What To Do If Your Amazon Package Says Delivered But Isn’T?

Contact the USPS or Your Shipping Company A phone call to the USPS (or to the shipping company that delivered your Amazon package, almost always FedEx or UPS if it’s not the USPS) can help save you a lot of time, a lot of frustration, and a lot of aggravation as well.

Why hasn’t my Amazon package been delivered yet?

If you’re wondering why your Amazon package hasn’t been delivered yet, here are some of the probable reasons: In case you ordered an item from an Amazon reseller, you can expect a late delivery because the delivery isn’t fulfilled by Amazon.

What to do if Amazon delivery is not picking up?

If the delivery boy marks your item as delivered while no one has showed up at your door then immediately contact amazon care. If your delivery is urgent and delivery agent does not pickup your call contact amazon care and inform them that the boy is not answering the phone and ask them to check on him.

How do I return an Amazon package that was sent wrong?

Go to the order on Amazon and ask to return the item – “Return or Replace Items”. When the drop-down menu comes up, you will notice that there is no selection for failed delivery. Instead select the menu that says “Wrong Item Was Sent”. Then you will be required to comment.

How do I find a missing package that shows as delivered?

On the Amazon help page titled Find a Missing Package That Shows as Delivered, Amazon explains that, essentially, you need to wait 36 hours past the ‘shown as delivered’ time before you can escalate it to Amazon. Check your mailbox or wherever else you receive mail.

What if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

How do I contact Amazon when my package is not delivered?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

Will Amazon refund missing package?

Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience. Go here to report a package missing from Amazon.

Will Amazon replace stolen packages?

Different retailers have different policies and processes for handling stolen items, but you’re usually entitled to a refund or a replacement. Amazon covers most stolen packages through its ‘A-to-Z’ Guarantee Protection.

Can a package be marked as delivered but not?

A package that’s marked as “Delivered” but is missing could be the result of a USPS scan error, or that the mail carrier put the package in a hard-to-see location or accidentally delivered it to a neighbor.

Does USPS lie about delivery?

U.S. Postal Service employees and supervisors have routinely falsified data on package deliveries, likely so they are not penalized for tardiness, according to postal workers and internal data obtained by The Washington Post.

Who do I contact if Amazon delivered to wrong address?

If a customer’s package is sent to the wrong address, they can contact Amazon customer service by phoning 1-877-586-3230, where Amazon will either attempt to recover the package, issue a refund or a replacement package if they cannot locate the original item.

How do I complain about Amazon delivery?

Report the incident to Amazon by calling +44 808 164 6718 in the U.K., +353 1800 938 672 in Ireland, or 0800 72 979 in Belgium to receive 24/7 immediate assistance.

Can Amazon deliver at 11pm?

Amazon delivers most packages between 8 a.m. and 8 p.m. on weekdays, and in some cases, up to 10 pm if the driver is behind on deliveries. The majority of the company’s deliveries are made throughout the week and should arrive during the day, with delivery drivers dropping off as many as 300 packages daily.

How much money does Amazon lose on stolen packages?

As Amazon drives more shopping online, Prime members say they receive on average 51 packages a year, and one in three Americans report having at least one package stolen, resulting in $25 million of lost goods and services every day, according to C+R Research.

Does Amazon arrive on Sundays?

Sunday delivery is available to every Amazon customer, regardless of whether or not you have a Prime account. If your package can be delivered on Sunday and that’s when the delivery window lines up you’ll be good to go – that’s probably when your package will arrive.

How do I get a refund on Amazon that never arrived?

Request an A-to-z Guarantee Refund

  1. Go to Your Orders.
  2. Locate the order.
  3. Select Problem with order.
  4. Select your problem from the list.
  5. Select Request refund.
  6. Enter your comments in the text box.
  7. Select Submit.

What should I do if my Amazon package was stolen?

Responding To Amazon Package Theft

  1. Start with the delivery company.
  2. Contact the seller.
  3. File an Amazon stolen package claim.
  4. Credit card coverage.
  5. Plan ahead to be home.
  6. Deliver to the office instead.
  7. Use a package lock box.

What do I do if my Amazon package was stolen?

To file an Amazon Stolen Package Claim:

  1. Sign in to your Amazon account and click ‘Your Orders.’
  2. Find the order in question and select ‘Problem with Order.’
  3. You will then be prompted to select the problem with your order. Enter that your package has not arrived.
  4. Finally, hit ‘Request Refund’ and submit.

Why do people steal packages?

One of the most obvious explanations for why people steal packages off of doorsteps is that the opportunity presents itself. Often, they strike when nobody is home. Few people expect a thief to strike in broad daylight. Therefore, the opportunity to swipe packages off of the front steps is enticing to the thieves.

What should I do if my Amazon package is lost?

– Three days have passed since the maximum delivery date, or the tracking shows a delivery confirmation, whichever is sooner. – The order is different from expected and you’ve requested a return with the seller. – You returned an item via a trackable shipping method and the seller hasn’t issued you a refund.

Did not receive my Amazon package?

On the Amazon help page titled Find a Missing Package That Shows as Delivered, Amazon explains that, essentially, you need to wait 36 hours past the ‘shown as delivered’ time before you can escalate it to Amazon. Check your mailbox or wherever else you receive mail.

How to report a misdelivered Amazon package?

  • The method to report a missing package on Amazon differs depending on whether it was sold by Amazon or a third party.
  • Amazon’s multistep process ensures customers receive the items they’ve paid for or are refunded if they’re not satisfied.
  • Customers have up to 90 days to report a missing package.
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    How To Track a Package You Ordered on Amazon

    Identifying and tracking down the delivery that has not arrived is the first step in resolving your problem.Once your order has been shipped, you will get an email with a unique identity that has been allocated to your parcel.As it travels through the various destinations, the ID will be scanned, providing you with real-time information on the whereabouts of your item.

