Why Is My Fedex Package Potentially Delayed?

Let’s list the most common delay reasons stated by UPS and FedEx Severe weather conditions have delayed delivery. An emergency situation or severe weather condition has delayed delivery until the next business day. Recent weather has caused delivery delays. Recovery efforts are underway to deliver your package as soon as possible.
Potential causes for delivery delays The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

What does it mean when your FedEx package is delayed?

What does this mean? When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered. Delivery commitment changes based on the type of delays and our effort to mitigate the delay.

What does it mean if my package is potentially delayed?

Truck breakdowns, accidents, traffic challenges, natural disasters, changes in carrier routes, severe weather, and staffing fluctuations in Post Office facilities are just a few unusual reasons why your package may be delayed.

How Long Can FedEx delay a package?

We’ll hold your FedEx Express and FedEx Ground packages for up to 14 days and automatically resume deliveries after your specified end date. Plus, you can download the FedEx Mobile® app to easily schedule a hold anytime, anywhere.

What causes shipping delays?

8 Causes for Freight Delays

Ongoing COVID-19 pandemic. Type of freight and commodity. Weather and natural events. Port congestion.

Why is FedEx holding packages?

FedEx receives a request to redirect a shipment from a delivery address to hold at a FedEx location. Your shipping location releases an unexpectedly large number of packages. Payment instructions or your FedEx account number is not valid or in good standing. The package is undeliverable or returned.

Does FedEx ever say delivered when it’s not?

It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered. The bottom line is that a mistake has been made which must be rectified.

How do I deal with a delayed shipment?

What You Can Do About Shipping Delays (You Have the Power)

  1. Communicate with The Customer.
  2. Use an Automated Auditing Service to Hold Carriers Accountable.
  3. Track Your Shipments in Real-Time.
  4. Take Ownership of the Situation.
  5. Provide the Customer with Some Decision-Making Power.
  6. Offer Special Deals.

How do you respond to a delayed delivery customer?

How to Respond to Customers After a Late Delivery

  1. Be Honest About Your Capabilities. Don’t put your company in a situation where late deliveries are common because you’re stretching your shipping resources too thin.
  2. Be Transparent About Delays.
  3. Be Generous With Your Time and Compensation.

Why has the driver not picked up my package?

Why has the driver not picked up my parcel? Please contact customer services on 03456 07 08 09 or email [email protected] If you are based in Ireland please call 1800 535 800 or email [email protected]

Does FedEx frequently lose packages?

With FedEx you are more likely to have a box misloaded than lost since we have mobile scanners that use anchor codes for each location. Just to scan a box into a truck you need the work area and truck number combined as well as a valid package for the route which is pre-programmed to the work area.

How do I know what time FedEx will deliver my package?

How do I know what time my FedEx® package will arrive? To get an estimated delivery time, you can use your tracking number, door tag number, or FedEx Office order number to track your package. If you don’t have one of those numbers, you can use any reference number related to your package, or any purchase order number.

Is FedEx experiencing delays?

A quick search on social media shows that many in the Birmingham area are experiencing the same thing, and are not bashful about sharing their anger. Know someone looking for a job? Apparently FedEx in Bessemer said service delays in the area are

25 Reasons For Delay In FedEx And UPS Shipments

  1. 80% of online buyers, according to a Tedmondo research, prefer that shops fulfill their orders on the same day that they place them.
  2. The retail industry, as well as transportation companies, are trying to keep up with the rising demands of customers.
  3. They continue to make strides, but the instability of fuel costs is hampering their progress.
  • While just 56 percent of shops are prepared to deliver orders the same day, they can at the very least guarantee that products be delivered at the scheduled time.
  • Distribution and fulfillment facilities are a large part of the infrastructure of global shipping companies such as FedEx and UPS.
  • Despite this, not all packages are delivered on time as promised.
  • Up to 16 percent of FedEx and UPS goods are delivered late, according to the company.
  • Your customer’s brand experience will be severely impacted as a result of this.

According to a Capgemini research, when customers meet an unpleasant delivery service, they are 48 percent more likely to move to a competing business.Most merchants are aware that failing to meet delivery commitments results in a decrease in customer retention rates.However, the distance between knowing and doing is just too large to close in one step.One of the most significant deterrents is a lack of information into the nature of shipment delays.

  • The lack of reliable data on last-mile delivery is the only thing that comes close to it.
  • In this article, we’ll get down to business and look at the most common explanations FedEx and UPS provide for shipping delays.
  • We have divided the reasons for service failures into the following categories for your convenience:
  1. Weather-related
  2. Incorrect address specification
  3. unavailability of the intended recipient
  4. insufficient documentation
  5. Unsatisfactory carrier performance

Weather-Related: Weather-related delivery delays account for over 40% of all delivery interruptions. Rain frequently derailes your shipping partner’s efforts to deliver products on time, and this may be frustrating. Let’s take a look at the most often cited causes for delivery delays by UPS and FedEx.

