When Usps Says Delivered But No Package?

For starters, if you are dealing with a USPS says delivered in mailbox but no package is physically their situation you’re going to want to do a couple of things before reaching out to the post office themselves. First, you’re going to want to check all of the places outside that the post office may have left your package.
Visit The USPS Office One of the basic options is to head to your local office and pick up your package there. The USPS does not deliver packages that are too heavy or too large. They expect you to pick it up instead. You’ll often receive a notification about your package being ready for pick up at the office.
Why does USPS say delivered but there is no package? It could happen that a USPS scan is not correct or that the post carrier misplaced the parcel in difficult-to-see locations or sent it accidentally to a neighbor. If neither one of these causes your missing parcel, you can call your local postoffice to get it back.

What happens if USPS says Delivered in mailbox but no package?

If USPS says “delivered in the mailbox” but no package was left at the specified place, our guide will help you determine whether your parcel is somewhere around, late, or lost. We will also walk you through reporting the issue and raising a refund claim without a hitch by using DoNotPay.

What do I do if my package has not been delivered?

What do I do next? 1 USPS delivery vehicles use GPS that can automatically update a package as ‘delivered’ prematurely. 2 Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. 3 If the package still does not show up, please call USPS to file a claim.

Are you worried that your USPS package has been lost?

Are you worried that your USPS package has been lost? It often happens that USPS says delivered, but no package is sitting on your porch. If that happens to you, you don’t have to stress! We can show you how to track your missing package, file a complaint, and request a refund in only a few clicks!

Can I track a package that has been marked as delivered?

Sometimes, a package will be marked as delivered by the shipping carrier prematurely. Unfortunately once the package is picked up by USPS, we only see what is available in the tracking information. It’s in the hands of USPS and they should be able to help you locate it. As the addressee, you are required to be the one to contact them.

Why does the USPS Mark undelivered packages as delivered?

Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. It’s always a good idea to check no matter what.

Why was USPS unable to deliver my package?

– Your first name – Your last name – Your middle initial (if applicable) – Your company name (this is optional of course) – Your street address – Your city – Your state – Your zip code – Your phone number (this is not optional) – Your email (this is not optional either)

How to report USPS package not delivered?

while the usps provides a customer service hotline that you can contact in the event of missing mail or missing packages (you can reach the usps customer care center monday through friday, 8 am to 8:30 pm and on saturday 8 am to 6 pm est at 1-800-275-8777), the fastest way to get help is to simply call the post office in your town or the closest …

USPS Says Delivered But No Package

Checking the mail today to see if there are any new items or letters that you weren’t expecting may be a bit of a thrill, even if most of us would prefer to receive less junk mail pieces and significantly fewer bills in the mail.Moreover, while the capacity to monitor packages and envelopes today is considerably more advanced (and far more precise) than it has ever been, the reality is that the tracking information we receive from the United States Postal Service is not always ″dialed in.″ A large number of people have reported that they did not receive a package from the United States Postal Service after being told that it had been delivered, that they are dealing with a USPS package never arrived situation, and that the post office has lost packages that they either sent to someone else or that they were expecting each and every day.To be fair, though, these kind of unpleasant scenarios are unavoidable when the United States Postal Service is responsible for processing and delivering about 182 million pieces of first-class mail alone — on a daily basis.There are several choices open to you if you are dealing with a lost parcel from the United States Postal Service or if you have gotten tracking information that indicates the item has been delivered but it has not yet arrived at your porch or mailbox.Below, we go a little deeper into those alternatives, guiding you through the process of troubleshooting the problem on your own and with the assistance of USPS to ensure that your items arrive at their final destination as quickly and efficiently as possible.

  • Let’s get this party started!

What Do I Do If USPS Says Delivered But No Package?

As a starting point, if you are dealing with a USPS parcel that has been marked as ″delivered in mailbox″ but has not been physically delivered, you may want to take a few steps before contacting the post office directly.First and foremost, you’ll want to examine all of the possible locations outside where the post office may have placed your parcel.Most of the time, packages can be delivered by someone on your mail route who is not your ″regular″ mail delivery person, and they may not be aware that your packages should be left next to your garage, on your front steps, just below your mailbox, or in any other manner in which your regular mail delivery person would leave them.Many consumers discover that even if USPS tracking indicates that a package has been delivered, the package has not been located in their mailbox.This is due to the fact that the parcel itself was left at another doorstep, in the bushes, or positioned in an unexpected location.