    You will need to do the following in order to track your package:

    1. Access your Amazon account by logging in.
    2. Select Your Orders from the drop-down menu.
    3. Choose the order you’d want to keep track of
    4. Select Track Package from the drop-down menu.

    Follow these actions if the shipment hasn’t arrived at your front door after 48 hours after the scheduled delivery time has passed.

    1. Check your mailing address to make sure it is correct.
    2. Look for a notice of attempted delivery in your mailbox.
    3. Check to see whether the delivery was accepted by someone else in your place

    If none of the suggestions above seem to be of assistance, you should consider requesting a refund.

    What Are the Reasons My Amazon Package Never Arrived?

    When it comes to Amazon packages, these are some of the most likely explanations for why they haven’t yet been delivered to you:

    Reason Details
    Third-party seller delivery times In case you ordered an item from an Amazon reseller, you can expect a late delivery because the delivery isn’t fulfilled by Amazon. If you don’t receive the package on time, you should contact the seller by clicking on Contact Seller on the Order Detail page
    COVID-19 Due to the outbreak of the pandemic, Amazon had to start prioritizing items like medical supplies, household items, and similar. This led to more orders than ever staying in the Pending status
    Natural events Hurricanes, tornadoes, and power outages are what may prevent Amazon packages from being delivered on time. If you live in an area that’s been hit by a natural catastrophe recently, Amazon says that you should wait for two or three business days extra on top of your estimated delivery date

    If your order status indicates that it has been delivered but you have not yet received your item, there is a possibility that the courier will return the box to Amazon. Here are a few possible explanations for why this may occur:

    Reason Details
    Transportation problems If there are any problems during the sorting process or if the label is damaged, the delivery could fail
    Refused delivery If there was someone at your address who wasn’t expecting the package, they might have refused the delivery
    Insecure location The courier won’t leave the package at your location if it’s facing bad weather
    Incorrect address You won’t get your package if you’ve mistakenly entered the wrong address
    Small P.O. box The courier won’t deliver your package if it doesn’t fit the P.O. box
    Accessibility issues Your package might not get delivered if the courier can’t access your house due to a buzzer or security gate

    How To Contact Amazon About Missing Package

    • If you need to get in touch with Amazon because your delivery hasn’t arrived, you can do so in one of the following ways: For clarification, you can use the chatbot on Amazon’s official website
    • Call 00 1 206-922-0880 or send an email.

    How To Get a Refund From Amazon on Your Own

    If you haven’t received your shipment three days after the anticipated delivery date, or if the tracking information indicates that your product has been delivered when it hasn’t, follow these steps to obtain a refund:

    1. Select Your Orders from the drop-down menu.
    2. Find out what your order is
    3. Select There is a problem with the order
    4. Select the sort of difficulty you are experiencing
    5. Select Request a refund from the drop-down menu.
    6. Fill in the blanks with your problem description
    7. Submit the form by clicking on the button

    Request a Refund From Amazon the Easy Way—With DoNotPay

    If you need to request a refund but don’t want to spend time, DoNotPay is the solution for you. Our artificial intelligence-powered software will assist you in filing a complaint and requesting a refund in a matter of clicks. The way it works is as follows:

    1. Become a member of DoNotPay.
    2. Find out where our Late Delivery Product may be found.
    3. Choose a courier and supply them with the necessary information about the package
    • DoNotPay will then file a claim on your behalf with the courier’s claims department on your behalf. If you want assistance with any other delivery-related concerns, please consult DoNotPay’s library of helpful publications, which includes items such as: How to seek a reimbursement from the United States Postal Service for a late delivery
    • Can I obtain a refund if FedEx misplaced my package?
    • What is the most efficient method of filing an Amazon delivery complaint?
    • How to obtain a reimbursement for a USPS shipment that has been misplaced
    • In the event that Amazon delivers the incorrect item, what should I do?
    • My UPS item didn’t come on the scheduled delivery date, as I had hoped. What do you recommend I do?
    • If FedEx is late with my delivery, how can I claim a reimbursement for this?
    • How can I seek a refund for a UPS shipment that was misplaced?
    • How can I file a complaint with Amazon since my order has been delivered late?

    DoNotPay Can Also Help You Return an Item to Amazon

    DoNotPay may also assist you in returning the incorrect item within minutes of purchasing it! All you have to do is complete the following steps:

    1. Access your DoNotPay account by logging in.
    2. Identify and purchase the Item Return Request product.
    3. Answer a few questions about your purchase and, if possible, add images of the item in your response
    4. Please submit your request.

    After that, we’ll create a customized return request letter and submit it directly to Amazon.

    Deal With Companies on Your Terms Using DoNotPay

    • The ability to claim reimbursements for late, delayed, and damaged goods deliveries is just one of the many services available through our app. We can teach you how to do it in the following ways: Products can be returned to any firm.
    • Contact their customer support representatives with ease.
    • Any product can be returned for a warranty claim.
    • Refunds and chargebacks can be requested in a couple of minutes
    • You may get cash back on any gift card.
    • Make an insurance claim for insured mail with any shipping provider of your choice.