  1. The delivery has been delayed due to extreme weather conditions
  2. an emergency scenario or severe weather condition has caused the delivery to be postponed until the following business day.
  3. Weather conditions have caused delivery delays recently. Recovery measures are now ongoing to ensure that your shipment is delivered as soon as feasible
  4. The delivery has been delayed due to severe weather conditions. You have been informed that your delivery has been postponed for the next business day.
  5. The delivery has been delayed due to severe weather conditions. We’ll get in touch with the sender or receiver to inform them of the delivery
  6. Delivery has been delayed as a result of an emergency scenario or extreme weather conditions.
  1. FedEx and UPS will not reimburse you for a delivery delay caused by inclement weather if the delay was their fault.
  2. Customers’ delivery expectations might be re-set by shops depending on the length of time that a poor spell is projected to last.
  3. Notifying the consumer of an upcoming delivery delay goes a long way toward demonstrating your dedication.
  • Incorrect specification of the address: A wrong room number or a misspelled street name might result in a significant penalty for you, as well as a negative delivery experience for your customer.
  • UPS charges a cost of $15.90 for every delivery that is made after a correction has been made to the recipient’s address.
  • Address correction fees for FedEx ground packages begin at $13 per address adjustment request.
  • The imposition of an extra fee does not ensure that your shipment will be delivered on time.
  • The following are some of the factors that contribute to delays caused by inaccurate address rectification charges:
  1. We’ve made the necessary changes to the street address, and the shipment is on its way to the new location.
  2. Either the apartment number is not present or it is inaccurate. This may cause a delay in delivery. We’re making an effort to update the address
  3. The delivery adjustment was successfully implemented. Modification of the address of the recipient
  4. The address provided is not complete. This may cause a delay in delivery. We’re making an effort to update the address
  5. Incorrect mailing address — the intended addressee has relocated
  1. It is possible to easily correct the problem.
  2. You may use address auto-correcting software to standardize the address definition procedure at the time of label generation, which will save time and money.
  3. While a few address adjustment fees may be legitimate, there are a few that aren’t worth your time.
  • Enlisting the assistance of an automated audit program such as AuditShipment can assist you in identifying and eliminating any overcharges on your UPS or FedEx invoice.
  • Unavailability of the intended recipient: Although you are making every effort to fulfill items on schedule, consumers sometimes get in the way of your efforts.
  • A large number of the time, receivers are not there to accept the package when it is delivered to them.
  • When a client wants to change the date of delivery or pick it up at the local distribution center, it is not unusual for them to do so.
  • However, when it comes to time-sensitive deliveries, such as wine or other food products, you must be certain that the box content is not tampered with.

The following are some of the most typical reasons for delays:

  1. Given that the recipient company was closed, the delivery has been postponed for the next working day
  2. It has been requested that the shipment be kept for collection by the recipient. You must pick up your order within 5 business days.
  3. The recipient has changed his or her location. We will send the package to the new address provided by the recipient.
  4. The delivery date has been postponed in accordance with the receiver’s request
  5. Adult recipients are not available (depending on the country and the age and identity requirements).
  1. Additionally, long wait periods for your purchase have negative effects on your whole experience.
  2. The longer a client has to wait for their purchase, the greater the likelihood that they may cancel or return the item.
  3. By delaying orders, you are causing people to second think their purchasing decisions, which is counterproductive.
  • This is especially concerning for firms that operate online.
  • In addition to incurring shipping costs, a poor delivery experience has a negative impact on your company’s reputation and client loyalty.
  • There are a few more causes for the delays that are applicable in these situations:
  1. The goods was declined by the recipient
  2. the product was refused by the recipient because the recipient did not want it.
  3. Product order cancellation and refusal to accept delivery by the recipient.
  4. Refused by the intended receiver
  • Insufficiency of supporting documentation: The paperwork that are sent together with the order that is scheduled for delivery are very vital to the process. Basic delivery paperwork, such as a commercial invoice, shipping label, and tracking label, are required for all domestic deliveries. If your item is being shipped internationally through UPS or FedEx, the following documents are necessary to ensure that it gets delivered on time. Commercial invoice
  • packing list
  • certificate of origin
  • certificate of origin under the North American Free Trade Agreement
  • electronic export information
  • shipping label (packages)
  • and other documents.

Source Package clearance is not issued when merchants fail to submit the required documentation or when the documentation that is supplied cannot be confirmed. If the cargo is not released until the requisite documentation are received, it is either kept at customs or at the distribution facility. Here are a few examples of causes that suggest a lack of associated documentation:

  1. A customs or UPS inspection has been ordered
  2. Your shipment is currently being handled by the customs clearing agency. A customs broker has been appointed to the receiver’s account.
  3. It is necessary to submit further paperwork in order to obtain clearance. We’re putting in effort to collect this information.
  4. The documentation necessary for export by the shipper, the export declaration, has been lost.
  5. A faulty commercial invoice is generating a snag in the process. We’ll get in touch with the sender or receiver to inform them of the delivery
  6. Contact customer service if your documentation is incorrect or missing
  7. if your nation of origin is invalid, contact customer service.
  1. How do you deal with poor carrier performance when none of the above-mentioned exclusions apply, yet your FedEx and UPS shipments are delayed regardless of the reason?
  2. According to FedEx and UPS’s GSR (guaranteed service refunds) policies, you are entitled to a return for the whole shipment cost in that situation.
  3. More information on the FedEx and UPS money-back promise may be found here.
  • Package deliveries are subject to a surcharge from both FedEx and UPS.
  • Top retail firms are flocking to these transportation providers on the basis of their money-back guarantee.
  • It is true that FedEx and UPS uphold their part of the agreement by issuing reimbursements for items that are delivered late.
  • However, there is a catch.
  • FedEx and UPS do not immediately refund money when there is a service failure, as some other companies do.

It is the shipper’s responsibility to submit disputes.The procedure entails the detection of delayed deliveries, the classification of those deliveries into the appropriate category, and the disputing of those deliveries.When your invoice is 1000 pages long, the refund recovery procedure becomes both time-consuming and mind-numbing due to the amount of paperwork involved.ShippingChimp enables eCommerce firms to track parcels in real time, estimate FedEx, UPS, and DHL delivery delays, and communicate with consumers after the purchase has been completed in order to increase customer retention.

FedEx delays: How to track packages, understand tracking terms, 2021 holiday deadlines

Published on the 17th of December, 2021.

