- Track the package. If you suspect your package was stolen, the first thing you should do is check your purchase confirmation email for tracking information.
- Check if your neighbors saw it or held onto it for you. If you’ve verified that the item was delivered, check with your neighbors.
- Contact the seller or retailer. If it appears that your package has been stolen, contact the seller or retailer that sold you the item.
- File a claim with the shipping company. Sometimes, retailers try to shift responsibility to the shipping company or require you to file a complaint and wait a certain
- Use the purchase protection features on your credit card.
Whether you think your neighbor stole your parcel or someone else, you can frequently get a refund or a replacement from the sender or delivery company.
- Contact the Sender.
- Report It to FedEx, UPS or USPS.
- Report the package theft to Amazon.
- File a Police Report for the Stolen Package.
- Talk to Your Credit Card Company.
What do you do if someone steals your package?
File a police report If you seriously suspect you’ve been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. Without witnesses, they won’t be able to do much, but they’ll take note of the incident.
What do I do if USPS loses my package?
If your package was stolen and there’s evidence, take photos and submit those too. If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.
Should you report a stolen package to Amazon?
In that case, it is time you report to Amazon for a stolen package. Before reporting a stolen package issue to Amazon, check with your neighbors first if they saw or managed to record in their security cameras the delivery of your package. They could also be safe holding your package so it won’t get stolen at all.
What happens if a package is stolen from a friend?
If the stolen package was sent from a friend or relative, let them know it hasn’t been delivered. They can reach out to the seller or the carrier to help figure out what happened. 3. How do I report a stolen package to Amazon? Amazon is known for its fast Prime shipping and basically no-questions-asked philosophy.
Who is responsible if a package is stolen?
Take as a whole, the Buyer is largely put in the position to resolve the issue by reaching out to the Seller or making a claim with the Delivery Company. The Buyer is also responsible for reporting the crime to the local police.
Are carriers responsible for stolen packages?
Who is responsible if a thief steals your packages: the retailer, the carrier or you? ANSWER: Typically, you’re out of luck, unless the retailer decides to be generous. Delivery companies say they’re not responsible for reimbursement if the package was successfully delivered to the correct house.
Will USPS refund for stolen package?
You can only get a refund for a stolen USPS package if you are the seller, and you purchased insurance on the parcel. If you are the recipient and your package was stolen, USPS will not reimburse you for the loss. Instead, the onus is on the seller to reimburse you or replace the item that was stolen.
How can I prevent my package from being stolen?
How to Prevent Package Theft: Top 8 Tested Ways
- Use Smart Package Lockers or Convenience Store.
- Install Security Cameras to Prevent Package Theft.
- Have Packages Delivered to Your Workplace/Office.
- Get Amazon Key for Your Package Delivery.
- Require Signature on Delivery to Stop Package Theft.
Does USPS insurance cover stolen packages?
If you bought insurance, a USPS claim will cover the shipping costs and package value up to the specified amount for damaged or lost mail, Some services like Express Mail also have delivery guarantees so you’re able to file a claim if it doesn’t arrive on time.
How do I report a stolen USPS package?
Losses are charted by the Postal Inspection Service to identify problem areas and assist Inspectors in tracking down thieves. Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at www.uspis.gov. Keep Registered Mail separate from other mail.
Did USPS steal my package?
If you think your mail has been stolen, notify the Postal Inspector at 877-876-2455 or at the USPS Office of the Inspector General website at uspsoig.gov/investigations. It’s also best to file a claim as quickly as possible.
Does USPS compensate for lost packages?
If the item was insured and the USPS staff damaged the item while in their possession, a claim will reimburse you for the loss. Keep in mind you need a proof of value or an estimate of the cost to repair the items that were damaged.
How do I get a refund from item not received?
If you qualify for a return but the seller won’t give you your money back, you have some options:
- Write a complaint letter: we have advice to help you do that and a sample letter.
- Consider getting help from a consumer organization like Call for Action, Consumer Action, or the Better Business Bureau.
Do delivery drivers steal packages?
While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.
How to file a claim if your package is stolen?
What to do when packages are lost or stolen?
How do I report a stolen Amazon package?
Porch Pirates: 6 Steps to Take if Your Package Is Stolen
- According to a survey commissioned by ValuePenguin, nearly four out of every ten customers has had a package stolen before it could be delivered to them.
- While the quantity of deliveries increases over the Christmas season, this data serves as a reminder to consumers that package theft is a widespread problem throughout the year, regardless of the season.
- If you’ve been unfortunate enough to have a parcel stolen from your front door, here’s what you should do to recover your package.
What to do if a package is stolen from your porch
If your mail has been stolen, you must follow these procedures in order to be paid or to get a substitute item.
Step 1: Track the package
- First and foremost, if you have reason to believe your product has been stolen, you should look for tracking information in the email you received upon purchase.
- Typically, you will be provided with a tracking number, which you may use to keep track on the progress of your order throughout shipment.
- Sometimes all you need to do is click on this number or button, but other times you may need to copy the number and input it on the retailer’s or shipping company’s website, depending on the situation.
- For shipments to be delayed, especially during high shipping seasons such as the holidays, this is to be expected.
- The shipment status will inform you of the location where your package was last recorded as well as the date on which it was delivered to the shipping destination.
