What To Do If Amazon Package Says Delivered But Wasn’T?

Amazon Package Says Delivered but Not Here (USPS) Besides checking the USPS tracking info, you can also turn to Amazon and check the delivery status online or by contacting customer service: DoNotPay Comes to the Rescue—File a Claim for Your Missing Package With DoNotPay’s Late Delivery Refund product, you’ll save both time and money!
Contact the USPS or Your Shipping Company A phone call to the USPS (or to the shipping company that delivered your Amazon package, almost always FedEx or UPS if it’s not the USPS) can help save you a lot of time, a lot of frustration, and a lot of aggravation as well.

How do I know if my package was delivered on Amazon?

Under the delivery date, you’ll also see a note as to where exactly the item was delivered. If it was delivered at your door or inside your mailbox, this status will say so. If the status is delivered by your Amazon order was not received, you can select Track package to get more details.

What to do if your Amazon order is not delivered?

If not, contact Amazon Customer Service to confirm. If your Amazon order status states “Delivered” but you haven’t received the package, there could be a number of legitimate reasons for this. Items can be returned back to Amazon as undeliverable under the following circumstances.

Why is my Amazon delivery status “delivered” but not there?

If your Amazon order status states “Delivered” but you haven’t received the package, there could be a number of legitimate reasons for this. Items can be returned back to Amazon as undeliverable under the following circumstances. Small P.O. Box: Your delivery address is a P.O. box that’s too small for the package.

Can I get a refund from Amazon if my package never came?

If you want to contact Amazon because your package never came, you can do that in the following ways: If you didn’t receive your package three days after the estimated date or if the tracking says your package has been delivered even though it hasn’t, here’s how you can request a refund:

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

How do I report an Amazon package that didn’t come?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

How do I contact Amazon about missing items?

How to submit a missing package claim to Amazon

  1. Sign in to Amazon and go to your Order List.
  2. Next to the item that hasn’t been received, click ‘View/File Claim.’

Will Amazon refund missing package?

Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience. Go here to report a package missing from Amazon.

Who do I contact if Amazon delivered to wrong address?

If a customer’s package is sent to the wrong address, they can contact Amazon customer service by phoning 1-877-586-3230, where Amazon will either attempt to recover the package, issue a refund or a replacement package if they cannot locate the original item.

Who is responsible if my package is stolen?

If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.

How do I track someone else’s Amazon order?

How can I track a package that someone else bought for me on Amazon? You need to ask the person who bought the goods for you a tracking number or Amazon order number. Then you can safely track your package by entering Amazon order number or tracking number into search field above.

How do I complain about Amazon delivery?

Report the incident to Amazon by calling +44 808 164 6718 in the U.K., +353 1800 938 672 in Ireland, or 0800 72 979 in Belgium to receive 24/7 immediate assistance.

How do I know if my Amazon package was stolen?

How to submit a missing package claim to Amazon

  1. Sign in to your Amazon account and click on “Your Orders.”
  2. Locate the order, and choose “Problem with Order.”
  3. When asked to select the problem, click on the option stating that the item hasn’t arrived.

Does Amazon Fresh do substitutions?

Incorrect, Damaged, or Missing Amazon Fresh or Whole Foods Market Items. Items can be substituted or removed from your order after checkout due to availability. Check the order details in Your Account to see any substitutions or undeliverable items. Sometimes, items may become unavailable after you check out.

Does Amazon do anything if your package is stolen?

Amazon covers most stolen packages through its ‘A-to-Z’ Guarantee Protection. Sometimes, purchases that are ‘fulfilled by Amazon’ are actually sourced from retail partners known as ‘Amazon Sellers.’ (You should know if that’s the case at the time you order the item.)

What should I do if my Amazon package is lost?

– Three days have passed since the maximum delivery date, or the tracking shows a delivery confirmation, whichever is sooner. – The order is different from expected and you’ve requested a return with the seller. – You returned an item via a trackable shipping method and the seller hasn’t issued you a refund.

Did not receive my Amazon package?

On the Amazon help page titled Find a Missing Package That Shows as Delivered, Amazon explains that, essentially, you need to wait 36 hours past the ‘shown as delivered’ time before you can escalate it to Amazon. Check your mailbox or wherever else you receive mail.

How to report a misdelivered Amazon package?

  • The method to report a missing package on Amazon differs depending on whether it was sold by Amazon or a third party.
  • Amazon’s multistep process ensures customers receive the items they’ve paid for or are refunded if they’re not satisfied.
  • Customers have up to 90 days to report a missing package.
  • The USPS Tracking Says Delivered but No Package—Amazon

    Although the USPS tracking indicates that your delivery has been delivered, you have not received any packages from Amazon. What should you do? This article will walk you through the process of determining where your package is. If your delivery is missing, delivered late, or damaged, join up for DoNotPay to make a complaint and receive a reimbursement for your trouble.

    What To Do if Your Package Is Not Delivered

    Be sure that your shipment was not delivered before you start making furious phone calls and submitting formal complaints about it being late or not being delivered at all! If more than 48 hours have elapsed since the scheduled delivery date, the following steps should be followed:

    1. Check your shipping address in Your Orders—possible it’s that you entered a different address or made a little error, resulting in your delivery being sent to the incorrect address.
    2. Try looking for a notice of attempted delivery in your mailbox and around your home or apartment—perhaps you weren’t at home when the item was delivered and haven’t been able to locate the notification
    3. Look for the item thoroughly—possible it’s that your mailbox is too tiny to accommodate the package, or that the delivery person placed it in a safe location near your home (for example, the porch, garage, or back door)
    4. Check to see whether your box was received by someone else—ask your roommates, family members, and neighbors if a package was given to them on your behalf

    If your package has not been located after several attempts, you can try tracking it using all of the available channels, including the USPS and Amazon.