Holiday shoppers could see challenging 2021 season

Released on the 17th of December, 2021

How to track FedEx shipments in real-time

  • During the busy Christmas season, FedEx provides a variety of ways for consumers to monitor their parcels, which may be done for both domestic and international shipments. Customers should be provided with a FedEx tracking ID number, which can be used to view the most recent updates on the whereabouts of their cargo online. It will also indicate when the cargo was launched, when it was picked up, when it was in route, and when it was delivered. It is also possible to track FedEx shipments by: downloading the FedEx Mobile app and entering the tracking number or scanning the barcode on a door tag
  • downloading the FedEx Mobile app and entering the tracking number
  • downloading the FedEx Mobile app and scanning the barcode on a door tag
  • The following methods are available: texting ″follow″ and a door tag number to 48773 (for example, follow DT999999999999)
  • calling 1.800.GoFedEx (1.800.463.3339) and saying ″track my delivery,″ then following the steps
  • and visiting the FedEx website.
  1. FedEx delivers packages to residential addresses from 8 a.m.
  2. to 8 p.m.
  3. local time Monday through Friday, and on Saturday and Sunday for commercial deliveries.
  • It states that ″if you received an email message from FedEx stating that your shipment would be delivered before end of day,″ this indicates that your package should arrive before 8 p.m.
  • on the delivery date.
  • FedEx Delivery Manager, which needs no fee to use, allowing customers to alter the address of the receiver, reschedule the delivery date, and perform a variety of other tasks.
See also:  Why Is The Post Office So Behind?

What happens if FedEx tracking isn’t updating?

Shipments sent through FedEx receive information at numerous stages along their trips between pickup and delivery, according to the organization. In addition, the frequency of scans fluctuates. ″It is not uncommon for a package to go more than 24 hours without receiving an update on its progress, particularly during times of protracted travel,″ adds FedEx.

What does it mean if FedEx says scheduled delivery is now pending?

According to FedEx, a notification saying that ″scheduled delivery is currently awaiting″ indicates that the business is making every attempt to deliver the product ″as quickly as feasible.″ Depending on the sort of delay experienced and the company’s attempts to overcome it, the expected delivery date may change.

What does a FedEx ‘delivery exception’ message mean?

A FedEx ″delivery exception″ indicates that an unforeseen incident prohibited the shipment from being delivered, such as a customs hold-up, holiday closure implications, or a lack of required documents. In order to receive more updates on the status of packages, the company recommends signing up for its FedEx Delivery Manager service.

What to do if FedEx package doesn’t arrive

  1. Customers should keep track of their packages to get the most up-to-date information on when they will be delivered.
  2. If the website indicates that the cargo is on schedule, the ″Estimated Delivery Date″ provided by FedEx should be utilized as a reference to determine when the package will really arrive.
  3. However, if a package is damaged, lost, or goes missing, customers can utilize this online tool to make a claim for FedEx Express, FedEx Ground, or FedEx Freight shipments, depending on the circumstances.

Holiday shipping deadlines 2021 for FedEx, UPS, USPS 

With Christmas approaching rapidly, buyers will want to get their items in the mail as soon as possible so that they may be delivered by the 25th of the following month. The holiday delivery deadlines for FedEx, UPS, and the United States Postal Service differ. To see shipment dates for all three carriers, please visit this page. This article was submitted by a reporter in Cincinnati.

r/FedEx – Is “potentially delayed” just a indirect “it’s delayed”?

  1. Title.
  2. Maybe someone else has had a similar experience and can tell me what happened.
  3. Although I’ve seen other possibly delayed postings on this sub, most (nearly all) of them concern customs/international origins and how the item is stopped at the border of XYZ country.
  • The problem is that mine is a local cargo from one state to another in the United States that, based on FedEx’s status, does not appear to be subject to US customs.
  • In that case, I was wondering if it was simply a euphemism for ″it’s been postponed,″ or if there was any possibility that it might return to its original date.
  • It’s on its way from Illinois to California.
  • UPDATE: The FedEx shipment date has been restored to normal.
  • It appears to be something people use when they are unable to decide between two options.

UPDATE2: The box arrived at my door on the scheduled delivery date, despite the fact that the ″possibly delayed″ notification returned with a delivery date of 5 days later.UPDATE 3: I have no intention of updating this post again.FedEx (using the FedEx app, not customer support) alerted me that my package had been delivered.Five days have passed since the package was delivered.

  • There’s a problem with their tracking system, apparently.
  • Following a follow-up call from Valve regarding the lateness of the package delivery, I had to inform them that it had not been lost and that I had in fact received it.
  • UPDATE/Advice: Switching to PICKUP will allow you to pick up your box if it is still at a place XYZ kilometers distant from your home and you don’t mind traveling those extra miles.
  • (If you’re using FedEx, change it to site pickup.) I’ve had a few people change their stick orders to pickup and myself recently (in addition to this initial post order), and all of them have gone through with the bulk of them having no concerns, presuming FedEx is simply sluggish and not lost.

If it is lost, they will enable you to pick up the switch, but you will never receive a notification that the switch is ready for collection.

8 Reasons USPS Shipments Are Delayed

  • Important Points: Unpredictable weather conditions are one of the most common causes of USPS delivery delays, accounting for as much as a third of all delays.
  • Another reason for parcel delays caused by the United States Postal Service is shipping to the incorrect address.
  • If your shipment hasn’t arrived, consider making a Missing Mail search request online at MissingMail.USPS.com or filing a claim for insured products.
  1. From the largest cities to the tiniest hamlets, the United States Postal Service (USPS) is the national courier required by the government to ensure safe, dependable, and inexpensive letter and package delivery.
  2. With more than 31,000 retail outlets across the United States, the courier company is responsible for the delivery of about 700 million parcels every day.
  3. Many eCommerce merchants rely on FedEx to provide cost-effective shipping options to their clients because of its extensive distribution network and low shipping rates, according to the company.
  • However, delays occur with any courier service, and USPS delays are unavoidable.
  • It is how you deal with them that makes all the difference.
  • eCommerce retailers should be aware of the most common reasons for USPS shipment delays in order to prevent causing frustration to their clients.
  • This will allow them to plan ahead of time and handle any delivery issues before buyers become aware of them.
  • Merchants that want to ship with the United States Postal Service may take advantage of Easyship’s lower pricing on their most popular services.

Aside from that, you’ll get access to a specialized monitoring system as well as a fully customized post-purchase experience.Some of the reasons why USPS packages may be delayed are discussed in this section.

