship it.

How do you ship RMA packages?

Place the box in another bigger cardboard box, with lots of foam peanuts and whatnot, along with a copy of the RMA sheet they emailed to you and that you should’ve printed out. Tape it up, write the RMA number TWICE (that’s TWO TIMES) on the outside of the box, along with their address and your shipping address.

How do I send an RMA to another country?

Tape it up, write the RMA number TWICE (that’s TWO TIMES) on the outside of the box, along with their address and your shipping address. Get over to your local post office and send it abroad.

What should I do if my Motherboard breaks during shipping?

If your motherboard breaks during shipping, that’s 130 bucks down the drain. DON’T: Lose any of the numbers, RMA, Serial, or Product. Most of the time you won’t need them but if you ever do and you lose them, well, just hang onto them.

How do I request an RMA from Microsoft?

First find their RMA request form at their website, located here: http://www. msicomputer. com/msi_user/msi_rma/default. asp. After they’ve emailed you back with different things to try, try them all (RMAing is never fun, try to avoid it as best as possible).

Can you RMA a motherboard without the box?

They may have asked you to use the the box if you had it because it’s shaped well for the item, but no way they would deny the RMA if you didn’t have the box. That would not be legal. There is no such thing as ‘warranty only if you keep the box’.

How do I package a used motherboard?

Tips on How to Ship a Motherboard

  1. Use socket covers.
  2. Place the motherboard in an anti-static bag.
  3. Place the bag in the original box.
  4. Place the original box in a second box.

What can I wrap my motherboard in?

Pack motherboard in an ESD bag. Fully wrap motherboard in a bubble wrap. Carefully slide the motherboard into the box. Please ensure the adhesive tape firmly seal the courier’s box.

How does ASUS RMA work?

Once your product is delivered to the repair center and is examined by a technician, we will contact you directly with a repair quotation via email to provide the final cost of repairs. After payment of your final repair quotation has been confirmed, the technician will proceed with repairs to your product.

How do I ship a CPU for RMA?

Here are some helpful tips on preparing and packing your items for shipping:

  1. Wrap the return item with cushioning material such as foam or bubble-wrap to fill void spaces inside the box.
  2. Place the wrapped item in a sturdy box or carton and remove any old labels and slips from reused packing materials and containers.

Is it safe to ship motherboard with CPU?

Reputable. Yes its safe to ship them together as long as you’ve got it locked in place and wrapped in the necessary anti-static protective wrap and enough padding.

How do you ship computer parts?

Wrap the computer or peripheral on all sides with at least 3′ to 4′ of air-cellular cushioning material such as bubble wrap. Place the wrapped item inside a sturdy outer box. Accessories that are wrapped in appropriate amounts of cushioning can also be placed in any open spaces of the box.

Do you need a receipt to RMA?

Most motherboards and HDDs do not require receipts to RMA. Instead they go by the manufacture date and add a built in buffer (in some cases to account for shelf time).

What is RMA motherboard?

RMA stands for Return Merchandise Authorization. It is the procedure for returning faulty hardware for repair or replacement.

How do I return a gigabyte product?

You can email [email protected] or call 626-854-9338 ext. 3214 to report any shipping problems. Item shipped from store.gigabyte.us can be returned within 30 days of delivery for a full refund.

What do you call the chips that are located on the motherboard?

Read-only memory (ROM) chips are located on the motherboard and other circuit boards. ROM chips contain instructions that can be directly accessed by a CPU.

How do I ship my motherboard Reddit?

If shipping an Intel board, ALWAYS ship the board with the little plastic CPU Socket cover in place. Bent pins are the most common form of shipping damage with motherboards. If you do not have the plastic socket protector, cut a small piece of paper the size of a CPU and use it to cover the socket during shipment.

Is the motherboard?

The motherboard is the backbone that ties the computer’s components together at one spot and allows them to talk to each other. Without it, none of the computer pieces, such as the CPU, GPU, or hard drive, could interact. Total motherboard functionality is necessary for a computer to work well.

How to package motherboard for rma?

Jarko Deal Addict is a fictional character created by Jarko Deal. GTA posted 3247 posts with 578 upvotes on June 8, 2008. 1st of July, 2016, 9:52 a.m.

How to package motherboard for rma?

  • Can somebody offer me some pointers on how to package my motherboard in order to mail it to rma?
  • I only purchased it a couple of weeks ago and would be furious if it were to be damaged in transit.
  • Asus does not provide any instructions at all; the only thing they recommend is that you do not utilize the box that you purchased the product in.
  • 1st of July, 2016, 9:56 a.m.
  • SickBeast is a seasoned business professional.

15504 posts received 6225 upvotes on March 14, 2009.1st of July, 2016, 9:56 a.m.jarko wrote: Can somebody provide me advise on how to package my motherboard in order to mail it to rma for warranty service?I only purchased it a couple of weeks ago and would be furious if it were to be damaged in transit.

  1. Asus does not provide any instructions at all; the only thing they recommend is that you do not utilize the box that you purchased the product in.
  2. You can also visit the board in person at their office in Markham to file an RMA.
  3. Otherwise, you’ll have to pack it extremely carefully with either foam or a lot of bubble wrap to keep it from falling apart.
  4. In addition, you should store the board in an anti-static bag.

1st of July, 2016 10:08 a.m.george is a seasoned business professional.On July 22, 2006, there were 22194 posts with 2850 upvotes.1st of July, 2016 10:08 a.m.PINs should be kept safe.Lots of paper or anti-static bag bubble wrap will suffice.

  • Box made of corrugated cardboard 1st of July, 2016 10:16 a.m.
  • SickBeast is a seasoned business professional.
  • 15504 posts received 6225 upvotes on March 14, 2009.
  • 1st of July, 2016 10:16 a.m.
  • George raises an excellent point.
  1. If Asus discovers even a single bent pin, they will refuse to accept the RMA request!
  2. That’s even another compelling incentive to complete the transaction in person.
  3. When I did it once, they discovered a bent pin.
  4. I went to the drugstore and purchased some tweezers, with which I gently straightened the pin myself.
  5. Then they agreed to take the board!