    USPS Says Delivered but No Package (Amazon)

    If your shipment has been tagged as delivered by the United States Postal Service, you can review all of the tracking information to confirm that the parcel has not been mislabeled as delivered. The following are all of the ways you may trace a USPS package:

    • Detailed Information about the Tracking Method People with hearing and speech disabilities should dial 1-800-275-8777 or 1-800-877-8339, respectively. People with hearing and speech impairments who only speak Spanish should dial 1-800-845-6136, while people with hearing and speech impairments who only speak English should dial 1-866-377-8642.
    Text message Send a text with your tracking number to 28777 (2USPS) to receive updates
    Online
    1. Visit the United States Postal Service website.
    2. Track a package by selecting it from the Quick Tools drop-down menu.
    3. To trace a shipment, enter your tracking number.
    4. Get on the right track
    You can also click on Text and Email Updates to receive tracking info for two weeks
    USPS mobile app Download the USPS mobile app to your Android or iPhone and locate your Amazon package

    Amazon Package Says Delivered but Not Here (USPS)

    In addition to checking the USPS tracking information, you may also verify the delivery status of your package through Amazon, either online or by phoning customer service:

    Tracking Option Details
    Online
    1. Access your Amazon account by logging in.
    2. Returns & Orders may be found by selecting it from the drop-down menu.
    3. Your item may be found under Your Orders.
    4. Select Track Package from the drop-down menu.
    Customer Service Call 1 (888) 280-4331 and tell the customer support rep that the tracking info states your parcel is delivered, but you haven’t received it

    DoNotPay Comes to the Rescue—File a Claim for Your Missing Package

    By using DoNotPay’s Late Delivery Refund program, you will be able to save both time and money! Once you’ve determined if your box was lost or delivered late, you may proceed with filing your complaint. Our app will process your claim in a matter of seconds, eliminating the need to interact with customer support or stand in a long queue. All you have to do is follow these steps:

    1. Access your DoNotPay account by logging in.
    2. Fill out the Late Delivery Refund form and choose USPS as your mailing carrier.
    3. Fill in the blanks with a few facts about your package

    Our AI-driven program produces your complaint as well as a reimbursement claim, which is then sent to the USPS on your behalf. It is possible that your package will arrive damaged at some time. Please contact us immediately. For any damaged shipments that need to be returned, please visit our Item Return Request product page, and we will guide you through the entire process.

    Is Amazon, USPS, or Any Other Courier Service Giving You a Headache? We Know What To Do

    • DoNotPay provides assistance with a wide range of delivery-related difficulties. Consider the information in the table below to discover the solution you require: Learn how to deal with your package problem by browsing our instructional section for helpful hints and techniques. You can find the following articles on the internet: UPS package misplaced or delivered late
    • FedEx package misplaced or delivered late
    • DHL shipment on hold

    How Else Can DoNotPay Help With Delivery Problems?

    If your shipment is insured, you may utilize DoNotPay’s Insurance Claims tool to submit your insurance claim as soon as it is received by the company. How to go about it is as follows:

    1. You can log onto your DoNotPay account.
    2. Look for the sort of insurance you want
    3. Fill out the form with a few data (such as your contact information and insurance number)
    4. Explain why you wish to make a claim

    If you have any questions, you may look up how insurance works with the USPS and FedEx.

    Find Hidden Money With DoNotPay Effortlessly

    • Our app is capable of much more than simply requesting delivery reimbursements on your behalf. We can assist you in identifying all of your hidden expenditures so that you may use your money for more important things. Using DoNotPay, you may do the following: Cancel any unused subscriptions that you may have been paying for every month without realizing it
    • Application for exemptions and appealing property assessments might help you lower your property taxes.
    • Regardless of the company’s return policy, you should return damaged merchandise to them.
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    • When you’re going through a tough moment, request bill extensions.
    • Sign up for free trials without worrying about being charged for auto-renewal
    • Unclaimed funds can be located in any state in the United States.

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    Your Amazon Order Not Received? What To Do About It

    You’ve placed an order on Amazon and are anticipating the arrival of your shipment with bated breath.Weeks have passed and your Amazon order has still not arrived.What are you going to do?Amazon has a stellar track record of delivering products to consumers in record time, and this is no exception.However, difficulties usually arise.

    And when they do, you need to be prepared to deal with the situation as swiftly as possible.Fortunately, Amazon has a plethora of information to assist customers in this circumstance.

    Research Your Amazon Order Status

    The anticipation of receiving something you’ve bought on Amazon but have not yet gotten it might be nerve-wracking.You’ve spent your hard-earned money on something online, and the last thing you want to happen is for you to not receive what you’ve purchased.When it comes to tracking your order’s progress, you can always log into your Amazon account and click Returns & Orders from the drop-down menu to find out what’s happening with the shipment.The Orders link will take you to this area, where you will see a list of all of your orders, arranged according to how recently the order was placed.The status of each order is displayed.

    If the item has already been delivered, the date on which it was delivered will be displayed.In addition to the delivery date, you’ll see a remark indicating where the item was delivered.This status will indicate whether the package was delivered to your door or inside your mailbox.If the status is delivered but your Amazon order has not been received, you may choose Track package to find out more information about what happened to your purchase.

    1. On the information page, you’ll see the delivery address, as well as the tracking ID associated with the shipping provider that was utilized to trace the product down to its destination.
    2. This Tracking ID may be entered into either the USPS or UPS website (depending on which carrier was used) to obtain further information on the delivery.
    3. Any delivery difficulties will be detailed in the tracking information available on the UPS or USPS websites.
    4. If you click on the See all updates link beneath the Delivered address, you’ll be able to see a more thorough chronology of the package’s delivery progress.

