What To Do If Package Stolen?

  1. Track the package. If you suspect your package was stolen, the first thing you should do is check your purchase confirmation email for tracking information.
  2. Check if your neighbors saw it or held onto it for you. If you’ve verified that the item was delivered, check with your neighbors.
  3. Contact the seller or retailer. If it appears that your package has been stolen, contact the seller or retailer that sold you the item.
  4. File a claim with the shipping company. Sometimes, retailers try to shift responsibility to the shipping company or require you to file a complaint and wait a certain
  5. Use the purchase protection features on your credit card.

Whether you think your neighbor stole your parcel or someone else, you can frequently get a refund or a replacement from the sender or delivery company.

  1. Contact the Sender.
  2. Report It to FedEx, UPS or USPS.
  3. Report the package theft to Amazon.
  4. File a Police Report for the Stolen Package.
  5. Talk to Your Credit Card Company.

What do you do if someone steals your package?

File a police report If you seriously suspect you’ve been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. Without witnesses, they won’t be able to do much, but they’ll take note of the incident.

What to do if your Amazon package gets stolen from the porch?

Step 3: Contact the seller or retailer. If you are now entirely sure that your Amazon package got stolen from the porch, you can directly contact Amazon. Chat with customer service to let them know the details of the issue. Amazon retailers should be able to send out new packages or can issue refunds to the customer.

What do I do if USPS loses my package?

If your package was stolen and there’s evidence, take photos and submit those too. If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

How to file a claim if your package is stolen?

  • Contact the Sender. If you know that the package was definitely delivered but was probably stolen,the next step is to contact the sender.…
  • Report It to FedEx,UPS,or USPS.…
  • Report It to Amazon.…
  • File a Police Report.…
  • Talk to Your Credit Card Company.
  • What to do when packages are lost or stolen?

  • Sender mailing address
  • Recipient mailing address
  • Size and type of container or envelope you used
  • Identifying information such as your USPS Tracking number (s),the mailing date from your mailing receipt,or Click-N-Ship ® label receipt
  • Description of the contents such as what it is and the brand,model,color,or size,if applicable
  • How do I report a stolen Amazon package?

  • Check Everything on Your End Before Reporting the Package Stolen. Go to your Amazon account and make sure you listed the proper address when you placed your order.
  • Contact Local Authorities If You Have Footage of Theft.
  • File a Report That Your Package Was Stolen.
  • Porch Pirates: 6 Steps to Take if Your Package Is Stolen

    According to a survey commissioned by ValuePenguin, nearly four out of every ten customers has had a package stolen before it could be delivered to them.While the quantity of deliveries increases over the Christmas season, this data serves as a reminder to consumers that package theft is a widespread problem throughout the year, regardless of the season.If you’ve been unfortunate enough to have a parcel stolen from your front door, here’s what you should do to recover your package.

    What to do if a package is stolen from your porch

    If your mail has been stolen, you must follow these procedures in order to be paid or to get a substitute item.

    Step 1: Track the package

    First and foremost, if you have reason to believe your product has been stolen, you should look for tracking information in the email you received upon purchase.Typically, you will be provided with a tracking number, which you may use to keep track on the progress of your order throughout shipment.Sometimes all you need to do is click on this number or button, but other times you may need to copy the number and input it on the retailer’s or shipping company’s website, depending on the situation.For shipments to be delayed, especially during high shipping seasons such as the holidays, this is to be expected.The shipment status will inform you of the location where your package was last recorded as well as the date on which it was delivered to the shipping destination.If the item is indicated as having been delivered, go to step 2.

    • Otherwise, proceed to step 3.

    Step 2: Check if your neighbors saw it or held onto it for you

    Check with your neighbors to see if the item has been delivered once you’ve verified that it has.It’s humiliating to lash out at a customer service agent only to realize that the sweet lady next door noticed your shipment and grabbed it to save it from being stolen or rained on while you were away.Even if they don’t have your package, it’s possible that your neighbors saw it earlier in the day and are unaware of it.

    Step 3: Contact the seller or retailer

    Immediately notify the vendor or shop that sold you the goods if it looks that your shipment has been stolen or misplaced.When it comes to dealing with stolen property, different merchants have different rules and procedures in place, but you are normally entitled to a refund or a replacement.Amazon’s ″A-to-Z Guarantee Protection″ provides coverage for the majority of stolen packages.Purchases that are labeled as ″fulfilled by Amazon″ are sometimes sourced from retail partners known as ″Amazon Sellers,″ rather than from Amazon itself.(You should be aware of this at the time you place your purchase for the item).It is mandatory for you to contact the Amazon Seller in order to try to resolve the issue with them if this is the situation with your purchase, according to Amazon.

    • You may make a claim with Amazon if you’ve waited more than two business days for a response or if the seller is being unhelpful.
    • Amazon would most likely offer a refund in this case, as well.
    • In many circumstances, stores will agree to send you a new item within a short period of time.
    • However, if they refuse to accept responsibility and give a replacement, there are still certain actions you may take to obtain recompense.

    Step 4: File a claim with the shipping company

    Occasionally, stores may attempt to transfer responsibility to the shipping provider or will need you to make a complaint and wait a specific number of days before learning for definite whether your shipment will or will not be delivered.If you find yourself in this situation, you may wish to submit a claim with the shipping business as well, just to be safe.UPS, FedEx, the United States Postal Service, and DHL all have online claims processes that you may use to report your lost item, and you can also call them to report your missing item.