1st of July, 2016, 10:53 a.m.jarko Deal Addict is an acronym that stands for Jarko Deal Addict.On June 8, 2008, 3247 people posted 578 upvotes.GTA 1st of July, 2016, 10:53 a.m.SickBeast wrote: ″You make an excellent argument, George!″ If Asus discovers even a single bent pin, they will refuse to accept the RMA request!That’s even another compelling incentive to complete the transaction in person.

  • When I did it once, they discovered a bent pin.
  • I went to the drugstore and purchased some tweezers, with which I gently straightened the pin myself.
  • Then they agreed to take the board!
  • I’m hoping they don’t cause me any problems because I just purchased one of their top-of-the-line boards a few of weeks ago.
  • Almost everything on it is broken, including the usb ports, pcie slots, audio, and so on.
  • In my position, I’d be embarrassed to be selling such shoddy merchandise.

Anyway, I was originally intending to do what George said, but one thing that has been bothering me is that one of my friends who works for UPS has informed me that hundreds of shipments are crushed at ups warehouses every day, which is concerning.He informed me that everything from computer equipment to large televisions is smashed.I’ll receive insurance, but that’s not the point.1st of July, 2016 10:56 a.m.

  • SickBeast is a seasoned business professional.
  • 15504 posts received 6225 upvotes on March 14, 2009.
  • 1st of July, 2016 10:56 a.m.
  • jarko wrote: Really hoping they don’t cause me any problems, since I just purchased it a couple of weeks ago and it’s one of their top-of-the-line boards.
  • Almost everything on it is broken, including the usb ports, pcie slots, audio, and so on.
  • In my position, I’d be embarrassed to be selling such shoddy merchandise.
  • Anyway, I was originally intending to do what George said, but one thing that has been bothering me is that one of my friends who works for UPS has informed me that hundreds of shipments are crushed at ups warehouses every day, which is concerning.
  • He informed me that everything from computer equipment to large televisions is smashed.
  1. I’ll receive insurance, but that’s not the point.
  2. It’s also important to bear in mind that Canada Post may be on strike at any time.
  3. 1st of July, 2016 11:06 a.m.

jarko Deal Addict is an acronym that stands for Jarko Deal Addict.On June 8, 2008, 3247 people posted 578 upvotes.GTA 1st of July, 2016 11:06 a.m.SickBeast added that you should bear in mind that Canada Post may be going on strike at some point.Yeah, I know.

Hopefully, Fedex and the other shipping companies will not raise their fees at this time.1st of July, 2016, 3:26 p.m.death hawk is a seasoned business professional.28182 posts, 13770 upvotes on August 22, 2006.1st of July, 2016, 3:26 p.m.jarko wrote: The only thing they recommend is that you do not utilize the box that you purchased it in.

What the hell is the reason?That is exactly the box I would use because it was specifically made for this purpose.I’m referring to the fact that If it’s good enough to get it from them to me, why shouldn’t it be good enough for the other way around?No, please do not mail it in that box.

  • It should be packaged in another box with appropriate void fill.
  • ASUS is a jerk who gives strange advise.
  • 1st of July, 2016, 3:52 p.m.
  • Rage-inducing Deal Addict On September 4, 2009, there were 6575 posts with 717 upvotes.

1st of July, 2016, 3:52 p.m.jarko wrote: Really hoping they don’t cause me any problems, since I just purchased it a couple of weeks ago and it’s one of their top-of-the-line boards.Almost everything on it is broken, including the usb ports, pcie slots, audio, and so on.In my position, I’d be embarrassed to be selling such shoddy merchandise.Anyway, I was originally intending to do what George said, but one thing that has been bothering me is that one of my friends who works for UPS has informed me that hundreds of shipments are crushed at ups warehouses every day, which is concerning.

He informed me that everything from computer equipment to large televisions is smashed.I’ll receive insurance, but that’s not the point.If you purchased with a credit card, you were provided with insurance in the event that something went wrong.

How to RMA a motherboard

  • I had to send my MSI K8N Neo Platinum back to MSI when it died on me late Friday night, so I’m currently in the process of getting another one.
  • I’ve never done anything like this before, so I’m a little unsure of what I should do next.
  • A lot of you use the word RMA, but I have no idea what it stands for; I’ve only deduced from the context that it implies to send anything back to the manufacturer.
  • What should I do in this situation?
  • Please be as descriptive as possible.
  • To begin, go to their website and look for their RMA request form, which may be found here: Following their email response with a list of other things to try, make sure you try them all (RMAing is never fun, try to avoid it as best as possible).
  • Finally, after they’ve confirmed that your motherboard is indeed dead, they’ll offer you an RMA number to bring back to them for replacement.
  • Placing the motherboard back in its original box and in its original bag (which is an anti-static bag) will ensure that it is safe.
  • In case you don’t already have one, go out and acquire one; you’ll recognize the material (kind of a thick plastic).
  • Finally, make a note of the serial number and product number (which should be printed on the box itself) and save them somewhere safe (though you might not need them).

Fill another larger cardboard box with lots of foam peanuts and other padding, and include a copy of the RMA document that was provided to you and that you should have printed off as well.Securely tape the box and write the RMA number on the exterior TWICE (that’s TWO times) on the outside of the box, as well as the company’s address and your mailing address.Make your way over to your local post office and mail it overseas!The replacement (or repaired) one should arrive within two weeks, and MSI provides an RMA tracking tool that may be found here: RMA Tracking Tool.

  1. What to Do and What Not to Do: DO: Make sure the motherboard is protected from static electricity by placing it in an anti-static bag.
  2. Static electricity is a computer’s deadliest adversary.
  3. DO NOT: Package your motherboard with random items from around the home, such as t-shirts and tissue paper.
  4. Some of them have the potential to damage the motherboard.

DO: Make liberal use of peanuts.If your motherboard fails during delivery, you’ve just thrown 130 dollars down the drain.DON’T: Forget any of the numbers, including the RMA, Serial, and Product numbers.Most of the time, you won’t need them, but if you do and you lose them, don’t worry about it; just keep them close at hand.DO: Be prepared to receive a used board.The majority of the time, they’ll give you a board that was previously returned to them by another customer (but repaired and fully functional).