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    What to Do if Your Amazon Order Never Arrives but They Say it Was Delivered

    • We make extensive use of Amazon in this office, and it is, for the most part, flawless. However, on extremely rare occasions, an Amazon order will be reported as having been delivered even though the order was never received by the person who placed the purchase. Here’s what to do if your Amazon order hasn’t arrived despite the fact that it has been marked as delivered by the retailer. As a starting point, you should be aware of the fact that Amazon ships items through the United Parcel Service, the United States Post Office, and, more recently, Amazon’s own delivery service, among other third-party delivery services. In addition, each of these businesses sends Amazon the tracking information for your goods. As a result, when Amazon claims that an order has been delivered, they are relying on information provided by the United States Postal Service, UPS, and their own Amazon delivery personnel. (If, on the other hand, you did get the shipment but it was damaged, please see our post on How to Report Damaged or Poor Packaging to Amazon.) In a situation like this, when your delivery has been tagged as ‘delivered,’ monitoring the shipment isn’t really useful because, as the tracking indicates, the package has been delivered. So, what should you do if your Amazon order does not arrive as expected? Here’s what you should do. NEW UPDATES AS OF NOVEMBER 2019, PLEASE READ! Due to changes to the Amazon ″Find a Missing Package″ website, the information provided below no longer applies. Additionally, you are no longer able to contact Amazon through the page. As of November 2019, the following is what you should do if your order seems to have been delivered but has not yet been received: Call Amazon at 888-280-4331 for further information. While on the phone, you will be asked to allow Amazon to verify your account by texting the number associated with your account (while you are still on the phone), and once you have done so, the automated system will guide you through a series of options, one of which is ″about an order,″ followed by ″are you calling about an item?″ If you answer ‘yes’ to this question, the system will inquire about the item and provide you with the option of stating that it never came. At this point, the system will present you with the option of a refund or replacement. If you prefer not to use the phone, you may instead try utilizing the Amazon Customer Service Chatbot, but we have not tested it recently. The following is outdated information that is no longer relevant, but has been preserved for historical purposes. If your package has gone missing but has been marked as delivered, Amazon states that you must wait 36 hours after the package has been marked as delivered before you may raise the issue to Amazon’s attention. If you haven’t received your product within 36 hours, you should: Verify the mailing address
    • Look for a notification of attempted delivery
    • Search the surrounding area for your parcel
    • Check to see if the delivery was accepted by someone else.
    • Examine your mailbox or any other place where you receive mail
    • Wait for the whole 36 hours to pass
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    Of course, if you are searching for assistance in determining what happened to your delivery, we will presume that you have already completed these procedures, with the exception of potentially waiting the required 36 hours, because they are rather self-explanatory.After completing all of the steps above and ensuring that your box has been recorded as ‘delivered’ for at least thirty-six hours, your next step is to visit the Amazon Contact Us Help website, where you will be able to officially notify Amazon that your order has gone missing.Once you are at that page, you will be given the option of requesting assistance with a recent order that you have placed, and you will be able to choose from any of your most recent purchases.After you have picked the missing order, proceed to part 2, which features a dropdown menu that allows you to identify the specific difficulty you are experiencing with it.

    1. Select ‘Where has my stuff gone?’ from the drop-down menu.
    2. This will bring up a submenu, from which you may choose ‘Tracking shows delivery but package has not been received.’ Following your selection of ‘Tracking shows delivery but package has not been received,’ a third section will appear, in which you will be asked how you would like to be contacted.
    3. We always choose for email since it provides us with a written record, and, let’s face it, we don’t enjoy waiting on hold on the phone.
    4. This will enable a summary of your problem to be shown, allowing you to confirm that it has been resolved.
    5. A note to the Amazon customer support staff can be included in this section as well.

    Pre-written messages are available for you to choose from, including one that says ″Please provide the most recent status on when my Order (sic) will arrive″ (we have no idea why they capitalized the word ″Order″).There is also a note on the page that clearly encourages you to choose this option rather than writing your own message: ″Customers choosing this option typically receive a quicker response.″ The alternative is for you to submit your own message, which will still receive a response, which will often arrive in ″within 12 hours.″ The Amazon website will instruct you to include the following information in your message: ″whether you would prefer a Replacement item, a Refund to a gift card, or a Refund to the original Payment method.″ Following your click on the ‘Send Email’ button, you will see the following confirmation: Within 12-24 hours, you should receive a response that looks something like this: I’m sorry to hear that you did not receive your order116-0019402, despite the fact that the tracking information indicates that it was delivered.This isn’t something that happens very often.However, there is a slight delay in delivery as a result of a technical fault in the system.In this circumstance, I ask that you please wait until the end of the day on Tuesday, August 2, 2016.After checking around the delivery place and with others who may have taken receipt of the product on Tuesday, August 2, 2016, if you still haven’t gotten it, please contact us using this link and we’ll be pleased to process a refund for you.

    In order to give us with the information we asked, please visit the following link: Rest assured that we will continue to put out significant effort to guarantee that you receive correct service and to reduce the likelihood of something like this happening again.Your cooperation and understanding are greatly appreciated.Thank you very much.

    We look forward to seeing you again in the near future.We would much enjoy hearing from you.Please utilize the links provided below to tell us about your today’s activities.

    • With best wishes, pooja If your order does not arrive within a reasonable amount of time, you can request a refund by clicking on the link that they have supplied to you.
    • The following is the URL to the website where you may begin the process: To file a missing parcel complaint with Amazon, go to the Contact Us page.
    • In the most recent instance that we faced, it was discovered that the USPS had delivered the product to the incorrect location.
    • A couple of days later, someone from the incorrect address delivered the item to the correct address.
    • However, we must admit that Amazon’s usage of the post office has been the root reason for virtually all of the delivery issues we’ve encountered.
    • In general, we’ve observed that the USPS service is far worse than that of UPS when it comes to delivery problems and issues with packages.