Table of Contents

  1. First, the weather forecast; second, delivery times are estimates.
  2. 03 Holiday Rush 04 Covid-19 05 Covid-19 08 Unusual Circumstances: 05 Package Was Lost 06 The Address Was Incorrect 07 Pickup Notice Was Left At Your Residence 08 Package Was Lost 06 Address Was Incorrect 07 Pickup Notice Was Left At Your Residence 09 Ways in Which Easyship Can Assist 10 Frequently Asked Questions About USPS Delays

1. Weather

  1. Unpredictable weather conditions are among the most common causes of USPS delivery delays, accounting for as much as a quarter of all delays.
  2. As an example, strong winter storms in the United States may bring snow, freezing rain, and brutal temperatures to many sections of the country.
  3. During this time period, it is also typical to experience unexpected power outages.
  • Consequently, delivery tracks have a difficult time moving around and postal facility service delays caused by severe weather and other natural catastrophes or occurrences such as flooding and storms have become inescapable.
  • Residential customers should check the United States Postal Service’s Mail Service Disruptions Website for the most up-to-date information on weather-related delays in their neighborhood, or they can call the customer service center at 1-800-ASK-USPS during certain hours (800-275-8777).
  • Businesses can report a disruption by sending an email to the following address:

2. Delivery Timelines Are Estimates

  1. When shipping via the United States Postal Service, small companies should keep in mind that the majority of its delivery services do not provide delivery guarantees, but rather estimates.
  2. Priority Mail Express is the only USPS service that has a delivery guarantee, and you can file a claim to have your money refunded if your package does not arrive within the specified time frame.
  3. Delivery estimates on the other hand indicate that your shipment may arrive before or after the scheduled delivery date, depending on the carrier.
  • In the event that your delivery is delayed, you will not be entitled to a reimbursement.
  • For example, the United States Postal Service First Class Package has a delivery estimate of 1-3 days.
  • However, it is possible that your product could come sooner than predicted or that it will arrive a few of days later than the estimated arrival time.
  • It is recommended that you wait 5 days for services with delivery estimates of 1-3 business days and up to 14 days for services with delivery estimates of 2-10 business days before placing your order.
  • If your delivery does not arrive within that time range, you should contact USPS customer service to find out what is causing the hold-up and how to resolve it.

3. Holiday Rush

  1. During the holidays, there is often a significant increase in internet purchasing.
  2. The Christmas and New Year’s holiday seasons are often the busiest times of the year for package delivery by the United States Postal Service.
  3. When comparing the same period in 2019 to the same period in 2020, package volume was up 14 percent until December 12.
  • When private express carriers, such as FedEx and UPS, are pressed to fulfill the Christmas delivery deadline, as happened during the 2020 Christmas season, they will suspend deliveries to select shops.
  • As a result, the majority of new purchases that arrive during the Christmas season are processed through the USPS.
  • As a result of the Christmas rush, the volume of mail being delivered grows to the point that the USPS delivery capacity is exceeded.
  • As a result, shoppers hurry to purchase and send gifts to their loved ones, causing shipping delays with the United States Postal Service.
  • For eCommerce companies to avoid becoming entangled in the Christmas madness, they should urge their consumers to make their holiday purchases as early as possible.

You can simply do this by posting holiday shipping dates on your website so that your customers are aware of what to anticipate before they make a purchase from you.

4. Covid-19

  1. More Americans are scrambling for their health by avoiding in-person store visits since Covid-19, resulting in a historic increase in online buying activity, according to the National Retail Federation.
  2. Please keep in mind that the United States Postal Service is not immune to the impacts of the coronavirus epidemic.
  3. There are a variety of reasons why small companies may encounter USPS shipment delays, ranging from lockdowns and social distance restrictions to USPS personnel becoming infected with the virus.
  • For example, according to the American Postal Workers Union, about 19,000 out of the 644,000 USPS employees had infected the virus by December 22, 2020, and were placed in a quarantine until the infection was eradicated.
  • Due to the courier’s inability to deliver on its commitments under such circumstances, parcels can be found stacked up within USPS facilities for many days at a time.
  • Unfortunately, covid-19-related delays are still a reality today, and because the United States Postal Service (USPS) has not set a timeline for when normal delivery services will resume, eCommerce companies should consider the impact of covid-19 when planning their shipping alternatives.

5. Package Got Lost

  1. Although it is an uncommon occurrence, a damaged or misplaced parcel is another reason why you may face USPS delivery delays in some instances.
  2. If you have not received your shipment more than 7 days beyond the expected delivery time limit, you might consider filing a complaint with the United States Postal Service.
  3. Consider making a Missing Mail search request online at MissingMail.USPS.com, or filing a claim for insured items that have not been claimed within the specified time limit at Insurance.USPS.com.
  • Additionally, you can seek assistance from your local post office with filling out a Request for Missing Mail form.

6. The Address Is Not Correct

  1. Another reason for parcel delays caused by the United States Postal Service is shipping to the incorrect address.
  2. This occurs when your customer supplies you with the incorrect delivery address, or when there is a typographical or grammatical issue in the recipient’s delivery address provided to you.
  3. That implies your shipment will either be delivered to the incorrect address or there will be a delivery exception, both of which may result in additional shipping delays.
  • Package Intercept services are available inside the United States to assist customers avoid USPS delivery delays caused by incorrect address information.
  • For a shipment to be eligible for rerouting, it must have a tracking number and cannot be Standard Mail or a periodical subscription.
  • If a parcel has not been delivered or released for delivery, the United States Postal Service (USPS) will make every attempt to find and deliver it to the right address.
  • Sign into your USPS account and submit a package rerouting request to have it handled quickly.
  • In addition to the Package Intercept fee, you will also be responsible for the anticipated shipping costs to the new location.