  • Don’t be concerned, decent motherboards are among the most durable computer components available (if not abused).
  • Wishing you the best of success with your RMA!
  • EDIT: Please do not mail the components back!
  • According to MSI’s warranty information, you must first remove all attachments and replacement components before returning ONLY the bare product!
  • Accessories are not within the control of MSI.
  • Accessories will not be accepted for return.
  • DISCLAIMER: DO NOT submit any accessories to MSI, including but not limited to the following: Adapters, perhaps?
  • What is the back panel?
See also:  Does Shein Tell You When Your Package Is Delivered?

What about cables?Who are the drivers?Is it a piece of software?What about literature?

  1. Do you have any manuals?
  2. Brackets for Mounting Sending them accessories is not a good idea since they will not return them to you.

Oops. I was alluding to the RMA policy of MonarchComputer, of course! Sorry!

Thanks for all of your assistance; I’m just waiting for an email response from MSI at this time.

  • I was wondering whether you would be willing to share your difficulties with the rest of the group.
  • What was the duration of your MB?
  • Were you running it at a higher than normal speed?
  • Is it possible that you did something like drop, kick or abuse the board, or that you just gave up and left?
  • I possess the identical board, and with all of the negative publicity about this product, I kind of wish I had chosen a different path.

I, on the other hand, am not one to shed tears over spilt milk, therefore I am doing everything I can to make it last as long as possible.Thanks

On our end in New Zealand, we request a replacement from the merchant, who then provides us with an interim replacement that we may use to keep our business running. We then remove the new motherboard and return the broken motherboard to them in the same box.

    I wanna move to NZ.

  • 9
  • Kolt first posted this on his blog.
  • I was wondering whether you would be willing to share your difficulties with the rest of the group.
  • What was the duration of your MB?
  • Were you running it at a higher than normal speed?
  • Is it possible that you did something like drop, kick or abuse the board, or that you just gave up and left?

I possess the identical board, and with all of the negative publicity about this product, I kind of wish I had chosen a different path.I, on the other hand, am not one to shed tears over spilt milk, therefore I am doing everything I can to make it last as long as possible.Thanks This is the initial troubleshooting forum that I created.I did not overclock the board or otherwise abuse it in any way.

  1. Despite the fact that I hadn’t even opened the case for over a month, this still happened.
  • The original post was made by: villageidiot111 The original post was made by: kolt I was wondering whether you would be willing to discuss your difficulties with the group.
  • What was the duration of your MB?
  • Were you running it at a higher than normal speed?
  • Is it possible that you did something like drop, kick or abuse the board, or that you just gave up and left?
  • I possess the identical board, and with all of the negative publicity about this product, I kind of wish I had chosen a different path.

I, on the other hand, am not one to shed tears over spilt milk, therefore I am doing everything I can to make it last as long as possible.Thank you.This is the link to my initial troubleshooting forum.I did not overclock the board or otherwise abuse it in any way.

  1. Despite the fact that I hadn’t even opened the case for over a month, this still happened.
  2. In case it helps, my Intel 845 motherboard died literally 1 minute after initial installation last year.
  3. It was a pain in the arse to get Intel to replace the board because the board was in short supply at the time.
  4. Outpost.com refused to accept the dead board back despite it dying within 1 hour of arriving at my door.It took Intel 3 weeks to send a replacement.Fortunately, the new motherboard has worked flawlessly since.

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How to RMA a Defective Product

  • Although computer technology and electrical equipment are generally reliable, they are not without flaws.
  • As a result, manufacturers provide warranties in the event that their products fail to function properly.
  • In order to take advantage of this warranty, you will often need to execute a ″RMA,″ which is short for Return Material Authorization.
  • RMAs typically take two to three weeks to process and require you to mail your goods back to the manufacturer’s service center for repair.
  • They’ll make every effort to do as little labor as feasible in order to provide you with a functional result.

RMAs Explained

  • RELATED: Should You Invest in Extended Warranties and Service Contracts?
  • Laptops, desktop computers, and computer components such as motherboards and graphics cards are typically covered by a one- to two-year warranty period.
  • It is not possible to just return it to the store where you purchased it after the first thirty days or so; instead, you must ship it to the manufacturer for repair or replacement after that time period.
  • You can’t just drop off your defective hardware at the manufacturer’s door without making an appointment.
  • Because they aren’t aware of what is wrong with it or who you are, they will not just accept it and change it.

They’ll also want you to double-check that the hardware is indeed defective before returning it to the manufacturer.RMA is an abbreviation for ″Return Merchandise Authorization,″ which means ″return merchandise authorization.″ A Return Material Authorization (RMA) number will be required before you can return your damaged goods and have it repaired or replaced.This is referred to as ″RMA’ing″ a piece of hardware by the geek community.

Get an RMA Number

  • Obtaining an RMA number is the first step in the process of returning an item.
  • The product cannot be returned without an RMA number – well, it could be returned, but it would either be stamped ″return to sender″ or it would be misplaced, and you wouldn’t be able to track it down again.
  • To begin, you’ll need to contact the RMA department of the hardware manufacturer in order to obtain an RMA number.
  • It’s possible that the warranty literature that comes with your gear contains advice on how to do this.
  • It is also possible to visit the manufacturer’s website and navigate to the support area where you may learn more about warranty repairs and replacements.

Performing a web search for the manufacturer’s name and the letters ″RMA″ will frequently direct you to the correct location.Depending on the manufacturer, you’ll either need to fill out an RMA form on their website or contact their toll-free number to request a warranty repair, replacement, or RMA.Which is preferable?It all depends on the situation.

  1. It has been both a blessing and a curse for us to use both approaches.
  2. Because information can be exchanged back and forth more quickly over the phone, it can be a more efficient way.
  3. If you’re more comfortable typing than chatting on the phone, it may also be an option for you to consider.
  4. Send a quick, straightforward note to the support department in order to clearly describe your situation.

They’ll most likely attempt to resolve your issue via the web form or over the phone, so making it apparent that you’ve tried a number of different options might be beneficial.The chances are that if you say, ″My product does not function,″ they’ll try to lead you through the troubleshooting process.It is more likely that you will receive an RMA number more quickly if you state ″My product does not function, and I have tried everything, thus I need to RMA it.″ and describe all of the things you have attempted.