  • No matter what, it’s always a good idea to double-check.
  • From there, you’ll want to see how the product you’re expecting is doing in terms of its current location and status.
  • This can be accomplished by going directly to the USPS website and entering your tracking information, searching for your tracking code on Google, or investigating your Informed Delivery dashboard (provided by the USPS, which is highly recommended) if you have signed up for that free service, which is highly recommended.

Please ensure that your tracking information is up to current and that it clearly indicates that the parcel has been delivered, not that it is in transit or ready for delivery, but that it has been delivered and is not physically present at the time of this writing.But if you haven’t received a box from the United States Postal Service and can confirm that it isn’t on your property – even though the tracking information shows it was delivered – you may be eligible for a refund.You’ll want to get in touch with the post office as soon as possible.

Who Do I Call If My Mail Is Not Being Delivered?

The next piece of the jigsaw in this situation is to get in touch with your local post office.The USPS provides a customer service hotline that you can call in the event of missing mail or missing packages (you can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday, 8 AM to 6 PM EST at 1-800-275-8777), but the quickest way to get help is to call the post office in your town or the post office that is the most physically close to where you are located.This is the type of information that can be found with a fast Google search, or you can look it up in a phonebook if you still have one of those lying around the house somewhere.After obtaining the phone number for your local post office, you should contact the number as quickly as possible to talk with the head postmaster or the manager who is on duty at the time of your calling.Explain to that individual that you are dealing with a USPS missing parcel that has been marked as delivered on the tracking information, and that you would want to be kept informed of what is going on next with the box.

  • When they contact you, they will always ask you to confirm that the USPS item did not arrive, and then they will ask you for your tracking information so that they can run the box through their system, too.
  • Upon determining whether or not a USPS parcel never came, or whether or not the post office failed to deliver packages and deliveries you had anticipated, they will call the person who was deployed to your mail route to determine what happened.
  • Most of the time, the authorities at the post office will ask for a phone number where they can reach you so that they may call you back and inform you of what they have discovered, and most of the time, they will be able to reach you within a few minutes.

Depending on the scenario, some may even be able to contact the postal carrier immediately while placing you on wait, so reducing the number of phone tag situations that can occur while dealing with USPS missing package difficulties.

Can USPS Find A Lost Package?

When it comes to locating missing mail, the United States Postal Service will do all in its power to assist the persons who were responsible for delivering it in the first place.If, after calling the postal carrier directly, they state that they either do not have the item inside of the vehicle or that they have already delivered the box to you and that it is now gone, an inquiry will be launched to determine what happened.You’ll be required to wait seven days from the expected delivery date before filing an official Missing Mail Case with the USPS, but once that time period has passed, you can contact the postal service directly through the Find Missing Mail section of their website or by visiting MissingMail.USPS.com and entering the tracking information for your package.In order to locate the mail that has gone missing, postal inspectors must conduct an in-person search of every stage of the package or parcel’s journey, beginning with its dispatch and continuing until it is intended to be delivered to you, a process that can take several days.It is common for shipments or parcels to be misplaced or lost because they were scanned but not placed on delivery vehicles, they ″fall through gaps in the system″ and are not delivered on time, or they are simply missed or do not arrive on time.

  • Some cases of postal theft occur on a yearly basis as well, but it’s crucial to remember that postal theft is always a federal violation, and you have a variety of options for redress in those types of circumstances as well.