    Please keep in mind that the Internet Patrol is 100% free and is sponsored by its readers.If you find something useful on this site, please consider making a donation to help us continue our work.In addition, we receive a modest commission from advertisements and Amazon links: People also looked for Amazon order not received, Amazon package says delivered but never received, Amazon package not delivered, Amazon package never received, Amazon order not received on Amazon, Amazon order not received on Amazon, Amazon order not received on Amazon, and Amazon order not received on Amazon.What to do if your Amazon package never arrived, if you did not receive your Amazon package, if your Amazon package was not delivered but was marked as delivered, if your Amazon package was marked as delivered but did not arrive, if your Amazon package was marked as delivered but did not arrive, if your Amazon package was marked as delivered but did not arrive, if your Amazon package was marked as delivered but did not arrive, if your Amazon package was marked as delivered but did not arrive, if your Amazon package was marked as

    More from the Internet Patrol:


    Find a Missing Package That Shows As Delivered

    • The majority of items are delivered on schedule, however there are occasions when the tracking indicates that your delivery has been delivered but you have not received it. Ask the relevant carrier if there is any more information available on the package’s whereabouts. See If your tracking information indicates that your shipment has been delivered, but you have not been able to locate it within 48 hours of the anticipated delivery date: Please keep in mind that certain carriers may deliver till 10 p.m. Check the mailing address in Your Orders to make sure it is correct.
    • Look for a notification of attempted delivery on your mail box.
    • Examine the area surrounding the delivery place for your product.
    • Determine whether someone else took delivery of the package, unless you have health or safety concerns about doing so.
    • Some parcels pass through many carriers
    • check your mailbox or any other place where you receive mail to see whether this is the case.
    • Please wait 48 hours. In rare instances, shipments may be marked as delivered up to 48 hours before they are actually delivered.

    Please keep in mind that if the order was sold and sent by a third-party seller, you should contact the vendor directly for help. For further information, please check the page under ″Contact a Third-Party Seller.″

    Amazon Says Delivered But No Package (What To Do)

    Here is where you will find the cold hard facts: Amazon says the package has been delivered, yet there is no package (What To Do) Despite the fact that Amazon is one of the world’s leading logistics companies, things do go wrong from time to time.If you’re anticipating a delivery and the tracking information indicates that it’s been delivered, but you haven’t gotten it yet, you may be wondering why it hasn’t arrived.There are a variety of reasons why you can see this issue.Here’s what you should do if Amazon says your shipment has been delivered yet there is no box.

    Amazon Says Delivered But No Package (What To Do)

    If you receive notification that someone has delivered your shipment but do not have it, Amazon recommends a number of measures that you should follow immediately.The first step is to wait 48 hours after submitting your request.Occasionally, the tracking information is updated before it should be.Carriers are also capable of delivering shipments as late as 10 p.m.

    1. on occasion.
    2. Although the shipment may still be on its way, it will not arrive at your residence until later that evening or the next day.
    3. Following the passage of 48 hours, you’ll want to check on the progress of your order.
    4. Check to make sure there were no mistakes with the delivery.
    5. In particular, you will want to be sure that your mailing address is right before placing your order.

    Furthermore, it is beneficial to review your email and order confirmation to check that everything was completed correctly.If everything appears to be in order, you should proceed to explore the outside of your property.Investigate possible delivery locations that may have been missed at first since the shipment was delivered by Amazon.It is possible that your parcel will end up in the hands of your neighbors.Amazon recommends that, if you feel secure and comfortable doing so, you can check with your neighbors to determine if they got the package on your behalf or by accident, according to the company.Occasionally, Amazon will forward packages to the United States Postal Service.

    They advise you to check your mailbox as well, if possible.If the item is still not available, Amazon recommends that you talk with a customer service representative and make a claim with them.If you purchased your goods from a third-party vendor, this procedure may become more complicated.

    Instead of contacting Amazon, you’ll need to get in touch with them.Depending on the policies of the third party, you could be out of options.When it comes to Amazon, on the other hand, you have a better chance of getting your money back.

    1. Check To See If Your Neighbors Have The Package

    In rare situations, Amazon may choose to send your delivery to a neighbor instead of to you directly.It’s conceivable that you entered this information into your delivery choices and then completely forgot about them.In order to determine whether any of your neighbors has signed for a shipment on your behalf, you should approach them and inquire whether they have done so.In addition, it’s conceivable that the Amazon delivery employee sent it to them by accident.

    1. They were at the correct location, but it’s possible that they misunderstood the address on the home and delivered it to the wrong location.
    2. Good neighbors will see their error and hand over the gift to you immediately.
    3. It is possible that some people will not recognize that the package is not theirs until they open it.

    2. Amazon Doesn’t Only Deliver To Your Front Door

    In many cases, package delivery is made in places other than the front door or front porch of the home.People are snatching parcels from front porches since there has been an upsurge in crime in the area.In order to address this, Amazon drivers frequently store packages in less conspicuous locations.While this increases the security of the delivery, it may make it more difficult for the person who will be receiving it to locate it.

    1. It is not unusual for Amazon to deliver packages to your rear door instead of your front door if they have access to your back door.
    2. In addition, they might be placed inside or near your garage.
    3. Some people will even place the parcel below particular items in an attempt to disguise it.
    4. Your shipment may not be found no matter how hard they try since the driver will go to great measures to avoid being tracked down.
    5. While some may transport it to your front door, others may attempt to keep it safe for longer periods of time.

    That’s why it’s usually a good idea to walk around the neighborhood to see whether you missed the delivery.It is possible that they will also place smaller goods in the mailbox.If it is small enough to fit in the mailbox, drivers will place it there for your protection and to make it more easy for you.You may just combine the parcel with your other mail when you get home.However, if you are not aware that the parcel is in your mail, you may believe that it has not been delivered or that it has gone missing.Investing in a lockable box would also make it easy for delivery personnel to deliver to your door.

    A locked box comes with a key or code that you may provide to your delivery person so that he or she can open it.The parcel may then be placed in and secured with a lock when they reach their destination.Not only will this keep your delivery secure, but you’ll also be able to track it down to the specific location.