If the item is indicated as having been delivered, go to step 2.Otherwise, proceed to step 3.
Step 2: Check if your neighbors saw it or held onto it for you
- Check with your neighbors to see if the item has been delivered once you’ve verified that it has.
- It’s humiliating to lash out at a customer service agent only to realize that the sweet lady next door noticed your shipment and grabbed it to save it from being stolen or rained on while you were away.
- Even if they don’t have your package, it’s possible that your neighbors saw it earlier in the day and are unaware of it.
Step 3: Contact the seller or retailer
- Immediately notify the vendor or shop that sold you the goods if it looks that your shipment has been stolen or misplaced.
- When it comes to dealing with stolen property, different merchants have different rules and procedures in place, but you are normally entitled to a refund or a replacement.
- Amazon’s ″A-to-Z Guarantee Protection″ provides coverage for the majority of stolen packages.
- Purchases that are labeled as ″fulfilled by Amazon″ are sometimes derived from retail partners known as ″Amazon Sellers,″ rather than from Amazon itself.
- (You should be aware of this at the time you place your purchase for the item).
It is mandatory for you to contact the Amazon Seller in order to try to resolve the issue with them if this is the situation with your purchase, according to Amazon.You may make a claim with Amazon if you’ve waited more than two business days for a response or if the seller is being unhelpful.Amazon would most likely offer a refund in this case, as well.In many circumstances, stores will agree to send you a new item within a short period of time.However, if they refuse to accept responsibility and give a replacement, there are still certain actions you may take to obtain recompense.
Step 4: File a claim with the shipping company
- Occasionally, stores may attempt to transfer responsibility to the shipping provider or will need you to make a complaint and wait a specific number of days before learning for definite whether your shipment will or will not be delivered.
- If you find yourself in this situation, you may wish to submit a claim with the shipping business as well, just to be safe.
- UPS, FedEx, the United States Postal Service, and DHL all have online claims processes that you may use to report your lost item, and you can also call them to report your missing item.
Step 5: Use the purchase protection features on your credit card
- When you use a credit card to make a purchase, many issuers will provide purchase protection that will repay you if an item is stolen.
- This is true as long as the item was paid wholly with that credit card and the card issuer is contacted within a certain timeframe.
- Check the website of your credit card provider to see whether this coverage is available and to learn how to make a claim.
- Some credit card providers, however, do not provide coverage for high-value products (usually anything that is worth more than $500 to $1,000).
- Depending on the company, they may ask you to submit a police complaint before they can issue your refund.
Finally, credit card purchase protection is sometimes referred to as ″secondary coverage,″ which indicates that it only kicks in after you’ve previously used main coverage, such as homeowner’s or renters insurance, to safeguard your purchases.This takes us to the sixth step.
Step 6: Claim high-value items with your homeowners insurance
- The majority of homeowners and renters insurance plans include coverage for stolen shipments.
- Unfortunately, this is only beneficial for items that are more valuable than your deductible.
- Given that the majority of homes insurance deductibles range between $500 and $2,000, submitting a claim for the majority of stolen shipments will be a waste of time.
- However, even if the value of the lost item exceeds the deductible, you’ll need to consider the risk that your homes insurance provider would raise your rates as a result of your claim, not to mention the inconvenience of submitting the claim itself.
How to prevent package theft
When a package is stolen, it may be quite stressful, and the claims procedure can be much more unpleasant. If you wish to reduce the likelihood of losing shipments while you’re away from home, consider the following solutions for protecting your packages while you’re gone.
Schedule for in-person delivery
- The most effective method of preventing mail theft is to personally accept your shipments.
- To do this, either notify your postal service business that you require a signature for delivery or arrange for your mail to be carried to a location where someone is constantly on hand.
- Consider asking a neighbor if they would be willing to accept delivery if you are frequently away from home.
- Alternatively, if it is acceptable to your business and your shipment is modest, you can choose your office as the delivery destination.
Use a lockbox service
- When using a service such as Amazon Locker, you may have goods delivered to a lockbox, which will help to prevent mail from being stolen.
- In addition, several supermarket and convenience stores provide this sort of service, or you may have your box delivered to your local UPS or USPS center and pick it up when you get to that location.
- A combination-protected lockbox that stands on your doorstep and safeguards your parcels until you return home is an option if you prefer a shorter journey than driving to the post office.
Insure your packages
Whenever you purchase a high-value item online, such as a new iPhone or iPad, spend a few additional dollars for delivery insurance to protect your investment. Typically, you may accomplish this either directly with the seller or through the delivery company.
Install a security camera
- There are various low-cost home security cameras that are simple to install around the perimeter of your property, including bullet cameras.
- Most of these cameras are compatible with your WiFi network and even have a smartphone app, allowing you to keep track of parcels left during the day.
- The sheer appearance of these cameras may be enough to deter would-be porch pirates, but even if it isn’t, you’ll still have proof to use as the basis for a police report if necessary.
- As an extra benefit, adding these cameras may entitle you to a reduction on your homes insurance.
What is the value of stolen packages, and what steps have been taken by consumers?