7. Pickup Notice Left at Your Residence

  1. Postal service delays might arise when postmen are unable to deliver your delivery on time at times.
  2. As a result, there was no one to take it from you, your house was locked, or a barking dog was in your home.
  3. In such instances, your parcel is left at the local Post Office, and you will receive a pickup notification informing you of the location of your box and the approximate time of pickup.
  • Related: How to Handle Shipping Delays in Your Business (and Keep Your Customers Happy)

8. Unusual Circumstances

  1. While the fulfillment and delivery procedures are underway, a great deal can happen, and there are frequently unanticipated events that result in USPS package delivery delays.
  2. Unusual factors that might cause your shipment to be delayed include truck breakdowns, vehicle accidents, traffic congestion, natural catastrophes, changes in carrier routes, bad weather, and staffing variances at Post Office facilities, just to name a few.
  3. And there is typically nothing you or the courier can do to prevent these scenarios, which means your item may take a bit longer to arrive than expected.
  • When shipping products, eCommerce businesses should consider providing tracking information to their clients so that they may stay up to speed on the status of their packages and alleviate some of the delivery anxiety that comes as a result of these atypical delivery situations.
See also:  How Long Does Dhl Hold Your Package?

How Easyship Can Help

  • Delivery delays caused by the United States Postal Service, like with any other shipping provider, are unavoidable for the reasons we have stated above. Easyship can assist you in navigating through the majority of USPS shipment delays in the manner listed below: A network of fulfillment centers is comprised of the following: Because we work with fulfillment facilities in a variety of places, we can help you save money on shipping expenses while also shortening delivery dates.
  • Commercial Plus Pricing (CPP): All USPS shipments made through Easyship are eligible for CPP pricing, which can result in significant savings for you.
  • Manage every aspect of your USPS shipping experience: You can quickly schedule pickups, print shipping labels, and provide precise pricing and delivery predictions utilizing a shipping rates calculator, all through our website.
  • The ability to use our worldwide tracking system to provide your buyers with a more simplified post-purchase experience through branded emails, dedicated tracking sites, and text message notifications is available.

Register for a free Easyship account and connect your USPS account to your Easyship dashboard to get started right away!

USPS Delays FAQ

  1. So, what happens if my package arrives late from the United States Postal Service?
  2. As we have already shown, the majority of USPS services do not provide a delivery guarantee.
  3. In other words, your package may arrive before or after the time range for which it was projected.
  • As a result, it is recommended that you wait for an additional five days after the delivery window has passed.
  • If the wait continues, you might want to try calling customer support to find out why it is taking so long.
  • Suppose USPS tracking does not update for several days.
  • What happens then?
  • The tracking status of your shipment should be displayed on the USPS tracking page at the time of writing.

It is recommended that you write an email to USPS Customer Service or phone them directly at 1-800-ASK-USPS (1-800-275-8777) if there is no status available or if the information does not update for a number of days.Is it possible to indicate here that they can look through this guide?What Happens If the United States Postal Service Misplaces My Package?First and foremost, you should make a Request for Missing Mail.

  • The United States Postal Service (USPS) will make every effort to locate and deliver your lost parcel to you.
  • Depending on whether you selected a service that offered a money-back guarantee, such as Priority Mail Express, you may be eligible for a return if the item was not discovered.
  • Within 60 days of receiving your mail or package, you may be eligible to submit an insurance claim for a damaged or missing parcel if you have mail or package insurance coverage in place.

Free Vacation Hold Request For Packages

Sign up for FedEx Delivery Manager® to put a temporary hold on your shipments while they are being delivered. Depending on the shipment, we may keep it for up to 14 days through FedEx Express or FedEx Ground. Furthermore, it is completely free.

How to place your packages on a temporary hold

  1. STEP 1: To begin, you must first enroll in FedEx Delivery Manager, which may be found here.
  2. You can get started right away by signing up for free or logging in if you are already a member.
  3. Once you’ve logged in, go to your profile and click on Vacation Hold to put your account on hold.
  • Vacation Hold can also be found under Manage Delivery if you receive a shipment notification that directs you there.
  • THE SECOND STEP: You can select a date range that corresponds with your schedule.
  • If you specify an end date, we’ll hold your FedEx Express and FedEx Ground shipments for up to 14 days and automatically begin deliveries once that date has passed.
  • Also available is the FedEx Mobile® app, which allows you to arrange a hold from any location at any time.
  • STEP 3: Double-check that everything appears to be in order, then click Confirm.

We’ll keep your packages for up to 14 days after they’ve been delivered.

Frequently asked questions

What is the Vacation Hold policy for FedEx deliveries?

When you put a Vacation Hold, FedEx Express and FedEx Ground deliveries to your home address are halted for a period of up to 14 days during the date range that you designate. The first business day following the termination date indicated by you will be the first day of normal delivery for us again.

Why isn’t my Vacation Hold working?

It is possible that your Vacation Hold is not functioning properly since it is not a package that can be retained by this service. The use of a Vacation Hold is only available for shipments sent using FedEx Express or FedEx Ground.

How much does a Vacation Hold cost?

It’s completely costless! To put a Vacation Hold, all you have to do is join up for FedEx Delivery Manager, which is also completely free. FedEx Delivery Manager gives you greater control over your deliveries at the times and locations that are most convenient for you.

Reduce Your Parcel & LTL Shipping Spend

  1. We are well aware that there is no one-size-fits-all answer to the problem of cost-effective delivery.
  2. Our team of former UPS, FedEx, and LTL price analysts uses a combination of data modeling, Shipware’s unique technology, and insider expertise to provide a solution that is tailored to your specific requirements.
  3. Interested?
  • Whether your aim is to minimize shipping costs, enhance delivery times, ensure customer satisfaction, or achieve all of the aforementioned objectives, Shipware is here to assist you.