    Step 5: Use the purchase protection features on your credit card

    When you use a credit card to make a purchase, many issuers will provide purchase protection that will repay you if an item is stolen.This is true as long as the item was paid wholly with that credit card and the card issuer is contacted within a certain timeframe.Check the website of your credit card provider to see whether this coverage is available and to learn how to make a claim.Some credit card providers, however, do not provide coverage for high-value products (usually anything that is worth more than $500 to $1,000).Depending on the company, they may require you to file a police report before they will issue your refund.Finally, credit card purchase protection is sometimes referred to as ″secondary coverage,″ which indicates that it only kicks in after you’ve previously used main coverage, such as homeowner’s or renters insurance, to safeguard your purchases.

    • This takes us to the sixth step.

    Step 6: Claim high-value items with your homeowners insurance

    The majority of homeowners and renters insurance plans include coverage for stolen shipments.Unfortunately, this is only beneficial for items that are more valuable than your deductible.Given that the majority of homes insurance deductibles range between $500 and $2,000, submitting a claim for the majority of stolen shipments will be a waste of time.However, even if the value of the lost item exceeds the deductible, you’ll need to consider the risk that your homes insurance provider would raise your rates as a result of your claim, not to mention the inconvenience of submitting the claim itself.

    How to prevent package theft

    When a package is stolen, it can be extremely frustrating, and the claims process can be even more frustrating. If you wish to reduce the likelihood of losing shipments while you’re away from home, consider the following solutions for protecting your packages while you’re gone.

    Schedule for in-person delivery

    The most effective method of preventing mail theft is to personally accept your shipments.To do this, either notify your postal service business that you require a signature for delivery or arrange for your mail to be carried to a location where someone is constantly on hand.Consider asking a neighbor if they would be willing to accept delivery if you are frequently away from home.Alternatively, if it is acceptable to your employer and your package is small, you can designate your workplace as the shipping destination.

    Use a lockbox service

    When using a service such as Amazon Locker, you may have goods delivered to a lockbox, which will help to prevent mail from being stolen.In addition, several supermarket and convenience stores provide this sort of service, or you may have your box delivered to your local UPS or USPS center and pick it up when you get to that location.A combination-protected lockbox that stands on your doorstep and safeguards your parcels until you return home is an option if you prefer a shorter journey than driving to the post office.

    Insure your packages

    Whenever you purchase a high-value item online, such as a new iPhone or iPad, spend a few additional dollars for delivery insurance to protect your investment. Typically, you may accomplish this either directly with the seller or through the delivery company.

    Install a security camera

    There are various low-cost home security cameras that are simple to install around the perimeter of your property, including bullet cameras.Most of these cameras are compatible with your WiFi network and even have a smartphone app, allowing you to keep track of parcels left during the day.The sheer appearance of these cameras may be enough to deter would-be porch pirates, but even if it isn’t, you’ll still have proof to use as the basis for a police report if necessary.As an extra benefit, adding these cameras may entitle you to a reduction on your homes insurance.

    What is the value of stolen packages, and what steps have been taken by consumers?

    • In accordance with a survey commissioned by ValuePenguin, parcel theft has touched more than 40% of all Americans at some time during their lives. More than 5 out of 10 buyers reported having more than one package stolen in the previous 12 months, resulting in an average loss of $106 per home in that time period. When applied to the total number of households in the United States as determined by the Census Bureau, these averages show that porch piracy cost U.S. consumers more than $7.4 billion in the previous year: In the last year, there were an estimated 144 million victims
    • the average loss per home was $106
    • and the estimated value of stolen products in the last year was $7.4 billion.

    Despite the high number of burglaries, over three-quarters of Americans said they have done nothing to safeguard their deliveries against theft in the future — including more than half of respondents over the age of 55 who said they have done nothing.It is estimated that nearly two out of every three robberies occurred directly outside the victims’ houses, thus it is wise to take several safeguards to deter bold would-be burglars.

    What to Do If You Have a Lost or Stolen Package

    Continue to the main content Expert in security, safety, and technology reporting More information can be found at http://www.nytimes.com/news/business/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/business-news/ Packages might go misplaced from time to time.We have to admit that most of the time when you’re looking for a lost package, it’s because someone has taken it from your front door and taken off.Almost 26 million shipments were stolen in the United States in 2017.¹ You can follow these methods to get your package stolen back, track down the burglar, or frighten off porch pirates before they do their heinous act of vandalism.To see more videos like this one, make sure to subscribe to our YouTube channel.Learn how to keep your house, your loved ones, yourself, and your valuables safe from harm’s way.

    Here’s what to do if a package is stolen

    Keep yourself safe! Subscribing to SafeWise’s weekly email is free of charge. Get the latest information about safety news, product launches, and special offers.

    What to do if your package is stolen

    If you have a genuine suspicion that you have been hit by a porch pirate and that something has been taken from your stoop, call the authorities and submit a police complaint for the stolen parcel with the police department where you live.If there are no witnesses, they will be powerless to prevent the incident, but they will make a record of it.Keep in mind to give the cops any film you have from your doorbell camera if you have it.You should also inform them of the time the delivery provider said your box was delivered and the time you discovered it had gone missing.The police will be more likely to investigate and apprehend the package thieves if they hear from other people in your neighborhood who are experiencing the same difficulties as you.Filing a police report may also be beneficial if you want to file an insurance claim for the delivery that was not received.

