How To Reroute A Package?

Rerouting a package involves changing the original shipping address on the package to a different address. The process of rerouting a package is not difficult but you are only permitted to change the shipping address of any package one time. Call FedEx at 800-463-3339 to request the company reroute a package.
If eligible, you can submit your request online after logging in with your account. After submitting your request, you’ll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). We will then attempt to intercept and redirect the shipment.

How to redirect a shipment?

Redirect a shipment After logging in to the, the recipient of the package can change the address and delivery date, indicate an alternative delivery address, or cancel the pick-up. Such changes can be made multiple times until 23:59 of the day before delivery of the package. Delivery of the shipment

How do I re-route a shipment to an alternate address?

If you are receiving a package and need to have a shipment that’s currently in transit rerouted to an alternate address, the shipper’s authorization is required. Contact the shipper to request that the shipment be delivered to an alternate address.

What happens when I redirect a package?

The package is delivered in accordance with what has been reported through the ‘Redirect Package’. If no changes have been made, the package will be delivered to the address provided by the sender as standard. Where can I redirect my parcel to?

Can you reroute a delivery?

Delivery intercept offers a few different options to have the delivery updated. Request the package be returned to you. Redirect the package to another address. Reschedule the delivery for another day.

Can you change shipping address once shipped?

A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. FedEx can reroute a shipment if it is authorized by the sender. Only one reroute per package is allowed. The new destination address and contact telephone number for the recipient.

What happens if you put the wrong address on a package?

USPS will make every effort to locate your item, redirect it, and deliver it to the correct address. You will have to pay the Package Intercept fee plus the estimated package shipping cost if your package is rerouted. To do USPS Package Intercept, you will need to log in to your USPS account and submit your request.

Will UPS forward packages to new address?

Yes. If you have received a UPS InfoNotice® after a delivery attempt was made, you can request that UPS deliver your shipment to another address.

How do I change the wrong shipping address?

Contact the destination local post office before the shipment arrives. They can help you intercept the item and return it to the sender. This works well if you are shipping within the United States. But be ready to tender proof of identification and previous address.

Can you change address parcel?

Receiving parcels is now easier and safer

You can now change when and where your parcel is delivered after it has been sent. Being able to change delivery options means that you don’t have to worry if you are no longer going to be in.

How do I change my shipping address?

To let the post office know you are going to change your address and want your mail forwarded to your new location, you have two options:

  1. Go to to change your address online.
  2. Go to your local post office and request the Mover’s Guide packet.

Who is responsible if package is delivered to wrong address?

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.

Can I change delivery address before first attempt ups?

You can request delivery changes for packages you sent, prior to first delivery attempt, by using UPS Delivery InterceptSM. Get packages returned to you, redirected to another address, rescheduled to another day, or held for pickup by the recipient.

What is needed to pick up a package from USPS?

You must present valid photo ID if you choose to pick up your mail item at the Post Office™ facility indicated on the notice. You also need to bring in the PS Form 3849 left by the Carrier. Find out what forms of identification are acceptable at the Post office.

How much does USPS package intercept cost?

How does USPS Package Intercept work? There is a Package Intercept fee of $15.95 that applies to all intercepted shipments. Commercial customers who purchase postage online can also submit their Package Intercept request online.

Is there a way to intercept a UPS package?

How To Request a UPS Delivery Intercept. You can request an intercept from the tracking detail page when tracking your package or you can follow the steps below to request one from your shipping history. Please note: you must request an intercept prior to the first delivery attempt.

Can I pickup a package from USPS before delivery?

Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it’s not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it’s actually super simple and straightforward to make happen, too.

How to Reroute a FedEx Package

Images courtesy of Jupiterimages/Comstock/Getty Images Only the sender of a package has the authority to request that a shipment be rerouted.Rerouting a shipment entails altering the shipping address on the package from its original location to a different one.However, you are only authorized to modify the mailing address of a product once, and the procedure for rerouting packages is straightforward.To request a shipment reroute, call FedEx at 800-463-3339 and leave a voicemail.You can request that the item be diverted to a different street address within the same city, from its current holding site at one FedEx location to another, or from its current holding location at one FedEx facility to a delivery.In your phone conversation with a FedEx agent, be sure to include the new location where you want the shipment redirected, as well as the phone number of the delivery receiver.

FedEx may impose additional costs in some cases, but only under certain conditions.The option to have a shipment held for collection instead of delivery is available at no additional cost.The authorized person who picks up the shipment on hold is required to provide picture identification.References Biography of the Author Tiffany Raiford has a number of years of experience writing for clients on a freelance basis.Her work is mostly comprised of essays on topics such as parenthood, pregnancy, and traveling.Raiford received his bachelor’s degree from Saint Petersburg College in Florida.

How To Redirect A Package Using USPS Intercept (Step-By-Step With Pictures)

It’s possible to forget that you have a crucial item on its way when you’ve already checked out of your hotel.It’s possible that you supplied an incorrect address since you’ve relocated across the city.Whatever the cause, there is a method for diverting your USPS deliveries using USPS Intercept, which is available for purchase online.Here is a step-by-step tutorial to help you through the process.

What To Know About USPS Intercept

While being able to divert a shipment through USPS Intercept is a fantastic alternative, it is not without its drawbacks.The use of this service, on the other hand, entails several important considerations.The first and most significant is that there is no assurance that it will function.Therefore, while you have the option to request that your item be rerouted, there is a potential that your request may not be processed in time.If, on the other hand, your request was not successfully intercepted, you will not be billed for it.As of September 2021, the cost of a successful package intercept for a domestic shipment is $15.25 per package intercepted.

