Why Would U.S. Customs Call Me About A Package?

These calls, whether a pre-recorded message or live person, are phone scams/phishing attempts and residents are urged to not provide the caller with any information. The Department of Homeland Security and CBP does not solicit money over the phone.
It can be scary: The caller says there’s a suspicious package addressed to you and it has been held up by the CBP. They say it contains drugs, weapons, cash, or other contraband, and if you don’t pay up, you’ll be arrested. In reality, they want your money and personal information.

Is the US Customs and Border Protection receiving calls from scammers?

U.S. Customs and Border Protection (CBP) agents and officers nationwide are receiving numerous calls from residents concerned about unsolicited calls from scammers posing as U.S. Border Patrol agents and U.S. Customs and Border Protection officers.

What does ‘held at customs’ mean?

‘Held at Customs‘ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

Why is my package taking so long to get through customs?

Incorrect paperwork can cause considerable customs headaches, make sure your documents are in order and aren’t in the wrong language or alphabet. Unfortunately if you have chosen to use a slower form of shipping such as airmail, in many countries customs is a slow and stressful process.

How does the US Customs and Border Patrol suspicious package scheme work?

How the Scam Works The suspicious package scheme: You receive a call, email or text saying US Customs and Border Patrol has intercepted a suspicious package addressed to you. You’re instructed to respond immediately, or a warrant will be issued for your arrest.

Will US Customs and Border Protection call you?

You should be aware that U.S. Customs and Border Protection (CBP) never calls or emails anyone to collect duty. If you owe duty on something, you will get a notice on an official Customs form detailing what the duty is for, and giving you an official post office box to send the payment to.

How do I contact US Customs about a package?

U.S. Customs and Border Protection

  1. Website: U.S. Customs and Border Protection.
  2. Contact: Contact Customs and Border Protection.
  3. Local Offices: Ports of Entry—Air, Land, and Sea.
  4. Main Address: 1300 Pennsylvania Ave., NW.
  5. Phone Number: 1-202-325-8000.
  6. Toll Free: 1-877-CBP-5511 (1-877-227-5511)
  7. TTY: 1-866-880-6582.
  8. Forms:

Does border Force call?

“The Australian Border Force will not call, email or contact you via social media and threaten to arrest you.

Why would Canada Customs call me about a package?

Mail packages

The CBSA may call recipients/importers to clarify package declaration details; however, if you receive a call telling you that you must pay duty and taxes on a package that the CBSA is holding and threatens penalties, including jail time, beware that this is a scam.

Will Border Services call?

The CBSA says it would never request a social insurance or credit card number by telephone or email. “If an individual receives a telephone call or an email asking for this information, or requesting payments from the CBSA, it is a scam,” the CBSA said.

How do I know if my package was seized by customs?

Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.

Is my package stuck in U.S. Customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

What do U.S. Customs ask?

Be Prepared for Questions From CBP Officials

  • Why are you visiting the United States?
  • Where will you be staying?
  • Who will you be visiting?
  • How long will you be staying?
  • How much money do you have available for this trip?
  • Have you visited the United States before, and if so, how long did you stay?
  • How do I contact ABF?

    Call the Department of Home Affairs on +61 2 6196 0196. Please note our service centre is closed on Australian National Public Holidays (New Year’s Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Christmas Day and Boxing Day).

    How do I contact Brisbane customs about a package?

    1. Street address: 20 – 22 The Circuit. Skygate.
    2. Postal address: GPO Box 1464. Brisbane QLD 4001.
    3. Counter hours: 8:30 am to 4:30 pm Monday to Friday by Appointment. Counter Service is open from 10:00am to 2:00 pm only, other times by appointment.
    4. Phone: General Enquiries: 1300 558 287. Counter Appointments: 07 3136 7578.

    What happens when customs seizes your package Australia?

    After goods are seized

    If suspected infringing goods are seized, the ABF will notify you and the importer. The importer will then have 10 working days to either forfeit the goods or ask for the goods to be released. If no response is received, the goods are deemed to be forfeited.

    Does Service Canada call with automated messages?

    The CRA’s automated courtesy calls do not ask for, or give out, personal information. To learn more about how to identify fraudulent communications, go to Protect yourself against fraud.

    Will Service Canada ever call me?

    1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.

    Why does Service Canada call you?

    A CRA officer may call you to ask you for the missing returns. the CRA has questions about the tax and benefit records or documents you sent. A CRA officer may call you for more information. you are a small business and the CRA is offering a Liaison Officer visit.

    Is the US Customs and Border Protection receiving calls from scammers?

    U.S. Customs and Border Protection (CBP) agents and officers nationwide are receiving numerous calls from residents concerned about unsolicited calls from scammers posing as U.S. Border Patrol agents and U.S. Customs and Border Protection officers.

    Who is calling me from US Customs and Border Patrol?

    The person who contacted you is nothing more than a scammer impersonating a US Customs and Border Patrol agent. It’s just a scammer trying to gain access to your personal information and bank accounts.

    What to do if you get a call from US Customs?

    Following a rise in these scams early this year, US Customs and Border Protection issued a warning to the public recommending anyone who encounters this scam to hang up or ignore the message. Then, report the experience to the FTC. Beware of unsolicited calls, texts and emails.

    How does the US Customs and Border Patrol suspicious package scheme work?

    How the Scam Works The suspicious package scheme: You receive a call, email or text saying US Customs and Border Patrol has intercepted a suspicious package addressed to you. You’re instructed to respond immediately, or a warrant will be issued for your arrest.