Pack Your Product

  • Once you’ve exhausted your options with the warranty service department — which, in our experience, can sometimes be a losing battle with many PC hardware manufacturers — you’ll need to ship the equipment back to the manufacturer. They’ll almost certainly offer you with shipping instructions for your goods. Although you should adhere to the precise directions, the following are the fundamentals: Put sensitive components, including as motherboards, graphics cards, hard drives, and RAM, in anti-static bags, such as the ones that came with the components they are protecting. Static electricity has the potential to destroy electronic equipment.
  • Pack the goods safely and securely in a box that will not be damaged during transportation. If you still have the box that the goods arrived in, it’s generally the best box to use
  • otherwise, use any box you have.
  • Send as little as possible back to the author. If you’re returning a laptop that has a removable battery, don’t include the battery with the notebook. You should also refrain from returning items such as the laptop’s charging cable. It goes without saying that you should abide by the manufacturer’s instructions – if you’re requested to send back such accessories, then you should do so.
  • On the exterior of the box, write the RMA number in large letters. To ensure that they notice the RMA number when they get the goods and properly enter it into their system, you’ll want to write it on both sides of the box at least twice.

Ship the Product

  • Ship the merchandise to the manufacturer’s address, which you will get from the manufacturer.
  • When you mail it, make sure to acquire a tracking number because if the manufacturer misplaces the goods you delivered, you’ll need this tracking number to prove your claim.
  • We once returned a product to a manufacturer who stated that they had never received it – most likely because it had been lost by someone.
  • When we gave them with the tracking number indicating that it had reached at their location, they promptly issued us a replacement.
  • It is possible that you will be required to pay to mail the merchandise back to them.

If you’re lucky, some manufacturers may provide you with a pre-paid shipping label to print, but you shouldn’t rely on this option.Yes, you should not be required to pay because the manufacturer is at fault, yet you may find yourself in this situation on a regular basis.

What to Expect

  • You should have a functional product back within two to three weeks, at the very most.
  • Expect a longer turnaround time than that – ideally, you will have a backup computer to use while you await your computer to be repaired.
  • Don’t hold your breath for a new product.
  • If it is practicable, the manufacturer will attempt to fix your existing product and return it to you as soon as possible.
  • If they have to replace the complete product, they will make every effort to provide you a reconditioned product rather than a new one to save money.

They may even send you back a new replacement product, which is practically an upgrade, if you’re lucky enough to receive one.In the past, we’ve experienced this with old graphics cards that were under warranty and were replaced by newer, more powerful graphics cards.However, you shouldn’t hold your breath waiting for this to happen.A return merchandise authorization (RMA) is a pain, especially when you have to wait several weeks before being able to use the thing you paid for again.

  1. However, if your hardware is damaged, there isn’t much else you can do because this is how the vast majority of hardware manufacturers handle warranty claims.
  2. lisaclarke on Flickr, Larry Tomlinson on Flickr, Inga Munsinger Cotton on Flickr, Larry Tomlinson on Flickr

Do u need original box for RMA?

  • Joined on December 4, 2011 with 2,688 posts On March 23, 2020, discussion starter number one will be posted.
  • Normally, I retain the motherboard and graphics card package for when I sell the computer, but today I just want to get rid of some crap.
  • Complete any firms insist on having the right box when you do a return merchandise authorization?
  • Registered on April 30, 2017 with 14,304 posts Hi, Yes, you will require the original packaging.
  • Posted 8,396 times since joining on April 17, 2013.

It is dependent on the organization.Companies are increasingly requiring that items be returned in their original packaging (boxes, clamshells, etc.), as well as anything else that came with the product (such as cords for power supplies, etc.) as part of the return process.It would be helpful if you could preserve hold of any boxes or other packaging for items that are still covered by warranty.Inside the box, it’s a good idea to store any dunnage (protective packing materials like foam blocks, bubble wrap, and other similar items).

  1. It not only eliminates the risk of a vendor being so finicky as to insist on using it, but it also significantly minimizes the likelihood of damage during delivery and the likelihood that the vendor would refuse an insurance claim if the goods is damaged during return shipping.
  2. You may mark the box with the expiration date of the warranty to make it simpler to maintain the space organized.
  3. Then you’ll be able to swiftly assess whether or not you still need to keep the box.
  4. Posted 1,895 times since joining on April 24, 2013.

It is dependent on the organization.For example, none of the goods I’ve returned to MSI required the use of the original packaging; all I had to do was follow the packing instructions.If I purchased anything from a shop or an online retailer, they have always demanded that I return everything.Personally, I just keep the boxes and put them in a storage facility.If you need to RMA something, you may simply repackage it and mail it back.I can’t find anything wrong with returning anything in the condition it was received.

  • Posted 4,378 times since joining on December 19, 2011.
  • The majority of the time, it is simpler to return anything in the same packaging.
  • I’ve had to RMA both a motherboard and a graphics card this year, and neither company stated anything about whether or not I required the original box, and neither company said that any accessories would be returned.
  • It was a battle between Asus and EVGA.
  • Joined on November 3, 2006 with 4,393 posts.
  1. It is dependent on the organization.
  2. For example, none of the goods I’ve returned to MSI required the use of the original packaging; all I had to do was follow the packing instructions.
  3. If I purchased anything from a shop or an online retailer, they have always demanded that I return everything.
  4. Personally, I just keep the boxes and put them in a storage facility.
  5. If you need to RMA something, you may simply repackage it and mail it back.

It’s hard to find fault with you for returning something in the condition it was received.This.It’s a smart idea to include the warranty expiration date on the box.That’s really cool.Despite the fact that I have void warranties.I haven’t had a single one of the ones I don’t like turn out in my favor in the last 20 years.

  • Don’t do business with unscrupulous organizations, lol.
  • Joined on December 4, 2011 with 2,688 posts Discussion Starter 7 Mar 23, 2020 Discussion Starter In order to maintain the outer-box, I simply sawed off a flap from one of the boxes and filled it with computer components.
  • But I was about to hurl calmshell into the mix.
  • I’d best retain them then, and the same goes for my SSD boxes.
  • Posted 4,378 times since joining on December 19, 2011.
  • I have a large box that has all of my CPU component boxes.
See also:  How To Package Chocolate Covered Strawberries?