Businesses that partner with Shipware average 21.5% savings on annual shipping costs

  1. Shipware has assisted businesses of all sizes and sectors in reducing shipping costs and spending more wisely, regardless of whether they spend $100 million or fifty thousand dollars each year on shipping.
  2. In our experience working with Shipware, we discovered that the secrecy provision in carrier price agreements is a well-thought-out approach to prevent shippers from learning the rates and terms of other shippers, as we are not permitted to discuss rates.
  3. We were able to have a better understanding of the discounts and concessions we were entitled to as a result of the Shipware process without having to violate any agreements with our delivery partners.

VP of Supply Chain, Automotive

  1. Detroit, Michigan (MI) We used to send our LTL shipments through a third-party broker.
  2. According to theory, it’s a good concept: profit from higher discounts by pooling the volume of dozens or hundreds of other shippers.
  3. However, after working with Shipware, we discovered that establishing direct ties with carriers allowed us to avoid paying high broker markups and to lower our LTL prices significantly.
  • We are saving 18 percent by continuing to use the same high-quality LTL suppliers that we had been utilizing previously, and as we grow, WE – not the broker – will benefit from even greater reductions in price.
  • We’re also utilizing Shipware’s Transportation Management System (TMS) to select the most appropriate carriers for the most appropriate cargoes, resulting in shorter travel times and reduced prices.
  • I’m not going to utilize a broker in the future.

Dir of Transportation, Consumer Products

  1. Carlsbad CAI’m not a novice when it comes to logistics.
  2. I’ve been at my profession for about two decades, and I’ve had the opportunity to deal with 4-5 different parcel invoice audit businesses during my career.
  3. Shipware’s audit is, without a doubt, the best available.
  • Their expenditure management reports and site are tools that I truly utilize to enhance my business on a weekly basis, resulting in considerable savings week after week.

President, Automotive

San Diego CA

Let’s Crunch the Numbers

Provide your answers to a few questions to obtain an estimate of how much money you could save if Shipware were on your side.

FedEx Says Delivered But No Package (What to Do)

  1. Here is where you will find cold hard facts: FedEx says package has been delivered, yet no package has been delivered (What to Do) Today’s technology provides us with a great deal more control over our delivery.
  2. Using the computer, we can even keep track of our mail and find out what is on its way.
  3. There are problems and delays in communication in the system, as there are with everything.
  • It is possible that the firm in charge of your delivery will declare that you have received the package on more than one occasion.
  • You’ll discover what to do if anything like this happens here.

FedEx Says Delivered But No Package?

  1. It suggests that the driver may have made the mistake of marking it as delivered and even received by you by mistake.
  2. They may have delivered it to a different address that was identical to the original and tagged it as delivered.
  3. The bottom line is that a mistake has been made, and it is necessary to correct it.
  • There are things you may do to ensure that you are not held responsible.
  • This can also be a problem if you allow it to happen on your watch.
  • The first thing you should do is get in touch with FedEx as soon as possible.
  • Have all of your tracking information on available and be prepared to answer any inquiries about where it came from, who it was sent by, and so on.
  • This must be completed as soon as possible since the more you delay, the more difficult the situation may get.

You’ll want them to recognize that the corporation, not you, made an obvious blunder here.There is a possibility that they supplied a tracking number, as well as a designated delivery person.If you phone them first, you may inform them that you did not receive the shipment, and they would understand.They should be able to get the box from whoever it was that they gave it to, or they should be able to search the vehicle and discover that they did not in fact deliver the product at all.

  • Furthermore, a computer malfunction may have occurred.

Your Neighbor May Have It

  1. It’s beneficial to be acquainted with your neighbors, but even if you aren’t, they may not object if you inquire as to whether or not they received your delivery by mistake.
  2. The most likely scenario is that they will not have taken it, but anything is conceivable, especially if you do not know who is responsible.
  3. However, a courteous inquiry as to whether or not they have taken it in for safekeeping is a good place to start.
  • The driver may leave it outside the door if you reside in an apartment complex and someone else may be able to take advantage of the situation.
  • It is possible to live in a complex where the office collects all of the parcels for the entire complex.
  • A common example of this is in huge apartment complexes and condominiums.
  • Because someone is there at the office to sign for it, it is a secure route.
  • That implies that FedEx is responsible for the delivery of your shipment first, followed by the office and last you and your family.

After they put a notice on your door or in your mailbox, it is your obligation to pick up the parcel within a certain time period after receiving the notice.If the product is listed as delivered, but you did not get any notification that it had arrived at the office, the parcel is the responsibility of the office.If it’s tagged delivered, but it’s not at the office and you haven’t received a note, it’s back on FedEx’s delivery schedule.In this situation, make sure to notify the office that you are expecting a box from FedEx to arrive.

  • Tell a specific individual so that you will know who to contact when you are expecting the shipment around the time you expect it.
  • You will be able to avoid the problem if you do so.

Where Would A Driver Put A Package?

  1. There are several strange locations where your delivery may be delivered by a driver.
  2. Some delivery drivers will become accustomed to making deliveries to your house or flat.
  3. For example, they could position the box in a neat little hiding location that is difficult to see at first.
  • Examine the area around your front entrance and porch area thoroughly.
  • They might even tuck it beneath the doormat to keep it hidden.
  • Yes, that is something that you may normally observe, but it is not uncommon, and no one understands why.
  • Perhaps they are aware that it is more difficult to see from the road.
  • The excellent ones will assess the area surrounding the entrance and select the most advantageous location.

All you have to do is look for it.Occasionally, they will place it in a mailbox.This is also quite prevalent if the item is tiny and adaptable in size.Example: A small to medium-sized box or an envelope with a cushioned insert can be used to ship business cards and other small items.

  • It may be necessary to invest in a lockable box for parcels in order to provide additional security.
  • When they place the package in the box, it will automatically lock when they close the door or lid, depending on the type of box you receive.
  • You are not required to hand out a key to anyone.
  • Certain models will be secured to the porch or wall with bolts and will have a keypad where you will enter a combination of digits that will be known only to you and no one else.

Most of the time, you may alter the combination whenever you want just for extra piece of mind.They are commonly sold for a few hundred dollars and upwards of two thousand dollars.