    Phone Scam Alert – Callers Impersonating CBP Officers/Agents

    MIAMI, FLORIDA — The unpleasant reality of scammers preying on unsuspecting people continues to exist across our society.A new sort of telephone scam is targeting homeowners around the country, aiming to get financial information from those who are not paying attention.The United States Customs and Border Protection (CBP) is getting a large number of complaints from citizens around the country who are worried about unsolicited phone calls from fraudsters posing as United States Border Patrol officials and United States Customs and Border Protection officers.Several residents have reported that the calls are accompanied by a pre-recorded message indicating that ″a box of narcotics and money is being transported; it has your (the caller’s) name written on it and it has been intercepted.″ It is then prompted to dial 1 to talk with a CBP officer/agent, who will attempt to obtain the caller’s banking information from him or her.

    1. Telephone scams and phishing attempts are being made, and locals are being advised not to divulge any personal information to the caller.
    2. The Department of Homeland Security and Customs and Border Protection (CBP) do not collect funds over the phone.
    3. The number to call should be recorded along with any other essential information concerning the call.
    4. The call should be quickly terminated along with any necessary reports to law enforcement authorities, if at all feasible.
    1. Phone scams may be reported to the Federal Trade Commission using their website, reportfraud.ftc.gov/reportfraud.
    2. The citizens of our neighborhood who have taken the time to alert us about these fraudulent calls have our gratitude.
    3. When you see or hear anything that doesn’t seem quite right, you have the ability to say something and make a difference in preventing others from becoming victims of crime,″ stated Vernon Foret, Director of Field Operations for Florida.
    4. ″These criminal scam callers are wanting your money and personal information,″ says the author of the article.
    • If you receive a phone call claiming to be from CBP and requesting for money, we want to urge our relatives, friends, and residents to HANG UP,″ they said.
    • Continue to remain attentive and cautious, and never provide personal or financial information to an unknown or unsolicited phone caller.
    • We encourage you to follow us on Twitter @DFOFlorida and @CBPFlorida for the most up-to-date information.

    Package Stuck in Customs? Follow These Steps

    • Important Points: Your box may be held up at customs because the products it contains are restricted for import or because the paperwork it contains is inaccurate.
    • Inquire with your delivery courier to see whether or not your package has been held up at customs.
    • We at Easyship make certain that all customs paperwork is completed and that your items are delivered on time, thanks to the assistance of our shipping professionals.

    What should you do when your cargo is detained by the customs authorities?Having a shipment detained by the customs authorities can ruin your consumers’ purchasing experience and result in financial losses due to missed income when either incoming or departing products become blocked.There are a variety of reasons why a cargo may become detained at customs, and the severity of these reasons can range from severe (your items are disallowed) to minor (your shipment is delayed) (having the incorrect paperwork).Whatever the cause for your products being detained, following these easy steps can assist you in getting your items moving and avoiding future customs complications.

    1. Many times, it’s not clear who to contact or what to do in order to get your package out the door as soon as feasible.
    2. In this post, we’ll discuss how to figure out what’s going on with your cargo, how to ensure that it arrives on time, and how Easyship can assist merchants with the process.

    Table of Contents

    01 Make contact with your third-party logistics provider.02 Get in Touch with Your Carrier 03 Determine whether or if there are any outstanding taxes.04 Check to Make Sure There Is No Missing Documentation 05 Take a breather 06 What to Do If You Get Stuck at Customs The first thing you should do is get in touch with the person who sent your things.For a variety of reasons, the shipper will frequently solely communicate with the seller on the cargo.

    1. Contact the seller to find out what is going on with the shipment and whether or not they have forgotten to include any of the critical papers essential to send your package through customs without incident.
    2. Your vendor will be able to communicate with the shipper in order to obtain further information about your cargo and the difficulties encountered.
    3. You should also make certain that your seller provides you with a tracking code, which will allow you to follow your delivery more accurately.
    4. The most convenient way to do this is usually through the courier’s website, where you will be able to see what is happening with your package.
    1. If you believe you have a package that has become stopped in customs, the first place you should contact is the shipping sender.
    2. Check to see if your package is in fact being held up in customs.
    3. Often, express carriers such as DHL or FedEx will be able to help you get your cargo through customs.
    4. Generally speaking, the best method of contacting carriers is via phone; however, be aware that carriers frequently employ premium-rate lines, which can soon become prohibitively expensive.
    • Contacting the shipper will assist you in determining whether or not there is anything you can do to reduce the time your package spends in customs.
    • It’s important to have your tracking number on available since it will assist the shipper in tracking down your shipment.
    • Be cautious, as unscrupulous vendors from the Far East have been known to substantially under-declare the value of packages of DDP shipments in order to reduce their tax payments (this can also occur with DDU shipments).
    • It is possible that items will be confiscated by customs agents if their value is not declared correctly.
    • This can be a big nuisance.
    • While it may be tempting to avoid paying tax by undervaluing a cargo, this is considered tax evasion, and you should take precautions to ensure that this does not happen to you.

    It is possible that actively interacting with your shipper and being aware of these scenarios can assist you in getting your shipment released more quickly and avoiding any potentially unpleasant situations in the future.

    Find out if there are outstanding taxes

    The majority of nations charge taxes on shipments that exceed a particular amount; if these taxes are due on your cargo, it will be detained until the unpaid balance is paid in full.If you ship through a normal express shipper or the postal service, they will pay the tax on your behalf (DDU), clear your products through customs, and charge you an administration fee for their services.You will need a customs broker for bigger shipments (above $2500 in the United States), who will arrange for the payment of taxes and the release of your package from customs.You may find one here.

    1. You can do this on your own, but it will almost always cost you more money than getting a professional to do it.
    2. Make certain that you understand the customs clearance procedure, tax agreements, and that you have paid all applicable taxes; otherwise, you run the danger of having the product returned to your warehouse or even destroyed.
    3. We’ve put up a guide to help you learn more about customs and taxes when shipping internationally.
    See also:  What Is My Full Address Zip Code?