There are however certain limits to utilizing this service that should be noted.The most typical reason for this is because you are unable to redirect your package to a PO Box address.You may see the complete list of qualifying requirements for the United States Postal Service here.

How To Redirect A Package Using USPS Intercept (Step-By-Step)

The first thing you’ll need is an account with the United States Postal Service. If you mail or receive items from the United States Postal Service on a regular basis, having a USPS account is quite convenient. Through your USPS account, you may acquire shipping materials, register an insurance claim, arrange a pick-up, and do a number of other mail-related tasks and transactions.

To begin, enter your USPS tracking number here to see if your item qualifies for the program. For the same reason, you may go into your USPS account, locate the ″Receive″ page, hover your cursor over it, and select ″Redirecting a Package.″

This will take you to a page where you may learn more about how a package interceptor operates.This covers whether or not your shipment is eligible for USPS Intercept and whether or not it is not eligible.The dimensions of domestic items that have a USPS tracking or additional services barcode will not exceed 108 inches will be eligible for free shipping.After that, you will click on ″Intercept a Shipment,″ which will take you to the USPS Package Intercept, where you will enter your tracking information to determine whether or not your package is eligible, as we discussed before.2.If your package qualifies, you will see a ″Create Request″ button, which will take you to the next stage in the process.

3.In order to create your USPS Intercept request, you must first confirm the address where the parcel will be delivered.This might be your current home address, an old home address, or a temporary home address, for example.Make certain that you have the correct address before proceeding.You will be presented with two alternatives once you have confirmed the original package’s destination: Return to Sender or Hold for Pickup at Post Office.5.

  1. If you opt to have the shipment held for pickup, you will be asked to provide the zip code of the location where you would want to pick up the package.
  2. When you click on this, you will be sent to the post office where the parcel will be available for pick up.
  3. You can also choose to include any more services for an additional fee.
  4. After that, you will have the opportunity to examine your request.

Additional Tips

It is highly recommended that you utilize USPS Intercept if you reside in an area with a high likelihood of package theft and you have a costly box being delivered while you are away.The post office will be able to keep the item until you are able to pick up the package.You should make certain that you are submitting your request after your shipment has been scanned in.If the package has not been scanned by the post office, you will not be able to request a package intercept.Similarly, if the shipment has already been delivered, you will not be able to seek a reroute.You can make a claim for qualified Priority and Priority Express Mail shipments if your package is lost or damaged.

You may get detailed instructions by clicking on the link below.Continue reading this: How to File a Claim with the United States Postal Service for Lost or Damaged Mail

Package Intercept – Stop Delivery of Letter or Package

In exchange for a charge, the USPS Package Intercept® service allows the sender or receiver to halt or reroute the delivery of a package, letter, or flat that is not yet out for delivery or has already been sent.Package Intercept is applicable to the majority of domestic shipments that have a tracking or supplementary services barcode.A Package Intercept may only be requested on the internet.Businesses can use Commercial USPS Package Intercept through the Business Customer Gateway.You have the option of having the item held for you at the destination Post Office or having it returned to the sender.

  1. Double-check to see if your package qualifies for Package Interception.
  2. Your request can be submitted online after checking in with your account, if you are eligible to do so.
  3. Following the submission of your request, you will be supplied with an estimated total (which includes the intercept cost as well as projected Priority Mail® postage, if any). After that, we will seek to intercept and divert the cargo.
  4. When a package is intercepted, a $15.95 Package Intercept fee, as well as any applicable postage, will be charged to your credit card. If the real shipping costs more than the projected cost, any additional postal costs will be paid in accordance with the actual costs.
  5. Depending on the circumstances, your package will either be returned to sender or kept at the local post office for pickup.
  • Disrupt the delivery of a package All intercepted packages are transferred to the United States Post Office as Priority Mail. Unless the item was initially delivered using Priority Mail Express®, Priority Mail®, or First-Class Mail®, you are responsible for the corresponding Priority Mail postage. Customers will not be charged if the package was not intercepted. Each time a package is successfully intercepted, the non-refundable Package Intercept cost is added to the subsequent requests for package interception. Information about the cost of package intercept
  • Additional services for the intercepted parcel can be purchased by both retail and business clients, including Adult Signature Required, Adult Signature Restricted Delivery, Signature ConfirmationTM, and insurance, among other things. Insurance and other services
  • Package Intercept by the United States Postal Service is not a guaranteed service, and certain restrictions apply. With a USPS Tracking® or additional services barcode, you can track your domestic USPS mail. Check the barcode number on your product
  • Packages with a total length and girth length of no more than 108 inches are permitted. Measurement of the package’s circumference
  • Marketing Mail® items and publications from the United States Postal Service
  • A commercial mail receiving agency will receive items addressed to them. A PO BoxTM will receive items that have been rerouted from commercial mail receiving agencies.
  • Objects that cannot be mailed, such as things marked with surface-only transportation markings such as Label 127, Surface Mail Only, or items marked with additional hazardous materials marks such as Consumer Commodity ORM-D

Safety Data Sheets for Hazardous Materials

Can I change the delivery address of my package? – FedEx

Changing the delivery address from the one that was initially listed on the air waybill or shipping label is referred to as rerouting the shipment.FedEx can reroute a cargo if the sender gives permission for them to do so.A maximum of one reroute per shipment is permitted.A reroute entails the following modifications: From one street address in one city to another street address in another city From orders to hold at a FedEx location to a request for a delivery, everything is covered.From delivery instructions to a request for a Hold at a FedEx location, everything is possible.From one FedEx location in one city to another FedEx location in another city You must contact Customer Service and submit the following information if you wish to reroute a shipment: Obtaining a FedEx tracking number It is necessary to update the recipient’s destination address and contact telephone number.