- In accordance with a survey commissioned by ValuePenguin, parcel theft has touched more than 40% of all Americans at some time during their lives. More than 5 out of 10 buyers reported having more than one package stolen in the previous 12 months, resulting in an average loss of $106 per home in that time period. When applied to the total number of households in the United States as determined by the Census Bureau, these averages show that porch piracy cost U.S. consumers more than $7.4 billion in the previous year: In the last year, there were an estimated 144 million victims
- the average loss per home was $106
- and the estimated value of stolen products in the last year was $7.4 billion.
- Despite the high number of burglaries, over three-quarters of Americans said they have done nothing to safeguard their deliveries against theft in the future — including more than half of respondents over the age of 55 who said they have done nothing.
- It is estimated that nearly two out of every three robberies occurred directly outside the victims’ houses, thus it is wise to take several safeguards to deter bold would-be burglars.
What to Do If You Have a Lost or Stolen Package
- Continue to the main content Expert in security, safety, and technology reporting More information can be found at http://www.nytimes.com/news/business/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/ Packages might go misplaced from time to time.
- We have to admit that most of the time when you’re looking for a lost package, it’s because someone has taken it from your front door and taken off.
- Almost 26 million shipments were stolen in the United States in 2017.
- ¹ You can follow these methods to get your package stolen back, track down the burglar, or frighten off porch pirates before they do their heinous act of vandalism.
- To see more videos like this one, make sure to subscribe to our YouTube channel.
Learn how to keep your house, your loved ones, yourself, and your valuables safe from harm’s way.
Here’s what to do if a package is stolen
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What to do if your package is stolen
- If you have a genuine suspicion that you have been hit by a porch pirate and that something has been taken from your stoop, call the authorities and submit a police complaint for the stolen parcel with the police department where you live.
- If there are no witnesses, they will be powerless to prevent the incident, but they will make a record of it.
- Keep in mind to give the cops any film you have from your doorbell camera if you have it.
- You should also inform them of the time the delivery provider said your box was delivered and the time you discovered it had gone missing.
- The police will be more likely to investigate and apprehend the package thieves if they hear from other people in your neighborhood who are experiencing the same difficulties as you.
Filing a police report may also be beneficial if you want to file an insurance claim for the delivery that was not received.
Watch out for post-pandemic porch pirates
- Package theft increased dramatically across the country, from Buffalo, New York, to Eugene, Oregon, as more people were compelled to purchase online as a result of the outbreak. And the epidemic porch pirates came up with some ingenious solutions. Theft of packages was committed by a group of women in Kennewick, Washington, who disguised themselves as nurses. Another package thief struck in Pennsylvania, this time stealing the ashes of a loved one off the doorstep. Even if the epidemic is slowing down, we recommend that you exercise greater caution. Keep track of each and every package
- Take delivery of items as soon as you receive a delivery notification
- check to see if your video doorbell or security camera is sending you motion alerts
- use delivery lockers if you have the option
- The majority of the time, a misplaced shipment is something you specifically requested. If this is the case, you should contact the vendor and inform them that your product has not been delivered as expected. Is the seller liable for packages that have been stolen? Maybe. It all depends on the website where you made your purchase and the policies that are in place on that site. You could wish to inquire with the company’s customer care department. In my experience, firms who send out a replacement immediately quickly, without any questions asked, have a high rate of success. However, not every firm will provide you with a replacement item or a refund for your purchase. Keep any evidence that supports your allegation in a safe place. If you receive a notification of delivery, but the package is not where it was supposed to be, take a photo of the situation.
- Keep a record of your order confirmation number and any other information that can assist the company in tracking down your purchase.
- Keep track of delivery numbers and information to provide along to the firm so that it can contact the courier on your behalf.
If the stolen parcel was sent by a friend or family, notify them that it has not been delivered as scheduled.. They can get in touch with the vendor or the courier to see if they can figure out what went wrong.
3. How do I report a stolen package to Amazon?
- Amazon is well-known for its lightning-fast Prime shipping and its ″no questions asked″ mentality, which is essentially true.
- If the tracking information for an Amazon delivery indicates that it was delivered, but you are unable to locate it, you should be able to obtain a refund rather quickly and simply.
- After 36 hours have gone since the estimated delivery date of the stolen Amazon shipment, you should call Amazon to report the theft.
- If your products are delivered late, the shipping company will normally reimburse your account for the inconvenience.
- You won’t have to worry about dealing with third-party merchants (or even their own services) because the corporation will manage everything for you.
4. How do I report a stolen FedEx package?
- FedEx makes it simple to file a claim for a misplaced shipment.
- If you bought or mailed something from the United States via FedEx, you may make a FedEx stolen parcel claim online to get your goods back.
- FedEx is also a rather quick delivery service.
- In most cases, claims are resolved within five to seven business days of being filed.
- When it comes to filing a claim for damaged or missing materials, you’ll have 60 calendar days to do so as either the sender or the recipient.
For lost item claims, you’ll have up to nine months to file them.However, make sure to save all packaging and evidence in case FedEx want to inspect them.
5. How do I report a stolen package to UPS?
- In the event of a shipment being lost or stolen, UPS provides varying insurance based on whether your package was sent within the United States or worldwide.
- For domestic shipments, if you place an order and it doesn’t arrive, you won’t be able to make a missing package claim until 24 hours after the delivery was meant to arrive.