    Ensure there is no missing or incorrect paperwork

    One of the most prevalent causes of shipment delays is the absence of necessary documents.The documents necessary for your shipping will vary depending on the quantity and value of your consignment.Even seemingly innocuous errors, such as the vendor failing to provide an invoice or CN22 customs form, might result in considerable delays in the delivery of your package.It might be tough to figure out what is missing, especially if you don’t have access to the parcel in your possession.

    1. If you are using an expedited shipping service, they will be able to assist you in recovering any lost documents – and contacting your shipper is a smart starting step in recovering your paperwork.
    2. If you do, in fact, have a missing document, they will be able to provide you with the best advice; it may just be a matter of sending them a document by email.
    3. Incorrect documentation can create significant customs issues, so double-check that your paperwork is in order and that it is not written in the wrong language or alphabet.

    Wait

    Unluckily, if you have selected a slower mode of shipment, such as airmail, you will find that customs is a time-consuming and difficult experience in many countries.Prepare yourself to just wait for your cargo to arrive.Frequently, shipments are held up at customs for inspection to ensure that the contents of the box and the value of the products were correctly stated.In order to prevent or speed up these random inspections, there is little that can be done, and any attempts to do so may prove to be a waste of time.

    1. For shippers, the most important thing they can do is correctly declare the products they transport by carefully completing out the necessary papers.
    2. In the case of a package delivered through the mail system, waiting is typically the best option because tracking is notoriously inaccurate, and it’s frequently preferable to just sit back and relax.
    3. Your cargo will be delivered eventually, however it may take some time to arrive.
    4. Maintaining your composure is an important part of the struggle; try not to become overly concerned about the delays; your package will arrive soon.
    1. Delivery tracking can be unreliable at times, shipments can disappear and return in other locations; nonetheless, please be patient, your package will arrive.
    2. If you’re shipping something internationally, the postal system is excellent when it comes to customs clearance – your package will be automatically cleared and released, and all you have to do is wait and pay any applicable taxes if you’re approached; it’s a simple but time-consuming process that can take several days.
    3. Using a platform like as Easyship can assist you in ensuring that customs delays are a thing of the past for your organization.
    4. Easyship makes certain that all of the necessary customs documentation is completed and that your orders are delivered on schedule.
    • Customs hold-ups may damage a customer’s experience, and they are one of the primary reasons that customers are afraid to purchase from other countries.
    • By utilizing Easyship, you can ensure that your company will have no difficulties delivering worldwide.
    • Interested in learning more?
    • Take a look at our comprehensive guide on international shipping.

    Stuck at Customs FAQ

    Do you know how to find out whether your delivery has been held up at customs?Contacting the shipper will assist you in determining whether or not there is anything you can do to reduce the time your package spends in customs.Make sure you have your tracking information on hand since it will assist you in locating your item if it gets lost in the mail.What causes shipments to become stuck at customs?

    1. There are a variety of reasons why your item may be held up at customs.
    2. For example, the item you’re shipping may be a restricted or forbidden item, or you may have failed to include all of the necessary documents.
    3. What exactly does the phrase ″customs cleared″ mean?
    4. This notice informs you that your shipment has been cleared by customs and is on its way to its final delivery destination.

    CBP Warns of Telephone Scam

    WASHINGTON — The U.S.Department of State has issued a statement saying that A new sort of telephone fraud is attempting to get financial information from citizens all around the country through the use of automated phone calls.Residents have reported getting unsolicited calls from fraudsters masquerading as U.S.Border Patrol agents and Customs and Border Protection (CBP) officers, according to the United States Customs and Border Protection (CBP).

    1. Callers claim receiving a pre-recorded message stating, ″A box of narcotics and money was being transported with your (resident’s) name on it, and it has been intercepted,″ among other things.
    2. For a conversation with a CBP officer or agent, the person is asked to press 1.
    3. Following that, the resident’s banking information is required.
    4. These calls are telephone scams/voice phishing attempts, and they are not legitimate.
    1. Residents are strongly advised not to divulge any personal information to the caller.
    2. The Department of Homeland Security and Customs and Border Protection (CBP) do not collect funds over the phone.
    3. When such calls are received, residents should make a note of the number and any other important data about the call, immediately hang up, and report the incident to the Federal Trade Commission online.
    4. Residents should follow @CBP for the most up-to-date information on this issue on Twitter.

    CBP Warns Residents of Phone Scam

    The city of Duluth, Minnesota, has been designated as a National Historic Landmark.A new sort of telephone hoax is being used to target Duluth residents in an attempt to get financial information from unsuspecting homeowners, according to authorities.Agents from the Duluth Station of the United States Border Patrol have received a large number of complaints from citizens who are worried about unsolicited phone calls from fraudsters posing as United States Border Patrol agents and United States Customs and Border Protection officers.Residents have reported that the calls are accompanied by a pre-recorded voice indicating that ″a package of narcotics and money that was being transported has your (the caller’s) name on it and it has been intercepted.″ A CBP Officer/Agent will next attempt to obtain the caller’s banking information by instructing him or her to push 1.

    1. Telephone scams and phishing attempts are being made, and locals are being advised not to divulge any personal information to the caller.
    2. The Department of Homeland Security and Customs and Border Protection (CBP) do not collect funds over the phone.
    3. It is recommended that those who get such calls take down the phone number and any other essential information about the call and then report the occurrence to law enforcement for further investigation.
    4. Calls to the Federal Trade Commission’s 1-877-382-4357 hotline can be used to report phone scams to the organization.
    1. In the words of Acting Chief Patrol Agent William J.
    2. Maddocks, ″It’s always upsetting when fraudsters attempt to take advantage of naïve citizens, especially during this Christmas season.″ ‘We are grateful to the concerned citizens who have reached out to us with this information, which will help to ensure that our family, friends, and members of our community do not become victims of these crooks.’ Follow us on Twitter @USBPChiefGFN or @CBPGreatPlains for the most up-to-date information.