The Package Could Be With USPS

  1. SmartPost is a FedEx program designed specifically for small and medium-sized enterprises.
  2. Ground delivery is more cost-effective than air delivery.
  3. FedEx will normally designate the delivery as delivered in these situations once the box has been handed over to the United States Postal Service (USPS) for their portion of the delivery.
  • In the event that you have called FedEx first and followed their recommendations, you should be able to wait a few days and your item should come shortly thereafter.

How Can I Prevent This Situation?

  1. You can avoid this situation by stating your instructions clearly in your instructions.
  2. The good news is that there are steps you can take to get organized and prevent the situation from occurring as much as possible.
  3. It is still possible, but the chances of it happening are greatly reduced.
  • These steps can save you a lot of time and aggravation, especially if you receive a large number of packages.
  • First and foremost, clarity is essential.
  • Make certain that the address is correct and that the instructions are clear.
  • There is always a convenient location to leave delivery instructions.
  • Fill in the blanks with any additional information that will assist the driver in finding your location and avoiding a misdirection.
See also:  What To Do If Package Is Returned To Sender?

You can even put the color of your house or something else that makes your house stand out so that the driver knows what to look for.

Can I Get A Signature?

  1. Yes, you have the option of requiring a signature from you or someone else who will be accepting a shipment on your behalf.
  2. This is the most straightforward method of ensuring that a shipment is never delivered without someone there to sign for it.
  3. This is even more beneficial if you have a home office.
  • Alternatively, an assistant, family member, or neighbor can sign for the delivery for you if you are unable to do so yourself due to circumstances beyond your control.
  • Is there a person that answers the door in the building?
  • This might also be an excellent option.
  • When you arrive, they can hold the box at the desk or in the office for you until you arrive to pick it up yourself.
  • This is simple; all you have to do is set up the direct signature with FedEx.

What Pickup Options Do I Have With FedEx?

  1. If you are concerned, you may save yourself a lot of time and effort by scheduling the collection of all of your items at FedEx’s headquarters.
  2. Simply contact FedEx and arrange for this to be done.
  3. It is recommended that you set up any FedEx orders over the phone or in person so that you can communicate clearly and receive feedback from a live human being.
  • Get a name and feel better about your communication.
  • You will also have greater remedies in the event of misinformation being provided.
  • You may go even farther and set up a post office box, which would cost anywhere from $25 to $100 depending on the size of your business.
  • You may have all of your packages from private individuals or businesses sent to the box, and then you just pick it up.
  • The majority of businesses, including the actual post office, will send you an email informing you that a parcel is waiting for you there in the first place.

What Is FedEx SmartPost?

  1. It is responsible for the final leg of the delivery to your door once FedEx has transferred the item to the United States Postal Service.
  2. FedEx SmartPost is a service that is comparable to the UPS SurePost service.
  3. When you realize what it requires, it is more cost-effective than not doing so.
  • FedEx’s most expensive part of the delivery procedure is the last leg of the journey.
  • If they are able to offset this cost by outsourcing the final leg of the delivery to the United States Postal Service, they will be able to pass the savings on to the client.
  • Generally speaking, this service is most cost-effective for small to medium-sized organizations, although they do have a residential program available as well.
  • Delivery of your package must take place between Monday and Saturday.
  • Packaging must weigh less than 70 pounds and be no more than 130 inches in length to be considered acceptable.

Following the ordering of your goods, you will have to wait between two and seven days for delivery.In the event that you are reading this text, it is possible that you are in the market for frequent delivery and that you would profit from this sort of service.Here are the advantages, so you can decide for yourself how important they are.First and foremost, if you get several products in your business or personal life, your shipping costs might be significantly lowered.

  • You will not be required to pay the last-leg costs to your door that FedEx is required to pass on to you if you do not participate in the program.
  • If you’re afraid that your usual delivery method will be altered, be assured that it will not.
  • Your financial situation will improve as a result of your expense reductions.
  • Everything about the initial phase of the shipping procedure will remain the same.

There will be no need for you to make any journeys to the post office.The only thing that changes is the firm that delivers it to your door, so get accustomed to seeing a USPS truck instead of a FedEx vehicle at your door on a consistent basis.Many of you have probably observed this happening after purchasing something on the internet and having it arrive in your mailbox.You might have been a little perplexed, but artisans, Amazon, and other large and small businesses rely on this service in order to provide you with the best shipping costs possible.

Can I Have A PO Box With FedEx SmartPost?

Yes, you may use this application to obtain a PO Box, which is really convenient for most individuals who receive things in a PO Box. This is due to the fact that the USPS leg of the service will deliver to the post office and, as a result, will deliver to your PO Box without charging you an additional fee.

Can I Get Saturday Deliveries?

Yes, you may receive deliveries on Saturdays at no additional cost.There are also a plethora of software connectors available, which makes things considerably more straightforward.It may be seamlessly incorporated into a number of shipping software systems without further effort.Additionally, you will not be required to utilize two tracking numbers.

The tracking number for your deliveries will always be the same for both legs of the delivery route.This implies that the number is the same for everyone.

Are There Any Cons To Using SmartPost?

There are a few points to keep in mind.You are need to utilize your own boxes.You will not be able to use the free boxes that the United States Postal Service typically offers.If you ship outside of the lower 48 states, you will forfeit the money you saved through the program.

As a result, if your primary customer base is in Alaska or Hawaii, you may not want to take advantage of the program.When it comes to tracking codes, it is possible to become perplexed.With the SmartPost program, there will only be one code, but you may see ″delivered″ and then ″out for delivery″ many times in a row.The important thing to remember is that you only have one code, and the first time it is delivered indicates that it is in the hands of USPS after being transferred from FedEx.

  1. The second time is when the United States Postal Service delivers it to your door.

Conclusion

There are a variety of reasons why your delivery may have been marked as delivered but has not yet arrived.Keep in mind that you have more power over the situation than you may believe you have.Make certain you contact FedEx.This is the first stage in the process.