- Product claims for items acquired from outside the United States are more difficult to process.
- You will not be able to register a claim for certain items, and it may be difficult to obtain a refund or replacement for them.
- All of the assertions are as follows: UPS will examine your claim for a lost shipment as soon as you file it.
It might be difficult to determine if a shipment has been misplaced or stolen.Regardless, all undeliverable shipments, for whatever reason, are dealt with in this manner.If you ordered the merchandise, you need get in touch with the vendor, since UPS would give the refund to them instead of the purchaser.
6. Contact USPS about a stolen package
- Because it is more difficult to submit a claim with the USPS than it is with other carriers, parcels stolen or lost by the USPS can be more difficult to track down than goods lost by other carriers. While the company’s procedure for reimbursing damaged parcels is well defined, the procedure for reimbursing stolen mail is not. If your parcel was mailed and delivered by the United States Postal Service, but it has not arrived, you will need to make a claim. Prepare the tracking number in advance
- Be prepared to present proof of insurance coverage.
- If at all feasible, obtain documentation demonstrating the item’s worth.
If your shipment has been stolen and there is evidence, you should snap photographs and submit them as evidence as well. If your item was insured by the United States Postal Service, you should be able to request a reimbursement straight from USPS. Generally speaking, if your shipment was stolen by the USPS, you should be able to get a replacement or a refund through the vendor.
What you can do to prevent package theft (or track down those porch pirates!)
- You should take use of whatever cameras you have, whether they be doorbell cameras or outside security cameras.
- If a shipment is not delivered as promised, keep an eye out for it on video.
- The parcel may be checked to see if it was delivered by the carrier or if it was taken by someone else.
- If you see a theft, you should contact your local police station.
- Alternatively, if you can demonstrate that no one ever showed up at your door, the carrier (if you’re the shipper) or shipper (if you’re the recipient) will be required to repay you the money you paid.
Installing a camera on your porch will provide you with proof of delivery or theft.These days, there is a wide selection of smart doorbells and home security cameras to choose from.Some use applications to give out fast notifications, while others just capture video footage.
2. Shine a light on the situation
Porch pirates like to remain hidden in the shadows. Install a motion-activated light on your porch to deter burglars from entering your home. Motion light and security camera combinations are also available on the market. You’ll have a visually stunning deterrent as well as a method to catch the perpetrators in the act.
Tell us about your lost or stolen package experience
- Being a victim of package theft is never enjoyable, and dealing with defective carriers is even worse.
- We hope that this guidance will assist you in taking precautionary actions, obtaining a refund, or obtaining a replacement as fast as possible.
- If you have any tips on how to recover a misplaced or stolen parcel, please share them with us in the comments section below!
- It’s always beneficial to hear first-person recollections of events.
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What To Do If Your Amazon Package Is Stolen
- Over the past several months, there has been an increase in the frequency of a new stealing trend, notably in the United States.
- Porch pirate is the act of stealing packages that have been placed on a porch or anyplace near the main door of a house before they can be picked up by the intended recipients.
- Approximately 23 million Americans have had their parcels taken from their homes as of 2021, which is a horrific level of theft.
- In the case of Amazon lost deliveries, an average of 51 parcels were reported missing or stolen every year on average.
- In response to the epidemic, porch pirates have taken advantage of the increase in online shopping to steal from others.
Unless you happen to be one of the unfortunate persons who had their Amazon delivery taken from their front porch, don’t worry just yet.Amazon makes it as simple as possible to get in touch with them and resolve the Amazon missing shipment issue that you’re experiencing.Getting in contact with Amazon can be difficult, despite the fact that it appears to be so.But don’t worry, they have a comprehensive customer support program ready to assist you whenever you have a problem.We’ve outlined below the procedures to take in order to obtain assistance or report an Amazon shipment as missing.
Package Is Missing, Now What?
As a fresh victim of Amazon porch piracy, we are here to walk you through the process of determining whether your package has been stolen or lost. Before calling Amazon to file a claim of an Amazon missing item, there are a few things you should check to make sure your box did not get taken from your doorstep.
Step 1: Track the Amazon lost packages.
- If the box was marked as delivered before they arrived, be aware that this is a common occurrence on Amazon’s part, and that the product will come within 48 hours.
- When you have waited for 48 hours, you can look about your property for a probable drop-off location for the package.
- It’s possible that courier firms will deliver products to unexpected locations on your home, such as the back porch or behind your potted plants.
- If, after 48 hours, the Amazon delivery has not been located, you should call your courier immediately for assistance.
- It’s possible that your shipment is still in the possession of the shipping company.
Instruct them to trace your package using the tracking number you provided.However, suppose the courier firm is completely confident that your delivery was successfully delivered to your doorstep without incident.You should file a report with Amazon if you believe your shipment has been stolen in such scenario.
Step 2: Check if your neighbors saw it or held onto it for you
- Whether your box has been stolen, check with your neighbors first to see if they witnessed or were able to film the arrival of your item on their security cameras before reporting it to Amazon.
- Alternatively, they might be keeping an eye on your delivery to ensure that it is not taken at all.
- You should hold off on venting your rage to the Amazon Customer Support Team for the time being.