    If the original delivery effort fails, this thorough shipping update list will frequently include the date on which the issue happened as well as a brief explanation of the cause for the failure.Once again, you may obtain further information by entering the Tracking ID on the postal service’s website.

    Amazon Order Not Shipped

    There might be a number of reasons why your Amazon order has been in the processing status for an extended period of time and has not been delivered.

    3rd Party Seller Delivery Times

    For example, if you’ve purchased an item from Amazon that does not include shipping, one of the most typical causes for a delivery to take longer than usual is that Amazon does not fulfill the order.If your order is being fulfilled by a 3rd party seller (such as an Amazon Marketplace vendor), you may notice an extended shipment period.This shouldn’t come as a surprise when you place your purchase because the expected delivery date is displayed directly below the price when you check out.If your shipment does not arrive by the estimated delivery date, you can contact the seller using the Contact Seller link on your purchase detail page to inquire about the status of your shipment.It is possible to call Amazon Customer Service to inquire about why your Amazon order has not yet been delivered if the order is eligible for Amazon Prime (again, this would have been noted on the order page).

    Amazon Is Prioritizing Certain Items

    You may notice that your orders remain in the ″Pending″ state for a longer period of time than expected during times of national crises when Amazon’s delivery capabilities are strained thin.In the year 2020, during the COVID-19 epidemic, Amazon saw a significant spike in the number of online shopping orders placed with the company.Over that era, Amazon prioritized things such as home essentials, medical supplies, and other crucial items over less important ones.As a result, shipping timeframes for other goods were prolonged as a result of this.

    Natural Events Preventing Delivery

    Another factor that might cause Amazon delivery to be delayed is when there is a regional crisis.Examples include hurricanes, tornadoes, power outages, and ice storms, all of which can make it difficult for delivery firms to deliver products to your door.If you reside in a location where service delays of this nature are expected, Amazon suggests allowing for an increase of 2 to 3 business days in your estimate.If this is the case, you should be able to see the updated delivery date on your order progress page.If this is not the case, contact Amazon Customer Service to double-check.

    Amazon Order Delivered But Not Received

    • You may not have received your Amazon order despite the fact that the status of your order says ″Delivered.″ There might be a variety of reasonable reasons for this. When one of the following conditions is met, an item might be returned to Amazon as undeliverable. Small P.O. Box: Your delivery address is a P.O. box that is insufficiently large to accommodate the shipment
    • Incorrect Address: If a key piece of information, such as an apartment number, is missing from the delivery address, the address is considered incorrect.
    • Previously Listed Address: You made the mistake of selecting your previous address as the delivery address.
    • If your home or apartment is not a safe place to leave a package because it is either exposed to the elements or hidden in a spot where the item is simple to take, you might consider moving.
    • Delivery Driver Is Unable to Enter: If your delivery needs passing through a buzzer or security gate, and the delivery driver is unable to enter your apartment or house in order to complete the delivery
    • A prison: Due to incarceration constraints, the delivery cannot be completed
    • The delivery person made three unsuccessful efforts to collect a signature on packages valued at more than $1300, but was unable to secure one after three attempts.
    • Problems with the transportation system: Sorting errors or label damage might cause the delivery to be unsuccessful.
    • If the shipment was denied by the recipient because they were not expecting it at the address, the package was returned to sender.

    Any one of these scenarios may have resulted in the delivery being unsuccessful. In these instances, the product will be sent to Amazon, and you will be offered a refund for your purchase. On your order status page, you’ll often see one of the above-mentioned statuses, and you’ll need to wait for the box to arrive back at the Amazon warehouse before you can claim your refund.

    Actions To Take With Amazon Or The Seller 

    What should you do if your Amazon order has not been delivered on time? You’re not out of luck, though. There are a number of steps you may take to find out where your shipment has been hidden.

    Click Seller Link And Ask a Question

    The link to the seller’s page may be found on your order status page, next to ″Sold by″ under the item title and to the right of the order number.When you visit the seller’s page, you’ll discover a variety of possibilities.You may choose Ask a question to send a query about your item straight to the seller by selecting this option.Additionally, you may click on the Returns & Refunds, Shipping, Policies, or Help pages to find out more about the company’s shipping, return, and refund policies.You can also come across some more customer support links that will allow you to get in touch with the business.

    Cancel Or Change Shipping Speed

    Instead of dealing with all of the fuss, you can just go back to the order status page and select Cancel goods to have your order cancelled immediately.This is only available if the order status has not yet been changed to ″Delivered.″ You may also choose the shipment speed to ensure that you receive the goods as soon as possible.If the status of the item does not reflect Delivered and the item has not been dispatched by the seller, this will work, but only in certain circumstances.It’s common for this to be the case if the status is still listed as Pending.

    Why Is Buying “Fulfilled By Amazon” Safer? 

    One of the most effective methods to protect yourself is to purchase things on Amazon that are ″fulfilled by Amazon.″ This is one of the finest ways to protect yourself.When you visit a third-party seller’s page, you will see this information under the Shipping tab.″This item is fulfilled by Amazon.com,″ according to the information provided here.What exactly does this imply?If Amazon fulfills the delivery of an item, it signifies that third-party sellers have their items stored at one of the company’s fulfillment facilities.

    The item is packed and shipped to you by Amazon’s team of professionals.This also implies that Amazon guarantees that the shipments will be delivered on the date shown on the order page, unless otherwise specified.It also implies that Amazon Prime members will be able to take advantage of free shipping.In order to determine if an item is fulfilled by Amazon, you must first determine whether the item is fulfilled by Amazon.

