What To Do If Usps Tracking Says Delivered But No Package?

You can either call USPS customer service at 1-800-877-8339 or stop by your local post office to have them look into your tracking information in more detail. If you want to know more, you can also see our posts on how fast is USPS ground shipping, if you can reroute a USPS package, and if USPS reused tracking numbers.
The USPS may have misplaced a package marked “Delivered” and it could also be due to an error in scanning, a mistake by the postal carrier or the accidental delivery of the package to a neighbour. If neither one of these causes your missing parcel, you can call your local postoffice to get it back.

What do I do if my package has not been delivered?

What do I do next? 1 USPS delivery vehicles use GPS that can automatically update a package as ‘delivered’ prematurely. 2 Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. 3 If the package still does not show up, please call USPS to file a claim.

How do I track a package sent through USPS?

In case your parcel is still nowhere to be found, you can try tracking it using all the available methods—both USPS and Amazon. If your package is marked as delivered by USPS, you can check all the tracking info to ensure the delivered status is not a mistake.

What do I do if my USPS package has been lost?

File Your Claim in Minutes! Are you worried that your USPS package has been lost? It often happens that USPS says delivered, but no package is sitting on your porch. If that happens to you, you don’t have to stress! We can show you how to track your missing package, file a complaint, and request a refund in only a few clicks!

Can I file a claim if USPS says Delivered but package not received?

USPS Tracking Says Delivered but Package Not Received—Can I File a Claim? The protocol and requirements for filing claims differ depending on the company in question. USPS allows you to file claims for missing or damaged packages, but not for late deliveries. You have to wait to see if the shipper can locate your insured package.

Why does my package say delivered when it’s not?

What to do is your order was shipped USPS FIRST CLASS: USPS delivery vans have GPS that sometimes automatically updates a shipment as ‘delivered’ prematurely. Wait another business day because the package was most likely marked as delivered accidentally, and will arrive the following day.

What do I do if USPS says delivered but no package?

If your tracking information shows that your package was delivered but you can’t find it:

  1. Carrier may have placed it in a safer location, please check:
  2. Check your mailbox again as some packages come separately from your regular mail.
  3. Check with others in your house that may have accepted it.

Does USPS lie about delivery?

Employees of the U.S. postal service (USPS) have been falsifying package-delivery data in an attempt to make their statistics more palatable, according to new data obtained by The Washington Post. This inaccurate data-keeping began before the pandemic, but it’s worsened in the last six months.

How do I contact USPS about a missing package?

You can also file a claim for the lost/delayed mail. Or call the U.S. Postal Service Domestic & International Tracking department at (800) 222-1811.

What happens if USPS Misdelivered my package?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.

What happens if USPS delivered my package to the wrong address?

If the mailpiece is addressed incorrectly and has no return address, the mailpiece will either be handled by the local Post Office™ or sent to the Mail Recovery Center. If your mailpiece has not arrived within 7 days from its date of mailing, you can: Submit a search request in the Missing Mail application, OR.

Will USPS refund for stolen package?

You can only get a refund for a stolen USPS package if you are the seller, and you purchased insurance on the parcel. If you are the recipient and your package was stolen, USPS will not reimburse you for the loss. Instead, the onus is on the seller to reimburse you or replace the item that was stolen.

Why won’t USPS deliver to my door?

Unfortunately, USPS does not deliver to your door as mail carriers will deposit your mail and any packages that fit, into your mailbox. However, if items do not fit, they may be brought to or near your front door.

What does it mean when USPS says delivered?

This is just to confirm that your tracking is 100% up-to-date and that it definitely says that the package has been delivered, not that it is in transit or out for delivery but that it has actually been delivered and isn’t physically there just yet.

How long before a package is considered lost USPS?

Timeline for Filing Claims

Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.
Registered Mail Collect on Delivery 15 days
Priority Mail and Other Insured Mail 15 days
Collect on Delivery 15 days
APO/FPO Priority Mail Express Military 21 days

Can I call USPS to see where my package is?

You may call this phone number to obtain additional information on USPS Text Tracking: 1-800-222-1811. To obtain help from your mobile device, use any of the following: HELP, INFO, or AIDE.

Does USPS Tracking say delivered?

Updated. When the tracking for your package is updated as ‘delivered’ by the postal carrier, it triggers an automatic email from us to let you know about this new status. Sometimes, a package will be marked as delivered by the shipping carrier prematurely. Unfortunately once the package is picked up by USPS, we only see what is available in the tracking information.

Why was USPS unable to deliver my package?

– Your first name – Your last name – Your middle initial (if applicable) – Your company name (this is optional of course) – Your street address – Your city – Your state – Your zip code – Your phone number (this is not optional) – Your email (this is not optional either)

How to find USPS lost packages or missing mail?

  • Sender mailing address
  • Recipient mailing address
  • Size and type of container or envelope you used
  • Identifying information such as your USPS Tracking number (s),the mailing date from your mailing receipt,or Click-N-Ship ® label receipt
  • Description of the contents such as what it is and the brand,model,color,or size,if applicable
  • Can You track an USPS package without a tracking number?

    You can track your USPS packages without a tracking number. Create a free account with USPS and start tracking your packages. https://www.usps.com/ ~ https:/

    The USPS Tracking Says Delivered but No Package—Amazon

    Although the USPS tracking indicates that your delivery has been delivered, you have not received any packages from Amazon. What should you do? This article will walk you through the process of determining where your package is. If your delivery is missing, delivered late, or damaged, join up for DoNotPay to make a complaint and receive a reimbursement for your trouble.