    3. Check With The USPS

    Amazon occasionally collaborates with the United States Postal Service to deliver certain of its shipments.In particular, this is widespread among third-party merchants.When there is a problem with your order, the third-party vendor may recommend that you contact your local United States Postal Service office.When you talk with them, you’ll need to have your tracking information with you.

    1. They will be able to tell you whether or not they received it, as well as whether or not there were any difficulties with the delivery.
    2. Due to adverse weather conditions or traffic congestion, shipments may be delayed from being delivered.
    3. The United States Postal Service recommends waiting at least 24 hours before calling them.
    4. Even if the tracking system may indicate that the shipment has been delivered, it may take up to 24 hours for the package to be delivered to its destination.
    5. If the USPS is unable to assist you, you will need to communicate with the third-party seller or Amazon again in order to inform them of the situation.
    See also:  What Time Does The Mailman Come In My Zip Code?

    They can either try to figure out what occurred themselves or, at the very least, refund your money.Some companies may need you to take further measures in order to find your misplaced delivery.Because Amazon occasionally collaborates with the United States Postal Service, it’s always a good idea to check your mailbox for your shipment.It might surprise you to see how much stuff the delivery drivers can cram into their vehicles.

    How To Prevent The Situation

    When you see that your delivery has been delivered but you have not yet gotten it, it can generate a lot of stress and concern.Unfortunately, there are certain things you may do to assist avoid the issue from occurring in the first place.Follow these steps to avoid obtaining an error number from Amazon stating that your delivery has been delivered but that you have not received the product.

    1. Make Use Of Delivery Instructions

    When you place an order with Amazon, there is a section where you may specify additional shipping instructions if necessary.The majority of individuals choose to leave this field blank, however this is a mistake.Including additional directions might make it easier for your delivery driver to locate your residence.It’s also an excellent moment to advise them that you have a lock box on your property.

    1. If it has a code, you may tell them the code by entering it here.
    2. Others may choose to provide the driver with the code to their garage, allowing them to unlock the garage door and drop the box inside it when the driver arrives.
    3. At the absolute least, you should provide the delivery driver with a description of your residence.
    4. Inform them of the color of the house and whether or not it has any unique characteristics.
    5. When they arrive in your area, they will be able to quickly identify your residence based on your description and deliver the gift to the correct location.

    This can also be beneficial in the case of flats and condominiums.The halls and doors are all identical in appearance.Putting a product outside of the wrong door is something that a delivery driver may do with ease.By placing some form of décor on the outside of your door, you may make it simpler for others to recognize your entrance.Giving your driver specific instructions, such as telling them to look for the door with a wreath, can make it much simpler for them to find you.Delivering your goods will be much easier if you follow the delivery guidelines.

    It will lessen the likelihood of a shipment being misplaced and will ensure that you receive your goods.

    2. Check Your Shipping Address

    When it comes to checking out on Amazon, it’s easy to fall into the trap of going into autopilot.You enter or click on the required information and just give it a cursory inspection before sending the order to the server.This is a grave error.A single earlier purchase and shipping to a new location is all it takes to completely sabotage your original configurations.

    1. The next thing you know, your order is being delivered to a different location than you anticipated.
    2. It’s a pain to have to go back and correct the address later on.
    3. Please double-check that your mailing address is correct before submitting your purchase!
    4. It’s also a good idea to double-check your order confirmation email.
    5. Technical issues can occur, and the program may incorrectly input the address on occasion.

    This will be included in the order confirmation email you get.Verify that the shipping address contained in the email is still being sent to the correct location before proceeding on.

    3. Require A Signature

    Another thing you can do to lessen the likelihood that your shipment will not arrive, despite the fact that it has been marked as delivered, is to request a signature.Not all shipping companies demand a signature.The delivery of goods by Amazon, in particular, is frequently not subject to a signature requirement.The fact that you do not have to be there to accept the delivery may make it more convenient; nevertheless, it may also increase the likelihood of a mistake occurring.

    1. You can seek a signature in order to prevent making those blunders.
    2. Your signature on the delivery receipt will be required before the delivery driver can finish their order.
    3. This guarantees that they arrive at the correct address and that the product is delivered to the correct recipient.
    4. This, on the other hand, reduces the amount of chances you’ll have to get the product in a certain time period.
    5. You’ll need to make sure that you’ll be available to sign for the box when it comes, so plan ahead of time.

    It is possible that you will need to take the day off work or leave work early in order to attend.Because Amazon does not always allow you to set a precise delivery date, it might be difficult to be ready to sign for your item when it arrives.However, because of the driver’s restricted capacity to deliver the delivery, your parcel will receive greater attention as a result of this limitation.You’ll be less likely to have delivery issues.

    4. Use A Lock Box

    Using a lock box is one of the most effective methods to keep your items safe and to ensure that they are delivered on time.A strong lock box may be placed at your front entrance or next to your garage for further security.Lock boxes are available in a variety of configurations.Some people prefer to use a key and a padlock, while others prefer to use a code.

    1. It is impossible to gain entry to the lock box unless you own the key or know the code.
    2. It is possible for a delivery driver to place your goods in the lockbox and then lock it for you.
    3. When using a padlock, all they have to do is close it once the product has been placed inside the box.
    4. They must press the lock symbol in order to obtain a code.
    5. When you get home, you may either unlock the padlock or enter in the right code to get access to the locked box.

    It had your package within it, which is in good condition.The usage of a lock box is beneficial since it ensures that your cargo is kept safe and secure.Nobody will be able to take it from your front doorstep.This will prevent a situation in which you receive a message that your shipment has been delivered, but you are unable to verify its delivery.By eliminating the fear of theft, you can be certain that your shipments will remain where they have been put for you to pick up when you return home.