    CBP Warns Residents of Phone Scam

    GRAND FORKS, North Dakota — A telephone scam is being used to target citizens around the country in an attempt to obtain financial information from those who are not paying attention.A large number of complaints from citizens worried about unsolicited calls from fraudsters posing as U.S.Border Patrol agents and U.S.Customs and Border Protection officers continue to be received by U.S.

    1. Customs and Border Protection agents and officers around the country, according to the agency.
    2. Residents have reported that the calls are accompanied by a pre-recorded voice indicating that ″a package of narcotics and money that was being transported has your (the caller’s) name on it and it has been intercepted.″ A CBP Officer/Agent will next attempt to obtain the caller’s banking information by instructing him or her to push 1.
    3. Similarly, allegations of this sort of scam have been received; however, the caller is a real person rather than a pre-recorded message in this instance.
    4. These calls, whether they are from a pre-recorded message or a live person, are phone scams/phishing efforts, and people are advised not to divulge any personal information to the caller in response.
    1. The Department of Homeland Security and Customs and Border Protection (CBP) do not collect funds over the phone.
    2. Those who get such calls are advised to make a note of the phone number, any pertinent information about the call or its originator, and to hang up as soon as possible.
    3. Residents are advised to report the incidences as soon as they are discovered or become aware of them.
    4. Phone scams may be reported to the Federal Trade Commission online, and ″we urge anybody who receives one of these scam calls to report it,″ said Grand Forks Sector Border Patrol Chief Anthony S.
    • Good.
    • ″We encourage everyone who receives one of these scam calls to report it.″ Always remember to keep your personal information secure and to hang up if you are contacted by one of these con artists.
    • Follow us on Twitter @USBPChief for the most up-to-date information.
    • United States Customs and Border Protection is a unified border agency within the Department of Homeland Security that is responsible for the comprehensive management, control, and protection of our nation’s borders.
    • It is responsible for customs, immigration, border security, and agricultural protection at and between official ports of entry, as well as the management, control, and protection of our nation’s borders.

    ‘HANG UP IMMEDIATELY’: Australians warned over convincing call scam

    Thousands of Australians have fallen victim to a new phone scam that is quite convincing.The Australian Competition and Consumer Commission (ACCC) has lately raised awareness of a ruse in which unwary consumers get a recorded message from someone posing as an Australian Border Force agent.The notification indicates that a shipment sent to the individual has been intercepted and confiscated after it was discovered to contain unlawful components.The message does not elaborate.

    1. As a result, a warrant for his arrest had been obtained.
    2. It then instructs recipients to phone ‘one’ in order to talk with a law enforcement official.
    3. Individuals, on the other hand, are advised to ″hang up immediately,″ according to the ACCC.
    4. Please make the necessary adjustments if you wish to see this content.
    1. See our Cookie Guide for additional information on how we collect and store information about you.
    2. The Australian Competition and Consumer Commission claimed in a statement to 7NEWS.com.au that Scamwatch has received more than 4940 instances of the scam so far this year, with money losses totaling more than $121,800.
    3. When victims continue to communicate with a purported officer, scammers have a better chance of succeeding.
    4. As reported by the Australian Competition and Consumer Commission, ″(the fraudsters) would encourage the reporter (victim) to Google their local Australian Federal Police phone number and (they had) contacted the reporter from that number using spoofing.″ ″Scammers would then persuade the victim to divulge bank account information, driving license information, passport information, and a photograph of the reporter holding the license.″ With these information, fraudsters can compromise the victim’s identity, with the photo serving as a valuable tool for passing Know Your Customer checks at a range of financial institutions.″ Fraudsters will also frequently inform victims that they must remove money from their bank account and transfer it into a ″government bank account″ in order for them to check or preserve the money, according to regulators.
    • A new iteration of two earlier scams, in which impersonating personnel from the Australian Taxation Office and the Australian Federal Police threatens victims with arrest if they do not make quick payment, is suspected to be behind this latest one.

    ‘Never provide details’

    ″Law enforcement authorities and government departments would never ask you to pay a fine in cash, cryptocurrency, or gift cards,″ the representative stated emphatically.’They are not going to call and demand that you transfer money to a bank account.’ In addition, no Australian government agency (including law enforcement) will demand payment for a fine over the phone.″ (And) no Australian government agency (including law enforcement) will threaten to arrest you if you contact them by phone, email, or social media.When in doubt, residents should phone the appropriate organization immediately to confirm the identity of the person who has contacted them.″Never give out your bank account information, passport information, or copies of picture identification to someone who calls you out of the blue.

    1. When someone calls you, it is OK to hang up and investigate their claims by contacting the police or a government organization yourself.

    Protect yourself against fraud

    This message is from the Canada Border Services Agency. In Canada, there are several complex frauds and scams, with new ones emerging on a regular basis. Some frauds and scams aim to impersonate federal government agencies in order to obtain access to personal and financial information from their victims.

    Email, text and telephone scams

    • The use of email, text messages, and telephone calls by individuals impersonating as CBSA officials is being exploited to illegally access your personal information and collect money. When you receive a phone call, you may hear numbers and staff names that appear to be from the CBSA. Emails using CBSA logos, email addresses, or staff identities and titles may be sent in an attempt to deceive recipients. Keep an eye out for anybody claiming to be a CBSA employee who calls you to: seek personal information (such as a Social Insurance Number, credit card number, bank account number, or passport number)
    • demand money
    • or threaten you with violence.
    • The CBSA would never begin a request for your Social Insurance Information (SIN) and credit card number over the phone, by text message, or email. This information or money will be requested if you receive a telephone call or an email demanding it. This is a phishing scam. The fake CBSA identifiers used in these frauds include: telephone display numbers and CBSA employee names
    • CBSA logos on websites or in emails
    • CBSA email addresses, staff names and titles
    • and CBSA logos on websites or in emails.
    See also:  What Is The Zip Code For Woodland Hills Ca?