    Watch out for post-pandemic porch pirates

    • Package theft increased dramatically across the country, from Buffalo, New York, to Eugene, Oregon, as more people were compelled to purchase online as a result of the outbreak. And the epidemic porch pirates came up with some ingenious solutions. Theft of packages was committed by a group of women in Kennewick, Washington, who disguised themselves as nurses. Another package thief struck in Pennsylvania, this time stealing the ashes of a loved one off the doorstep. Even if the epidemic is slowing down, we recommend that you exercise greater caution. Keep track of each and every package
    • Take delivery of items as soon as you receive a delivery notification
    • check to see if your video doorbell or security camera is sending you motion alerts
    • use delivery lockers if you have the option
    • The majority of the time, a misplaced shipment is something you specifically requested. If this is the case, you should contact the vendor and inform them that your product has not been delivered as expected. Is the seller liable for packages that have been stolen? Maybe. It all depends on the website where you made your purchase and the policies that are in place on that site. You could wish to inquire with the company’s customer care department. In my experience, firms who send out a replacement immediately quickly, without any questions asked, have a high rate of success. However, not every firm will provide you with a replacement item or a refund for your purchase. Keep any evidence that supports your allegation in a safe place. If you receive a notification of delivery, but the package is not where it was supposed to be, take a photo of the situation.
    • Keep a record of your order confirmation number and any other information that can assist the company in tracking down your purchase.
    • Keep track of delivery numbers and information to provide along to the firm so that it can contact the courier on your behalf.
    See also:  How Much Is A Post Office Box For 6 Months?

    If the stolen parcel was sent by a friend or family, notify them that it has not been delivered as scheduled.. They can get in touch with the vendor or the courier to see if they can figure out what went wrong.

    3. How do I report a stolen package to Amazon?

    Amazon is well-known for its lightning-fast Prime shipping and its ″no questions asked″ mentality, which is essentially true.If the tracking information for an Amazon delivery indicates that it was delivered, but you are unable to locate it, you should be able to obtain a refund rather quickly and simply.After 36 hours have gone since the estimated delivery date of the stolen Amazon shipment, you should call Amazon to report the theft.If your products are delivered late, the shipping company will normally reimburse your account for the inconvenience.You won’t have to worry about dealing with third-party merchants (or even their own services) because the corporation will manage everything for you.

    4. How do I report a stolen FedEx package?

    FedEx makes it simple to file a claim for a misplaced shipment.If you bought or mailed something from the United States via FedEx, you may make a FedEx stolen parcel claim online to get your goods back.FedEx is also a rather quick delivery service.In most cases, claims are resolved within five to seven business days of being filed.When it comes to filing a claim for damaged or missing materials, you’ll have 60 calendar days to do so as either the sender or the recipient.For lost item claims, you’ll have up to nine months to file them.

    • However, make sure to save all packaging and evidence in case FedEx want to inspect them.

    5. How do I report a stolen package to UPS?

    In the event of a shipment being lost or stolen, UPS provides varying insurance based on whether your package was sent within the United States or worldwide.For domestic shipments, if you place an order and it doesn’t arrive, you won’t be able to file a missing package claim until 24 hours after the package was supposed to arrive.Product claims for items acquired from outside the United States are more difficult to process.You will not be able to file a claim for these items, and it may be difficult to obtain a refund or replacement for them.All of the assertions are as follows: UPS will examine your claim for a lost shipment as soon as you file it.It might be difficult to determine if a shipment has been misplaced or stolen.

    • Regardless, all undeliverable packages, for whatever reason, are dealt with in this manner.
    • If you ordered the merchandise, you need get in touch with the vendor, since UPS would give the refund to them instead of the purchaser.

    6. Contact USPS about a stolen package

    • Because it is more difficult to submit a claim with the USPS than it is with other carriers, parcels stolen or lost by the USPS can be more difficult to track down than goods lost by other carriers. While the company’s procedure for reimbursing damaged parcels is well defined, the procedure for reimbursing stolen mail is not. If your parcel was mailed and delivered by the United States Postal Service, but it has not arrived, you will need to make a claim. Prepare the tracking number in advance
    • Be prepared to present proof of insurance coverage.
    • If at all feasible, obtain documentation demonstrating the item’s worth.

    If your shipment has been stolen and there is evidence, you should snap photographs and submit them as evidence as well. If your item was insured by the United States Postal Service, you should be able to request a reimbursement straight from USPS. Generally speaking, if your shipment was stolen by the USPS, you should be able to get a replacement or a refund through the vendor.

    What you can do to prevent package theft (or track down those porch pirates!)

    You should take use of whatever cameras you have, whether they be doorbell cameras or outside security cameras.If a shipment is not delivered as promised, keep an eye out for it on video.The parcel may be checked to see if it was delivered by the carrier or if it was taken by someone else.If you witness a theft, you should contact your local police department.Alternatively, if you can demonstrate that no one ever showed up at your door, the carrier (if you’re the shipper) or shipper (if you’re the recipient) will be required to repay you the money you paid.Installing a camera on your porch will provide you with proof of delivery or theft.

    • These days, there is a wide selection of smart doorbells and home security cameras to choose from.
    • Some use applications to give out fast notifications, while others just capture video footage.

    2. Shine a light on the situation

    Porch pirates prefer to remain hidden in the shadows. Install a motion-activated light on your porch to deter burglars from entering your home. Motion light and security camera combinations are also available on the market. You’ll have a visually stunning deterrent as well as a method to catch the perpetrators in the act.

    Tell us about your lost or stolen package experience

    Being a victim of package theft is never enjoyable, and dealing with defective carriers is even worse.We hope that this guide will assist you in taking preventative measures, obtaining a refund, or obtaining a replacement as quickly as possible.If you have any tips on how to recover a misplaced or stolen parcel, please share them with us in the comments section below!It’s always beneficial to hear first-person recollections of events.