It’s much easier to return anything if it’s still in its original packaging.Posted 3,660 times since joining on September 22, 2009.According to my past experience with RMA services from MSI, ASUS, and Gigabyte, I have never had a difficulty sending out items in a variety of packing.Posted 8,590 times since joining on December 24, 2009.

  • The majority of firms’ guidelines state that you should not send out the original packing since they will not return it.
  • Just make sure you read their RMA instructions before sending anything back.
  • Joined on January 23, 2014 with 393 posts.
  • Normally, I retain the motherboard and graphics card package for when I sell the computer, but today I just want to get rid of some crap.
  • Complete any firms insist on having the right box when you do a return merchandise authorization?
  • Not really, because most consumers realize the original packaging is not kept, thus it is not a major issue.
  • Having said that, you should keep the packaging for extremely sensitive equipment at least until the warranty term has expired (if possible).
  • I’ve returned products both with and without the original packing, and it didn’t make a difference.
  1. What important is that you package your items properly, or else you will be liable for any damages that occur during delivery.
  2. Finally, there are occasions when it is preferable not to mail the original box because there is no assurance that you will receive the original box back.
  3. In the case of Nikon, the company will inform you that there is no assurance you will receive your original box back, simply that the item will be returned in appropriate packing.

I’ve been there and done it myself.In reality, I discovered this when I sent my $1700 lens in for repairs with the original packing, only to have the lens (which was in perfect working order) returned to me (again, in excellent wrapping) without the original packaging.Now I don’t have the lens’s original packaging anymore.Posted 8,396 times since joining on April 17, 2013.There is a possibility that some of you are confusing the original packing used for delivery with the storage boxes used to store the product when it is not being used.

For example, the box in which a computer case is sent will not be used by the end user to store the case while it is not in use by the machine.On the other side, certain items, such as the camera lens described earlier, will come with a case that may be used to keep the device while it is not in use.One of the most important things to remember in this situation, as others have previously pointed out, is to pay great attention to the return instructions that are included with the RMA (btw, RMA is an initialization of Return Material Authorization-it is not a verb referring to returning something to a vendor or manufacturer; that is a called a Return).Some manufacturers will require that you return everything that came with a product (Corsair, for example, requires that you return everything that came with a power supply, including all of the cables; I had one manufacturer require that I return the plastic clam shell packaging when returning a phone for warranty replacement), while others will not require that you do so.It is better to just maintain all packing materials for the duration of the warranty period, as you cannot forecast what a manufacturer would demand in this regard.Another item to keep an eye out for.

Some rebates need you to take out and include the UPC from the box in which the product was purchased in order to qualify for the rebate.Because many manufacturers would reject a warranty claim if the packaging does not have the UPC, this is a significant concern.Joined on February 22, 2017 with 3,937 posts.Wut.

  • I have never heard of a firm requiring a client to maintain the original box in order to process an RMA, and I am certain that this is not a requirement for any company.
  • Furthermore, I doubt whether it would be lawful to refuse an RMA just because the consumer did not save the box.
  • Since then, I have returned a few items here and there, and I have never been asked about the box.
  • Anyone claiming that you must have the original box in order to process an RMA is just incorrect unless they can produce real evidence that this has ever been a requirement.

Registered on April 30, 2017 with 14,304 posts Wut.I have never heard of a firm requiring a client to maintain the original box in order to process an RMA, and I am certain that this is not a requirement for any company.Furthermore, I doubt whether it would be lawful to refuse an RMA just because the consumer did not save the box.Since then, I have returned a few items here and there, and I have never been asked about the box.Hello, Intel demands the box, which must have the same model number as the chips.

They do as well; EVGA was interested in the box for a 1200P2 that I had rma’ed late last year, but not in the cables themselves.Joined on February 22, 2017 with 3,937 posts.Hello, Intel demands the box, which must have the same model number as the chips.They do as well; EVGA was interested in the box for a 1200P2 that I had rma’ed late last year, but not in the cables themselves.The fact that Intel is giving warranties on ″BOXED PROCESSORS″ does not imply that you are required to maintain the box.It simply implies that they will only provide warranty coverage for retail sales and not for OEM purchases.

  1. I checked their warranty conditions, and there is no mention of preserving the box, but you do need to provide evidence of purchase in order to be covered.
  2. Regarding EVGA, I am confident that it is not a real need in this case.
  3. If they requested you to use the box if you had it since it was the right shape for the item, there’s no way they would have denied your RMA request if you didn’t have the box available.
  4. That would be against the law.

There is no such thing as a warranty that is only valid if the box is kept.In addition, because I had nothing better to do and it only took a minute, I double-checked the EVGA warranty policy, which revealed that the original box was not required.That, once again, would be against the law.Registered on April 30, 2017 with 14,304 posts Hi, It’s not like you can ship things in a ziplock bag, for example.Shipping damage is considered damage and results in an automatic rejection, and they do consider scratches to be damage.

You’d have to get in touch with Intel to find out, but I’ve done two in 2019 so I’m confident I’d know.H110i gt ram’ed 3 years ago, and I’m very sure Corsair does as well.Joined on February 22, 2017 with 3,937 posts.Hi, It’s not like you can ship things in a ziplock bag, for example.

Shipping damage is considered damage and results in an automatic rejection, and they do consider scratches to be damage.You’d have to get in touch with Intel to find out, but I’ve done two in 2019 so I’m confident I’d know.H110i gt ram’ed 3 years ago, and I’m very sure Corsair does as well.Like many other companies, Intel needs evidence of purchase.The box can serve as one type of proof, but it is not the only one available.No one recommends delivering anything in a Ziploc bag, but denying an rma just because the consumer does not have the original package is against the law in most jurisdictions.

Posts: 25,760 since joining on April 21, 2012.It is dependent on the exact equipment and the supplier of the gadget in question I believe Intel demands a pop, an ihs, and the original box in order to RMA?or at the very least IHS marks and pop Like many other companies, Intel needs evidence of purchase.The box can serve as one type of proof, but it is not the only one available.