It is possible that additional limitations and costs will apply.There is no additional fee for items to be held for pickup instead of delivery; however, the person who is authorized to pick up the box will be required to provide picture identification.It is not possible to get a refund if your package is returned to its original destination.We retain the right to decide the mode of transportation (including air, land, or other carriers) that will best meet your needs in order to get your item to its new location as quickly and efficiently.FedEx will make every effort to accommodate the additional delivery request; nevertheless, delays may occur as a consequence of verification and handling processes.

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What Happens if My Shipping Address is Wrong?

Having to discover that you – or a customer – has unintentionally delivered an item to the incorrect location, such as an outdated address, is one of the most aggravating aspects of the shipping process.Fortunately, in some cases, you may be able to fix this seemingly inexplicable error — provided that the error is discovered before the shipment is delivered.Depending on the carrier you are using and when you realize your error, you may be able to recover your money.Identifying Major Carriers and When They Are Able to Correct the Address DHL International shipments are the only ones accepted.In the case of international shipment with DHL, changing the delivery address is only feasible if both the wrong and the right addresses are located within the same delivery region of the delivery service provider used by DHL.If the package is still in route, DHL will request a Letter of Authorization as well as an explanation of the cause for the modification.

This will frequently cause a delay of up to 48 hours in the delivery of the product, but the box will eventually be delivered to the proper place.When DHL receives a delivery, they will nearly always call the recipient to ensure that the package is delivered to the proper address.If the recipient is unable to be reached, the shipper may be called in some cases as well.DHL is the preferred method of shipping to the United States.As soon as the product arrives in the United States, which you can confirm by checking the tracking number, you may use the On Demand Delivery Site function to modify the delivery address online and save time.However, this request MUST be submitted between the time the shipment arrives in the United States and the time the product arrives at the service station, necessitating meticulous tracking of the package’s tracking code throughout the process.

  1. DHL is used for exports out of the United States.
  2. Once the Letter of Authorization has been completed, a trace on the shipment may be opened in order to have the delivery address changed to the new location.
  3. Because of the rapidity with which DHL goods are delivered, it is critical that you complete and send your Letter of Authorization as soon as possible in order to have the address updated.
  4. Please see the instructions below.
  5. DHL provides great customer service, and they will work with you to ensure that your product is delivered to the proper place if you find you have shipped it to the wrong address.

Call 317-554-5191 to reach DHL’s customer care department.Packages sent through FedEx FedEx Customer Service must be contacted if you are the shipper in order to make the necessary changes.You may reach them by phone at (800) 463-3339.A service fee of $12.50 will be charged to your credit card.If you are the intended receiver and you would like to offer additional information about the delivery location (such as a suite or apartment number), you can contact FedEx Customer Service at the phone number shown above for assistance and assistance.

FedEx will hold shipments at their local facility in particular circumstances, such as when a package or parcel is despatched to a Post Office Box (PO Box).To recover the parcel, you will be required to produce identification as well as verification of your address, as well as your signature.When you look at the tracking information, you will be able to tell if your shipment is being held.Shipments made using UPS If UPS determines that your address is ″undeliverable,″ you can fix the error on the UPS website.Please keep in mind that you can only edit specific components of your address while working with UPS.You can make changes to the city and zip code, as well as to the number of rooms, suites, and floors, but you cannot make changes to the street name or number.

They will be returned to their senders.1) Log into the UPS website and enter your tracking number.Following the entry of your Tracking Number on the Tracking Details screen, go to step 2.3)Click on the option that says ″Correct My Address.″ After that, you may make any necessary corrections and updates to your address.If you have any questions, you can call UPS Customer Service at 1-800-742-5877.Additionally, you may be able to divert a shipment via UPS’s MyChoice services on occasion.

  1. Some restricted functions are available for free, but for a modest fee, you can have a box sent to an Access Point, where you can pick up the product (along with confirmation of identity) whenever it is most convenient for you.
  2. Shipments made through the United States Postal Service If you are sending within the United States, the United States Postal Service (USPS) offers Package Intercept.
  3. The United States Postal Service will make every effort to locate your package, redirect it, and deliver it to the correct address if it has not been delivered or released for delivery and is eligible (it must have a tracking number or extra services, and it cannot be Standard Mail or Periodicals, for example).
  4. if your shipment is diverted, you will be required to pay the Package Intercept charge in addition to the estimated package transportation cost.
  5. For USPS Package Intercept to be effective, you must first log onto your USPS account and then submit your request.
  6. When you phone your local post office before a shipment arrives, they may be able to detain the items if the address on the package is inaccurate.

This is useful if you have relocated but are still in the area.Make sure you have identification and documentation of your prior address on hand.If You Are the Intended Receiver of a Package and Not the Shipper If you are the intended recipient of a box and not the shipper – and your product has not been delivered – contact the person or organization delivering the package as soon as possible to seek a change of address.

  • They might or might not be able to assist you.
  • The sooner you contact them, the greater the opportunity you and they have of fixing the error together.
  • If you are the intended recipient of a package and you discover that the product has already been delivered to a wrong address, there isn’t much you can do to fix the situation.