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    • Rebecca is the chief safety reporter and in-house expert at SafeWise.com.
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    What To Do If Your Amazon Package Is Stolen

    Over the past several months, there has been an increase in the frequency of a new stealing trend, notably in the United States.Porch pirate is the act of stealing packages that have been placed on a porch or anyplace near the main door of a house before they can be picked up by the intended recipients.Approximately 23 million Americans have had their parcels taken from their homes as of 2021, which is a horrific level of theft.In the case of Amazon lost deliveries, an average of 51 parcels were reported missing or stolen every year on average.In response to the epidemic, porch pirates have taken advantage of the increase in online shopping to steal from others.Unless you happen to be one of the unfortunate persons who had their Amazon delivery taken from their front porch, don’t worry just yet.

    • Amazon makes it as simple as possible to get in touch with them and resolve the Amazon missing shipment issue that you’re experiencing.
    • Getting in contact with Amazon can be difficult, despite the fact that it appears to be so.
    • But don’t worry, they have a comprehensive customer support program ready to assist you whenever you have a problem.
    • We’ve outlined below the procedures to take in order to obtain assistance or report an Amazon shipment as missing.

    Package Is Missing, Now What?

    As a fresh victim of Amazon porch piracy, we are here to walk you through the process of determining whether your package has been stolen or lost. Before calling Amazon to file a claim of an Amazon missing item, there are a few things you should check to make sure your box did not get taken from your doorstep.

    Step 1: Track the Amazon lost packages.

    If the box was marked as delivered before they arrived, be aware that this is a common occurrence on Amazon’s part, and that the product will come within 48 hours.When you have waited for 48 hours, you can look about your property for a probable drop-off location for the package.It’s possible that courier firms will deliver products to unexpected locations on your home, such as the back porch or behind your potted plants.If, after 48 hours, the Amazon delivery has not been located, you should call your courier immediately for assistance.It’s possible that your shipment is still in the possession of the shipping company.Instruct them to trace your package using the tracking number you provided.

    • However, suppose the courier company is completely confident that your package was successfully delivered to your porch without incident.
    • You should file a report with Amazon if you believe your shipment has been stolen in such scenario.

    Step 2: Check if your neighbors saw it or held onto it for you

    Whether your box has been stolen, check with your neighbors first to see if they witnessed or were able to film the arrival of your item on their security cameras before reporting it to Amazon.Alternatively, they might be keeping an eye on your delivery to ensure that it is not taken at all.You should hold off on venting your rage to the Amazon Customer Support Team for the time being.It would be less than nice if your box was just brought into the house by your kind and friendly neighbor for the purpose of safety.

    Step 3: Contact the seller or retailer.

    If you are now absolutely certain that your Amazon box was taken from your porch, you may contact Amazon directly to report the theft.Customer support should be contacted to provide them with the specifics of the problem.Customers should be able to request replacement shipments from Amazon sellers, or they should be able to request refunds from Amazon.As part of Amazon’s A-Z Guarantee, you can contact the seller directly for orders placed through a third-party Amazon seller.You should let the merchant a day or two to react to your conversation.After that, you may begin the process of filing a claim for the shipment that has gone missing or been stolen.

    • Make sure to make your claim within 90 days after receiving your purchase.
    • Assume that the vendor is unwilling to settle the situation by delivering a replacement shipment or issuing a refund.
    • If that is the case, Amazon will determine whether or not to issue it to you based on your responses to the claim process questions.
    • If your claim is refused, don’t be discouraged; you still have the option of appealing.

    Step 4: File a claim with the shipping company

    If the seller is transferring responsibility to the shipping firm, you should be aware that you have the right to submit a claim with the latter as well. UPS, FedEx, the United States Postal Service, and DHL all offer an online claims process for reporting an Amazon shipment that has gone missing.

    Step 5: Claim high-value items with your homeowners’ insurance

    Trying to file a claim with the vendors or shipping firms may not be successful, so you may want to check into homeowner’s or renter’s insurance plans that cover shipments that have been stolen.However, keep in mind that this will only be beneficial if the return is greater than your deductible.The filing of this claim might also be a bother owing to the prospect of homes insurance providers increasing your premiums as a result of your lawsuit; nonetheless, the burden is not worth it for a single package refund.

    Step 6: Use the purchase protection features on your credit card

    Because making a claim with your homeowners’ insurance can be time-consuming, you may want to seek assistance from your credit card provider.Consider the scenario in which your credit card issuer provides a purchase protection plan.Alternatively, you can contact them directly to seek reimbursement for your stolen property.However, be certain that the item was totally paid using that credit card.Notify the card issuer of the problem as soon as possible so that they can accommodate your claim.

    Step 7: Report the theft to the police

    If you shop from Amazon on a regular basis and your items are consistently missing, it might be a hassle to continually filing claims for Amazon lost packages.So, in order to prevent this from happening again, you should report the occurrence to the police so that they are aware of similar activities occurring in the community.The police can increase their monitoring around your neighborhood in order to catch the porch pirates before they take anything else.

    How To Stop Porch Pirates

    Preventative medicine is preferable to curative medicine. In order to avoid being a victim of porch piracy in the future, it is preferable to take preventative steps against these contemptible individuals.

    See also:  How To Hold Ups Package For Pickup?