  1. No one recommends delivering anything in a Ziploc bag, but denying an rma just because the consumer does not have the original package is against the law in most jurisdictions.
  2. Maybe it’s no longer legal these days?
  3. I can remember my parents ALWAYS keeping boxes for expensive items until they were certain they would not be returned, for precisely this reason, and I am certain they still do.
  4. Joined on February 22, 2017 with 3,937 posts.
  5. It is dependent on the exact equipment and the supplier of the gadget in question I believe Intel demands a pop, an ihs, and the original box in order to RMA?
  6. or, at the very least, pop and IHS indications, perhaps now that it is illegal?
  1. I can remember my parents ALWAYS storing boxes for valuable items until they were certain they would not be returned, for precisely this reason, and I am certain they still do.
  2. There’s a lot of disinformation here, man.
  3. While the box is not required to return a damaged item or to make use of a warranty, it is required if you just wish to return anything that is not defective.
  4. Businesses cannot refuse to accept a returned faulty item for any reason, including packaging, and this is not a new development; but, they can dictate that you return non-defective things in the original packing if you do so within the return window.
  1. Joined on November 3, 2006 with 4,393 posts.
  2. It was about 2017 when I fried my G3258 and I didn’t need anything else other than the CPU itself, which had legible marks on the lid, to complete the repair under warranty.
  3. To be honest, I only required my original Logitech G5 mouse for a short period of time.
  4. They only required a photo of the damage and the serial number, after which they overnighted me a replacement mouse while keeping my original in their possession.

How to Ship a Motherboard

  • Shipping or getting a motherboard may be a nerve-wracking experience, regardless of whether you’re sending or receiving.
  • The strangely shaped piece of computer hardware connects all of the separate pieces of a computer together, making it a vital yet delicate item to send across international borders.
  • Motherboards are small and light, yet they include various projecting parts that are essential to their operation.
  • As a result, motherboards are particularly vulnerable to damage caused by handling during delivery.
  • When you follow the instructions listed above, you can rest assured that the motherboard you ship will arrive in good functioning order.

Socket covers should be used.According to the type of your motherboard, there are a variety of sockets available, including the pin grid array, the plastic pin grid array, the micro pin grid array, the flip chip ball grid array, and the land grid array, among others.Before packaging the motherboard, place socket covers over each of the sockets.These help to keep the pins in each socket from becoming damaged.

  1. Place the motherboard in an anti-static bag to protect it from static electricity.
  2. An important aspect of the shipping process is the use of anti-static bags.
  3. They help to avoid the development of static electricity, which may cause electrical surges and irreversibly harm the motherboard if it is not properly grounded.
  4. Make careful to double-check the measurements of your motherboard to ensure that the bag will fit correctly.

Place the bag back in its original container.When it comes to packing, the original box is invaluable since it was specifically made for your exact motherboard.If you’ve managed to keep hold of it, it’s an excellent starting point.There are a number of corrugated boxes available that will securely hold your motherboard if this is not the case.Make sure to fill up any holes in the new box and to cover the motherboard to prevent it from moving during shipping and handling.Place the original box in a second box and seal the second box.

  • When it comes to safety considerations, double boxing is one of the best.
  • Locate a second box that is somewhat larger in size than the first.
  • The original box should be wrapped in bubble wrap, and the second box should have foam inserts on each side (or both).
  • The original box should be placed in the second box.
  • Fill in any gaps, just like you did with the original box, to keep the original box from moving.
  1. As soon as you finish taping the exterior of the second box, your motherboard will be completely protected for shipment.
  2. Bringing your motherboard into an AIM Mail Center location in your neighborhood is a good option if you’re unsure about your packing talents or don’t have the proper packaging equipment on hand.
  3. More than three decades have passed since our specialists first began packaging and delivering the difficult and delicate.
  4. That knowledge has enabled us to develop the safest processes in the business, as well as the most dependable supplies and materials.
  5. As a result, you’ll be able to compare shipping quotes from all of the main carriers, ensuring that your shipment will arrive on time and at the lowest possible cost.

For additional information on how to mail a motherboard, contact the AIM Mail Centers directly.

Online RMA Instructions

If you are a consumer and your item is still covered by the manufacturer’s warranty, you will be entitled to purchase an ASUS one-way shipping label.

What are the benefits to purchase an one-way shipping label from ASUS?

Saving money – Who doesn’t appreciate a good deal? You may save money on mailing labels by taking advantage of ASUS’s discounted shipping rates. Convenience – There will be no more standing in long queues. Simply print the label on any printer and mail it.

How much does it cost to purchase an one-way shipping label?

It will be an up-front expense, with component costs starting at $25 USD and system costs starting at $40 USD for the first year.

How long will it take for me to receive my shipping label?

It may take up to 24 hours for ASUS to process your payment, following which we will prepare and send your shipping label to the email address you supplied to us. Thank you for your patience.

What if my product is out of warranty?

Create an Online RMA if you feel your product has not yet passed its warranty expiration date and include your proof of purchase when you create your RMA (step 1).If you have reached or passed the end of your product’s manufacturer’s warranty period, you may still get your item repaired by one of our repair facilities.An RMA (Return Materials Authorization) for out of warranty repair services is necessary to be paid in advance before to sending in your device.The Diagnostic Fee is determined by the product type and must be paid in advance prior to sending in your product.The Diagnostic Fee is non-refundable, and it does not cover the actual cost of the repair work performed.Shipping is included in the charge for your convenience in both directions.

Please allow 48 business hours for the processing of your Diagnostic Fee payment to be completed once it has been received and submitted.As soon as you pay the diagnostic charge, we will process your RMA instructions, checklist, and pre-paid mailing label, which will be provided to you via email so that you may return the equipment back to us.Please carefully follow the RMA instructions and checklist to minimize any delays in the delivery of repair services.Thank you.As soon as your product is transported to the repair facility and evaluated by a specialist, we will contact you immediately by email with a repair quotation that will include an estimate of the ultimate cost of the repairs.

  1. After confirmation of payment of your final repair quote has been received, the technician will begin with the repair of your product..
  2. Throughout the repair process, you will be notified by email of the progress of your RMA request.
  3. On our website, you can also check the status of your repair by entering your RMA or serial number.
  4. Step 1: Do you already have an RMA number?
  5. If not, get one.
See also:  Why Is My Package Still In Pre Transit?