    5. Utilize The Services Of A Doorman Or Receptionist

    Using a lock box may not be possible if you reside in an apartment or condo building.In the shape of your apartment’s doorman or receptionist, the good news is that you have your own personal lock box.Doormen or receptionists will be present in the majority of flats and condominiums.A doorman’s responsibilities include opening and closing the door after residents, as well as handling mail and other deliveries.

    1. They also have additional responsibilities.
    2. A receptionist is responsible for a variety of tasks related to the operation of an apartment or condominium complex.
    3. They can also take care of mail and delivery services.
    4. Alternatively, you can request that Amazon deliver your delivery to the doorman or receptionist in charge of your apartment or condominium.
    5. You don’t have to sign for the shipment since they will accept it on your behalf.

    After that, they’ll store the package in a secure location until you’re ready to pick it up.Because they are usually there, using the doorman or the receptionist is an excellent strategy to lessen the likelihood of missing a delivery.Their availability to sign for or receive packages is unaffected by time of day or night.By doing so, you can prevent the delivery person from unintentionally handing it over to someone else or a neighbor.When you go back home, you can swing by the office and see if your parcel has been delivered there.They’ll ask for your name and perhaps your apartment or condo number before delivering the goods to you.

    When you delegate the handling of your parcels to the front desk, you will suffer fewer mishaps.

    What Pick-Up Options Do You Have With Amazon?

    Despite the fact that Amazon has a stellar reputation for offering exceptional delivery services, there are situations when you might choose to pick up a product yourself. Fortunately, they will make arrangements for you. Here are a few Amazon pick-up locations that you might be interested in.

    1. Amazon Hub

    If your order qualifies, you have the option of having your product delivered to an Amazon Hub instead of your home.An Amazon Hub is a spot near where package delivery vehicles may pick up and drop off packages.Once your shipment has arrived at the Hub, you will receive an email directing you to the location where you may pick it up.You have three days to pick up your shipment from the post office.

    1. Otherwise, they will remove it from your account and issue a refund for your purchase.
    2. An Amazon Hub is an excellent solution for anyone who wants to be certain that their shipment will arrive at their destination.
    3. It’s also a safe and secure method of picking up your shipment.
    4. Amazon will provide you a code that you will need to enter in order to access your shipment.
    5. You will not be able to get your package until you have the code.

    2. Amazon Hub Apartment Locker

    It is possible to purchase an Amazon Hub Apartment Locker, which is a variant of the Amazon Hub.In order to use this service, you will need to use a storage locker that Amazon will install in your apartment building.Whenever an Amazon shipment is delivered, the box will be placed in the Apartment Locker by the delivery driver.You’ll receive a code, just as you did with their Amazon Hub.

    1. You will be able to access your package if you present the code at the Locker.
    2. However, not all apartments are equipped with an Amazon Hub Apartment Locker, so if you’re interested in using this service, you should contact with your building’s property manager.

    3. Key By Amazon

    Lastly, you may join up for the Key by Amazon program, which allows you to pick up your delivery.You must be an Amazon Prime Member in order to participate in this program.A few limits apply to the types of packages that are acceptable for this form of delivery as well.Key by Amazon lets delivery drivers to access and lock your garage door without having to use their own keys.

    1. The delivery may then be placed inside the garage, where it will be safe and secure.
    2. There are a number of security precautions that must be taken while using the Key by Amazon service.
    3. It not only guarantees that the product is delivered to the correct location, but it also ensures that the cargo is delivered safely.
    4. Then you may pick up your shipment from the convenience of your own home.


    Despite the fact that Amazon has earned a reputation for offering high-quality order fulfillment services, the company is not without its faults. In order to determine what happened to your delivery and prevent a similar problem from occurring again in the future, you should follow the actions and advice outlined above.

    Amazon Package Says Delivered But Not Here

    Consider the following for a moment: You place an order on Amazon a couple of days ago, and then you receive a tracking update from the United States Postal Service indicating that your box was delivered while you were at work.The feeling of suspense and excitement grows.It’s exactly like Christmas all over again!You can’t wait to go home, open that package, and enjoy whatever it is that you purchased from Amazon.com..

    1. Unfortunately, when you come home and examine the location where the postal carrier regularly drops off your Amazon deliveries, you will discover that there is nothing to be found at all!
    2. Then you open your door and look around to see whether your box has been left someplace else, or if someone has brought it in for you from outside.
    3. Unfortunately, there was no luck.
    4. Somehow, your cargo was reported as delivered in your tracking information, but it hasn’t been located anywhere.
    5. This seems like something out of a nightmare, doesn’t it?

    For thousands of individuals around the country every week, this is not a nightmarish scenario at all, but rather a reality with which they must deal!Ideally, you’ll never have to deal with Amazon packaging stating that your order has been delivered but you can’t seem to locate it anywhere, but if you do find yourself in this situation, you’ll want to make sure to use the inside information provided below to navigate the situation with the least amount of stress as possible.Let’s get this party started.

    My Amazon Package Says It’s Been Delivered But It’s Not Here

    Getting informed by Amazon (and through your USPS tracking information) that your anticipated products have been delivered, only to learn when you reach home that nothing could be farther from the truth is one of life’s most aggravating experiences.Fortunately, when it comes to redress, you have a lot of different choices at your disposal.The best part is that none of them will cause you a great deal of stress or inconvenience.Yes, you will undoubtedly be inconvenienced by the fact that your Amazon package has not arrived at your residence in the manner in which you intended it to.

    1. However, with the information we’ve provided below, you’ll be able to track down that box in a quick, have it delivered to your door, or have a complete refund and/or a new shipment sent to you as soon as possible, if necessary.