    Schedule for in-person delivery

    What is the most effective method of ensuring that your shipment gets delivered?It is usually preferable to have it delivered in person.A signature is necessary for delivery, and you can notify the courier provider of this requirement.Additionally, you may instruct them that someone must be there to accept your products while they are being delivered.If you are required to be away from home for work on a regular basis, you can ask a neighbor to accept the item on your behalf or change your mailing address to your workplace.

    Use a lockbox service

    Amazon provides lockers so that you may simply pick up your items whenever it is convenient for you. If the stores provide this option, take advantage of it if you are unable to physically accept your deliveries. You won’t have to be concerned about your Amazon box being unprotected on your porch this way.

    Ensure your packages

    High-value things, such as smart gadgets, might be purchased with a few more dollars to ensure that they are delivered on time. These services are provided by retailers or courier firms in order to provide additional protection and insurance for your package’s safety.

    Install a security camera

    Finally, if porch piracy is a problem in your community, it is always a good idea to install a smart security system on your property. Security cameras can aid in the identification of the ruthless individual who is stealing your shipments on a regular basis. When you file a police report on a reported case, you can utilize the tape as evidence.

    Package Stolen? Here are 5 Ways to Recover Stolen Deliveries

    A growing number of individuals will get parcels through the mail in 2020 compared to 2019.This is due to the expansion of e-commerce and increasing online buying due to the coronavirus pandemic.Unfortunately, the number of people who have had a parcel stolen has grown throughout this period as well, which is a sad development.Despite the fact that package theft is a particularly serious concern during the holiday season, it is critical that you remain attentive in securing your deliveries throughout the year.

    What to do if a package is stolen

    A growing number of individuals will get parcels through the mail in 2020 compared to 2019.This is due to the expansion of e-commerce and more online buying as a result of the coronavirus pandemic.This period has also seen an upsurge in the number of people who have had packages stolen from them, which is unfortunate.Despite the fact that package theft is a particularly serious problem during the holiday season, it is essential that you remain attentive in securing your deliveries all year long.

    Before You Report Stolen Packages, Ask Around

    We’ve all been in that situation.The day after you arrive home from work, you fully anticipate to discover that the box you bought is waiting for you on your front porch.After all, you had just gotten a delivery confirmation email a few hours before this conversation.When you arrive at your front door and discover that there is no package in sight, it’s natural to become anxious.Here are a few things you should consider before jumping to conclusions.These procedures might assist to guarantee that you do not begin the process of obtaining a refund when the shipment was not stolen in the first place.

    Make Sure That It Was Delivered

    If you obtain a delivery confirmation, it is possible that the delivery provider made a mistake in the delivery process. To be sure that your package was delivered at the time and place specified by the tracking service, you can contact the company immediately. It’s always conceivable that something went wrong, so it’s worth double-checking everything first.

    Look Thoroughly and Check with Your Roommates or Family Members

    Make a careful inspection of your porch or front step to see whether the parcel was delivered in an odd location.It is possible that delivery drivers will attempt to be courteous by placing boxes out of sight in order to assist secure your belongings against theft.It’s also conceivable that someone else in your home has already taken possession of the parcel and carried it inside.In case a family member or roommate failed to notify you that they had already taken your box in from the porch, check with others in the house.

    Check with Your Neighbors

    When delivery drivers are concerned that leaving a box at your front door is not secure, they may choose to leave your gift with one of your neighbors. Although it is rare for products to be delivered to the incorrect address, it is conceivable that a neighbor got the box without recognizing it.

    Ask Your Neighborhood Watch

    When delivery drivers are concerned that it is not safe to leave an item at your front door, they may choose to leave it with a neighbor instead of at your home. However, it is possible that a box was delivered to the wrong address by mistake and that a neighbor didn’t realize it until after the fact.

    Someone Stole Your Package? 5 Ways to Recover Stolen Deliveries

    Let’s have a look at what you should do next once you’ve inquired about your bundle with a few people. In many cases, whether you believe a neighbor or someone else took your package, you can obtain a refund or an alternate delivery from the sender or delivery firm in question.

    1. Contact the Sender

    Following that, if you have determined that the parcel was delivered but was most likely stolen, the next step is to contact the sender.There are a plethora of shops out there that will be eager to collaborate with you in order to address this issue effectively.A few of them may even replace or refund your order on the spot, and they may even take on the obligation of negotiating with the shipping business on your behalf.Is there anything you can do if the box you’re looking for was shipped by someone other than the shop, such as a friend or a family member?It is necessary to contact the sender in this case to ensure that the right address was printed on the label of the package.Unfortunately, the only thing you can do if you believe your belongings have been taken is to submit a theft report with the police.

    2. Report It to FedEx, UPS or USPS

    Different shipping firms have different procedures for reporting a shipment that has been stolen.For FedEx, the procedure is quite straightforward.You may file a claim for a misplaced parcel online, which you can complete and submit.FedEx typically responds to this type of claim within five to seven business days, depending on the circumstances.If UPS delivered your box, you’d have to wait 24 hours after the scheduled delivery time before filing a missing parcel claim with the Postal Service.In order to receive a refund, you’ll need to contact the seller, since the reimbursement will be paid to them rather than to you.

    • For packages that have gone missing because they were sent to a foreign location, it may be difficult to obtain replacements or refunds through UPS.
    • If you have a lost parcel from the United States Postal Service, you must first fill out a Help Request form, which will be forwarded to your local Post Office, which will assist you in locating your item.
    • It is necessary to submit a Missing Mail Search Request with the tracking number, proof of insurance, and proof of the item’s worth if you do not get your package within seven days of it being lost or misdirected.
    • If you have any evidence that the shipment was truly stolen, you should provide it with your application.