You may also get in touch with the person or business that is shipping the package to ask for assistance and to see if there is anything they can do for you.Using the tracking number, you may make an attempt to find the shipment.In the event that it is possible, you might pick it up at the erroneous location.Because of the inaccurate name, it is possible that the person who currently occupies the location where your shipment was delivered may send the package back to the sender, which you can then have rerouted once the tracking indicates that the box has been returned.If your customer provides you with the incorrect address, you will be notified.

  • Depending on when your client informs you that they have supplied you with an inaccurate address, you may or may not be able to remedy the error.
  • After a buyer placed an order but before the order is sent, there is a brief window of opportunity.
  • In the event that you discover this after the shipment has been dispatched, you have two alternatives.

1) Make a note of the shipping address and ensure that it is delivered to the proper location.Alternatively, you may cancel the transaction and ask the buyer to resubmit an order with the right mailing address.In this instance, you should send a message to the buyer.Hopefully, you will be able to assist the client in making the necessary changes before the shipment is delivered.

  1. Unless you discover a mistake after the shipment has been dispatched, you are not liable for replacing the package.
  2. Several actions you may do to make your customer’s experience more pleasant are listed below: To assist the intended receiver in finding the package, express empathy for the intended recipient, and provide a reduced coupon code for your consumer to use when reordering the cargo are all options.
  3. The fact that you shipped a box to the wrong address is not ideal, but it is not necessarily an unrecoverable miscalculation.
  4. You may have various choices available to you, especially if you discover the error early on.
  5. Of learn more about the other keys to sending your items properly, please see our guide to parcels, which may be downloaded here.

Topics include: international shipping, domestic shipping, and freight forwarding.

What Happens if You Put the Wrong Shipping Address on an Online Order

The discovery that the delivery address you provided on your online transaction was wrong may be quite aggravating.It’s possible for anyone to make a very typical error during the shipping procedure, particularly if they move and neglect to update their mailing address information.However, depending on when the issue was detected, it may be possible to rectify the situation.What occurs next is also determined by the sort of shipping firm you own and run.

What To Do Before Order Is Shipped

You’ve made the mistake of mistakenly placing an order for an item online with the incorrect shipping address.What are your alternatives?The first step is to identify the problem as soon as possible by developing the habit of double-checking your purchase data as soon as you get your money.If your online order has not yet been picked up from the warehouse, there is no need to fear.Because of the address redirection agreement with Amazon, you may, for example, modify your delivery address and replace the incorrect address with the correct address if you made a mistake.However, once your shipment is on the road, it becomes more difficult to track down.

Even if Amazon is the shipper, or if a third party such as UPS or FedEx is handling the delivery, changing the delivery address might be difficult.As a result, you run the risk of having your Amazon delivery mailed to the incorrect address.

What to do After Your Package Has Been Shipped

  1. Pay a tad bit more attention. Think about having your shipment rerouted at your own expense to the correct recipient’s address. You may be forced to pay the Package Intercept cost, particularly if you are utilizing a courier service such as the United States Postal Service.
  2. Get in touch with your local post office. Before the cargo arrives, make contact with the local post office at the destination. They can assist you in intercepting the item and returning it to its rightful owner. If you are delivering within the United States, this is an excellent option. However, be prepared to provide identity as well as documentation of past residence.
  3. Follow the Progress of Your Package If all other possibilities fail to materialize, you might take it upon yourself to track down your delivery using the tracking number you were sent. If it is possible, you might have your delivery sent to the incorrect address. To track down your shipment, log into your Amazon Account using the following credentials:
  1. Navigate to Your Orders
  2. Choose the specific sequence that you wish to keep track of
  3. Select Track Package from the drop-down menu.

Make contact with Amazon. If you discover that your shipment has been dispatched to the incorrect address, you must contact Amazon immediately to file a complaint. They are well-versed in how to resolve your predicament. Amazon or a third-party agent will transmit your shipment to the address you specify in the address redirection agreement, unless you specify otherwise.

It is possible that the initial delivery date will be impacted, as well as additional re-shipping expenses. It’s possible that you’ll have to wait a few of days as well. Hopefully, the individual who resides in the area where your online order was delivered will be able to return the parcel to the post office or connect with you over the internet.

How to Change Your Wrong Address 

  • Consider the following scenario: you move to a new location and neglect to change your delivery address in your Amazon personal account. In that instance, it is possible that the courier would deliver your goods to your previous residence. For instructions on how to fix an erroneous address, log into your Amazon account
  • navigate to Your Orders
  • and click on the Order Details link for the information you need to alter.
  • Then, next to the information you wish to change, select CHANGE (payment method, shipping address, gift options, etc.). You will be guided through the process of changing your delivery address by the on-screen instructions. Please keep in mind that you must go to Cancel Goods or Orders in order to cancel orders or items. To include more goods in your box, click Add to Upcoming Amazon Fresh Delivery from the drop-down menu.

For those who are uncomfortable with disclosing their home address online, you can use a virtual address that corresponds to your registered business location instead.A typical application for this is by small company owners and entrepreneurs, as well as anybody who wishes to keep the location of their dwelling or post office box a secret.You may use your virtual address to receive emails, and you can even use it to identify yourself on legal documents and other official documents.You should be aware that Amazon may reject a virtual address that cannot be confirmed by bank account statements or utility bills during the address registration process.

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How To Avoid the Wrong Address Situation 

Here are a few pointers to keep in mind to ensure that your delivery is delivered to the correct location: Make certain that you monitor your package on a regular basis.