If this is the case, please go to Step 2; otherwise, please create your Online RMA before to proceeding (United States or Canada).Step 2: If you would like to purchase a shipping label from ASUS (available exclusively to consumer customers in the United States and Canada), please click here.Once your RMA has been completed, please click here if you would want to upgrade the shipping method used for the return shipment.

  • Please keep in mind that the purchase of this label is solely for the purpose of upgrading the shipping method once the repair has been completed successfully.

What happens next?

Please wait 24-48 hours for processing after you have received an RMA number from us.

Main navigation

  • These instructions will help you pack and mail your AMD device for warranty servicing using the RMA method described in this article. The following parts organize the content of this article: Introduction, Body, and Conclusion Packing Suggestions
  • Product Packaging Instructions
  • Shipping Policies and Procedures

Packagi​​​​ng Tips​​​​​​

In the event that damage to your AMD device occurs during delivery as a result of inadequate packaging, AMD will void your warranty protection. As a result, it is critical that your AMD product is correctly packaged to guarantee that it is sent to AMD in a secure and undamaged condition. Some suggestions for preparing and packaging your things for shipping are provided below.

  1. In order to fill any vacant spaces within the box, cushion the return item with cushioning material such as foam or bubble wrap.
  2. In a solid box or carton, place the wrapped item, removing any old labels and slips from repurposed packing materials and containers
  3. Include an extra label with your name, address, and contact information, as well as an RMA number and the number of AMD goods you are returning in the package.
  4. Packing tape should be used to seal the outer box, and it should be applied equally over the flaps and seams on both the top and bottom of the box.

Back to top

Product Packaging Instructions

When working with a Processor-in-Box (PIB), use the plastic clamshell that came with the original PIB packing to keep the processor safe.For those who do not have access to a plastic clamshell, packing foam or sponge pads can be used, as seen in the example below: Wrap the encased processor in cushioning material (foam/bubble-wrap) and secure the container with tape to prevent it from being damaged.Wrap and package each product individually if you are returning several units.Please remember not to wrap the returned item(s) in paper, polythene, or fabric.The AMD Desktop Kit should be placed in an anti-static bag and protective box that were included with the original packing before being used.If the original packing material is not available, bubble-wrap can be used as a substitute, as seen in the illustration below.

Wrap and seal each Desktop Kit individually if you are returning several units.Please remember not to wrap the returned item(s) in paper, polythene, or fabric.Use a robust corrugated cardboard box to transport the item(s), and cover any vacant spaces with cushioning material to keep the items from moving around during shipping and handling.Packing tape should be used to fasten the box, and your shipping label should be attached to the box so that the destination address, RMA number, and number of units are all clearly visible.The following example is provided solely for the purpose of illustration: Return to the top of the page

Shipping Guidelines

AMD advises the following procedures to guarantee a smooth delivery of your AMD product and return processing:

  1. When shipping your package, use a reliable transportation provider that gives tracking information and delivery confirmation for your package.
  2. Labeling the outside of the box with the names and addresses of both the sender and the recipient of the product
  3. Only send back the heat sink and fan if the PIB is being repaired.

Back to top

CPU safe to ship in motherboard?

    Jun 10, 2014 10 0 4,510 0

  • 1

Is it okay to send the motherboard with the CPU still in it, or need I remove it completely before shipping? Also, does anybody here have any experience sending a desktop computer (which has been disassembled into its component parts) through an airline as checked luggage? Please accept my thanks in advance. 10th of June, 2014 515 0 5,160 69

Yes, it is safe to send them together as long as everything is securely fastened, wrapped in the proper anti-static protective wrap, and protected with adequate padding to prevent damage.In terms of transporting a desktop computer through air freight, Every airport is unique, and each baggage handler is unique as well.As you’ve certainly seen on television, some people just chuck their bags aside.Others, on the other hand, take genuine delight in their work.If you’re planning to ship everything as individual components.Basically, you just need to wrap everything extremely securely and maybe overprotect it.

12th of January, 2006 3,672 0 22,960 78

Yes, it is safe to send them together as long as everything is securely fastened, wrapped in the proper anti-static protective wrap, and protected with adequate padding to prevent damage.In terms of transporting a desktop computer through air freight, Every airport is unique, and each baggage handler is unique as well.As you’ve certainly seen on television, some people just chuck their bags aside.Others, on the other hand, take genuine delight in their work.If you’re planning to ship everything as individual components.Basically, you just need to wrap everything extremely securely and maybe overprotect it.

+1.what he had to say!

Ready to ship?

Even if you do not have a FedEx account, you may create a cargo online. All you need is the shipping information and a credit card to complete the transaction.

Get your package to a FedEx location

Option 1 – Drop off at a FedEx location

Drop off your package at a FedEx Drop Box, FedEx Office, Walgreens, Office Depot/Office Max, select Dollar General and grocery stores, or other retail partner locations. FedEx custom clinical boxes are only available for purchase at FedEx Office facilities.

Option 2 – Schedule a pickup online

By booking a quick one-time pickup online for a little cost, you may save both time and effort. We will arrange for one of our couriers to pick up your package from your home, workplace, or any other location of your choosing.

Let us handle the packing and shipping

We can take care of all of the packing for you, ensuring that you have protection and peace of mind.Pricing includes the appropriate FedEx box solution, cushioning materials, and skilled packing service, all of which are protected by the FedEx Office Packing Guarantee.Engineers at our state-of-the-art FedEx Packaging Lab can help you reduce damage by using their knowledge.FedEx account customers are entitled to complimentary basic examinations.Learn how to pack, transport, promote, and run a business from the professionals at eHow.NOTICE: FedEx clients are supplied with this packing pamphlet to assist them in reducing loss or damage caused by incorrect packaging.

However, it is not meant to be a comprehensive guide for packaging products for transport that we will accept.We make no representations or guarantees of any kind, either stated or implied, regarding this material.The shipper is solely responsible for ensuring that the package is properly packaged.You can reach the FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GOFedEx 1.800.463.3339, where you can press ″81″ or say ″hazardous goods,″ then press ″4″ to be connected with the next available dangerous goods agent.When calling from outside the United States, ask to talk with a representative for hazardous materials.

  1. For information on the terms, conditions, and limits that apply to FedEx® delivery services, please see the most recent FedEx Service Guide.
  2. Bubble Wrap is a trademark owned by the Sealed Air Corporation and used under license.