    3. Report the package theft to Amazon

    Despite the fact that this point technically belongs under the ″contact the sender″ section, Amazon is by far the largest online store in the world, and so deserves to be discussed separately.Fortunately, Amazon makes obtaining a reimbursement for misplaced items a simple process.You can contact Amazon once 36 hours have gone since the shipment was meant to have arrived if the tracking software indicates that it arrived but you did not physically get it, or if the box was stolen from your home.Even if the merchandise was shipped by a third-party vendor, Amazon would still handle the refund.

    4. File a Police Report for the Stolen Package

    Consider the following procedure for notifying the authorities of a missing parcel.Unfortunately, if there are no witnesses and you do not have a doorbell camera or an outside security camera, the police are unlikely to be able to do much to help you in this situation.If there have been recent package thefts in your neighborhood, there is a greater possibility that the authorities will examine the problem.If you want to file an insurance claim in connection with the missing delivery, a police report may be useful paperwork to have on hand.

    5. Talk to Your Credit Card Company

    If none of the previous strategies have worked, you can call your credit card provider to see if there are any safeguards in your card agreement that you can take advantage of. This implies that your credit card company may be able to issue you a refund even if the vendor or delivery company refuses to.

    Don’t Fall Prey to Porch Pirates Again: How to Help Prevent Package Theft

    Once you’ve been burnt by a porch pirate, the last thing you want to do is go through the ordeal all over again.Let’s have a look at some of the methods you may use to keep your packages from being stolen in the future.What can you do to avoid parcel theft?Whether you rent or own a home, practically everyone has had their packages stolen at some time in their lives.After looking forward to getting something, it might be disheartening to discover that it has not come as expected.We’ve created a list of recommendations that will assist you prevent package theft, whether you rent or own your home.

    1. Register for free pickup and delivery of items at the USPS shop
    2. Rent a package locker or parcel locker.
    3. UPS provides rental mailboxes at UPS Stores that are available to customers of any carrier.
    4. Install surveillance cameras on your property’s outside.
    5. If you have the option, schedule delivery for a time when you are certain you will be home.
    6. Insist on receiving a signature upon delivery.
    7. Purchase a P.O. Box from your local United States Postal Service location.
    8. Install a video doorbell camera on your doorbell.
    9. Have the package delivered to your place of employment.
    10. Select Amazon Hub Locker pickup as your delivery option.
    11. Package insurance should be purchased. This enables you to trace your shipment, making it easier to intercept it when it arrives at your apartment or residence.
    12. An electronic smart lock may be used to enable a trustworthy delivery person access your house.
    13. Drop off and pick up UPS shipments at your neighborhood CVS.
    14. Pick up your FedEx packages from Walgreens
    15. Request package drop off in your fenced-in backyard or garage
    16. and more.
    17. Check with your neighbors to see if they will be willing to keep or pick up a box for you while you are away from home, especially if you offer to do the same for them.
    18. Register for UPS My Choice to be able to schedule deliveries.

    Have Your Packages Delivered to a More Secure Location

    Installing a package lockbox near your mailbox, or even a more discreet non-locking box further away from the street, may be an option for your situation.In the event that you pick this option, you will need to speak with the delivery provider to verify that the shipment is delivered to the correct location.If you find that the majority of the deliveries you receive are from Amazon, you might want to consider purchasing an Amazon locker.Also, several convenience stores and supermarket stores provide a lockbox delivery service for their customers.

    Get a Doorbell Camera to catch Porch Pirates

    1. Despite the fact that doorbell cameras are not always the most effective theft deterrents due to their inconspicuous nature, they can make it possible to capture a thief in the act.
    2. While external security cameras may deter a burglar, doorbell cameras capture a clear image of their face, which may be used as evidence in court.
    3. They also offer the dual purpose of assisting you in keeping an eye on who is arriving and exiting from your home at any given time.
    4. In addition, if you make sure to acquire one with two-way audio, you’ll be able to react when someone rings your doorbell, regardless of whether or not you’re there.

    Advertise Your Home Security System on Your Windows and In Your Yard

    Installing a yard sign and some window stickers to advertise your home security system isn’t going to hurt. Thieves who are not ready to take the risk of being caught on video or setting off a motion detector alert may be deterred as a result.

    How to prevent package theft in a home you own?

    If you own your house, you may be able to take advantage of permanent relocation alternatives. Here are some ideas to get you started:

    1. Invest in an anti-theft mailbox or a mailbox with a delivery slot connected to make your mailbox more secure.
    2. Install a parcel delivery box or a package drop-off box on your front porch to receive packages. Many choices are now available that are both aesthetically pleasing and useful.
    3. For increased protection, choose a box that can be bolted or attached to your porch or wall with screws.
    4. Hedgerows or plants can be added. Remember to ask that your gift be hidden behind this shrubbery by the delivery person.
    5. Smart locks can be used in conjunction with security cameras if you have a porch or garage that is distinct from your home, or if you have confidence in your delivery person.
    6. Indoor cameras are also useful in this situation since they allow you to monitor every step of the delivery procedure.
    7. Track your package’s progress and open your door when it comes, allowing the delivery person to drop it off inside.
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    How to prevent package theft in an apartment?

    Due to the fact that many flats do not have porches, you will have to come up with less permanent alternatives for concealing goods.