    What To Do if Your Package Is Not Delivered

    Be sure that your shipment was not delivered before you start making furious phone calls and submitting formal complaints about it being late or not being delivered at all! If more than 48 hours have elapsed since the scheduled delivery date, the following steps should be followed:

    1. Check your shipping address in Your Orders—possible it’s that you entered a different address or made a little error, resulting in your delivery being sent to the incorrect address.
    2. Try looking for a notice of attempted delivery in your mailbox and around your home or apartment—perhaps you weren’t at home when the item was delivered and haven’t been able to locate the notification
    3. Look for the item thoroughly—possible it’s that your mailbox is too tiny to accommodate the package, or that the delivery person placed it in a safe location near your home (for example, the porch, garage, or back door)
    4. Check to see whether your box was received by someone else—ask your roommates, family members, and neighbors if a package was given to them on your behalf

    If your package has not been located after several attempts, you can try tracking it using all of the available channels, including the USPS and Amazon.

    USPS Says Delivered but No Package (Amazon)

    If your shipment has been tagged as delivered by the United States Postal Service, you can review all of the tracking information to confirm that the parcel has not been mislabeled as delivered. The following are all of the ways you may trace a USPS package:

    • Detailed Information about the Tracking Method People with hearing and speech disabilities should dial 1-800-275-8777 or 1-800-877-8339, respectively. People with hearing and speech impairments who only speak Spanish should dial 1-800-845-6136, while people with hearing and speech impairments who only speak English should dial 1-866-377-8642.
    Text message Send a text with your tracking number to 28777 (2USPS) to receive updates
    1. Visit the United States Postal Service website.
    2. Track a package by selecting it from the Quick Tools drop-down menu.
    3. To trace a shipment, enter your tracking number.
    4. Get on the right track
    You can also click on Text and Email Updates to receive tracking info for two weeks
    USPS mobile app Download the USPS mobile app to your Android or iPhone and locate your Amazon package

    Amazon Package Says Delivered but Not Here (USPS)

    In addition to checking the USPS tracking information, you may also verify the delivery status of your package through Amazon, either online or by phoning customer service:

    Tracking Option Details
    1. Access your Amazon account by logging in.
    2. Returns & Orders may be found by selecting it from the drop-down menu.
    3. Your item may be found under Your Orders.
    4. Select Track Package from the drop-down menu.
    Customer Service Call 1 (888) 280-4331 and tell the customer support rep that the tracking info states your parcel is delivered, but you haven’t received it

    DoNotPay Comes to the Rescue—File a Claim for Your Missing Package

    By using DoNotPay’s Late Delivery Refund program, you will be able to save both time and money! Once you’ve determined if your box was lost or delivered late, you may proceed with filing your complaint. Our app will process your claim in a matter of seconds, eliminating the need to interact with customer support or stand in a long queue. All you have to do is follow these steps:

    1. Access your DoNotPay account by logging in.
    2. Fill out the Late Delivery Refund form and choose USPS as your mailing carrier.
    3. Fill in the blanks with a few facts about your package

    Our AI-driven program produces your complaint as well as a reimbursement claim, which is then sent to the USPS on your behalf. It is possible that your package will arrive damaged at some time. Please contact us immediately. For any damaged shipments that need to be returned, please visit our Item Return Request product page, and we will guide you through the entire process.

    Is Amazon, USPS, or Any Other Courier Service Giving You a Headache? We Know What To Do

    • DoNotPay provides assistance with a wide range of delivery-related difficulties. Consider the information in the table below to discover the solution you require: Learn how to deal with your package problem by browsing our instructional section for helpful hints and techniques. You can find the following articles on the internet: UPS package misplaced or delivered late
    • FedEx package misplaced or delivered late
    • DHL shipment on hold

    How Else Can DoNotPay Help With Delivery Problems?

    If your shipment is insured, you may utilize DoNotPay’s Insurance Claims tool to submit your insurance claim as soon as it is received by the company. How to go about it is as follows:

    1. You can log onto your DoNotPay account.
    2. Look for the sort of insurance you want
    3. Fill out the form with a few data (such as your contact information and insurance number)
    4. Explain why you wish to make a claim

    If you have any questions, you may look up how insurance works with the USPS and FedEx.

    Find Hidden Money With DoNotPay Effortlessly

    • Our app is capable of much more than simply requesting delivery reimbursements on your behalf. We can assist you in identifying all of your hidden expenditures so that you may use your money for more important things. Using DoNotPay, you may do the following: Cancel any unused subscriptions that you may have been paying for every month without realizing it
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    • Parking tickets can be challenged in any city, county, or state.
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    What To Do if USPS Says Delivered but No Package in Sight

    Are you concerned that your parcel from the United States Postal Service has gone missing?It happens frequently that the USPS reports a delivery has been delivered, but there is no parcel waiting on your porch.If something like this happens to you, don’t be concerned!

    It takes only a few clicks for us to teach you how to track down your misplaced shipment, lodge a complaint, and receive a refund.Sign up for DoNotPay to register a complaint and obtain a refund within minutes of making your purchase!

    USPS Hasn’t Delivered My Package—How Can I Track It?