    1. This will be found in the section labeled ″Add to Cart.″ This displays the name of the vendor as well as whether or not the shipment will be fulfilled by Amazon.
    2. Whenever you see this status, it means that your order is covered by all of Amazon’s delivery guarantees and safeguards.

    Amazon Guarantees And Protections

    The safeguards that you receive when Amazon fulfills your order are divided into two categories. The A-to-Z Guarantee and the Guaranteed Delivery are also included.

    A-to-Z Guarantee

    • As a result of this assurance, you will get your produce within the time frame mentioned on the order page. It also ensures that the items will be in good working order when they are delivered to the customer. However, if one of these conditions is not met, you can contact Amazon and request a refund. Amazon offers refunds in accordance with this assurance in the following circumstances: You did not get your package until more than three days after the anticipated delivery date was reached
    • Your order status indicates that it has been shipped, but your Amazon order has not been received.
    • It was delivered to you in a condition that was not as ordered, and you requested a return through the order status page.
    • You returned the goods, but the vendor did not issue a refund to you
    • this is unacceptable.

    In order to qualify for a refund under this guarantee, you must request it within 90 days of the maximum expected delivery date.When you finish your purchase of your item or goods from the cart, you’ll see an estimate of when your order will be delivered.What this means is that as long as the item was fulfilled by Amazon, you can be confident that your purchase will be protected under the Amazon Returns policy.Please keep in mind that digital items are not protected by this guarantee, so proceed with caution and purchase electronics straight from Amazon when purchasing electronics.

    Guaranteed Delivery

    • The Guaranteed Delivery feature on Amazon implies that your shipping payments may be repaid if Amazon delivers the item after the predicted delivery date has passed the maximum. There are a few requirements to meet in order to receive a refund for your shipping expenses. When you selected a delivery method, it matched the shipping choice that was presented on the product page.
    • You provided a valid and legitimate address
    • You placed your order before the ″order inside″ countdown on the checkout page had finished
    • you were successful.
    • The verified delivery date may be found in the email confirmation you received from Amazon after placing your order.

    Be aware that if Amazon fails to deliver a package as a result of a natural catastrophe or other incident beyond Amazon’s control, the Guaranteed Delivery fee refund will not be applied.Refund requests should be submitted using the Amazon Contact Us website by clicking Start talking now.Specify whether you want the Guarantee Delivery cost or the A-to-Z Guarantee reimbursement, depending on which applies to your situation.

    Amazon Package Not Delivered? Get a Refund With DoNotPay!

    Not to worry if you’re irritated because your Amazon delivery hasn’t arrived yet; DoNotPay is here to help with a simple solution!You can forget about dealing with customer service and filling return claims since you can now receive a refund or a return in a matter of seconds with just a few clicks on your computer.Our simple-to-follow tutorial will teach you all you need to know about Amazon’s delivery policy and how to file a claim in a jiffy.

    How To Track a Package You Ordered on Amazon

    Identifying and tracking down the delivery that has not arrived is the first step in resolving your problem.Once your order has been shipped, you will get an email with a unique identity that has been allocated to your parcel.As it travels through the various destinations, the ID will be scanned, providing you with real-time information on the whereabouts of your item.You will need to do the following in order to track your package:

    1. Access your Amazon account by logging in.
    2. Select Your Orders from the drop-down menu.
    3. Choose the order you’d want to keep track of
    4. Select Track Package from the drop-down menu.

    Follow these actions if the shipment hasn’t arrived at your front door after 48 hours after the scheduled delivery time has passed.

    1. Check your mailing address to make sure it is correct.
    2. Look for a notice of attempted delivery in your mailbox.
    3. Check to see whether the delivery was accepted by someone else in your place

    If none of the suggestions above seem to be of assistance, you should consider requesting a refund.

    What Are the Reasons My Amazon Package Never Arrived?

    When it comes to Amazon packages, these are some of the most likely explanations for why they haven’t yet been delivered to you:

    Reason Details
    Third-party seller delivery times In case you ordered an item from an Amazon reseller, you can expect a late delivery because the delivery isn’t fulfilled by Amazon. If you don’t receive the package on time, you should contact the seller by clicking on Contact Seller on the Order Detail page
    COVID-19 Due to the outbreak of the pandemic, Amazon had to start prioritizing items like medical supplies, household items, and similar. This led to more orders than ever staying in the Pending status
    Natural events Hurricanes, tornadoes, and power outages are what may prevent Amazon packages from being delivered on time. If you live in an area that’s been hit by a natural catastrophe recently, Amazon says that you should wait for two or three business days extra on top of your estimated delivery date

    If your order status indicates that it has been delivered but you have not yet received your item, there is a possibility that the courier will return the box to Amazon. Here are a few possible explanations for why this may occur:

    Reason Details
    Transportation problems If there are any problems during the sorting process or if the label is damaged, the delivery could fail
    Refused delivery If there was someone at your address who wasn’t expecting the package, they might have refused the delivery
    Insecure location The courier won’t leave the package at your location if it’s facing bad weather
    Incorrect address You won’t get your package if you’ve mistakenly entered the wrong address
    Small P.O. box The courier won’t deliver your package if it doesn’t fit the P.O. box
    Accessibility issues Your package might not get delivered if the courier can’t access your house due to a buzzer or security gate

    How To Contact Amazon About Missing Package

    • If you need to get in touch with Amazon because your delivery hasn’t arrived, you can do so in one of the following ways: For clarification, you can use the chatbot on Amazon’s official website
    • Call 00 1 206-922-0880 or send an email.