    Mail packages

    In some cases, the Customs and Border Protection Agency (CBSA) may contact recipients or importers to clarify package declaration details; however, beware of calls from the CBSA telling you that you must pay duty and taxes on packages that the CBSA is holding and threatening you with penalties, including jail time.Prior to a postal item being delivered to the receiver, Canada Post is responsible for collecting duties and taxes on behalf of the recipient.

    Courier/commercial packages

    For packages arriving through courier service (such as FedEx, UPS, or other similar services), the courier firm will contact you to arrange for the payment of duties and taxes prior to the package being delivered. The shipment will be held by the courier, not by CBSA, until your payment has been received.

    Web scams

    Ignore bogus websites and applications that claim to be ArriveCAN or Electronic Travel Authorization (eTA) and ask for money in exchange for information.

    ArriveCAN fraud

    ArriveCAN is a free and secure portal provided by the Government of Canada that allows you to input information about yourself upon entering the country. To enter Canada, go to ArriveCAN.com.

    Electronic Travel Authorization (eTA) fraud

    The acquisition of an Electronic Travel Authorization (ETA) is required for visa-exempt foreign citizens and some other individuals traveling to Canada through air transport.An eTA is a travel authorization that is electronically connected to a traveler’s passport.An eTA costs $7 Canadian dollars.Only one person may be registered and paid for on this official Government of Canada website at a time, so plan accordingly.

    Report frauds and scams

    To report frauds and scams, you should contact the Canadian Anti-Fraud Centre.Visit Scams and fraud to learn more about attempts to impersonate government agencies, as well as how to identify and avoid making fraudulent requests.On this page, you may report a problem.This email is being sent in order to report errors or inconsistencies on a web page.

    1. Inappropriate language and spam will be reported and/or removed from the comments section.
    2. Border information services can provide assistance with programs or services offered by the Canada Border Services Agency (CBSA).
    3. Send an email to report a problem.
    4. Date of last modification: 2021-11-09.

    Canadian border agency issues new scam warning

    There has been a new fraud alert issued by the Canada Border Services Agency (CBSA).It is said that fraudsters impersonating CBSA employees are requesting money and personal information such as social security numbers through emails, websites, text messages, and telephone calls, according to the organization.As the Canadian Border Services Agency (CBSA) stated in a news release, ″the tactics and messages utilized by the fraudsters are numerous and ever-changing, but they are all meant to extort money and trick the public into supplying personal information.″ It is possible that telephone calls will display numbers and personnel names that appear to be from the CBSA, but this is not the case.Emails using CBSA logos, email addresses, or staff identities and titles may be sent to the public in order to deceive them.″ The Canadian Border Services Agency (CBSA) has said that it would never require a social insurance or credit card number via phone or email.

    1. A scam, according to the CBSA, occurs when a person receives a telephone call or an email from the CBSA asking for this information or demanding cash.
    2. This sort of contact or message should be ignored, and the caller should report it to the Canadian Anti-Fraud Centre, according to the Canadian Border Services Agency.
    3. The Canadian Border Services Agency (CBSA) is also alerting travellers to Canada about fake websites and applications that impersonate ArriveCan and the Electronic Travel Authorization (eTA) system (eTA).
    4. ArriveCan is a free government portal that allows travelers to give information both before and after their arrival in the country of Canada.
    1. With the exception of holders of United States passports, most travellers entering Canada are required to pay a $7 electronic travel authorization (eTA).
    2. More information concerning these sorts of scams may be found on the CBSA’s website, as well as on the Canadian Revenue Agency’s ″Scams and fraud″ section of its website.

    How to Find Out If Your Package Is Stuck at Customs

    Businesses ship millions of packages overseas every year, all of which must pass through a variety of postal and customs checkpoints.When leaving and entering a country, some goods or shipments, such as critical inventory, business-to-business (B2B) proposals, or client orders, are flagged and may be detained by the government of the destination country for further scrutiny before being released to the recipient.When parcels are sent or received in the United States that arouse suspicion or do not have necessary paperwork are detained by the United States Customs and Border Protection agency to check that the shipments and their contents conform with the country’s laws and regulations.As a company owner, you almost certainly rely on the postal service for both business-to-business (B2B) and business-to-consumer (B2C) transactions.

    1. It’s critical to maintain things running as smoothly as possible, to know what to do if you run into this typical mailing snag, and to understand how to avoid it from happening again in the near future.

    Check Your Mail for a Customs Detainment Letter

    • Keep an eye out in your company’s mail for a letter from the United States Customs and Border Protection agency informing you that your item has been held.
    • It is normally within a few days of receiving your item if the department is holding it, but it might take up to 30 to 45 days in some cases.
    • The department will inform you of the cause for your package’s detention as well as what you may do in order to get it freed.

    Follow the Directions on Your Customs Detainment Letter

    Make sure to comply with any criteria specified in your Customs detainment letter as soon as possible. The sooner you answer and meet with its conditions, the sooner your shipment will be freed and dispatched on its journey to its final destination. Customers and employees are happier when goods are delivered quickly, but delayed shipments can result in discontent and even revenue loss.

    Track Your Package Via Your Courier Service

    • Because U.S.
    • Customs does not have a system for tracking parcels, you must monitor your box through the courier service that you are using to receive or send it.
    • The majority of courier companies include a tracking function on their websites so that you can keep track of your item.