    It is possible to trace your USPS lost box and learn why your delivery was delayed if you are unsure where it is. There are various different strategies you may use to track for your misplaced shipment. The specifics can be found in the table provided below:

    Tracking Method Explanation
    USPS website If you want to track your package online, you have to follow these instructions:
    1. Visit the United States Postal Service website.
    2. Enter your tracking number in the appropriate field
    In case you don’t have your tracking number, you should reach out to the shipper and ask them for it
    Text message You can send your tracking number to 28777 (2USPS) and track your package that way
    USPS mobile app Download the official USPS app for Android or iOS and use it to see where your missing package ended up
    Phone To track your package over the phone, you have to:
    1. Call 1-800-222-1811
    2. Explain your request to a rep
    Keep in mind that the reps don’t have any additional info apart from what they can find on the official USPS website

    USPS Tracking Says Delivered but Package Not Received—Can I File a Claim?

    The process and standards for making claims vary from company to firm, and it is important to understand the differences.You can submit a claim with the United States Postal Service for shipments that have gone missing or been damaged, but not for parcels that have been delivered late.To find out if your insured cargo can be found, you must wait for the shipper to locate it.

    Only if they are unable to identify the package would you be allowed to make a claim for a misplaced package, and you would have to do so within 60 days of the box’s shipping date to be eligible.

    Can I Request a Refund if My USPS Package Never Arrived?

    • If your materials are shipped through Priority Mail or Priority Mail Express, the United States Postal Service will provide a reimbursement. Items sent using Priority Mail are considered delayed if they do not arrive at their destination within five days after the mailing date. If your things are shipped by Priority Mail Express and do not arrive within two days, you can register a complaint with the Postal Inspection Service. The following papers should be collected if you intend to obtain a refund on your own. Your photo ID, the tracking number, and the purchase receipt are all required.

    If you do not present all of the above-listed papers as evidence of purchase, USPS may reject your refund request. If you do not submit all of the above-listed documents, USPS may reject your refund request. In order to obtain a refund, you must do it in one of the following ways:

    1. Online
    2. In person

    Requesting a Refund Online

    You must have access to or establish a USPS account in order to seek your refund online. Once you’ve logged into your account, fill out the form with all of the necessary information and describe your request in detail.

    Requesting a Refund in Person

    Accessing or creating a USPS account is required in order to obtain your refund online. Offer all of the essential information and provide a thorough explanation for your request once you have signed into your account.

    File a Claim and Request Your Refund With DoNotPay in a Snap!

    As soon as you begin utilizing DoNotPay, you will no longer have to deal with the never-ending lines and time-consuming phone conversations with customer service.Within minutes, you may make claims and obtain refunds for late, lost, or damaged goods thanks to a service we designed.The best aspect is that we take care of the majority of the job!

    Simply give us with the appropriate information, and we will utilize it to make a claim on your behalf as soon as possible!Here’s what you need to do to get started:

    1. Become a member of DoNotPay.
    2. You can choose for the Late Delivery Refund option
    3. You must choose the courier who will be responsible for your delivery and answer a few straightforward questions.
    • In your absence, DoNotPay will submit your claim to the claims department of the courier company after you have completed the procedures outlined above. DoNotPay may also assist you with filing insurance claims. If you decide to make a claim with the United States Postal Service, use our app to skip the bother and complete the process in a few clicks! If you have any more questions or concerns about missing items or late delivery, DoNotPay can assist you by answering the following questions on your behalf: Is it possible to trace a product without having a tracking number?
    • In the event that my UPS item does not arrive on the scheduled delivery date, what should I do?
    • What should I do if my FedEx shipment goes missing?
    • What happens if the USPS reports a package has been delivered to a mailbox, but there is no package?
    • What is causing Amazon’s shipping to be so slow?
    • Is it possible to submit a claim for Amazon, USPS, or FedEx delivery failure?
    • How late does the United States Postal Service deliver packages?
    • Is it possible to get a refund from Amazon because they sent me an empty package?

    DoNotPay Has Your Back Every Step of Your Customer Journey

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    USPS Says Delivered But No Package

    Checking the mail today to see if there are any new items or letters that you weren’t expecting may be a bit of a thrill, even if most of us would prefer to receive less junk mail pieces and significantly fewer bills in the mail.Moreover, while the capacity to monitor packages and envelopes today is considerably more advanced (and far more precise) than it has ever been, the reality is that the tracking information we receive from the United States Postal Service is not always ″dialed in.″ A large number of people have reported that they did not receive a package from the United States Postal Service after being told that it had been delivered, that they are dealing with a USPS package never arrived situation, and that the post office has lost packages that they either sent to someone else or that they were expecting each and every day.To be fair, though, these kind of unpleasant scenarios are unavoidable when the United States Postal Service is responsible for processing and delivering about 182 million pieces of first-class mail alone — on a daily basis.

    There are several choices open to you if you are dealing with a lost parcel from the United States Postal Service or if you have gotten tracking information that indicates the item has been delivered but it has not yet arrived at your porch or mailbox.Below, we go a little deeper into those alternatives, guiding you through the process of troubleshooting the problem on your own and with the assistance of USPS to ensure that your items arrive at their final destination as quickly and efficiently as possible.Let’s get this party started!

    What Do I Do If USPS Says Delivered But No Package?