    Confirm the Address You Used with Your Amazon Order

    From the beginning of the process, you’ll need to double-check that the shipping address you provided with your Amazon transaction was correct in the first place.In most cases, people will be utilizing the automated form filling information that they have saved straight into their Amazon account – and those addresses are (usually) going to be extremely difficult to get wrong.We do, however, occasionally do Amazon orders on our phones (either online or through the Amazon app), and we ″fat thumb″ the address portion of the transaction.It doesn’t take much for typos, AutoCorrect, or something else else to make our address look sloppy (without us noticing).

    1. Whatever you do, you’ll want to go to your Amazon Account Dashboard (which can be accessed by the website or the Amazon app on your phone) and then to the YOUR ORDER part of that dashboard.
    2. Click on the order that you are attempting to locate, review the invoice and order information, and double-check that the address data attached line up with the location where you were expecting the shipment to arrive.
    3. If you are still having trouble, contact customer service.
    4. If there is a perfect match, it means that something else went wrong between you placing the order, Amazon completing it, and the shipping partner dropping it off at the address that they were supposed to deliver it to.
    5. The opposite will occur if you discover that there is a problem with the address on the invoice itself.
    See also:  What Time Do The Post Office Open?

    In this case, you should call Amazon immediately and inform them that there has been a miscommunication.

    Double Check Your Tracking Information

    Second, you’ll want to double-check that your tracking information has been updated with the message that you were expecting it to have.There have been numerous instances where people have seen the word DELIVERED appear in their tracking information when they were scanning their notices quickly, not realizing that the message actually said something like OUT FOR DELIVERY or PENDING DELIVERY or even ATTEMPTED DELIVERY – all messages that could be confused with you thinking your packages are sitting at home when that is not necessarily the situation that you are currently in.Consider taking a second look at your monitoring information, and not only through your Amazon account dashboard.Yes, that is an excellent location to keep an eye out for new information (especially with the Amazon app).

    1. The most up-to-date, most relevant, and most complete information on your Amazon shipments, however, will have to be obtained directly from Amazon.com itself.
    2. If your shipment was shipped by the United States Postal Service, you’ll want to check the USPS tracking tool for further information.
    3. Whatever method you used to send the parcel, it will be delivered in the same manner.
    4. You’ll want to make advantage of the tracking features provided by the shipping firm in particular.
    5. To make things even more convenient, you can always copy and paste your tracking code (regardless of whatever monitoring service you used) right into the address bar of your web browser or the Google search bar.

    You will be given with the most recent changes to your tracking information as soon as you press the enter key.Make sure that your shipment was tagged as DELIVERED and not something else that you could have mistaken with that notification by taking a look at it.This will inform you if you need to wait a little longer for your shipment to arrive or whether you are genuinely dealing with a situation where your Amazon package was accidentally sent somewhere else.

    Have a Look Around Your Home to Double Check

    The majority of people will do an excellent job of scouring their home when they are looking for an Amazon package that they believe has gone missing, but it’s still a good idea to do so again – this time taking your time, being deliberate, and making absolutely certain that you are turning over every stone and looking behind every bush!It is expected that the vast majority of people will have a high level of consistency with their USPS mail carrier, as well as with their usual FedEx and UPS driver.As a result, these pros will develop a pattern, consistently leaving Amazon packages in the same location on a regular basis – allowing you to know precisely where to anticipate them when they are delivered.At the same time, you may be dealing with a new United States Postal Service mail carrier, someone who is filling in for a few days, or someone who is taking over a new route entirely.

    1. These individuals may not be aware of the precise location where you want your Amazon deliveries to be delivered, and they may have delivered your box in a location that you would not have expected simply because you are accustomed to receiving it someplace else.
    2. Because of this, it is quite beneficial to be really methodical when searching for your Amazon box, especially if you are already convinced that it has gone missing.
    3. While we are in a hurry or a rush, it is easy to ignore parcels that are placed in unusual or unfamiliar locations.
    4. These are locations that appear exceedingly clear to us once we have discovered the package, but which we overlook when we are in a hurry or a rush.

    Ask a Neighbor

    If you have a good connection with your neighbors, you could want to inquire as to whether or not they have accidentally received any of your items, or whether or not the USPS mail carrier, FedEx driver, or UPS delivery person came by that day and dropped anything off at your house.However, if your neighbors can provide some light on whether or not your box was delivered – and, if it was, whether or not it was dropped off with them – you will be able to avoid most of the stress and strain that comes with this circumstance.In fact, knocking on a few of doors and asking a couple of simple questions isn’t such a horrible idea, especially if you already know and get along with the vast majority of your neighbors.

    Contact the USPS or Your Shipping Company

    Making a phone call to the United States Postal Service (or to the shipping firm who delivered your Amazon delivery, which is usually always FedEx or UPS if it is not the USPS) will save you a lot of time, a great deal of annoyance, and a great deal of irritation.To receive genuine, in-person assistance from a USPS professional who will be able to utilize their own backend systems to determine what went wrong with your delivery, call the USPS customer care hotline (1-800-275-8777) for free.This means that not only will they be able to track your shipment more successfully than you would have been able to on your own, but they will also be able to see when the delivery scan was begun, where the delivery scan took place, and why the delivery went wrong in the first place.If you were an independent contractor working outside of the United States Postal Service, you would not have had access to this wealth of information.

    Visit the Post Office

    You may also visit your local post office if you don’t feel like dealing with customer service over the phone — that is, if they are open, which is unlikely.Individuals working at the post office will be able to provide you with genuine, live support in person.In addition to that, you will be able to receive live in-person support from individuals in your neighborhood, people from your community, and people from your town (folks that are invested in helping you clear up these problems).These are the United States Postal Service personnel who will be the most in close proximity to the United States Postal Service mail carriers who were intended to deliver your package to your address.