- It would be less than nice if your box was just brought into the house by your kind and friendly neighbor for the purpose of safety.
Step 3: Contact the seller or retailer.
- If you are now absolutely certain that your Amazon box was taken from your porch, you may contact Amazon directly to report the theft.
- Customer support should be contacted to provide them with the specifics of the problem.
- Customers should be able to request replacement shipments from Amazon sellers, or they should be able to request refunds from Amazon.
- As part of Amazon’s A-Z Guarantee, you can contact the seller directly for orders placed through a third-party Amazon seller.
- You should let the merchant a day or two to react to your conversation.
After that, you may begin the process of filing a claim for the shipment that has gone missing or been stolen.Make sure to make your claim within 90 days after receiving your purchase.Assume that the vendor is unwilling to settle the situation by delivering a replacement shipment or issuing a refund.If that is the case, Amazon will determine whether or not to issue it to you based on your responses to the claim process questions.If your claim is refused, don’t be discouraged; you still have the option of appealing.
Step 4: File a claim with the shipping company
If the seller is transferring responsibility to the shipping firm, you should be aware that you have the right to submit a claim with the latter as well. UPS, FedEx, the United States Postal Service, and DHL all offer an online claims process for reporting an Amazon shipment that has gone missing.
Step 5: Claim high-value items with your homeowners’ insurance
- Trying to file a claim with the vendors or shipping firms may not be successful, so you may want to check into homeowner’s or renter’s insurance plans that cover shipments that have been stolen.
- However, keep in mind that this will only be beneficial if the return is greater than your deductible.
- The filing of this claim might also be a bother owing to the prospect of homes insurance providers increasing your premiums as a result of your lawsuit; nonetheless, the burden is not worth it for a single package refund.
Step 6: Use the purchase protection features on your credit card
- Because making a claim with your homeowners’ insurance can be time-consuming, you may want to seek assistance from your credit card provider.
- Consider the scenario in which your credit card issuer provides a purchase protection plan.
- Alternatively, you can contact them directly to seek reimbursement for your stolen property.
- However, be certain that the item was totally paid using that credit card.
- Notify the card issuer of the problem as soon as possible so that they can accommodate your claim.
Step 7: Report the theft to the police
- If you shop from Amazon on a regular basis and your items are consistently missing, it might be a hassle to continually filing claims for Amazon lost packages.
- So, in order to prevent this from happening again, you should report the occurrence to the police so that they are aware of similar activities occurring in the community.
- The police can increase their monitoring around your neighborhood in order to catch the porch pirates before they take anything else.
How To Stop Porch Pirates
Preventative medicine is preferable to curative medicine. In order to avoid being a victim of porch piracy in the future, it is preferable to take preventative steps against these contemptible individuals.
Schedule for in-person delivery
- What is the most effective method of ensuring that your shipment gets delivered?
- It is usually preferable to have it delivered in person.
- A signature is necessary for delivery, and you can notify the courier provider of this requirement.
- Additionally, you may instruct them that someone must be there to accept your products while they are being delivered.
- If you are required to be away from home for work on a regular basis, you can ask a neighbor to accept the item on your behalf or change your mailing address to your workplace.
Use a lockbox service
Amazon provides lockers so that you may simply pick up your items whenever it is convenient for you. If the stores provide this option, take advantage of it if you are unable to physically accept your deliveries. You won’t have to be concerned about your Amazon box being unprotected on your porch this way.
Ensure your packages
High-value things, such as smart gadgets, might be purchased with a few more dollars to ensure that they are delivered on time. These services are provided by retailers or courier firms in order to provide additional protection and insurance for your package’s safety.
Install a security camera
Finally, if porch piracy is a problem in your community, it is always a good idea to install a smart security system on your property. Security cameras can aid in the identification of the ruthless individual who is stealing your shipments on a regular basis. When you file a police report on a reported case, you can utilize the tape as evidence.
Package Stolen? Here are 5 Ways to Recover Stolen Deliveries
- A growing number of individuals will get parcels through the mail in 2020 compared to 2019.
- This is due to the expansion of e-commerce and increasing online buying due to the coronavirus pandemic.
- Unfortunately, the number of people who have had a parcel stolen has grown throughout this period as well, which is a sad development.
- Despite the fact that package theft is a particularly serious concern during the holiday season, it is critical that you remain attentive in securing your deliveries throughout the year.
What to do if a package is stolen
In this post, we’ll discuss techniques to assist avoid package theft, regardless of whether you live in an apartment or own your house. We’ll also go through some options for locating your shipment if it’s been stolen in the future. Let’s take a look at how to report a stolen item and what you may do in the future to avoid parcel theft in the first instance.
Before You Report Stolen Packages, Ask Around
- We’ve all been in that situation.
- The day after you arrive home from work, you fully anticipate to discover that the box you bought is waiting for you on your front porch.
- After all, you had just gotten a delivery confirmation email a few hours before this conversation.
- When you arrive at your front door and discover that there is no package in sight, it’s natural to become anxious.
- Here are a few things you should consider before jumping to conclusions.
These procedures might assist to guarantee that you do not begin the process of obtaining a refund when the shipment was not stolen in the first place.