    As a starting point, if you are dealing with a USPS parcel that has been marked as ″delivered in mailbox″ but has not been physically delivered, you may want to take a few steps before contacting the post office directly.First and foremost, you’ll want to examine all of the possible locations outside where the post office may have placed your parcel.Most of the time, packages can be delivered by someone on your mail route who is not your ″regular″ mail delivery person, and they may not be aware that your packages should be left next to your garage, on your front steps, just below your mailbox, or in any other manner in which your regular mail delivery person would leave them.

    Many consumers discover that even if USPS tracking indicates that a package has been delivered, the package has not been located in their mailbox.This is due to the fact that the parcel itself was left at another doorstep, in the bushes, or positioned in an unexpected location.No matter what, it’s always a good idea to double-check.From there, you’ll want to see how the product you’re expecting is doing in terms of its current location and status.This can be accomplished by going directly to the USPS website and entering your tracking information, searching for your tracking code on Google, or investigating your Informed Delivery dashboard (provided by the USPS, which is highly recommended) if you have signed up for that free service, which is highly recommended.Please ensure that your tracking information is up to current and that it clearly indicates that the parcel has been delivered, not that it is in transit or ready for delivery, but that it has been delivered and is not physically present at the time of this writing.

    • But if you haven’t received a box from the United States Postal Service and can confirm that it isn’t on your property – even though the tracking information shows it was delivered – you may be eligible for a refund.
    • You’ll want to get in touch with the post office as soon as possible.

    Who Do I Call If My Mail Is Not Being Delivered?

    The next piece of the jigsaw in this situation is to get in touch with your local post office.The USPS provides a customer service hotline that you can call in the event of missing mail or missing packages (you can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday, 8 AM to 6 PM EST at 1-800-275-8777), but the quickest way to get help is to call the post office in your town or the post office that is the most physically close to where you are located.This is the type of information that can be found with a fast Google search, or you can look it up in a phonebook if you still have one of those lying around the house somewhere.

    After obtaining the phone number for your local post office, you should contact the number as quickly as possible to talk with the head postmaster or the manager who is on duty at the time of your calling.Explain to that individual that you are dealing with a USPS missing parcel that has been marked as delivered on the tracking information, and that you would want to be kept informed of what is going on next with the box.When they contact you, they will always ask you to confirm that the USPS item did not arrive, and then they will ask you for your tracking information so that they can run the box through their system, too.Upon determining whether or not a USPS parcel never came, or whether or not the post office failed to deliver packages and deliveries you had anticipated, they will call the person who was deployed to your mail route to determine what happened.Most of the time, the authorities at the post office will ask for a phone number where they can reach you so that they may call you back and inform you of what they have discovered, and most of the time, they will be able to reach you within a few minutes.Depending on the scenario, some may even be able to contact the postal carrier immediately while placing you on wait, so reducing the number of phone tag situations that can occur while dealing with USPS missing package difficulties.

    Can USPS Find A Lost Package?

    When it comes to locating missing mail, the United States Postal Service will do all in its power to assist the persons who were responsible for delivering it in the first place.If, after calling the postal carrier directly, they state that they either do not have the item inside of the vehicle or that they have already delivered the box to you and that it is now gone, an inquiry will be launched to determine what happened.You’ll be required to wait seven days from the expected delivery date before filing an official Missing Mail Case with the USPS, but once that time period has passed, you can contact the postal service directly through the Find Missing Mail section of their website or by visiting MissingMail.USPS.com and entering the tracking information for your package.

    In order to locate the mail that has gone missing, postal inspectors must conduct an in-person search of every stage of the package or parcel’s journey, beginning with its dispatch and continuing until it is intended to be delivered to you, a process that can take several days.It is common for shipments or parcels to be misplaced or lost because they were scanned but not placed on delivery vehicles, they ″fall through gaps in the system″ and are not delivered on time, or they are simply missed or do not arrive on time.Some cases of postal theft occur on a yearly basis as well, but it’s crucial to remember that postal theft is always a federal violation, and you have a variety of options for redress in those types of circumstances as well.

    USPS Missing Mail Search

    • According to the information provided above, if seven days have gone from the day that your mail was meant to be delivered and it has not yet arrived, you may visit the MissingMail.USPS.com website to file a complaint. Additionally, you should only use the missing mail USPS website after you have first inquired with your local post office to see if they can assist you, as they may be able to accelerate things before the seven-day timeframe has expired. In order to gain access to the US Postal Service’s Missing Mail Search area of their website, you’ll need to enter the following information: The tracking number for the shipment or delivery that has gone missing, as well as any extra barcodes that may have included insurance information if applicable
    • The date on which the package was delivered
    • The type of postal service that was used (first-class mail, priority mail, etc.)
    • the date that the service was used.
    • Additionally, information about where the lost letter should be sent if it is discovered

    You will also be requested to provide the most accurate description of the mail that has gone missing, in order to provide inspectors and investigators with as much information as possible in order to possibly locate the items that you are looking for.You’ll also have to accept two separate disclaimers and terms of conditions before your Missing Mail USPS form can be filed – but that will only take a couple of seconds, and you’ll be on your way to solving your problem.

    Why Am I Not Getting My Mail From The Post Office?

    The best description of the mail that has gone missing will be requested as well, so that inspectors and investigators have as much information as possible to hopefully locate the items you are looking for.You’ll also have to accept two separate disclaimers and terms of conditions before your Missing Mail USPS form can be completed – but that will only take a couple of seconds, and you’ll be on your way to resolving the situation.