    1. During their route completion, they may be able to contact your individual mail carrier and inquire as to the whereabouts of your item – and even request that they track it down and return it back to the post office or to your residence for you.

    Get a Hold of Amazon Custom Service

    If calling the delivery business or the United States Postal Care doesn’t yield results, it’s time to contact Amazon customer service to begin the refund or replacement procedure.Amazon customer support may be reached by phone at 1-888-280-4331 at any time of day or night, 365 days a year, on any day of the year.You’ll also have the option of contacting Amazon customer service via live customer chat on the website or the mobile application, sending emails to Amazon customer service, or even reaching out to them via social media for more assistance and assistance (their customer service Twitter is particularly active).Explanation of the problem to Amazon should be as explicit as possible; let them know that you’ve contacted the delivery business for assistance and that they were unable to locate the missing box; and then go through the refund or replacement process with Amazon.

    1. Amazon makes the process rather straightforward from beginning to end (for the most part), and you should be able to obtain a refund or a replacement within a few of days of filing your complaint.

    Report an Amazon Package Stolen

    As an alternative, if you believe your package may have been stolen – for example, as a result of the delivery company notifying you that they did, in fact, deliver your package to the correct address on the day that they stated they would – you’ll need to go through the process of reporting an Amazon package as stolen.In order to notify Amazon that you feel your delivery has been stolen, you must first contact them personally.A plethora of resources will be made available to you in order to obtain a refund or have new things shipped to you as soon as possible.Getting in touch with your local police department may also be a smart option, particularly if the goods that were taken from you were exceptionally valuable.

    Use US Global Mail to Never Worry About Missing Packages Again!

    After all is said and done, having Amazon packages delivered directly to your doorstep may not be a good idea – especially in cases where you won’t be present to receive them on a regular basis.In addition to providing you with a permanent physical street address to which all of your Amazon packages will be delivered, and the ability to have those packages forwarded to any address on the planet (for the most part) at up to 80 percent off of standard posting fees, you also eliminate a lot of the headache and hassle that you would otherwise have to endure.Visit the US Global Mail website today for more information about all of the benefits that US Global Mail and their virtual mailbox services have to offer, as well as to sign up for a US Global Mail account.

    About Deliveries from Amazon Logistics (AMZL_US)

    Amazon Logistics is the company that delivers packages on Amazon’s behalf. Orders sent by Amazon Logistics will be marked as shipped by AMZL US on the Amazon website.

    Tracking Your Order

    Your Orders contains information about your Amazon Logistics order. If you require more detailed assistance with tracking your package, please refer to Track Your Package for more information.

    Delivery Information

    It is our policy to leave packages in a secure area if there is no one at the address when delivery attempts are made.if there is no safe site available, or if a person is required to be present for the delivery, Amazon Logistics will send an email to the e-mail address that has been provided.During the course of three consecutive days, we will try three delivery attempts.If the third delivery effort fails, your shipment will be returned to Amazon, where you will be eligible for a refund.

    1. It is possible that the tracking information for a shipment will indicate that it has been delivered but that you have not received it.
    2. Examine the situation to discover if the box was left with a receptionist or a neighbor in these cases.
    3. To avoid disturbing you, our drivers will only knock on the door, ring the doorbell, or contact you personally for delivery between the hours of 8:00 a.m.
    4. and 8:00 p.m.
    5. local time, unless otherwise specified.

    For further information, go to Find a Missing Package That Shows as Delivered on the USPS website.If you have searched all of these locations and are still unable to locate your shipment, please contact us and we would be pleased to look into it for you.

    Access Codes and Delivery Instructions

    If the delivery address necessitates the need of an access code, please supply this code prior to your item being shipped via Manage Address Book before your item is shipped.To make changes to an existing address, locate it and click ″Edit,″ then enter the access code in the section labeled ″Security Access Code.″ This information will be recorded and used to process any future orders that you place on our website.If you’ve already placed your order you may amend your access code, request cancellation, or add delivery instructions for that specific order through Your Orders.Please keep in mind that property managers can supply Amazon with delivery and access information for their properties using the Amazon Secured Delivery Access Tool.

    Weekend Delivery Preference

    When adding a new address, you may select whether or not you wish to get deliveries on weekends from the ″Optional Delivery Preference″ drop-down option when adding a new address. You may make changes to this option by going to Manage Address Book.


    If you sign up for Shipment Updates by Text, you’ll also receive notifications on your phone or other mobile device when your order ships.

    Customer Service

    Amazon Customer Service is responsible for any queries pertaining to Amazon Logistics. In the event that you need to change a delivery date or if you have any other questions, please do not hesitate to contact us.

    What to do when packages are lost or stolen

    When a shipment does not come when it is meant to, it is inconvenient and frustrating, but it is not necessary to incur additional expenses.First and foremost, trace the box through the delivery provider to discover whether it was lost during transit or taken after delivery (yes, ″porch pirates″ are a real thing!).If an item was transported through the mail and was not delivered, the shipper will get a straight reimbursement — as long as the item was insured before shipment.Alternatively, if the item has been stolen – which may be verified if the carrier scanned it just before delivery – then it is deemed a crime and should be reported to the authorities.

    1. To file a claim with the United States Postal Service, visit this page.
    2. If an item is shipped domestically by UPS and does not arrive, the recipient must wait 24 hours before filing a missing package complaint with the carrier.
    3. UPS, on the other hand, launches an inquiry as soon as they do.
    4. UPS reimburses almost all missing shipments, whether they are stolen or lost, by sending a reimbursement to the vendor in most cases.
    5. To file a missing parcel report with UPS, visit this page.

    If you order something with FedEx, you may make a claim for a misplaced shipment online.It

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