USPS Missing Mail Search

  • According to the information provided above, if seven days have gone from the day that your mail was meant to be delivered and it has not yet arrived, you may visit the MissingMail.USPS.com website to file a complaint. Additionally, you should only use the missing mail USPS website after you have first inquired with your local post office to see if they can assist you, as they may be able to accelerate things before the seven-day timeframe has expired. In order to gain access to the US Postal Service’s Missing Mail Search area of their website, you’ll need to enter the following information: The tracking number for the shipment or delivery that has gone missing, as well as any extra barcodes that may have included insurance information if applicable
  • The date on which the package was delivered
  • The type of postal service that was used (first-class mail, priority mail, etc.)
  • the date that the service was used.
  • Additionally, information about where the lost letter should be sent if it is discovered

You will also be requested to provide the most accurate description of the mail that has gone missing, in order to provide inspectors and investigators with as much information as possible in order to possibly locate the items that you are looking for.You’ll also have to accept two separate disclaimers and terms of conditions before your Missing Mail USPS form can be filed – but that will only take a couple of seconds, and you’ll be on your way to solving your problem.

Why Am I Not Getting My Mail From The Post Office?

A variety of factors can contribute to your inability to get mail at your residence, some of which are entirely dependent on the individuals responsible for transporting and delivering your mail, and others which are entirely dependent on you or the sender’s shoulders alone.Daily, the United States Postal Service processes and delivers about 182 million pieces of First Class mail, as previously mentioned.That’s a lot of mail and a lot of parcels traveling around the nation, and while the USPS is a lot more efficient than it used to be, when you’re dealing with those sorts of volumes, there’s always the possibility that something may get lost in the flow a little bit.Occasionally, mail pieces fall off transportation vehicles, occasionally they fall off conveyor belts, and occasionally they are sorted into the wrong delivery schedules.There are a variety of reasons why your mail may not be delivered on time, and we’ve included some of them here.

  • At the same time, you may have supplied the sender of the mail or parcels you are expecting with incorrect address and mailing information, but this does not necessarily imply that they entered your address information accurately.
  • It’s possible that you’re dealing with a situation where the USPS didn’t deliver the package and mail items you were anticipating, but rather that they’re going through the circular delivery process and being returned to the sender for more accurate delivery information.
  • The second issue is that some individuals (particularly those who purchase online) are in a hurry and do not include all of the shipping information essential to get a box or a letter delivered directly to their home.

Even if you are positive that you did not make a mistake in the first place, misspellings, incorrectly entered addresses, and other mistakes might result in delivery complications if they are not corrected immediately.Finally, mail may be abandoned inside delivery trucks for a variety of reasons, including but not limited to mechanical failure.Perhaps the postal carrier was running behind schedule and won’t be able to deliver your parcel until the following day, despite the fact that it was scanned as delivered earlier; or perhaps there was an accident and your mail will be delayed for a short period of time.

Life has a terrible knack of getting in the way when we least expect it, which is why it’s so essential to report missing mail as soon as possible so that you can figure out precisely what’s going on as soon as possible.If you have any questions, please contact us.

What Happens If USPS Loses Your Package?

If the United States Postal Service does, in fact, misplace your parcel, they will almost certainly do all in their power to set things right with you; nevertheless, they may or may not be held accountable for the item’s loss as a result of the misplacement.It is important to note that most of this is dependent on whether or not you or the sender purchased postal insurance.When mailing something of value, it is always a good idea to acquire postal insurance, especially when it is so inexpensive when compared to the cost of losing something and having to replace it out of pocket.The majority of the time, however, the United States Postal Service will continue to seek for your lost parcels indefinitely.When your package goes missing, the fact that it was ever recovered and scanned again is recorded in the USPS database, which means that if it is ever recovered and scanned again, the USPS will be notified, you will be notified, and you will be able to track that package all the way back to your doorstep.

See also:  What Do I Need To Get A Post Office Box?

USPS File A Claim For Lost Package

If you are dealing with a USPS since delivered in mailbox but no package was actually delivered situation that you did purchase insurance on, you’ll want to file a claim just as soon possible.First you want to go to the USPS.com/help/claims.htm address which will bring you to the official File a Claim section of the USPS website.From there, you’ll want to move through the claim filing process – a simple, straightforward, and easy to understand process explained in depth on this website.The first thing you’ll be asked to do is to check the filing periods that apply to the package that you are making a claim on. After that you will be asked to gather up your documentation so that the USPS can improve your claim quickly.After your documents have been gathered you’ll go through the actual claim filing process, a 100% automated and online process if you go through the website – so you can also visit a local post office and move through it in person if you so wish.The USPS will then independently and provide you with a decision on your situation within 5 to 10 days. Your decision will be sent to you directly via mail but will also be updated on the USPS website, something you can check independently through the Claim History section of your USPS.com account.If your claim is denied you have the opportunity to appeal, and if that first appeal is denied you can appeal a second time within 30 days of denial – though that is your final appeal available.Remember that the last thing the USPS wants to do is lose any mail, any package, or any parcel. They will do absolutely everything they can to help you find anything that’s lost in the shuffle, and have a great reputation for locating packages and making sure they get to you as soon they can.″ data-src=″″ data-swift-iframe-lazyload=″true″ data-style=″″>