    What Happens If USPS Loses Your Package?

    If the United States Postal Service does, in fact, misplace your parcel, they will almost certainly do all in their power to set things right with you; nevertheless, they may or may not be held accountable for the item’s loss as a result of the misplacement.It is important to note that most of this is dependent on whether or not you or the sender purchased postal insurance.When mailing something of value, it is always a good idea to acquire postal insurance, especially when it is so inexpensive when compared to the cost of losing something and having to replace it out of pocket.

    The majority of the time, however, the United States Postal Service will continue to seek for your lost parcels indefinitely.When your package goes missing, the fact that it was ever recovered and scanned again is recorded in the USPS database, which means that if it is ever recovered and scanned again, the USPS will be notified, you will be notified, and you will be able to track that package all the way back to your doorstep.

    USPS File A Claim For Lost Package

    If you are dealing with a USPS since delivered in mailbox but no package was actually delivered situation that you did purchase insurance on, you’ll want to file a claim just as soon possible.First you want to go to the USPS.com/help/claims.htm address which will bring you to the official File a Claim section of the USPS website.From there, you’ll want to move through the claim filing process – a simple, straightforward, and easy to understand process explained in depth on this website.The first thing you’ll be asked to do is to check the filing periods that apply to the package that you are making a claim on. After that you will be asked to gather up your documentation so that the USPS can improve your claim quickly.After your documents have been gathered you’ll go through the actual claim filing process, a 100% automated and online process if you go through the website – so you can also visit a local post office and move through it in person if you so wish.The USPS will then independently and provide you with a decision on your situation within 5 to 10 days. Your decision will be sent to you directly via mail but will also be updated on the USPS website, something you can check independently through the Claim History section of your USPS.com account.If your claim is denied you have the opportunity to appeal, and if that first appeal is denied you can appeal a second time within 30 days of denial – though that is your final appeal available.Remember that the last thing the USPS wants to do is lose any mail, any package, or any parcel. They will do absolutely everything they can to help you find anything that’s lost in the shuffle, and have a great reputation for locating packages and making sure they get to you as soon they can.″ data-src=″″ data-swift-iframe-lazyload=″true″ data-style=″″>

    Eliminate Deliverability Issues with the Help of US Global Mail

    If you’d want to remove many of the deliverability concerns that consumers have while sending conventional mail through the United States Postal Service, US Global Mail can assist you.Our Virtual Mailbox services, which were pioneered by our firm, considerably reduce the amount of time you spend managing your mail.In accordance with your wishes, we can accept and sign for items on your behalf, and then store them in our secure mail locations until you are ready to have them shipped directly to you.

    Each piece of mail that US Global Mail receives on your behalf is uploaded digitally to your customer dashboard, where you may access it at any time.This gives you complete control over your mail, ensures that you are always informed of what is arriving, and allows you to plan deliveries that are convenient for your schedule.Please get in touch with us at US Global Mail if you require any information.

    USPS Says Delivered But No Package (What To Do)

    You are here: Home / Cold Hard Facts / USPS Says Package Has Been Delivered, But No Package Has Been Delivered (What To Do) Despite the fact that most shipments are delivered by other carriers such as FedEx and UPS, the United States Postal Service (USPS) does transport parcels on occasion.When you’re anticipating a delivery from the United States Postal Service but don’t receive the box despite the tracking information indicating that it was delivered, you may be unclear of what to do next.Here’s what to do.

    What should you do if you haven’t received a box from the United States Postal Service, despite the tracking suggesting that it has been delivered?

    USPS Says Delivered But No Package (What To Do)

    First and first, you should be aware of the most likely causes of this situation in the first place.The United States Postal Service (USPS) will occasionally claim that an item has been delivered, but it may take up to 24 hours for the box to actually arrive.There are a variety of reasons why they could do so.

    The most typical reason is because they need to push a specific number of deliveries every day, and in order to save time, they may designate the delivery as complete before it has actually arrived.In addition to human mistake, clerical and technical errors might occur.A mail carrier may make a clerical error, or a computer system may fail, resulting in a parcel being marked as delivered early.The good news is that there are a few measures you may take to find out what is happening with your package.The initial step is to get in touch with the United States Postal Service.They will appreciate it if you send them an email instead of calling because their phones are generally busy.

    • They’ll be able to reply to you more quickly as a result.
    • They’ll almost certainly advise you to wait 24 hours, so you may as well wait 24 hours before calling them in the first place, anyhow.
    • If, after 24 hours, your parcel has still not arrived despite the fact that it has been marked as ″Delivered,″ you should contact the United States Postal Service to discuss your options.

    Does Your Neighbor Have It?

    It is recommended that you check with your neighbor to determine whether your package was accidentally picked up by the USPS before contacting the USPS.Occasionally, the United States Postal Service will deliver your box to your neighbor instead of you.They do this with the mail, so it’s likely that it may happen with shipments from time to time as well.

    Take a few minutes to visit each of your neighbors and question as to whether or not they have received a parcel addressed to your home.Even if your neighbor hasn’t opened the item or glanced at the delivery address, it’s likely that they will not be aware that the package was not intended for them.An employee of the United States Postal Service may also hand over your item to a neighbor for safekeeping on occasion.However, this is normally only done if you specifically instruct them to do so.Most of the time, the USPS will only do this in apartment buildings or condominiums.If you reside in a house, it is quite unusual for them to deliver your product to a neighbor.