  • Check the address properly before placing an order 

Do not ship anything until you have double-checked the address (including street and house numbers), apartment number, or ZIP code.

  • Keep the delivery date in mind 

Leave a forwarding address with your old house or post office so that you may be notified if a shipment is delivered to your new location.

In order to avoid the item being lost or damaged while in transit, you need get insurance for it.

Check to see whether any of your neighbors picked up the box at your place. It’s possible that the courier made a mistake and delivered your package to your neighbor instead of you. Before taking any further action, you should consult with those in your immediate vicinity.

It’s possible that the courier left your box in your garage entrance, backdoor, or even on your porch when you weren’t at home. Check the delivery area.


Finding out that the mailing address associated with your online item is wrong is not unheard of these days.Things will not go wrong if the problem is discovered early.However, the majority of consumers do not realize they have made a mistake until after an order has been placed.In this circumstance, you may require more time, patience, and financial resources in order to get your cargo sent to the proper location.If the product has already been sent to the incorrect address, simply follow the practical advice provided above to guarantee that your order is delivered to you.

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Change Your Address and Other U.S. Post Office Services

Find answers to the most frequently asked questions about the Post Office.

Change Your Address

Are you relocating or interested in renting a post office box? Learn how to update your mailing address so that you may continue to receive mail, or how to rent a box at your local post office.

How to Change Your Address with the Postal Service

  • You have two options for notifying the post office that you are moving and that you want your mail forwarded to your new address: you may call the post office or send an email. To update your mailing address online, go to This is the quickest and most straightforward method, and you will receive an email instantly confirming the change
  • If you want to alter your address online, there is a $1.10 fee. You’ll need a credit or debit card, as well as a valid email address, to complete this transaction. An identity verification fee of $1.10 will be charged to your card in order to avoid fraud and ensure that you are in fact the one making the change
  • It is important to note that you do not have to pay a separate firm to change your address. Scammers may charge as much as $40 or more for services that may be performed for as little as $1.10 by visiting the moving area of the legitimate website.
  • To obtain the Mover’s Guide package, visit your local post office and place a request. PS Form 3575 is contained within the bundle. Fill out this change of address form and hand it in to a postal worker behind the counter for processing. Alternatively, you can place it in the letter mail slot inside the post office
  • you should get a confirmation letter at your new address within five business days
  • or

How to Temporarily Change Your Mailing Address or Hold Your Mail at a Post Office

  • You can temporarily alter your mailing address by contacting your local post office. Learn about the time constraints that apply to a temporary change of residence.
  • Depending on the circumstances, your local post office may be able to hold your mail for a brief amount of time, such as while you are on vacation. This service, on the other hand, is not offered at all post offices. Fill out this online form to determine if your post office would hold mail and to schedule the free service. You must be a USPS member or have a USPS account in order to utilize this service.
  • Find out more about the Hold Mail Service.

How to Change or Cancel Your Request

Using your confirmation number, you will be able to cancel or make any adjustments to your request for a change of address. Discover the number on the letter or email you received after submitting your first request. Requests can be seen, updated, or cancelled online.

How to Change Your Address with Other Government Agencies

  • Other federal and state entities that you should inform if your address has changed include: Internal Revenue Service (IRS) – If you are anticipating a tax refund or other mail, contact the IRS to update your mailing address. In addition, you may update your mailing address with the Internal Revenue Service by providing your new address in the proper places on your tax return when you file it.
  • Online address changes are available through the Social Security Administration (SSA) through your my Social Security account. If you receive Social Security retirement, survivorship, or disability payments, you are subject to this requirement. Alternatively, if you’re a Medicare beneficiary, you may update your address using your my Social Security account. If you do not get Social Security or Medicare benefits, or if you wish to alter your address, you should contact the Social Security Administration (SSA) by phone or in person.
  • Veterans Affairs (VA) – If you are a veteran receiving benefit payments or if you need to update your records, you should contact the VA directly.
  • United States Citizenship and Immigration Services (USCIS) — If you are a non-citizen of the United States who is obliged to register your address, contact USCIS within 10 days of your transfer.
  • State Motor Vehicle Agencies – You may need to contact your state’s motor vehicle agency in order to update your driver’s license or motor vehicle registration
  • State Election Offices – You may need to contact your state’s election office in order to update your voter registration record
  • Federal Election Commission – You may need to contact the Federal Election Commission in order to update your voter registration record. Look at the instructions on how to update your voter registration information.

How to Rent or Renew a Post Office Box

Learn how to book or renew a post office box online, as well as how to make a payment.

How to File a Complaint About a Post Office

Find out how to register a complaint with the United States Postal Service (USPS).

Forward or Hold Your Mail

Whether you’re relocating temporarily or leaving town, we can help. Alternatively, the United States Postal Service (USPS) can forward your mail to a new address or keep it at your local post office for a short period of time if you request it.

Forward Your Mail

  • If your relocation is just temporary, the United States Postal Service (USPS) can forward your mail from your old address to your new one for up to one year. Fill out an official United States Postal Service change of address form to get started. This includes questions concerning the sort of transfer, the start and end dates for mail forwarding, and other pertinent information.
  • You may also find out about additional mail forwarding choices, such as the premium forwarding service.

Hold Your Mail

If you’ll be away for three to thirty days, the United States Postal Service (USPS) can hold your mail at the local post office until you return.Most of the time, you may request this service up to 30 days in advance, and you can even request it the day before you want the hold to begin.Creating or logging into your USPS account is the first step.Whether hold mail service is offered for your address, you can check to see if it is available and then select the days for which you want to request hold mail.Please keep in mind that the USPS has implemented an additional one-time-only security safeguard for online hold mail requests.You’ll be required to authenticate your identity online by entering a passcode from your mobile phone.