You must ensure that all of your delivery information is communicated properly and concisely.As a result, there is no accountability on your side unless you wait too long, at which point the tracking becomes more difficult.You might install a lockbox on your property, or you could just utilize a post office box.You will not only prevent this problem, but you will also save money as a result of your actions.

  1. The scenario is win-win, and you may utilize the software for personal shipping as well as corporate shipping.

How to Deal With Shipping Delays

Even with the most efficient carriers, shipping delays are an unavoidable fact of life (thanks to the growing consumer demand).And when they occur, they have a tendency to drive away your consumers.That’s not all, either!It is the hard reality that you have no control over such situations and that you frequently feel powerless when they occur that is the most distressing aspect of them.

Don’t be concerned!Dealing with shipment delays isn’t rocket science, but first, we’ll debunk a few fallacies about the subject to make things a little simpler for you.Let’s start with the first myth: delays are extremely unusual and infrequent.

Shipping Delays are More Common Than You Think

One of the most common reasons for brands to overlook delays is the notion that delays occur just once in a while and do not constitute a threat to their operations.Contrary to popular belief, shipment delays are more prevalent than we realize.Regardless of the carrier, anything between 6 percent and 12 percent of all shipments are often delayed on an average basis.This percentage rises to more than 30% during periods of heavy service congestion, such as the recent supply chain crisis and the holiday shopping season.

According to the State of Holiday Shipping study from LateShipment.com, between 16 percent and 20 percent of items dispatched by UPS and FedEx would not arrive on time during the holiday season of 2021, according to estimates.Aside from the possibility of delivery delays, another unintentional error that online retailers frequently make is to delegate responsibility for the delivery experience to the shipping company.This leads them and us to Myth2: clients accuse the shipping carrier of being the cause of their shipment delays.

The Real Cost of Shipping Delays

Now that you have an understanding of how frequently shipping companies fall short of expectations, the next logical step is to determine how this has been harming your company.Even though you’ve probably felt the pain of shipment delays yourself, it’s worthwhile to consider how they might be troublesome for businesses like you in terms of skyrocketing shipping prices.First and foremost, it is important to understand that the client bears responsibility for their packages (even after you have given them over to the shipping carrier), and that this responsibility falls on you, the store.When something goes wrong during the delivery process, your consumers will immediately point the finger at you.

You should also be aware that every incident of a delivery delay costs you a lot of money, sometimes even more than you realize.Your company’s brand, customer loyalty, and financial line are all negatively impacted by late delivery at a significant cost.Finally, but certainly not least, here are some data that support our assertion.

The impact of late deliveries on key customer satisfaction metrics

It goes without saying that a client who has suffered a delay in obtaining their package is less inclined to purchase from you in the future.You end up losing them for good, for all time.Granted, requesting shipment reimbursements from your carrier for poor service is a wonderful thing, but bear in mind that it will not make up for a negative delivery experience your consumer has had.If you lose a client, it is the ultimate disaster for your company since you can no longer rely on them for repeat business or great feedback.

You end up suffering a significant setback.The value of your company’s brand is eroding.And keep in mind that even a single negative review on a popular social media platform might drive away hundreds of potential purchasers.Now that we’ve shown the financial impact of frequent shipment delays on your company, let’s go back to the beginning to dispel myth3 – delays are caused solely by service failures on the part of shipping carriers.

Why Do Shipping Delays Occur

  • Despite the fact that shipping delays occur on a regular basis, it is partially accurate that they are mostly caused by shipping providers failing to meet their claims of on-time delivery despite their hectic schedules. However, this is not the only reason why packages take so long to get at their destination. Some of the additional factors that contribute to the occurrence of delays are as follows: Transit confusions caused by human mistake
  • delivery exceptions such as failed deliveries
  • ineffective warehouse management
  • a lack of coordination among the individuals involved
  • and other issues.
  • For foreign shipments, customs complications may arise
  • shipping carriers may operate above peak capacity during supply chain interruptions or the holiday season
  • and acts of God, such as severe weather changes or natural tragedies, may cause delays.

This gets us to the fourth and last fallacy — that delays are unavoidable in some cases.

What You Can Do About Shipping Delays (You Have the Power)

The belief that delays are unavoidable is another prevalent misperception regarding them.However, while they occur unexpectedly, the consequences of their occurrence can be reduced to a significant degree.You may eliminate delays from being a source of annoyance for your consumers by using the appropriate procedures.There are a plethora of things you may take to minimize the likelihood of late delivery occurring.

1. Communicate with The Customer

First and foremost, it is critical that you communicate effectively with your customers.One of the last things a client wants to learn is that their package has been delayed and that the shipper has failed to communicate this information.Please make an attempt to communicate with the client and keep them up to date on the status of their package.Please accept my apologies if this is necessary.

Inform them of the current situation.

2. Use an Automated Auditing Service to Hold Carriers Accountable

Performing audits on your shipping carrier’s bills is a particularly effective technique to guarantee that you receive the time-bound service that you need.The reality is that most shipping carriers provide reimbursements if goods are delayed as a result of their own mistakes or negligence.Some companies, such as UPS and FedEx, guarantee reimbursements even if the delay is only a minute or two.However, they make it difficult to complete their claim forms, and they only allow claimants a limited amount of time to file their claims before they must be rejected.

You must have a mechanism in place that allows you to audit your delivery provider and receive a reimbursement every time they make a mistake.The process of conducting manual audits inside your firm may be time-consuming and expensive.Fortunately, a cost-effective automated solution may make things a whole lot easier for you.

3. Track Your Shipments in Real-Time

Here’s a great piece of advice for you.Consider subscribing to a service that will allow you to track your packages in real time.More control over the shipping process will allow you to respond to delays more effectively and efficiently.Whenever you observe a delay during a shipment’s route, you may take action to remedy the situation.

You can either send a replacement parcel via a speedier means of delivery or notify the client about the delay before they become aware of the problem.

4. Take Ownershi

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