    How To Get a Refund From Amazon on Your Own

    If you haven’t received your shipment three days after the anticipated delivery date, or if the tracking information indicates that your product has been delivered when it hasn’t, follow these steps to obtain a refund:

    1. Select Your Orders from the drop-down menu.
    2. Find out what your order is
    3. Select There is a problem with the order
    4. Select the sort of difficulty you are experiencing
    5. Select Request a refund from the drop-down menu.
    6. Fill in the blanks with your problem description
    7. Submit the form by clicking on the button

    Request a Refund From Amazon the Easy Way—With DoNotPay

    If you need to request a refund but don’t want to spend time, DoNotPay is the solution for you. Our artificial intelligence-powered app will assist you in filing a complaint and requesting a refund in a matter of clicks. The way it works is as follows:

    1. Become a member of DoNotPay.
    2. Find out where our Late Delivery Product may be found.
    3. Choose a courier and supply them with the necessary information about the package
    • DoNotPay will then file a claim on your behalf with the courier’s claims department on your behalf. If you want assistance with any other delivery-related concerns, please consult DoNotPay’s library of helpful publications, which includes items such as: How to seek a reimbursement from the United States Postal Service for a late delivery
    • Can I obtain a refund if FedEx misplaced my package?
    • What is the most efficient method of filing an Amazon delivery complaint?
    • How to obtain a reimbursement for a USPS shipment that has been misplaced
    • In the event that Amazon delivers the incorrect item, what should I do?
    • My UPS item didn’t come on the scheduled delivery date, as I had hoped. What do you recommend I do?
    • If FedEx is late with my delivery, how can I claim a reimbursement for this?
    • How can I seek a refund for a UPS shipment that was misplaced?
    • How can I file a complaint with Amazon since my order has been delivered late?

    DoNotPay Can Also Help You Return an Item to Amazon

    DoNotPay may also assist you in returning the incorrect item within minutes of purchasing it! All you have to do is complete the following steps:

    1. Access your DoNotPay account by logging in.
    2. Identify and purchase the Item Return Request product.
    3. Answer a few questions about your purchase and, if possible, add images of the item in your response
    4. Please submit your request.

    After that, we’ll create a customized return request letter and submit it directly to Amazon.

    Deal With Companies on Your Terms Using DoNotPay

    • The ability to claim reimbursements for late, delayed, and damaged goods deliveries is just one of the many services available through our app. We can teach you how to do it in the following ways: Products can be returned to any firm.
    • Contact their customer support representatives with ease.
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    • Make an insurance claim for insured mail with any shipping provider of your choice.

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    Find a Missing Package That Shows As Delivered

    • The majority of items are delivered on schedule, however there are occasions when the tracking indicates that your delivery has been delivered but you have not received it. Ask the relevant carrier if there is any more information available on the package’s whereabouts. See If your tracking information indicates that your shipment has been delivered, but you have not been able to locate it within 48 hours of the anticipated delivery date: Please keep in mind that certain carriers may deliver till 10 p.m. Check the mailing address in Your Orders to make sure it is correct.
    • Look for a notification of attempted delivery on your mail box.
    • Examine the area surrounding the delivery place for your product.
    • Determine whether someone else took delivery of the package, unless you have health or safety concerns about doing so.
    • Some parcels pass through many carriers
    • check your mailbox or any other place where you receive mail to see whether this is the case.
    • Please wait 48 hours. In rare instances, shipments may be marked as delivered up to 48 hours before they are actually delivered.

    Please keep in mind that if the order was sold and sent by a third-party seller, you should contact the vendor directly for help. For further information, please check the page under ″Contact a Third-Party Seller.″

    Amazon Says Delivered But No Package (What To Do)

    For orders placed and dispatched by third-party sellers, please contact the seller directly for help with your order. Contacting a Third-Party Seller has further information on how to get in touch with them.

    Amazon Says Delivered But No Package (What To Do)

    If you receive notification that someone has delivered your shipment but do not have it, Amazon recommends a number of measures that you should follow immediately.The first step is to wait 48 hours after submitting your request.Occasionally, the tracking information is updated before it should be.Carriers are also capable of delivering shipments as late as 10 p.m.on occasion.

    Although the shipment may still be on its way, it will not arrive at your residence until later that evening or the next day.Following the passage of 48 hours, you’ll want to check on the progress of your order.Check to make sure there were no mistakes with the delivery.In particular, you will want to be sure that your mailing address is right before placing your order.

    1. Furthermore, it is beneficial to review your email and order confirmation to check that everything was completed correctly.
    2. If everything appears to be in order, you should proceed to explore the outside of your property.
    3. Investigate possible delivery locations that may have been missed at first since the shipment was delivered by Amazon.
    4. It is possible that your parcel will end up in the hands of your neighbors.

    Amazon recommends that, if you feel secure and comfortable doing so, you can check with your neighbors to determine if they got the package on your behalf or by accident, according to the company.Occasionally, Amazon will forward packages to the United States Postal Service.They advise you to check your mailbox as well, if possible.

    • If the item is still not available, Amazon recommends that you talk with a customer service representative and make a claim with them.
    • If you purchased your goods from a third-party vendor, this procedure may become more complicated.
    • Instead of contacting Amazon, you’ll need to get in touch with them.
    • Depending on the policies of the third party, you could be out of options.
    • When it comes to Amazon, on the other hand, you have a better chance of getting your money back.

    1. Check To See If Your Neighbors Have The Package

    In rare situations, Amazon may choose to send your delivery to a neighbor instead of to you directly.It’s conceivable that you entered this information into your delivery choices and then completely forgot about them.In order to determine whether any of your neighbors has signed for a shipment on your behalf, you should approach them and inquire whether they have done so.In addition, it’s conceivable that the Amazon delivery employee sent it to them by accident.They were at the correct location, but it’s possible that they misunderstood the address on the home and delivered it to the wrong location.