Another option is to request a passcode for identity verification to be mailed to you at your address.The hold on your mail can still be placed if you are unable to finish the identity verification process online.You can do this by visiting your local post office.

Sign up for the United States Postal Service’s mail forwarding service if you want your mail kept for more than 30 days.

Learn how to update your address with the United States Postal Service (USPS) if you are making a permanent relocation.

File a Complaint with the U.S. Postal Service

  • What do you think of the United States Postal Service (USPS)? Do you have a complaint, compliment, or recommendation for them? Perhaps you’re seeking for more information about the United States Postal Service’s services. There are numerous methods to inform them of your intentions: Use the Email Us form on the United States Postal Service’s website. Choose the sort of inquiry that corresponds the most closely to the complaint or question that you are trying to resolve. You may also register a claim or request a refund for shipping expenses through the website.
  • Talk to the station manager (postmaster) at a local post office
  • contact the postal consumer and industry affairs office that handles questions for your district at 1-800-ASK-USPS (1-800-275-8777) or 1-800-877-8339
  • or write to the postal consumer and industry affairs office that handles questions for your district. Find your local district consumer office
  • send an email or write to the U.S. Postal Service’s Consumer Advocate office at the following address:

Postal Service of the United States 20475 L’Enfant Plaza, SWWashington, DC 20260-0004Office of the Consumer Advocate475 L’Enfant Plaza, SWWashington, DC 20260-0004

Theft, Fraud, or Waste by the USPS or a USPS Employee

  • Complaints can be sent to the USPS Office of the Inspector General (OIG) in a number of ways, including: submitting an online complaint
  • calling 1-888-USPS-OIG (1-888-877-7644)
  • or writing to the USPS Office of the Inspector General (OIG).
  • Obtaining further information on how to contact the OIG

Mail Fraud or Theft by a Person or Company

  • The United States Postal Inspection Service (USPS) is a federal law enforcement organization that is responsible for protecting the postal system. To file a complaint, contact them at: Mail fraud – Submit a complaint about mail fraud on the internet.
  • How to report mail theft online – Learn how to register a mail theft complaint online.

Comment or Complain About a Policy Change

When a substantial policy change, such as postage rates, is implemented, the Postal Regulatory Commission should be contacted with your comments or complaints (PRC). You can do so by filling out their online contact form on their website.

Find ZIP Codes and Post Offices

With the help of the United States Postal Service’s web resources, you may look for ZIP Codes and post office locations, as well as track a parcel (USPS).

ZIP Code

Use the ZIP Code lookup tool to find a ZIP Code by entering an address, a city, a company name, or a portion of an address. In addition, you may search for all city/town names inside a ZIP Code.

Post Office

Use the Post Office Locator to look locate post offices, approved postal providers, self-service kiosks, collection boxes, and other services in your neighborhood or throughout the country. Top of page last updated on September 28, 2021