    When you ship a package, use the tracking code that you were given when you did so.To view the results, enter your tracking code into the designated search area and press the Return key on your keyboard.

    Contact Your Courier Service

    • If your tracking code does not work, you should contact the courier provider to inquire about the status of your item.
    • The courier company should keep a record of the progress of your delivery as well as its present location.
    • To keep your future shipments and orders structured, consider employing order-tracking management software that includes a customs template for overseas shipments to help you stay on track.

    In order to guarantee that your company’s incoming supplies and outgoing orders get through the customs system as quickly as possible, attach the completed U.S.Customs and Border Protection Declaration forms, CN22 or CN23, to the shipments or have the sender attach them when the items are shipped.Packages that do not include the required documentation will be held up in customs.

    1. The forms are accessible at the majority of post offices across the world.

    Examine the limits placed on imports and exports by the United States Customs and Border Protection agency to guarantee that your things pass through without being confiscated. Alcohol, animals, fish, and other forms of wildlife, for example, are not permitted through Customs clearance.

    Entering the U.S. might not be quick or easy, even with a valid immigrant or temporary visa in hand, particularly during times of medical concerns such as COVID-19.

    • For those traveling to the United States as immigrants or with a nonimmigrant visa (or from one of the nations that does not require a visa), the first person you will see upon arrival, whether you arrive by air, land, or sea, will be a Customs and Border Protection (CBP) official.
    • It is the officer’s responsibility to thoroughly review your passport, seeking for evidence that you have been granted permission to be in the United States, as well as information that may prevent you from doing so.
    • If you are entering the country on an immigrant visa, you will be required to hand over the sealed, unopened packet holding your immigration record.

    Prepare all of your papers in advance.CBP agents are taught to be suspicious, and the safety of their colleagues is their first priority.Warning: This essay focuses mostly on the average immigration experience into the United States.

    1. If you are traveling from a nation where COVID-19 measures are in effect, these processes may alter and require more rigorous screening depending on where you are traveling from and where you will be arriving at a port of entry in the United States.

    Be Prepared for Lines and Delays

    • In the case of ″primary″ inspection, you may meet huge queues of persons who are waiting to be inspected.
    • The officer will collect your digital fingerprints at the time of primary inspection, and he or she will check all passengers (unless you are exempt from this requirement due to age or your visa type).
    • During primary inspection, the officer will authenticate your identify and run your name through a number of computer systems to ensure it is correct.

    The officers are on the watch for individuals who may represent a security concern or who may be utilizing a tourist or other nonimmigrant visa to seek entrance into the United States for illicit activities or to establish a permanent residence in the country.Even though your visa and intents are genuine, if a CBP officer discovers an issue that cannot be handled quickly, or if the officer feels you are being dishonest or pose a security concern, you will be sent to a secondary inspection area for a more in-depth questioning.Upon determination by a secondary inspection officer that you are unable to enter the United States, you may be refused entrance at the border, deported to your home country, and potentially barred from returning for five years or from participating in the Visa Waiver Program (if you are from a country that does not require a visa.) The secondary inspection process will be applied to all immigrants entering the United States for the first time with a green card so that a customs officer may evaluate your paperwork.

    1. If you are ordered to secondary inspection, do not be frightened; this is a typical part of the procedure.
    2. It is possible to apply for the United States government’s Trusted Traveler program, which is open exclusively to citizens of nations designated low-risk by the government.
    3. This program allows for an easier and shorter admission into the country.
    • If your application is approved, you will be able to enter through a kiosk rather than having to wait in long passport control and inspection queues (located at designated U.S.
    • airports).
    • In the event of particular products or substantial quantities of cash, you will be required to go through the main inspection line, regardless of whether or not you have been authorized as a trusted traveler in advance.
    • The Trusted Traveler registration centers, where you must go for fingerprinting, were closed on March 19, 2020, in order to reduce the chance of COVID-19 spreading.
    • You can visit the Trusted Traveler website for updates, but they will be closed until further notice.

    Trusted Travelers may also be required to wait in line for health tests, and some ports of entry may temporarily halt the expedited entrance of Trusted Travelers in order to accommodate health screening requirements.

    Be Prepared for Questions From CBP Officials

    • The following are the questions that are most likely to be asked of you.
    • The police, on the other hand, is allowed to ask you virtually whatever question he wants.
    • Try to stay nice and cool, and don’t take it personally if the officer appears abrupt; the police are attempting to screen as many individuals as possible in a short amount of time, so please be patient.

    What is your purpose for visiting the United States?Your response must correspond to your visa (or the legal requirements for admitting you without a visa).If, for example, you hold a B-2 guest visa but claim that you’re here to look for work, you’ll be sent on the next available aircraft or bus back to your country.

    1. When it comes to marriage-based green cards, it’s understandable that you don’t want to state things like ″to obtain a divorce.″ Your response must also demonstrate that you have no intention of breaking any laws in the United States.
    2. Where are you planning on staying?
    3. Particularly if you are traveling to the United States for a short period of time, the officer will want to know that you have specific plans for what you will do while you are here.
    • If you haven’t made arrangements for a place to stay ahead of time, the officer may query whether you should be permitted to enter.
    • Who will you be paying a visit to?
    • This is another inquiry that is mostly addressed at visitors.
    • The officer is checking to determine if you have clear—and legal—plans in place before making a decision.
    • How long do you intend to be here?

    If you’re entering the country on an immigrant visa (which means you’ve been authorized for permanent residency in the United States), you won’t be asked this question.For short-term visitors, on the other hand, the officer needs to know that you do not intend to stay for any longer than is necessary.You will not be permitted to stay longer than six months on a tourist visa, even if your visa states ″multiple entry″ and is valid for ten years.The I-94 arrival/departure record that is created for you (with some exceptions for those who enter by land, such as Canadian tourists or Mexicans with Border Crossing Cards) will specify the date by which you must depart.