    Good neighbors will see their error and hand over the gift to you immediately.It is possible that some people will not recognize that the package is not theirs until they open it.

    2. Amazon Doesn’t Only Deliver To Your Front Door

    In many cases, package delivery is made in places other than the front door or front porch of the home.People are snatching parcels from front porches since there has been an upsurge in crime in the area.In order to address this, Amazon drivers frequently store packages in less conspicuous locations.While this increases the security of the delivery, it may make it more difficult for the person who will be receiving it to locate it.It is not unusual for Amazon to deliver packages to your rear door instead of your front door if they have access to your back door.

    In addition, they might be placed inside or near your garage.Some people will even place the parcel below particular items in an attempt to disguise it.Your shipment may not be found no matter how hard they try since the driver will go to great measures to avoid being tracked down.While some may transport it to your front door, others may attempt to keep it safe for longer periods of time.

    1. That’s why it’s usually a good idea to walk around the neighborhood to see whether you missed the delivery.
    2. It is possible that they will also place smaller goods in the mailbox.
    3. If it is small enough to fit in the mailbox, drivers will place it there for your protection and to make it more easy for you.
    4. You may just combine the parcel with your other mail when you get home.

    However, if you are not aware that the parcel is in your mail, you may believe that it has not been delivered or that it has gone missing.Investing in a lockable box would also make it easy for delivery personnel to deliver to your door.A locked box comes with a key or code that you may provide to your delivery person so that he or she can open it.

    • The parcel may then be placed in and secured with a lock when they reach their destination.
    • Not only will this keep your delivery secure, but you’ll also be able to track it down to the specific location.

    3. Check With The USPS

    Amazon occasionally collaborates with the United States Postal Service to deliver certain of its shipments.In particular, this is widespread among third-party merchants.When there is a problem with your order, the third-party vendor may recommend that you contact your local United States Postal Service office.When you talk with them, you’ll need to have your tracking information with you.They will be able to tell you whether or not they received it, as well as whether or not there were any difficulties with the delivery.

    Due to adverse weather conditions or traffic congestion, shipments may be delayed from being delivered.The United States Postal Service recommends waiting at least 24 hours before calling them.Even if the tracking system may indicate that the shipment has been delivered, it may take up to 24 hours for the package to be delivered to its destination.If the USPS is unable to assist you, you will need to communicate with the third-party seller or Amazon again in order to inform them of the situation.

    1. They can either try to figure out what occurred themselves or, at the very least, refund your money.
    2. Some companies may need you to take further measures in order to find your misplaced delivery.
    3. Because Amazon occasionally collaborates with the United States Postal Service, it’s always a good idea to check your mailbox for your shipment.
    4. It might surprise you to see how much stuff the delivery drivers can cram into their vehicles.

    How To Prevent The Situation

    When you see that your delivery has been delivered but you have not yet gotten it, it can generate a lot of stress and concern.Unfortunately, there are certain things you may do to assist avoid the issue from occurring in the first place.Follow these steps to avoid obtaining an error number from Amazon stating that your delivery has been delivered but that you have not received the product.

    1. Make Use Of Delivery Instructions

    When you place an order with Amazon, there is a section where you may specify additional shipping instructions if necessary.The majority of individuals choose to leave this field blank, however this is a mistake.Including additional directions might make it easier for your delivery driver to locate your residence.It’s also an excellent moment to advise them that you have a lock box on your property.If it has a code, you may tell them the code by entering it here.

    Others may choose to provide the driver with the code to their garage, allowing them to unlock the garage door and drop the box inside it when the driver arrives.At the absolute least, you should provide the delivery driver with a description of your residence.Inform them of the color of the house and whether or not it has any unique characteristics.When they arrive in your area, they will be able to quickly identify your residence based on your description and deliver the gift to the correct location.

    1. This can also be beneficial in the case of flats and condominiums.
    2. The halls and doors are all identical in appearance.
    3. Putting a product outside of the wrong door is something that a delivery driver may do with ease.
    4. By placing some form of décor on the outside of your door, you may make it simpler for others to recognize your entrance.

    Giving your driver specific instructions, such as telling them to look for the door with a wreath, can make it much simpler for them to find you.Delivering your goods will be much easier if you follow the delivery guidelines.It will lessen the likelihood of a shipment being misplaced and will ensure that you receive your goods.

    2. Check Your Shipping Address

    When it comes to checking out on Amazon, it’s easy to fall into the trap of going into autopilot.You enter or click on the required information and just give it a cursory inspection before sending the order to the server.This is a grave error.A single earlier purchase and shipping to a new location is all it takes to completely sabotage your original configurations.The next thing you know, your order is being delivered to a different location than you anticipated.

    It’s a pain to have to go back and correct the address later on.Please double-check that your mailing address is correct before submitting your purchase!It’s also a good idea to double-check your order confirmation email.Technical issues can occur, and the program may incorrectly input the address on occasion.

    1. This will be included in the order confirmation email you get.
    2. Verify that the shipping address contained in the email is still being sent to the correct location before proceeding on.

    3. Require A Signature

    Another thing you can do to lessen the likelihood that your shipment will not arrive, despite the fact that it has been marked as delivered, is to request a signature.Not all shipping companies demand a signature.The delivery of goods by Amazon, in particular, is frequently not subject to a signature requirement.The fact that you do not have to be there to accept the delivery may make it more convenient; nevertheless, it may also increase the likelihood of a mistake occurring.You can seek a signature in order to prevent making those blunders.

    Your signature on the delivery receipt will be required before the delivery driver can finish their order.This guarantees that they arrive at the correct address and that the product is delivered to the correct recipient.This, on the other hand, reduces the amount of chances you’ll have to get the product in a certain time period.You’ll need to make sure that you’ll be available to sign for the box when it comes, so plan ahead of time.