Who Is Responsible For a Lost Package: Buyer or Seller? – ProfiTrust

  • The problem of misplaced mail may be quite frustrating. Chronically misplaced deliveries may be detrimental to your company’s image, as dissatisfied consumers are more likely to complain about their experiences online, resulting in a tarnished reputation for your company. And it is something we do not want to happen. Loss of mail may be a significant concern for both merchants and consumers in the realm of e-commerce. Any company that is worth their salt will adhere to their shipping procedures to the letter. A reputable company would double-check shipping addresses and ensure that their items are packaged properly before shipping them out to clients and consumers, as is the case with Amazon. Despite this, it appears that lost mail is a common problem, whether it is as a result of a little error in the address or as a result of the neglect of the postal carrier. Almost every online business will have this problem at some point, which finally leads to the question of whether it is my job as a business owner or the responsibility of the client to retrieve lost mail. The Problem of Misplaced Packages The problem of misplaced mail may be quite frustrating. Losing deliveries on a regular basis may be detrimental to your company’s reputation, as dissatisfied consumers are more likely to complain about their experiences online, resulting in a tarnished brand image. And it is something we do not want to happen. Any online business should make it a top priority to actively avoid missing deliveries in order to maintain a high level of client satisfaction with their products or services. This entails ticking off items on a to-do list that pertains to efficient shipping: Triple-check that the address printed on the package matches the address included in the order
  • triple-check that the name printed on the package matches the name included in the order
  • double-check that all of the necessary labels are included on the package
  • double-check that those labels are securely fastened and adequately taped to the package
  • triple-check that the name printed on the package matches the name included in the order
  • triple-check that the address printed on the package matches the address included in the order
  • triple-check that the name printed on
  • Insurance for your goods and shipments is something to think about. This is especially important if you are selling pricey or luxury things
  • always make sure to fill out the ″return to sender″ portion of your package’s postage label before sending it out. If, for whatever reason, the shipment is lost and then discovered, it may be returned to your firm, and you can work out what the next necessary steps are to take to get the package to the client
  • but, if the package is lost and then recovered, it cannot be returned to the customer.
  • When sending packages, always put a ″return to sender if undeliverable″ declaration on the mailing label.
  • Keep track of every single piece of your shipment information. Everything from tracking data to shipment or delivery notes to receipts falls under this category. These might prove to be quite beneficial in the event that a shipment goes missing. Additionally, this is extremely beneficial if you need to file a missing mail claim and need to put together a case
  • Following all of these procedures can make it much simpler to prevent having packages go missing on a regular basis. Is it the responsibility of the buyer or the seller if a package is misplaced? The quick answer is as follows: The seller, which is to say you, the company owner, is in charge. Obviously, if you shipped an item to the wrong address, didn’t include a return address, or wrapped the item improperly, you are solely responsible for compensating the client with a fresh shipment or a full refund. When it comes to other factors that may be outside your control during the delivery process, you will still be held accountable for the merchandise. In all cases, the seller shall be held liable for the box containing their goods until it is delivered to the customer. If you are an e-commerce seller, you are liable for the shipment until it is delivered to the customer, even if you do not personally own the box at the time of delivery. It is at this point that postal insurance comes in helpful. The purchase of shipping insurance for your goods allows you to effectively transfer responsibility for the package from yourself to the postal service. Or, at the absolute least, you may be able to recover compensation for the carrier’s carelessness. Unfortunately, putting together a strong case for a mail-loss claim may be both time-consuming and complex. Keep in mind that if the client is not there to receive the delivery and the mail carrier leaves a notification, the parcel is considered to have been ″delivered″ in this case. You have no influence over whether or not the consumer is home or whether or not the customer provides an erroneous address. As a result of these conditions, they would be responsible for the package. This is normally the accepted practice in the marketplace. If a customer’s package is misplaced during shipping, what should I do? The most crucial thing you can do is to be really proactive in your approach. In response to your customer’s request, respond as promptly as possible and make it very obvious that you’re on the case to locate their missing shipment. If the shipment is not discovered, assure them that you will get to work on reimbursing them as soon as possible. After that, contact the customer support department for your postal carrier. Make a claim as soon as possible. Examine the data that you have collected from the package while that operation is taking place.″ What does the tracking number page have to say about it? Did you make sure that the package had all of the necessary information? Were there many attempts to deliver the product, but the consumer failed to pick it up? If there is any indication that an error on your part resulted in the shipment being lost, you must repay your customer as soon as possible. That is what excellent customer service is all about. Put your trust in the professionals for your company’s shipping requirements. If the idea of dealing with misplaced packages appears to be overwhelming, there are several choices accessible. There are platforms available that will take care of your shipping demands as well as your other business operations requirements. ProfiTrust, for example, is a leader in the business. ProfiTrust can assist you in saving money on your e-commerce business and ensuring that you are not overpaying when it comes to your running expenditures. Contact us now to learn more. We are one of the few risk-free methods of ensuring that your operating bases are covered. Asset recovery, class action settlements, claims review, collision subrogation, health benefits, merchant services, payroll, software, telecommunication goods and services, and utilities are just a few of the profit enhancement services that we provide in addition to servicing your shipping needs.
See also:  What Time Does The Mailman Come In My Zip Code?

Regardless of whatever category you select, we will provide you with the finest service available..We’re focused on decreasing your costs with existing suppliers or service providers, and we go out of our way to price their competitors’ products and services as competitively as possible.You will have complete control and complete transparency in the marketplace as a result of this.Also, we don’t get paid unless you do–so our financial well-being is directly tied to your success!

Package Intercept – How Do I Change a Delivery?

In the event that you track a package before the initial delivery attempt, UPS My Choice® customers will be presented with the opportunity to adjust the delivery date for eligible packages.Redirecting your shipment to a different address, postponing the delivery date, or picking up your box at a UPS customer center or a UPS Access PointTM site, if one is available, are all options.Not all shipments are eligible for a delivery adjustment, and some are not even eligible.Example: If you order prescription medication, perishable products, or high-value stuff, the sender may determine that only your address will be delivered or that you will be required to sign for the package.It is completely free to have packages rerouted to UPS customer service centers, The UPS Store locations, or UPS Access Point locations.Members of UPS My Choice will be charged a fee if they request a delivery change to a different address.

Please keep in mind that altering the delivery address of your product may cause your scheduled delivery date to be delayed.In addition, certain packages may be subject to additional transportation charges.UPS My Choice is another option if you know you’ll be away from home for a few days and want to request that we postpone all deliveries until you get back.You have the option of picking them up at a local place or having them delivered after you return to town.Request a Hold on your delivery.The intricacy of the change and the date of the request will decide whether or not there will be a delay in the delivery of the product.

  1. Furthermore, if it is discovered that the address provided is inaccurate or undeliverable, you will be able to amend it while monitoring the delivery on
  2. Track a package’s progress Sign up for UPS My Choice to receive a discount.
  3. You can also choose to leave your package with a neighbor or, in some cases, send it to a different address if it is more convenient for you.
  4. All of these arrangements may be made through the use of UPS My Choice delivery alerts or your Delivery Planner account information.
  5. Transportation costs may be charged depending on the ultimate destination.

Preferences can be managed.

Delivery change options for receivers, after a delivery attempt

If you have missed a UPS delivery, you will have received a UPS InfoNoticeTM informing you that your package was unable to be delivered by your driver.Make use of the note to inform the driver of your intentions about your shipment.After you have made the necessary changes to the UPS InfoNotice, return it to the same area where the driver had left it.This does not apply to deliveries where a ″adult signature is required.″ When these packages are delivered, they must be signed for by a responsible adult.You can request a hold on qualifying packages using your UPS InfoNotice number, which you can find online.In addition, UPS My Choice members can request a hold by logging into their Delivery Planner account.

Learn More About the UPS InfoNotice by visiting their website.