    Did The USPS Driver Put It Somewhere Hidden?

    Due to an increase in the number of porch pirates, postal employees and delivery drivers are doing everything they can to conceal goods.Packages are no longer being delivered at your front door by everyone.They prefer to store the package in a more secure location, such as the back door, the garage, or a hidden location in the house.

    Not only that, but they don’t always inform you where they placed it.If your shipment has been delivered according to the tracking system, but you have not yet received it, take the time to explore around your home.Verify that no furniture or other decorations are in the vicinity of the front door, since the postal worker may have hidden it behind or below one.If you think you may have left your garage door open, look around the interior.If you have a rear entrance, you’ll want to look around the area around that door as well.It’s also feasible that they’ll build it on the side of the building.

    • Last but not least, check your mailbox.
    • As long as the package is small enough to fit inside your mailbox, there’s a strong likelihood that the postal worker will place it inside.
    • Even enormous parcels are occasionally squashed within the confines of the mailbox.

    Did They Give The Package To FedEx?

    FedEx and the United States Postal Service (USPS) collaborate on a number of occasions.FedEx will occasionally deliver packages to the United States Postal Service, while the United States Postal Service may occasionally deliver items to FedEx.It is conceivable that the USPS will claim to have delivered the box while in reality they just handed it over to FedEx.

    It is possible that FedEx will take an extra day or two to actually deliver the package.Miscommunication between the two carriers might also result in the delivery of the package being reported as delivered when it has not been.In this instance, it’s a good idea to call the United States Postal Service first.They will be able to inform you whether or not they employed FedEx to finish the delivery.If they did, you will be able to obtain the information you want from them in order to communicate with FedEx.Next, contact FedEx with the information you’ve gathered.

    • Provide them with the necessary details and inquire about the status of the shipment.
    • It’s probable that they’ll inform you that it’s in transit.
    • And if they did deliver it, they should be able to tell you where it was delivered and who it was delivered to.

    While relying on FedEx to handle parcels may be more convenient and cost-effective for the USPS in some cases, it may also result in clerical mistakes in other cases as well.That might be aggravating for people who are still waiting for a box despite the fact that the product has been marked as delivered.

    How To Prevent The Situation

    Fortunately, there are a few things you can do to avoid this from occurring in the future. While it is hard to prevent clerical or technological mistakes from occurring, you can put in place a few measures that will lessen the likelihood of it occurring to you in the future. Follow these procedures to avoid receiving a warning that your delivery was misdelivered or misrouted.

    1. Ask For Signature

    One of the most effective strategies to avoid this problem is to request a signature upon receipt of the package.You must provide a signature from you or another adult at your residence in order for the postal worker to deliver your item if you choose to participate in this program.They will not be able to deliver the box until someone accepts responsibility for it.

    As a result, they will be unable to label the delivery as delivered.This does, however, necessitate the presence of a family member or friend to accept the item.You will not receive the package if this is not done.The United States Postal Service (USPS) will only attempt to deliver a package a few times before holding it for you at your local post office.Leaving it there for an extended period of time will result in it being sent back to the sender as a failed shipment.Requesting a signature, on the other hand, is a proven method of preventing shipments from being overlooked and inaccurate messaging from being sent.

    2. Invest In A Locked Box

    For those who reside in their own house rather than an apartment or a condominium, a lockbox may be something to think about purchasing.There is a code or key included in this box, which you may present to the postal worker.They also have skeleton keys, which they may use to gain entry to most lockboxes.

    A lockbox is important since it keeps your shipment safe while you are not around.You and the postal worker are the only ones who can open it.The postal worker can deposit your parcel inside the box and then close and lock the box when he or she has finished.As a result, robbers will be discouraged from attempting to steal the shipment.As opposed to placing your package at the front door or in other places of the house, this is a safer option.It also helps you avoid receiving a shipment delivered notice when you haven’t really received an item at all.

    • This is due to the fact that it is more difficult to overlook the package.
    • It should always be kept safely within your lockbox to prevent theft.
    • It’s simple to locate, and it reduces the likelihood that someone will steal it from you.

    There’s always the possibility that the box was delivered by USPS, but that it was stolen before you could get home to pick it up.A lockbox may be used to solve a variety of difficulties.

    3. Sign Up For Informed Delivery

    The United States Postal Service (USPS) provides a service known as Informed Delivery.It entails the postal service photographing mail that is being delivered to your address.This document also contains photographs of any packages that you are expecting to receive.

    They then give you the images as well as a note via your email address to you.The message informs you that your local postal worker will be delivering the items linked to this message to your home address.On rare occasions, especially if the delivery day falls on a Saturday or the day before a holiday, the shipment will not arrive until the following day.The advantage of having Informed Delivery is that you will know if an item is genuinely on its way or not.A USPS employee may have handled your parcel at some point, which is good information to have on hand at all times.

    4. Change Your Delivery Preferences

    Changing your delivery choices with the USPS is the only way to ensure that your box is delivered.You may do this at any USPS office.Among other things, this involves informing the postal worker when the parcel may be delivered.

    It must, however, take place during normal business hours at the USPS office, which means that you should not anticipate them to deliver your parcels after 5 p.m.Some businesses close even sooner than that.It assures that the employees always make the delivery by assigning them a set time period during which you may take their items from them.They are well aware that they only have a limited time frame within which they may make deliveries.Because they don’t want your box to take up valuable inventory space, and because it costs them money to re-deliver a missed item, they’ll go above and beyond to ensure that your product is delivered on time.