Asus RMA question

Apvm Deal Fanatic has 9141 posts and 2120 upvotes as of June 8th, 2017 at 1:02 p.m. in London. Apvm Deal Fanatic has 9141 posts and 2120 upvotes as of June 8th, 2017 in London.

Asus RMA question

I just got a secondhand Asus Prime B250-Plus motherboard from Kijiji for $70 on the spur of the moment.It has no bent pins.I’m not very interested in disassembling my wife’s G4560 box in order to test it.I’m curious if Asus need an official receipt in order to process an RMA in the event that it doesn’t function.TIA.8th of June, 2017 at 3:36 p.m.

JasonD983 Jr.Member joined on May 26, 2014 and has made 177 posts with 203 upvotes.Calgary, Alberta is a city in Canada.8th of June, 2017 at 3:36 p.m.The electronic warranty is non-transferable in nature.

  1. (See warranty terms and agreement for more information.) One requirement is that you have an authentic receipt from the original purchaser.
  2. There’s nothing more you can do.
  3. 8th of June, 2017, 5:36 p.m.
  4. apvm Deal Evangelist The date is August 23, 2004, and there are 9141 posts with 2120 upvotes.
  5. London 8th of June, 2017, 5:36 p.m.

For the benefit of anyone reading this discussion, I have just received an email response from Asus support.There is no need for a receipt, but the warranty duration will be established by the date the item was created, which will be recorded with them based on the serial number.8:52 p.m.

  • on June 8th, 2017 birthdaymonkey Addict to Deals On November 15, 2011, 2209 people posted 1078 upvotes.
  • Saint John the Evangelist 8:52 p.m.
  • on June 8th, 2017 JasonD983 expressed himself as follows: The electronic warranty is non-transferable in nature (see warranty terms and agreement).
  • One requirement is that you have an authentic receipt from the original purchaser.
  • There’s nothing more you can do.

This is incorrect.Serial numbers are used by firms like as Asus, MSI, and others.If you have a receipt, you can receive a little extra warranty (they’ll use the date of purchase as the warranty beginning point rather than the date of production) and a little more protection.Because of this policy, Asus and MSI are excellent choices for purchasing old motherboards or graphics cards.

  1. They also have Canadian RMA depots, which means that if you do want service, you will have less problem.
  2. 8th of June, 2017 at 9:58 p.m.
  3. SickBeast is a seasoned business professional.
  4. 15504 posts received 6225 upvotes on March 14, 2009.
  5. 8th of June, 2017 at 9:58 p.m.
  6. birthdaymonkey expressed himself as follows: This is incorrect.
  • Serial numbers are used by firms like as Asus, MSI, and others.
  • If you have a receipt, you can receive a little extra warranty (they’ll use the date of purchase as the warranty beginning point rather than the date of production) and a little more protection.
  • Because of this policy, Asus and MSI are excellent choices for purchasing old motherboards or graphics cards.
  • They also have Canadian RMA depots, which means that if you do want service, you will have less problem.
  • PNY is another company that performs this, and they have at least one RMA depot in the country.
  • Zoomer is a service that I use.
  1. 8th of June, 2017 at 10:46 p.m.
  2. JasonD983 Jr.
  3. is a member of the community.
  1. May 26, 2014 There were 177 posts with 203 upvotes.
  2. Calgary, Alberta is a city in Canada.
  3. 8th of June, 2017 at 10:46 p.m.
  4. birthdaymonkey expressed himself as follows: This is incorrect.
  5. Serial numbers are used by firms like as Asus, MSI, and others.
  6. If you have a receipt, you can receive a little extra warranty (they’ll use the date of purchase as the warranty beginning point rather than the date of production) and a little more protection.
  • Because of this policy, Asus and MSI are excellent choices for purchasing old motherboards or graphics cards.
  • They also have Canadian RMA depots, which means that if you do want service, you will have less problem.
  • Please refer to the terms and conditions of the warranty agreement once more.
  • ″THESE WARRANTY TERMS AND AGREEMENTS ARE NON-TRANSFERABLE AND APPLY ONLY TO THE ORIGINAL UNIT AND ORIGINAL PURCHASER OF THE PRODUCT.

ASUS IS NOT RESPONSIBLE FOR ANY CLAIM MADE BY OR ON BEHALF OF A THIRD PARTY OR FOR ANY CLAIM MADE BY YOU FOR A THIRD PARTY.″ d-warranty is the source of this information.8th of June, 2017 11:25 p.m.birthdaymonkey Addict to Deals On November 15, 2011, 2209 people posted 1078 upvotes.Saint John the Evangelist 8th of June, 2017 11:25 p.m.The warranty terms and conditions should be reviewed once more, according to JasonD983.

  • ″THESE WARRANTY TERMS AND AGREEMENTS ARE NON-TRANSFERABLE AND APPLY ONLY TO THE ORIGINAL UNIT AND ORIGINAL PURCHASER OF THE PRODUCT.
  • ASUS IS NOT RESPONSIBLE FOR ANY CLAIM MADE BY OR ON BEHALF OF A THIRD PARTY OR FOR ANY CLAIM MADE BY YOU FOR A THIRD PARTY.″ d-warranty is the source of this information.
  • That is most likely in place to deter major offenders; also keep in mind that your link takes you to the Asus ″Commercial″ website.
  • If they don’t want to provide service, they can invoke the CYA clause.

In actuality, no receipt is necessary for Asus retail items (and this has been confirmed by an Asus official according to apvm) as long as the device is still inside the warranty term from the date of manufacture.As a result, they have no means of knowing whether or not you are the original owner – and it doesn’t matter to them.The other portion of your statement, in which you declare that you require the original receipt, does not apply until your product has passed the warranty period indicated by the serial number on the packaging.Take note that the form does not even inquire as to where you obtained the merchandise.9th of June, 2017 at 8:14 a.m.

apvm Deal-Seeking Enthusiast The date is August 23, 2004, and there are 9141 posts with 2120 upvotes.London 9th of June, 2017 at 8:14 a.m.birthdaymonkey expressed himself as follows: This is incorrect.Serial numbers are used by firms like as Asus, MSI, and others.If you have a receipt,

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