    1. Package drops should be coordinated with your lease or management office.
    2. Ask if you may have a look at the package drop-off location while you’re taking a tour of the flat. If so, is it a public space that anybody may enter? Is there a locker room? If you get a large number of packages, it may be good to include this on your ″must-have″ list while searching for a new rental property.
    3. Inquire with your apartment complex if you may send packages to the complex’s office rather than to your actual unit.
    4. Blue by ADT provides a suite of home security choices that are suitable for apartment living, whether you choose a doorbell or an exterior camera to keep a watch on your property.

    Install Outdoor Security Cameras

    As previously said, outside cameras may be used to dissuade burglars as well as capture them in the process of stealing. A thief is far less likely to steal your item if they are aware that you will have video footage of them performing the crime if you install conspicuous outside security cameras in strategic locations.

    ADT is one of the leading home security providers in the US.

    1. Package theft is on the rise, but that doesn’t mean you have to sit back and hope you don’t become a victim.
    2. You may take a variety of steps to assist avoid package theft, which is especially important during the Christmas season.
    3. For example, you may sign up for delivery notifications, which will tell you of the current status of your product as well as when it will be delivered.
    4. Additionally, installing a security system will allow you to capture criminals in the act if they are caught.
    5. ADT is one of the most well-known and respected security companies in the world.
    1. Please get in touch with us for a free quote.
    2. We have home security systems, doorbell cameras, and outdoor security cameras that can assist you in protecting yourself against parcel theft right now!

    What To Do If Package is Stolen

    1. Nowadays, more than ever, internet shopping is a part of our everyday life.
    2. Many retailers have followed Amazon’s lead and moved their operations online, making shopping much more convenient for customers.
    3. Waiting for the shipment to arrive at our doorsteps is the most difficult part of online purchasing for most of us.
    4. Packages, on the other hand, do not always make it to us.
    5. Consequently, we will discuss typical delivery concerns, preventative actions you may take if your box is stolen, and what you can do to avoid these issues in the future.

    Package Says “Delivered” But Is Nowhere To Be found

    1. One regrettable situation that occurs more frequently than it should is the delivery of shipments that have been tagged as ″Delivered″ on tracking.
    2. However, you have checked your mailbox, your front porch, and the front office if you live in an apartment complex, but it is not there!
    3. What gives?
    4. What should you do if your tracking indicates that your delivery has been delivered but the box has not been located?

    Wait 24 Hours

    1. The first step is to really wait for a full 24 hours before proceeding.
    2. Due to the fact that delivery persons are still human, it is possible for them to mistakenly scan an item and fail to leave it in your mailbox.
    3. During this moment, you can continue to be proactive.
    4. If you reside in an apartment building, notify the front desk of your plans.
    5. They will be alerted if there are any missing packages that they should keep an eye out for.
    1. If your delivery was delivered to your neighbors by mistake, you should inquire with them.
    2. It is possible that apartment numbers in various buildings will be the same at times.
    3. Take, for example, the fact that we had placed an order for multiple products that were dispatched by FedEx.
    4. Instead of delivering it to our flat, they chose to leave it in another building nearby.
    5. The front desk received a phone call informing them that a huge shipment had been left unattended, and they were able to tell us of this.
    6. We’ve also experienced instances when they were unable to enter through the front gates and instead left all of the parcels near the mailbox.

    Call Your Post Office

    1. If your parcel has not yet arrived, you can contact the post office or go in person to the nearest post office.
    2. You may also request that they look up the GPS coordinates of the location where the item was last scanned.
    3. If your shipment was sent to the incorrect address by mistake, they will be able to retrieve it for you.
    4. The GPS coordinate will aid in determining whether or not the parcel was delivered to the proper address or whether it was taken from the delivery location.
    5. If the package was removed from your front porch by someone other than you, you can proceed to the following step without further delay.

    File A Police Report

    1. The filing of a police complaint is critical if you have reason to believe your shipment has been stolen.
    2. However, even though the loss of a stolen parcel is highly aggravating, completing a police complaint is needed in order to pursue other possibilities that may be available to you.
    3. Many small firms, like Amazon, require that you submit a police complaint before doing business with them.
    4. If you intend to pursue the purchase protection offered by your credit card, as well as your homeowners or renters insurance, you will need to get a police report.
    5. Particularly if your packages have a habit of going missing after being delivered.
    1. This will allow them to keep track of similar events in your neighborhood and (hopefully) apprehend the individual who is stealing from you.
    2. It is also vital to file a police report in order to prevent people from claiming that a package has been delivered when they have really received the goods.

    Contact The Merchant

    1. Once you have completed all of your efforts, you should contact the merchant.
    2. You have the ability to calmly describe the problem and the actions you have taken.
    3. Always keep in mind that once the delivery service has declared your goods as ″delivered,″ the company is under no obligation to issue a refund or replace it.
    4. Greater enterprises, on the other hand, have the resources to send you a replacement, which they frequently do.
    5. However, if you have made a purchase from a small firm, you should not anticipate receiving a refund or replacement.
    1. Small business owners do not have the financial resources that large corporations have.
    2. This is especially true for many independent sellers who operate on eBay or other e-commerce marketplaces.
    3. Some companies may provide discounts or promo coupons for future purchases as an incentive.

    Check Purchase Protection on Your Credit Card

    1. Whether you plan to make your purchases with a credit card, make sure to check to see if the card you’re using offers any purchase protection.
    2. Examine the advantages offered by your credit card to see how much coverage you have and what goods are covered.
    3. You will be required to submit a police record as well as a claim form.
    4. Purchase protection may also be available for things that have been damaged.
    5. You have the option of filing a claim with them or with your insurance provider.
    1. Check out this page for information on how to make a missing or damaged claim with the United States Postal Service.