    5. Set Up Cameras

    Last but not least, installing surveillance cameras in the vicinity of your home’s entrance will help to ensure that you receive your shipment.The driveway or the area in front of the front door must be visible from the camera.This will allow you to utilize the camera as evidence that the delivery worker never showed up at your house to deliver the product, which would be very helpful.

    It will also tell you whether or not someone has stolen the package from your possession.With this information, you may contact the United States Postal Service and find out what is going on there.Keep in mind that you may have some deliveries waiting for you in your mailbox.It’s also worth it to install a camera that’s aimed towards the mailbox.

    Can Someone Else Sign For Your Package?

    You may select that you want the USPS courier to have someone sign for your item when it is delivered to your home address.If you do this beforehand, you can be confident it will be delivered to you and that there will be no mistake when it is stamped as delivered.However, the majority of the time, you may not be at home when they attempt to deliver your package.

    Fortunately, you may delegate the responsibility of signing for the item to someone else.The most important rule to remember when selecting someone else as a signer is that they must be at least eighteen (18) years old.You can designate another family member, a visiting acquaintance, or even a neighbor to accept the item on your behalf.It is possible to nominate the signer for an apartment or condo if you reside in a building with a front desk.For example, the receptionist at the company is an excellent example of someone who can sign for your shipment.After that, they’ll keep the parcel at the office until you come to pick it up yourself.

    • Making someone sign for the shipment is an excellent technique to ensure that it gets delivered to the correct location on time.

    What Pickup Options Do You Have With USPS?

    When it comes to picking up your box from the USPS, there are a few alternatives available. Here are a few of the most often encountered.

    1. Visit The USPS Office

    Going to your local post office and picking up your box is one of the most simple choices available.Packages that are too heavy or too big will not be delivered by the United States Postal Service.Instead, they want you to pick it up yourself.

    Most of the time, you’ll receive an email notification stating that your shipment is available for pickup at the office.It will provide some special information about the particular product.When you’re ready to pick up the parcel, sign your name on the notification and proceed to the post office.You can either hand over the notification to the clerk or inform them that you will be receiving a shipment.They’ll ask you for some information so that they can make sure you get the proper bundle for your needs.Then there’s nothing left to do but enjoy yourself.

    • There are no further procedures to take or documents to sign.

    2. Schedule A Package Intercept

    Another alternative is to use their Package Intercept tool, which is also available.This feature is especially beneficial for people who need to temporarily halt or reschedule the delivery of an item or a package delivery.You may also be able to direct it to a different location on occasion.

    If you know you won’t be able to make it home in time to sign for the box, this feature might be handy.You can instruct the office to keep your shipment until you arrive, and then you can pick it up from them.You may even plan another delivery for later in the week if you want.In some instances, it may also be feasible to request that the delivery be delivered to your place of employment.When it comes, you may sign for it and then take it with you to your house.

    3. Schedule A Redelivery

    In the case that the postal worker fails to deliver your package, you may always request a redelivery at your convenience.Deliveries are made via a redelivery service, in which the delivery person follows a fresh set of instructions for your delivery.They’ll make another effort to deliver the delivery at the time and day that you specify in your request.

    This is a great alternative for people who know they won’t be able to make it to the post office in time to pick up their parcel before it shuts on a certain day.Using the redelivery service guarantees that you receive your box, even if you are not at home, at the end of the day.

    4. Rent A PO Box

    It is possible to rent a PO Box if you do not want your package to be left on your front porch for several hours, although this is not recommended.This is a different address from the one you use for your house or apartment.Whenever you request that a shipment be sent to your PO Box, the package will be delivered to your PO Box by the mail carrier.

    When compared to putting a package outside at the front door, a PO Box is more secure.Only you and the United States Postal Service have access to it.It’s also a convenient method to get anything delivered to your home without having to provide your home address on the package.It provides you with a certain amount of privacy.When they deliver your box, you will be able to go to your PO Box and pick it up yourself.

    Does The USPS Deliver Packages On Saturdays?

    Yes, parcels are delivered on Saturdays by the United States Postal Service.If the delivery is a Priority Mail Express package, it will even be delivered on Sundays if the package is so designated.Priority Mail Express packaging employs a more expensive stamp to ensure that the package is delivered as quickly as possible.

    However, you should proceed with caution if you intend to make advantage of this service.Despite the fact that it claims it was delivered on Saturday, you are more likely to not receive a normal shipment on Saturday.


    Accidents sometimes happen, even though the United States Postal Service is a reliable postal provider.It is possible to make a clerical error.Most of the time, your shipment will either have an inaccurate label or will have an update applied to it too soon.

    When this occurs, you should wait for 24 hours before proceeding.If your shipment does not arrive by the end of the following business day, contact the postal service.They’ll be able to assist you in determining what went wrong.

    USPS Says Delivered in Mailbox, but No Package Came [Solved]

    Have you received notification that your USPS package has been delivered, but you were unable to locate it in your mailbox?Don’t be discouraged; instances like these occur with the majority of shippers on a regular basis, including UPS, FedEx, and Amazon.If the USPS states your item was ″delivered in the mailbox,″ but no package was left at the designated location, this guide will assist you in determining whether your package is someplace nearby, late, or lost.