Delivery Change Options for Senders

You can request delivery changes for packages you sent, prior to first delivery attempt, by using UPS Delivery InterceptSM.Get packages returned to you, redirected to another address, rescheduled to another day, or held for pickup by the recipient.You can cancel or change an intercept request at any time before we complete the intercept.UPS Delivery Intercept is available within the U.S.and Puerto Rico.UPS Express Critical® and freight shipments are not eligible for this service.

There is a fee for all types of requests except for packages that are redirected to a UPS location and held for the recipient to pick up.You’ll only be charged if your intercept request is completed.You can request delivery changes online through your shipping history and the tracking page, WorldShip®, UPS CampusShip®, or Quantum View®.Both you and the receiver can use the package’s tracking number to check the status of the intercept request.

Package Intercept, USPS Mail Redirection

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What is USPS Package Intercept?

Using the USPS Item Intercept service, users can intercept and divert a package either before it is scheduled for delivery or before it is delivered to its intended recipient.Depending on the circumstances, consumers can opt to have their parcel returned, rerouted to another address, or forwarded to a Post Office to be held for pickup at the site of interception.Clients can utilize this service for their letters, flats, and packages, regardless of whether they are retail or business customers, as long as the mailpiece has tracking information.Currently, this service is only available for domestic delivery and may be used in conjunction with Priority Mail Express, Priority Mail, First-Class Mail, First-Class Package Service, and Parcel Select Ground services.A USPS-approved licensed vendor, allows you to purchase and print mailing and shipping labels for all USPS mail classes using a conventional ink-jet or laser printer, as well as for international mail classes.To make use of the service, you must pay a monthly service fee of $17.99 plus any relevant taxes, if any.

How does USPS Package Intercept work?

All intercepted packages are subject to a $15.95 Package Intercept Fee, which is applied to all shipments.Customers who pay postage online for commercial purposes can also submit their Package Intercept requests using the internet.The mailpiece is relabelled as a Priority Mail mailpiece when a Package Intercept request is submitted, and new postage rates are imposed based on the size, weight, and zone of the intercepted cargo.There are no fees associated with returning a parcel sent through Priority Mail Express, Priority Mail, or First Class Mail to the sender.All other requests are subject to the standard Priority Mail shipping rates.Customers can also purchase extra services for their intercepted shipment, such as Adult Signature Required, Insurance, and Signature Confirmation, to ensure that their product is delivered safely.

Intercepted Registered Mail shipments can only be returned to the sender if they were addressed to him or her.The cargo must be larger than 108 inches in length and girth combined in order to be accepted by the USPS Package Intercept service.Please keep in mind that the USPS Package Intercept service is not available for purchase through the application.

Free* 5 lb. Digital Scale with Sign-up

Every new customer account starts with:

  • Upon registration, you will receive a free* 5 pound digital scale
  • Trial term of four weeks
  • $5 in USPS postage to be used throughout the trial period
  • Discounts on USPS rates that are not available at the Post Office
  • There are no long-term obligations, and you may cancel at any moment.
  • Stay over the 4-week trial period and pay only the shipping and handling price of $17.99 each month + applicable taxes, if any, including the first month.

How to Reroute a Shipment to a New Destination?

When using courier services, it is possible that a package will need to be rerouted at some point.Can you, however, always request that your shipment be delivered to a different address?We took a deeper look at when it is feasible to do so and how to go about doing this.In general, this is a viable option.Changing the destination address within the same country may not result in an extra charge if the change is necessary.Although this differs from one logistics company or parcel broker to another, it is often the case.

There is also the option of rerouting a cargo to another nation, albeit this would almost certainly result in additional expenses.You or the recipient should request a reroute of a shipment if you or the recipient will no longer be present at the destination address to receive the package for whatever reason.The term ″rerouting″ refers to the process of redirecting a shipment when it has not yet reached its final destination.This implies that the request is submitted while the shipment is still in route and has the potential to be diverted to a different destination.If the package has already arrived at its destination, it is no longer possible to seek a rerouting.In the event that the consignee is not there, the courier firm will hold the package in their local depot for a few of days.

  1. Changing the delivery address of your package will necessitate the booking of an additional delivery service.
  2. Furthermore, it is probable that rerouting a cargo will not be possible on every occasion.
  3. Check with the firm whose services you have reserved to see if there is a chance.
  4. Don’t plan any shipment around a certain time frame.
  5. For example, if you’re traveling and utilizing courier services to transport your goods from one location to another, schedule the shipment in such a manner that you’ll be able to remain at the respective locations for a longer period of time before moving on to another location.

Even though the shipping service is ″on-time guaranteed,″ arrival timeframes are always predicted when utilizing ordinary courier services, unless otherwise specified.It is essential that you allow one day between your departure and the day of pick-up or delivery.It is expected that delays may occur, therefore you should plan on leaving a day as a buffer in case an unexpected circumstance should arise.To begin, you will need to contact the firm to see whether there is still a possibility of redirecting the cargo.They will inform you of the possibilities available to you, as well as any additional fees that may apply.

If you are still able to update the delivery address, make sure that you supply a new one that has accurate postcodes and comprehensive information on the recipient.Be aware that when diverting a shipment, various transit times may apply based on the location of the new recipient’s home or office.The courier service provider will contact you to offer an updated anticipated delivery time frame.

If necessary, do you need to reroute a shipment through Eurosender?

For those who have already purchased shipping services on the Eurosender platform but need to modify the delivery address, please do not hesitate to contact us. You will be informed of this possibility by our customer support team, along with the following measures that need to be taken. We will be delighted to assist you in getting your product where it needs to go!

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