    1. It is possible that you will need to take the day off work or leave work early in order to attend.
    2. Because Amazon does not always allow you to set a precise delivery date, it might be difficult to be ready to sign for your item when it arrives.
    3. However, because of the driver’s restricted capacity to deliver the delivery, your parcel will receive greater attention as a result of this limitation.
    4. You’ll be less likely to have delivery issues.

    4. Use A Lock Box

    Using a lock box is one of the most effective methods to keep your items safe and to ensure that they are delivered on time.A strong lock box may be placed at your front entrance or next to your garage for further security.Lock boxes are available in a variety of configurations.Some people prefer to use a key and a padlock, while others prefer to use a code.It is impossible to gain entry to the lock box unless you own the key or know the code.

    It is possible for a delivery driver to place your goods in the lockbox and then lock it for you.When using a padlock, all they have to do is close it once the product has been placed inside the box.They must press the lock symbol in order to obtain a code.When you get home, you may either unlock the padlock or enter in the right code to get access to the locked box.

    1. It had your package within it, which is in good condition.
    2. The usage of a lock box is beneficial since it ensures that your cargo is kept safe and secure.
    3. Nobody will be able to take it from your front doorstep.
    4. This will prevent a situation in which you receive a message that your shipment has been delivered, but you are unable to verify its delivery.

    By eliminating the fear of theft, you can be certain that your shipments will remain where they have been put for you to pick up when you return home.

    5. Utilize The Services Of A Doorman Or Receptionist

    Using a lock box may not be possible if you reside in an apartment or condo building.In the shape of your apartment’s doorman or receptionist, the good news is that you have your own personal lock box.Doormen or receptionists will be present in the majority of flats and condominiums.A doorman’s responsibilities include opening and closing the door after residents, as well as handling mail and other deliveries.They also have additional responsibilities.

    A receptionist is responsible for a variety of tasks related to the operation of an apartment or condominium complex.They can also take care of mail and delivery services.Alternatively, you can request that Amazon deliver your delivery to the doorman or receptionist in charge of your apartment or condominium.You don’t have to sign for the shipment since they will accept it on your behalf.

    1. After that, they’ll store the package in a secure location until you’re ready to pick it up.
    2. Because they are usually there, using the doorman or the receptionist is an excellent strategy to lessen the likelihood of missing a delivery.
    3. Their availability to sign for or receive packages is unaffected by time of day or night.
    4. By doing so, you can prevent the delivery person from unintentionally handing it over to someone else or a neighbor.

    When you go back home, you can swing by the office and see if your parcel has been delivered there.They’ll ask for your name and perhaps your apartment or condo number before delivering the goods to you.When you delegate the handling of your parcels to the front desk, you will suffer fewer mishaps.

    What Pick-Up Options Do You Have With Amazon?

    Despite the fact that Amazon has a stellar reputation for offering exceptional delivery services, there are situations when you might choose to pick up a product yourself. Fortunately, they will make arrangements for you. Here are a few Amazon pick-up locations that you might be interested in.

    1. Amazon Hub

    If your order qualifies, you have the option of having your product delivered to an Amazon Hub instead of your home.An Amazon Hub is a spot near where package delivery vehicles may pick up and drop off packages.Once your shipment has arrived at the Hub, you will receive an email directing you to the location where you may pick it up.You have three days to pick up your shipment from the post office.Otherwise, they will remove it from your account and issue a refund for your purchase.

    An Amazon Hub is an excellent solution for anyone who wants to be certain that their shipment will arrive at their destination.It’s also a safe and secure method of picking up your shipment.Amazon will provide you a code that you will need to enter in order to access your shipment.You will not be able to get your package until you have the code.

    2. Amazon Hub Apartment Locker

    It is possible to purchase an Amazon Hub Apartment Locker, which is a variant of the Amazon Hub.In order to use this service, you will need to use a storage locker that Amazon will install in your apartment building.Whenever an Amazon shipment is delivered, the box will be placed in the Apartment Locker by the delivery driver.You’ll receive a code, just as you did with their Amazon Hub.You will be able to access your package if you present the code at the Locker.

    However, not all apartments are equipped with an Amazon Hub Apartment Locker, so if you’re interested in using this service, you should contact with your building’s property manager.

    3. Key By Amazon

    Lastly, you may join up for the Key by Amazon program, which allows you to pick up your delivery.You must be an Amazon Prime Member in order to participate in this program.A few limits apply to the types of packages that are acceptable for this form of delivery as well.Key by Amazon lets delivery drivers to access and lock your garage door without having to use their own keys.The delivery may then be placed inside the garage, where it will be safe and secure.

    There are a number of security precautions that must be taken while using the Key by Amazon service.It not only guarantees that the product is delivered to the correct location, but it also ensures that the cargo is delivered safely.Then you may pick up your shipment from the convenience of your own home.

    Conclusion

    Despite the fact that Amazon has earned a reputation for offering high-quality order fulfillment services, the company is not without its faults. In order to determine what happened to your delivery and prevent a similar problem from occurring again in the future, you should follow the actions and advice outlined above.

    Amazon Package Says Delivered But Not Here

    Consider the following for a moment: You place an order on Amazon a couple of days ago, and then you receive a tracking update from the United States Postal Service indicating that your box was delivered while you were at work.The feeling of suspense and excitement grows.It’s exactly like Christmas all over again!You can’t wait to go home, open that package, and enjoy whatever it is that you purchased from Amazon.com..Unfortunately, when you come home and examine the location where the postal carrier regularly drops off your Amazon deliveries, you will discover that there is nothing to be found at all!