Make Sure That It Was Delivered
If you obtain a delivery confirmation, it is possible that the delivery provider made a mistake in the delivery process. To be sure that your package was delivered at the time and place specified by the tracking service, you can contact the company immediately. It’s always conceivable that something went wrong, so it’s worth double-checking everything first.
Look Thoroughly and Check with Your Roommates or Family Members
- Make a careful inspection of your porch or front step to see whether the parcel was delivered in an odd location.
- It is possible that delivery drivers will attempt to be courteous by placing boxes out of sight in order to assist secure your belongings against theft.
- It’s also conceivable that someone else in your home has already taken possession of the parcel and carried it inside.
- In case a family member or roommate failed to notify you that they had already taken your box in from the porch, check with others in the house.
Check with Your Neighbors
When delivery drivers are concerned that leaving a box at your front door is not secure, they may choose to leave your gift with one of your neighbors. Although it is rare for products to be delivered to the incorrect address, it is conceivable that a neighbor got the box without recognizing it.
Ask Your Neighborhood Watch
- Please contact your local neighborhood watch to inquire whether there has been a recent string of package thefts or if anyone has noticed any suspicious characters around your home.
- If your community has a local neighborhood watch, please contact them to inquire whether there has been a string of package thefts recently or if anyone has noticed any suspicious characters around your home.
- They may be able to provide you with information that may assist you in recovering your stolen property.
Someone Stole Your Package? 5 Ways to Recover Stolen Deliveries
Let’s have a look at what you should do next once you’ve inquired about your bundle with a few people. In many cases, whether you believe a neighbor or someone else took your package, you can obtain a refund or an alternate delivery from the sender or delivery firm in question.
1. Contact the Sender
- Following that, if you have determined that the parcel was delivered but was most likely stolen, the next step is to contact the sender.
- There are a plethora of shops out there that will be eager to collaborate with you in order to address this issue effectively.
- A few of them may even replace or refund your order on the spot, and they may even take on the obligation of negotiating with the shipping business on your behalf.
- Is there anything you can do if the box you’re looking for was shipped by someone other than the shop, such as a friend or a family member?
- It is necessary to contact the sender in this case to ensure that the right address was printed on the label of the package.
Unfortunately, the only thing you can do if you believe your belongings have been taken is to submit a theft report with the police.
2. Report It to FedEx, UPS or USPS
- Different shipping firms have different procedures for reporting a shipment that has been stolen.
- For FedEx, the procedure is quite straightforward.
- You can file a claim for a misplaced package online, which you can complete and submit.
- FedEx typically responds to this type of claim within five to seven business days, depending on the circumstances.
- If UPS delivered your box, you’d need to wait 24 hours until after the reported delivery time to make a missing parcel claim.
In order to receive a refund, you’ll need to contact the seller, as the refund will be issued to them rather than to you.For packages that have gone missing because they were sent to an international address, it may be difficult to obtain replacements or refunds through UPS.For USPS lost parcels, you’ll first need to fill out an Assist Request form that will contact your local Post Office so they can help find any missing items.It is necessary to submit a Missing Mail Search Request with the tracking number, proof of insurance, and proof of the item’s value if you do not receive your package within seven days of it being lost or misdirected.If you have any evidence that the package was actually stolen, you should include it with your application.
3. Report the package theft to Amazon
- Despite the fact that this point technically belongs under the ″contact the sender″ section, Amazon is by far the largest online store in the world, and so deserves to be discussed separately.
- Fortunately, Amazon makes obtaining a reimbursement for misplaced items a simple process.
- You can contact Amazon once 36 hours have gone since the shipment was meant to have arrived if the tracking software indicates that it arrived but you did not physically get it, or if the box was stolen from your home.
- Even if the merchandise was shipped by a third-party vendor, Amazon would still handle the refund.
4. File a Police Report for the Stolen Package
- Consider the following procedure for notifying the authorities of a missing parcel.
- Unfortunately, if there are no witnesses and you do not have a doorbell camera or an outside security camera, the police are unlikely to be able to do much to help you in this situation.
- If there have been recent package thefts in your neighborhood, there is a greater possibility that the authorities will examine the problem.
- If you want to file an insurance claim in connection with the missing delivery, a police report may be useful paperwork to have on hand.
5. Talk to Your Credit Card Company
If none of the previous strategies have worked, you can call your credit card provider to see if there are any safeguards in your card agreement that you can take advantage of. This implies that your credit card company may be able to issue you a refund even if the vendor or delivery company refuses to.
Don’t Fall Prey to Porch Pirates Again: How to Help Prevent Package Theft
- Once you’ve been burnt by a porch pirate, the last thing you want to do is go through the ordeal all over again.
- Let’s have a look at some of the methods you may use to keep your packages from being stolen in the future.
- What can you do to avoid parcel theft?
- Whether you rent or own a home, practically everyone has had their packages stolen at some time in their lives.
- After looking forward to getting something, it might be disheartening to discover that it has not come as expected.
We’ve created a list of recommendations that will assist you prevent package theft, whether you rent or own your home.
- Register for free pickup and delivery of items at the USPS shop
- Rent a package locker or parcel locker.
- UPS provides rental mailboxes at UPS Stores that are available to customers of any carrier.
- Install surveillance cameras on your property’s outside.