    • If you are arriving by air or sea, you will only be able to access the I-94 online.
    • Other entrants may receive a little white card, which will be stapled into their passport, as a reward.
    • In the case of work or student visas, you will be allowed to the United States for the period of time that corresponds to the duration of your job or program in the country.
    • What kind of financial resources do you have accessible for this trip?
    • Who is responsible for covering the costs of your trip?
    • For temporary visitors, the officer will ask you a series of questions to determine whether or not you will be able to cover your costs while in the United States for the period of time you want to remain.
    1. Is it your first time to the United States, and if yes, how long did you spend there?
    2. If you have previously stayed in the United States for a longer period of time than you intended or were authorized to, the officer will want to know why and may ask for documentation to back up your claim.
    3. For example, if you told the officer on your last visit that you were going to Disneyland for one week but ended up spending two months because you were very unwell, the officer may ask you for medical documents as well as confirmation that you paid your hospital bill.
    4. Even if you did not ″overstay″ the length of time you were authorized to be in the country, a previous extended stay will almost always necessitate a justification.
    5. If you have previously overstayed your visa in the United States for a period of six months, you may be ineligible to re-enter the country without special authorization known as a waiver (unless you have already waited outside the United States for a period of at least three years).

    A year-long overstay might result in you being forced to leave the United States for a period of 10 years before being allowed to try to reenter the country.If you are a citizen of a nation that does not need a visa and you overstayed your allotted stay on a prior visit, you may be obliged to return to your home country and acquire a valid visa there.What is your frequency of travel to the United States?The officer is looking for those who are utilizing a tourist visa (or the permission to enter without a visa) as a means of establishing a permanent residence or finding work in the United States of America.Your admission will be banned if the officer believes you are abusing your visa.

    Know Your (Lack of) Rights

    • International visitors intending to gain entry into or remain in the United States, whether temporarily or permanently, have little rights during the application and screening process.
    • In the case of a primary or secondary inspection, you do not have the right to representation.
    • Even if you do not have the right to consult with an attorney, depending on the circumstances, you may be authorized to do so.

    Your belongings, including your luggage and gadgets, can be searched without your consent at any time for any reason, and CBP authorities have the authority to ask you practically any question they choose.Also read Are U.S.Border Officials Permitted to Search a U.S.

    1. Citizen’s Phone, Laptop, and Other Electronic Devices?, which has an analysis that applies to both U.S.
    2. citizens and permanent residents.
    3. Only in exceptional circumstances, such as if you fear persecution in your home country and are seeking protection (asylum), and the CBP officer determines that your fear is credible (believable), will you be permitted to appear before an immigration judge to demonstrate that you should be allowed to enter the United States to prove that you should be allowed to remain.
    See also:  What Is New Mexico'S Zip Code?

    Be Prepared for a Luggage Search

    • The border official may also inspect your baggage and other personal belongings, so be prepared to: Make certain that nothing you bring looks to be in conflict with your visa status.
    • Bringing a book on how to come to the United States or a stack of résumés is not recommended for those who are only passing through.
    • These items could be in your possession solely because you intend to petition for immigration in the near future, but the CBP is unlikely to perceive it that way.

    Please do not bring any illegal or suspicious products with you.Carrying a handgun (a gun) or marijuana may be allowed in your nation, but it is not permitted to bring either of these items into the United States of America.If you are found to be in possession of contraband in your luggage, you may be deported immediately.

    1. Take care not to transport any other unlawful or doubtful objects, such as illicit substances or pornographic materials.
    2. You should also avoid transporting plants, fruits, or animals of a type or species that is not permitted to enter the United States.

    Be Prepared for Medical Screening

    • The completion of a health form will be required for anyone entering from a specified nation with high incidence of a communicable illness of current concern, such as COVID-19.
    • After you have passed through customs and immigration, you will be subjected to extra screening.
    • For those who have COVID-19 symptoms or have been exposed to the virus, this may entail measuring your temperature or performing other medical screening procedures.

    These protocols are subject to change at any time, so be sure to visit the DHS COVID-19 screening website for the most up-to-date information.For additional information on when you can be legally barred from entering the United States, read Inadmissibility: When the United States Can Bar You From Entering the Country.In addition, for more information on how to obtain a visa, understand the rights and obligations that come with it, and visit the United States successfully, check Ilona Bray’s book, U.S.

    1. Immigration Made Simple (Nolo).

    Telephone

    Telephone instruction is intended to be used in conjunction with the information available on our website.

    You can call us for

    • Questions pertaining to travel or business in general
    • Information about importing and exporting items into and out of Australia.
    • When Australia Post delivers your delivery, you will receive a ‘First Notice’ from them.
    • If you have received a seizure notice from us, please follow the instructions below.

    If you have a question concerning cargo support, including cargo clearance and Integrated Cargo System difficulties, please read ContactCargo Systems support for more information.

    What we can’t help you with

    • Advice on migration
    • information on visa eligibility
    • information on the current status of your visa application

    Phone numbers

    Every day, 15,000 individuals reach out to us for assistance. We strive to respond to all inquiries as fast and effectively as possible.

    From within Australia

    • Monday through Friday, 9 a.m.
    • to 5 p.m.
    • Please keep in mind that Mondays are our busiest day of the week, and you may have to wait longer to talk with an operator.

    On 131 881, you may reach the Department of Home Affairs Global Service Center.Important: Our service center will be closed on Australian National Public Holidays (New Year’s Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Christmas Day, and Boxing Day) and will be closed on the following days:

    From outside Australia

    • Monday through Friday, 9 a.m.
    • to 5 p.m.
    • AEST Please keep in mind that Mondays are our busiest day of the week, and you may have to wait longer to talk with an operator.