    Then you open your door and look around to see whether your box has been left someplace else, or if someone has brought it in for you from outside.Unfortunately, there was no luck.Somehow, your cargo was reported as delivered in your tracking information, but it hasn’t been located anywhere.This seems like something out of a nightmare, doesn’t it?

    1. For thousands of individuals around the country every week, this is not a nightmarish scenario at all, but rather a reality with which they must deal!
    2. Ideally, you’ll never have to deal with Amazon packaging stating that your order has been delivered but you can’t seem to locate it anywhere, but if you do find yourself in this situation, you’ll want to make sure to use the inside information provided below to navigate the situation with the least amount of stress as possible.
    3. Let’s get this party started.

    My Amazon Package Says It’s Been Delivered But It’s Not Here

    Getting informed by Amazon (and through your USPS tracking information) that your anticipated products have been delivered, only to learn when you reach home that nothing could be farther from the truth is one of life’s most aggravating experiences.Fortunately, when it comes to redress, you have a lot of different choices at your disposal.The best part is that none of them will cause you a great deal of stress or inconvenience.Yes, you will undoubtedly be inconvenienced by the fact that your Amazon package has not arrived at your residence in the manner in which you intended it to.However, with the information we’ve provided below, you’ll be able to track down that box in a quick, have it delivered to your door, or have a complete refund and/or a new shipment sent to you as soon as possible, if necessary.

    Confirm the Address You Used with Your Amazon Order

    From the beginning of the process, you’ll need to double-check that the shipping address you provided with your Amazon transaction was correct in the first place.In most cases, people will be utilizing the automated form filling information that they have saved straight into their Amazon account – and those addresses are (usually) going to be extremely difficult to get wrong.We do, however, occasionally do Amazon orders on our phones (either online or through the Amazon app), and we ″fat thumb″ the address portion of the transaction.It doesn’t take much for typos, AutoCorrect, or something else else to make our address look sloppy (without us noticing).Whatever you do, you’ll want to go to your Amazon Account Dashboard (which can be accessed by the website or the Amazon app on your phone) and then to the YOUR ORDER part of that dashboard.

    Click on the order that you are attempting to locate, review the invoice and order information, and double-check that the address data attached line up with the location where you were expecting the shipment to arrive.If you are still having trouble, contact customer service.If there is a perfect match, it means that something else went wrong between you placing the order, Amazon completing it, and the shipping partner dropping it off at the address that they were supposed to deliver it to.The opposite will occur if you discover that there is a problem with the address on the invoice itself.

    1. In this case, you should call Amazon immediately and inform them that there has been a miscommunication.

    Double Check Your Tracking Information

    Second, you’ll want to double-check that your tracking information has been updated with the message that you were expecting it to have.There have been numerous instances where people have seen the word DELIVERED appear in their tracking information when they were scanning their notices quickly, not realizing that the message actually said something like OUT FOR DELIVERY or PENDING DELIVERY or even ATTEMPTED DELIVERY – all messages that could be confused with you thinking your packages are sitting at home when that is not necessarily the situation that you are currently in.Consider taking a second look at your monitoring information, and not only through your Amazon account dashboard.Yes, that is an excellent location to keep an eye out for new information (especially with the Amazon app).The most up-to-date, most relevant, and most complete information on your Amazon shipments, however, will have to be obtained directly from Amazon.com itself.

    If your shipment was shipped by the United States Postal Service, you’ll want to check the USPS tracking tool for further information.Whatever method you used to send the parcel, it will be delivered in the same manner.You’ll want to make advantage of the tracking features provided by the shipping firm in particular.To make things even more convenient, you can always copy and paste your tracking code (regardless of whatever monitoring service you used) right into the address bar of your web browser or the Google search bar.

    1. You will be given with the most recent changes to your tracking information as soon as you press the enter key.
    2. Make sure that your shipment was tagged as DELIVERED and not something else that you could have mistaken with that notification by taking a look at it.
    3. This will inform you if you need to wait a little longer for your shipment to arrive or whether you are genuinely dealing with a situation where your Amazon package was accidentally sent somewhere else.

    Have a Look Around Your Home to Double Check

    The majority of people will do an excellent job of scouring their home when they are looking for an Amazon package that they believe has gone missing, but it’s still a good idea to do so again – this time taking your time, being deliberate, and making absolutely certain that you are turning over every stone and looking behind every bush!It is expected that the vast majority of people will have a high level of consistency with their USPS mail carrier, as well as with their usual FedEx and UPS driver.While these professionals will become accustomed to leaving Amazon packages in the same location on a regular basis – allowing you to know exactly where to expect them when a delivery is made – you may be dealing with a new USPS mail carrier, someone filling in for a couple of days, or someone taking over for a new route entirely.These individuals may not be familiar with the location where you expect your Amazon packages to be dropped off, and they may cause confusion.

    Ask a Neighbor

    If you have a good connection with your neighbors, you could want to inquire as to whether or not they have accidentally received any of your items, or whether or not the USPS mail carrier, FedEx driver, or UPS delivery person came by that day and dropped anything off at your house.However, if your neighbors can provide some light on whether or not your box was delivered – and, if it was, whether or not it was dropped off with them – you will be able to avoid most of the stress and strain that comes with this circumstance.In fact, knocking on a few of doors and asking a couple of simple questions isn’t such a horrible idea, especially if you already know and get along with the vast majority of your neighbors.

    Contact the USPS or Your Shipping Company

    Making a phone call to the United States Postal Service (or to the shipping firm who delivered your Amazon delivery, which is usually always FedEx or UPS if it is not the USPS) will save you a lot of time, a great deal of annoyance, and a great deal of irritation.To receive genuine, in-person assistance from a USPS professional who will be able to utilize their own backend systems to determine what went wrong with

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