- If you have the choice, schedule delivery for a time when you are certain you will be home.
- Insist on receiving a signature upon delivery.
- Purchase a P.O. Box from your local United States Postal Service location.
- Install a video doorbell camera on your doorbell.
- Have the package delivered to your place of employment.
- Select Amazon Hub Locker pickup as your delivery option.
- Package insurance should be purchased. This enables you to trace your shipment, making it easier to intercept it when it arrives at your apartment or residence.
- An electronic smart lock may be used to enable a trustworthy delivery person access your house.
- Drop off and pick up UPS shipments at your neighborhood CVS.
- Pick up your FedEx packages from Walgreens
- Request package drop off in your fenced-in backyard or garage
- and more.
- Check with your neighbors to see if they will be willing to keep or pick up a box for you while you are away from home, especially if you offer to do the same for them.
- Register for UPS My Choice to be able to schedule deliveries.
Have Your Packages Delivered to a More Secure Location
- Installing a package lockbox near your mailbox, or even a more discreet non-locking box further away from the street, may be an option for your situation.
- In the event that you pick this option, you will need to speak with the delivery provider to verify that the shipment is delivered to the correct location.
- If you find that the majority of the deliveries you receive are from Amazon, you might want to consider purchasing an Amazon locker.
- Also, several convenience stores and supermarket stores provide a lockbox delivery service for their customers.
Get a Doorbell Camera to catch Porch Pirates
- Despite the fact that doorbell cameras are not always the most effective theft deterrents due to their inconspicuous nature, they can make it possible to capture a thief in the act.
- While external security cameras may deter a burglar, doorbell cameras capture a clear image of their face, which may be used as evidence in court.
- They also offer the dual purpose of assisting you in keeping an eye on who is arriving and exiting from your home at any given time.
- In addition, if you make sure to acquire one with two-way audio, you’ll be able to react when someone rings your doorbell, regardless of whether or not you’re there.
Advertise Your Home Security System on Your Windows and In Your Yard
Installing a yard sign and some window stickers to advertise your home security system isn’t going to hurt. Thieves who are not ready to take the risk of being caught on video or setting off a motion detector alert may be deterred as a result.
How to prevent package theft in a home you own?
If you own your house, you may be able to take advantage of permanent relocation alternatives. Here are some ideas to get you started:
- Invest in an anti-theft mailbox or a mailbox with a delivery slot connected to make your mailbox more secure.
- Install a parcel delivery box or a package drop-off box on your front porch to receive packages. Many choices are now available that are both aesthetically pleasing and useful.
- For increased protection, choose a box that can be bolted or attached to your porch or wall with screws.
- Hedgerows or plants can be added. Remember to ask that your gift be hidden behind this shrubbery by the delivery person.
- Smart locks can be used in conjunction with security cameras if you have a porch or garage that is distinct from your home, or if you have confidence in your delivery person.
- Indoor cameras are also useful in this situation since they allow you to monitor every step of the delivery procedure.
- Track your package’s progress and open your door when it comes, allowing the delivery person to drop it off inside.
How to prevent package theft in an apartment?
Due to the fact that many flats do not have porches, you will have to come up with less permanent alternatives for concealing goods.
- Package drops should be coordinated with your lease or management office.
- Ask if you may have a look at the package drop-off location while you’re taking a tour of the flat. If so, is it a public space that anybody may enter? Is there a locker room? If you get a large number of packages, it may be good to include this on your ″must-have″ list while searching for a new rental property.
- Inquire with your apartment complex if you may send packages to the complex’s office rather than to your actual unit.
- Blue by ADT provides a suite of home security choices that are suitable for apartment living, whether you choose a doorbell or an exterior camera to keep a watch on your property.
Install Outdoor Security Cameras
As previously said, outside cameras may be used to dissuade burglars as well as capture them in the process of stealing. A thief is far less likely to steal your item if they are aware that you will have video footage of them performing the crime if you install conspicuous outside security cameras in strategic locations.
ADT is one of the leading home security providers in the US.
- Package theft is on the rise, but that doesn’t mean you have to sit back and hope you don’t become a victim.
- You may take a variety of steps to assist avoid package theft, which is especially important during the Christmas season.
- For example, you may sign up for delivery notifications, which will tell you of the current status of your product as well as when it will be delivered.
- Additionally, installing a security system will allow you to capture criminals in the act if they are caught.
- ADT is one of the most well-known and respected security companies in the world.
Please get in touch with us for a free quote.We have home security systems, doorbell cameras, and outdoor security cameras that can assist you in protecting yourself against parcel theft right now!
What To Do If Your Package Gets Stolen
- In many cases, whether you believe a neighbor or someone else took your package, you can obtain a refund or an alternate delivery from the sender or delivery firm in question.
- Make contact with the sender.
- Notify FedEx, UPS, or the United States Postal Service.
- Amazon should be notified of the package theft.
- Prepare and file a police report in connection with the stolen package.
Consult with your credit card provider.
Who is responsible if a package is stolen?
In the event that your packages are stolen, who has the responsibility: the store, the courier, or you? ANSWER: Generally speaking, you’re out of luck unless the shop decides to be liberal with their refund. Delivery businesses claim that they are not liable for compensation if a product is successfully delivered to the proper address on the first attempt.