    We will also assist you through the process of reporting the problem and submitting a refund claim without a hitch through the use of the DoNotPay service.

    How To Track Down My Package With USPS

    The first step you must do in order to locate your shipment is to check on the current status of your package. This is how you may go about it:

    1. First and foremost, you must determine the current status of your item in order to locate it. To accomplish this, follow these steps:

    The tracking number may be found on your sales or shipment receipt, as well as in the confirmation email you get from the shop or shipper. Once you have entered the tracking code and pressed the Search button, you will be able to check the current status of the package as well as any shipment changes.

    The Status of My Parcel Says Delivered, but No Package in Sight—What Should I Do?

    • You can find out why your package hasn’t arrived at your doorstep based on the precise status of your package.. If it claims that your shipment has been delivered, but you are unable to locate it, you might take the following steps: Consider taking a second check at your mailbox, as some shipments may have arrived separately from the regular mail you get.
    • Examine the area around the house—Occasionally, the courier will find it more convenient to leave a package outside the mailbox or in a more secure spot. Porches, garages, backdoors, and outside doors are all examples of safe spaces.
    • Find out if someone has accepted the package on your behalf from your family.
    • Wait for 24 hours—Sometimes the status of a package might change even before it is delivered
    • thus, it is best to wait for 24 hours.

    If your package is still missing after 24 hours, you must file a claim with the delivery company so that they may investigate the situation. They will supply you with a confirmation number and contact you within three days to offer an update on the situation and to inform you whether your package has been misplaced or is running behind schedule.

    When Does USPS Offer Refunds?

    The United States Postal Service will only issue a reimbursement if your item dispatched using Priority Mail Express service is delivered late. If the delivery exceeds the expected delivery date, you should make a refund claim with the shipping company.

    Methods of Requesting a Refund From USPS

    You have two options for getting your money back: (1) demand it in writing, (2) demand it in person, or (3) demand it in person and (2) demand it in writing.

    1. Online
    2. In person

    See the instructions in the following table for further information:

    Method Instructions
    1. Take a look at the following table for detailed instructions:
    In person
    1. Locate the Locations option on the homepage of the United States Postal Service’s official website.
    2. By entering your ZIP code, you may find the nearest USPS location.
    3. Visit the post office of your choice
    4. Fill out and submit Form 3533 in order to receive a refund of your money.

    What if Your USPS Parcel Is Lost or Damaged?

    Although the United States Postal Service does not issue a reimbursement for lost or damaged items, it does provide insurance coverage up to a maximum of $100. This implies that if your shipment comes damaged, is missing any of its contents, or does not arrive at all, you can submit an insurance claim with the carrier. There are two options for completing the task:

    1. Using your USPS account, you may do it online.
    2. Through the mail—by requesting a specific form from the United States Postal Service, filling it out, and mailing it to the address shown on the page

    Report Late, Lost, and Damaged Parcels in a Snap With DoNotPay

    You can turn to DoNotPay for assistance if communicating with customer service seems like too much of a headache for you.With our app, you can report a problem with your package in a matter of seconds—no there’s need to call or contact the delivery service!All you have to do is supply a few basic data, and we will contact the courier service on your behalf and file a refund claim on your behalf, allowing you to receive your money as soon as possible.

    To make advantage of our service, please follow the instructions listed below:

    1. Use your browser to connect into your DoNotPay account and see your account information
    2. Please see Late Delivery Refund for further information.
    3. Choose the courier company that will be responsible for your package and provide us with any extra shipping information you may have, such as your tracking number or an expected arrival date.
    • Our system will automatically route your claim to the appropriate department, allowing you to receive a refund with the least amount of difficulty! Our learning center can instruct you on what to do in the event that your USPS package is lost or stolen: Wasn’t taken up by the company
    • It went in the wrong direction
    • After a few days, the package is still in route

    Using our Late Delivery Refund option, you may even get your money refunded in the event that your UPS or FedEx items are misplaced.

    Deal With Companies on Your Terms Using DoNotPay

    • The ability to claim reimbursements for late, delayed, and damaged goods deliveries is just one of the many services available through our app. We can teach you how to do it in the following ways: Products can be returned to any firm.
    • Contact their customer support representatives with ease.
    • Any product can be returned for a warranty claim.
    • Refunds and chargebacks can be requested in a couple of minutes
    • You may get cash back on any gift card.
    • Make an insurance claim for insured mail with any shipping provider of your choice.

    Obtaining reimbursements for late, missing, and damaged item deliveries is just one of the many options available to you through our mobile application.This is how we can demonstrate it to you: Alternatively, items can be returned to any business.Simple and convenient ways to contact their customer support team
    For every product, you may file a warranty claim.

    It takes only a few minutes to request refunds and chargebacks.Any gift card can be redeemed for money;
    Report insured mail to any shipping firm and file an insurance claim.

    What Other Services Can DoNotPay Extend?

    DoNotPay is not only beneficial when dealing with businesses and their complicated regulations, but we can also assist you in avoiding time-consuming government procedures.Filing Freedom of Information Act requests, passing government examinations, lowering property taxes, and even writing legal papers and having them notarized will be a breeze if you use our app.To top it all off, we’ll assist you in reclaiming lost assets, delaying debts, locating an inmate, reporting stalking and harassment, and filing a small claims lawsuit against anybody in any state in the United States.

    USPS Tracking Shows DELIVERED But NO PACKAGE Was Received

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