    Call the Department of Home Affairs at +61 2 6196 0196 for further information.Important: Our service center will be closed on Australian National Public Holidays (New Year’s Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Christmas Day, and Boxing Day) and will be closed on the following days:

    Stopping infringing goods at the border

    • You can seek assistance from the Australian Border Force (ABF) if you feel that items violating your trade marks or copyright are being imported into Australia.
    • In order to receive assistance, you (or your authorized user) must file a Notice of Objection with the ABF, including the information of your registered trade mark or copyright in the document.
    • This grants the ABF the ability to temporarily confiscate products that are suspected of being infringing upon intellectual property rights.

    The importer has the option of forfeiting the merchandise.If this is not the case, you have the option of taking legal action against them to prevent the items from being released (see below for details).It is possible to re-file or remove a Notice of Objection after it has been submitted for a period of four years if it is no longer necessary.

    1. While there are no expenses associated with submitting a Notice of Objection, you will be required to submit a Deed of Undertaking.
    2. This is a legal agreement to reimburse the ABF for any costs incurred as a consequence of any seizures (e.g.
    3. transportation, storage and destruction costs).

    After goods are seized

    • ABF will notify you as well as the importer of any suspected infringing products that are confiscated by ABF.
    • The importer will then have 10 working days in which to either forfeit the items or request that the commodities be freed from his possession.
    • It is presumed that the items have been forfeited if no answer is received.

    If the importer attempts to have the items released, you will be notified and will have 10 working days to file a lawsuit against the importer against the importer.You will be responsible for covering the costs of the judicial proceeding.The commodities will be given to the importer unless a court order against the release is obtained within 20 working days after the commencement of the legal action.

    1. Any legal action will result in the products being released to the importer or being disposed of by the ABF, depending on the outcome of the case.

    Act quickly

    Whatever course of action you choose, it is advisable to pursue it strongly in order to ensure that the importer understands that you are serious about safeguarding your intellectual property.

    Assisting the ABF

    • You can give the ABF with information about your brand in order to assist them in detecting potentially infringing items.
    • All brand information given to the ABF is commercially protected and will not be shared or used for any other purpose unless specifically authorized by the brand owner.
    • It is possible to submit a referral form or a Border Watch Online Report if you have information on the entry of suspected infringing products.

    Additionally, the ABF website has additional information.

    Message

    • Individuals who may be required to pay their tax in quarterly instalments will receive automated telephone messages from the Canada Revenue Agency to remind them of the December 16, 2019 instalment payment due date.
    • From November 25, 2019 to December 13, 2019, the message will be sent to the recipient.
    • Personal taxpayer information will not be included in the communication, and no personal information will be requested in response to the mail.

    National Do Not Call List

    • A consumer’s option over whether or not to accept telemarketing calls is provided via the National Do Not Call List.
    • Because the due-date reminder message is not a telemarketing call, it is exempt from the provisions of the National Do Not Call Registry.
    • If a person does not wish to hear our automated telephone messages, they may contact us at 1-800-959-8281 and request that their telephone number be removed from the calling list.

    Fraudulent communications

    Personal information such as social insurance numbers, credit card numbers, bank account numbers, and passport numbers are frequently requested in fraudulent contacts. It is not necessary to provide personal information to receive automated courtesy calls from the CRA. More information on how to recognize fraudulent messages may be found at Protect yourself against fraud.

    Know how to recognize a scam claiming to be from Service Canada or 1 800 O-Canada

    • There are several complex frauds and scams operating in Canada, with new ones emerging on a regular basis. A large number of frauds and scams aim to impersonate legitimate federal government services in order to obtain access to your personal and financial data. Any individual claiming to be a Service Canada or 1 800 O-Canada employee who reaches you in a manner that is different from the way you are normally contacted by the federal government should be treated with caution. This could include: requests for personal information (such as a Social Insurance Number, credit card number, bank account number, or passport number) by telephone, email, or text message
    • notifications (text or email) or calls that attempt to complete a financial transaction (such as messages requesting that you click on hyperlinks to deposit benefits or pay taxes)
    • and notifications (text or email) or calls that attempt to complete a financial transaction (such as messages requesting that you click on hyperlinks to deposit benefits or pay taxes).
    • These emails, text messages, letters, and phone calls (including recorded communications) may all be fraudulent attempts to defraud the recipient.
    • Since it is a general information service, the number 1 800 O-Canada does not often make unwanted efforts to contact Canadians.
    • In extremely rare instances, Service Canada may call you unexpectedly while delivering services on behalf of the Government of Canada to you.

    Service Canada and 1 800 O-Canada will only give you information that you have requested, and they will only send you alerts through services that you have opted in to.

    Canada Emergency Response Benefit scams

    • When you apply for the Canada Emergency Response Benefit, the government of Canada will not contact you through text message or email to ask you to do so (CERB). You will not be notified by text or email if you have received a CERB payment from the federal government. If you are interested in applying for the CERB, there are only two options: online at Coronavirus disease (COVID-19) or by phone at 1-833-966-2099 if you do not have access to the Internet.

    Any message you receive should be verified by calling 1 800 O-Canada (1-800-622-6232) and requesting that they verify the veracity of the communication (including government websites).

    What to do when in doubt

    • You should call the 1 800 O-Canada (1-800-622-6232) service if you have been abruptly approached by someone claiming to be a Service Canada employee and you are unsure of their identification.
    • If the individual who called you claimed to be a Service Canada investigator, the agent will check to see if their name is on the list of Service Canada investigators, which is very important.
    • If further information is necessary, the agent will link you directly to the program or service that attempted to contact you in order for you to acquire it.

    How to protect yourself from identity theft

    • Caller ID is a convenient function, however crooks may manipulate the i

    Leave a Reply

    Your email address will not be published.