Will UPS refund for stolen package?
UPS. If a box is delivered to a house and then stolen, UPS will generally not compensate the consumer. Exceptions may apply. It will collaborate with both the sender and the purchaser, as well as with law authorities, in order to resolve a particular claim. UPS, on the other hand, will not offer a refund unless it can demonstrate that it was at fault.
Why do people steal packages?
It goes without saying that one of the most obvious reasons why individuals steal gifts from their neighbors’ doorsteps is that the chance presents itself. They frequently strike while no one is at home. A thief striking in broad daylight is something that few people anticipate. Consequently, the possibility to take parcels off of the front steps appeals to the criminal element.
What happens if someone steals a package off your porch?
Immediately notify the vendor or shop that sold you the goods if it looks that your shipment has been stolen or misplaced. When it comes to dealing with stolen property, different merchants have different rules and procedures in place, but you are normally entitled to a refund or a replacement.
Will UPS replace a stolen package?
If you receive a complaint from a receiver that a package has gone missing or been stolen, UPS will wish to cooperate with you to locate the package or compensate you for the cost of replacing the package or purchasing a replacement, whichever is less. Responding quickly to these situations is critical to providing excellent customer service and generating repeat business.
Can UPS drivers steal packages?
While it is always possible that a delivery person will take your product, the chances of this happening are quite minimal. While there are dishonest persons in any profession, delivery businesses such as Amazon, the United States Postal Service, UPS, and FedEx have a strong interest in preventing items from being stolen.
How does UPS investigate a lost package?
We may choose to examine the package at the shipper’s or receiver’s location, or we may choose to collect the package for inspection at a UPS distribution center. Once our inquiry is complete, we will send a notice letter to the shipper through email, fax, or regular mail. We shall not provide any inspection information to the person who will be receiving the product.
Can you dispute a stolen package?
Charges for Disputes You should contact the credit card company that issued the credit card that you used to make the transaction if you are unable to obtain your product, a replacement package, or a refund through the vendor or the carrier. If the item was given as a gift, ask the giver to return it.
How can I prevent my package from being stolen?
Preventing the Theft of Packages With a security camera or video doorbell, you can keep an eye on your front porch. With a camera on the site, you can keep an eye on things from afar and record any action that takes place. With a security camera or video doorbell, you can keep an eye on your front porch.
Is it a crime to steal a package?
Stealing a package is a crime that carries a maximum term of one year in county prison if it is committed intentionally. The California State Sheriffs’ Association expressed support for the 2020 legislation, saying in a statement that ″criminals are increasingly stealing parcels delivered to people’s doorsteps.″
Does insurance cover stolen packages?
Package theft is on the rise, especially during the Christmas season and when people purchase online. Package theft from your property is often covered under personal property coverage for both homes insurance and renters insurance policies, depending on the policy.
Who is responsible for package stolen from porch?
The Seller, the Delivery Company, and the Buyer are the three primary parties engaged in the delivery of a shipment to a customer. Unfortunately, if the shipment is unable to be recovered, there are no clear rules that place the onus on any one party to compensate the customer.
Do Police Investigate Missing parcels?
In any event, when it comes to stolen parcels, the security department normally collaborates with the local police department in order to apprehend the perpetrators.
Can I sue UPS for losing my package?
Taking legal action if UPS loses your cargo and customer service is unable to fix the matter is a viable option. When UPS delivers your box to someone else, and especially if it is something expensive or personal, you have the right to file a lawsuit against UPS for damages.
How often do UPS packages get lost?
It does happen. Having worked in corporate in the department that keeps track of such numbers, I can tell you that it doesn’t happen all that frequently. Approximately half of the time — and that time is both lost and harmed. Now, UPS handles somewhere over 12 million items a day, so there’s a significant amount of them.
How often does the USPS lose packages?
As of 2022, it is anticipated that the United States Postal Service loses around three percent of the total mailpieces it handles for a variety of causes, the most prevalent of which being the failure of shipping labels. The company recommends that customers wait at least seven days after the date of shipment before filing a missing mail search request.
Did USPS steal my package?
- It is important to report suspected mail theft to the Postal Inspector at 877-876-2455 or through the USPS Office of the Inspector General website at www.uspsoig.gov/investigations if you believe your mail has been taken.
- It’s also a good idea to register a claim as soon as possible after being injured.
- You can go to the post office and leave a description of what you believe is missing mail.
What happens if a UPS worker steals your package?
If your shipment was delivered but then stolen, UPS will not be held liable for the loss. But if you submit a police report with your local police station, UPS will work with you to resolve the situation.
Who is Responsible for Package Theft and What is Being Done about It?
- ″Why me?″ is a question that many Americans who have been the victim of parcel theft have asked themselves. A frustrating experience is having a package stolen from your doorstep, which results in a sequence of actions to replace it or get your money back. Moreover, there are other issues such as: Do I report it?
- Who do I contact—the delivery company or the retailer?
- Will I be able to have it replaced or get my money back?
- Who took it?
- and many more.
At the end of the day, the question is: who is accountable for package theft, and what is being done to combat it? Despite the fact that there is no definitive solution, having a deeper look at some of the main components may be benefici