    Consider Making a Renters or Home Owners Insurance Claim

    1. If the stolen item is worth hundreds of dollars, it may be worthwhile to file a claim with your homeowner’s or renters insurance company.
    2. When determining whether or not it is worthwhile to file a claim, the value of the item is compared to your deductible.
    3. Generally speaking, if the item costs more than your deductible, it may be worthwhile to submit a claim.
    4. Keep in mind, however, that doing so may result in an increase in your insurance rate.

    How To Prevent Stolen Packages

    Having your house or community become a frequent victim of porch pirates can be tremendously discouraging and demoralizing. There are a few proactive measures you may take to ensure the security of your supplies.

    Sign Up for Carrier Alerts

    1. Signing up for SMS or email alerts from carriers is one method of keeping track of your packages.
    2. You can sign up for Informed Delivery with the United States Postal Service.
    3. In order to better manage your parcels, this tool allows you to digitally examine letter-sized mail.
    4. Informed Delivery by the United States Postal Service is a free service.
    5. UPS and FedEx also provide comparable SMS notification systems, which you may sign up for as well.
    1. This way, you’ll be aware of when you may anticipate a delivery to be delivered to you.

    Require Signature Upon Delivery

    Set up your deliveries so that they require a signature upon delivery if the items are of high value. If you will not be home, arrange for delivery to take place at a time when you will be present.

    Get A P.O. Box or Amazon Locker

    1. If you have an Amazon account, you can look for the nearest Amazon locker by entering your zip code.
    2. They are completely free to use if you have an Amazon Prime subscription.
    3. Because Amazon owns Whole Foods Market, you may also be able to find them in some of their stores.
    4. These items can also be found at other grocery shops, such as Safeway, and convenience stores.
    5. With your login information, go to amazon.com/findalocker to find the nearest location to your location.
    1. Another alternative is to have your own post office box.
    2. However, renting one is not free, with the exception of a few limited circumstances.
    3. A PO box, for example, may be provided free of charge if your address is ineligible for home delivery services.
    4. The cost of a post office box might vary depending on the size that you select.
    5. Check here to see which USPS locations are nearest to you.
    6. Additionally, UPS offers PO boxes, however the fee is greater than that of the USPS service.

    Invest In Porch Pirate Protection

    1. The following are the three options available to you when it comes to securing your shipments from porch pirates: The first step is to purchase insurance to protect against porch pirates.
    2. As soon as your item has been declared ″Delivered″ by the carrier, your standard shipping insurance will not cover any lost or missing mail.
    3. It is possible that this service will not be accessible or will not make sense for every single delivery.
    4. It may, however, be worthwhile in the case of high-value objects.
    5. As a second alternative, you may consider investing in more permanent solutions for your house, such as a home security camera system.
    1. Home security systems may be purchased for as low as $40 at Amazon.com.
    2. You may pick from a variety of options that you can set up yourself using a motion sensor and that will operate with your Alexa by visiting this page.
    3. You may even get a home delivery box if you don’t want to deal with the hassle of checking security cameras in your house.
    4. This will allow the parcels to be dropped from the top level to the secured storage area under the ground level.
    5. The bottom storage compartment is secured with a lock that only you will be able to unlock with a key.

    The Bottom Line

    1. When it comes to dealing with a lost or stolen box, knowing that you have a variety of alternatives may be a relief.
    2. While dealing with a lost or stolen package can take more time and energy than you are ready to devote, it can also be a source of comfort to know that you do.
    3. There are several proactive methods that you can take to guarantee that you do not lose out on your hard-earned money, as we have detailed above.

    Here’s what to do if your package gets stolen — and how to prevent it from happening

    • If your stolen parcel was delivered by a major postal carrier such as the United States Postal Service, UPS, or FedEx, you should make a claim with the shipping firm responsible for the delivery.
    • You might contact the shipper or seller to inquire about a possible replacement or refund if you know your box has been stolen.
    • Consider also filing a police complaint for your stolen parcel, which can help your case if you ever decide to submit an insurance claim.
    • Video doorbells, such as those made by Ring and Arlo, provide safety by discouraging or capturing thieves.
    • To read more articles on technology, go to Business Insider’s Tech Reference library.
    1. As more individuals work from home and the public becomes more aware of porch pirates, you might think that package thieves would think twice about taking something from outside someone’s front door.
    2. But that’s not the case.
    3. Packages, on the other hand, are frequently taken from people’s front steps, and criminals are becoming increasingly more cunning in their methods of doing so.
    4. When a box is stolen, it is a frightening and irritating trend, and if it is your first time having a parcel taken, you may be unclear of what to do next and where to turn.
    5. Nonetheless, there are actions you may take after your property has been taken in an attempt to recover it or possibly obtain a replacement for it.

    What to do if your package gets stolen

    If you suspect that your shipment has been stolen, follow these steps to protect yourself.

    Contact the delivery carrier

    The majority of big delivery firms have specialized processes in place to deal with stolen shipments, so contacting them is your best bet for resolving the situation. FedEx, UPS, the United States Postal Service, and Amazon all offer claims websites where you may tell them what occurred and they will try to assist you in getting your shipment back.

    File a police report 

    1. Another option you have if you believe your shipment has been stolen is to make a police report with the authorities in your local area.
    2. Even if there are no witnesses, the police will likely be unable to do anything.
    3. However, if other people in your neighborhood also report robberies, the police will have more information and will be more likely to apprehend the perpetrators.
    4. Additionally, if you wind up needing to submit an insurance claim to be compensated for your stolen stuff, having a police record can help you out tremendously.

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