Eliminate Deliverability Issues with the Help of US Global Mail

  • If you’d want to remove many of the deliverability concerns that consumers have while sending conventional mail through the United States Postal Service, US Global Mail can assist you.
  • Our Virtual Mailbox services, which were pioneered by our firm, considerably reduce the amount of time you spend managing your mail.
  • In accordance with your wishes, we can accept and sign for items on your behalf, and then store them in our secure mail locations until you are ready to have them shipped directly to you.
  • Each piece of mail that US Global Mail receives on your behalf is uploaded digitally to your customer dashboard, where you may access it at any time.
  • This gives you complete control over your mail, ensures that you are always informed of what is arriving, and allows you to plan deliveries that are convenient for your schedule.
  1. Please get in touch with us at US Global Mail if you require any information.

USPS Says Delivered in Mailbox, but No Package Came [Solved]

  • Have you received notification that your USPS package has been delivered, but you were unable to locate it in your mailbox?
  • Don’t be discouraged; instances like these occur with the majority of shippers on a regular basis, including UPS, FedEx, and Amazon.
  • If the USPS states your item was ″delivered in the mailbox,″ but no package was left at the designated location, this guide will assist you in determining whether your package is someplace nearby, late, or lost.
  • We will also assist you through the process of reporting the problem and submitting a refund claim without a hitch through the use of the DoNotPay service.

How To Track Down My Package With USPS

The first step you must do in order to locate your shipment is to check on the current status of your package. This is how you may go about it:

  1. First and foremost, you must determine the current status of your item in order to locate it. To accomplish this, follow these steps:

The tracking number may be found on your sales or shipment receipt, as well as in the confirmation email you get from the shop or shipper. Once you have entered the tracking code and pressed the Search button, you will be able to check the current status of the package as well as any shipment changes.

The Status of My Parcel Says Delivered, but No Package in Sight—What Should I Do?

  • You can find out why your package hasn’t arrived at your doorstep based on the precise status of your package.. If it claims that your shipment has been delivered, but you are unable to locate it, you might take the following steps: Consider taking a second check at your mailbox, as some shipments may have arrived separately from the regular mail you get.
  • Examine the area around the house—Occasionally, the courier will find it more convenient to leave a package outside the mailbox or in a more secure spot. Porches, garages, backdoors, and outside doors are all examples of safe spaces.
  • Find out if someone has accepted the package on your behalf from your family.
  • Wait for 24 hours—Sometimes the status of a package might change even before it is delivered
  • thus, it is best to wait for 24 hours.

If your package is still missing after 24 hours, you must file a claim with the delivery company so that they may investigate the situation. They will supply you with a confirmation number and contact you within three days to offer an update on the situation and to inform you whether your package has been misplaced or is running behind schedule.

When Does USPS Offer Refunds?

The United States Postal Service will only issue a reimbursement if your item dispatched using Priority Mail Express service is delivered late. If the delivery exceeds the expected delivery date, you should make a refund claim with the shipping company.

Methods of Requesting a Refund From USPS

You have two options for getting your money back: (1) demand it in writing, (2) demand it in person, or (3) demand it in person and (2) demand it in writing.

  1. Online
  2. In person

See the instructions in the following table for further information:

Method Instructions
  1. Visit the United States Postal Service’s official website.
  2. To request a refund, go to the Help menu and select Requesting a Refund.
  3. Under the Apply Online section, select Request a Refund from the drop-down menu.
  4. Access your USPS account by logging in.
  5. Fill up the blanks with the essential cargo information.
  6. Make a claim and submit it.
In person
  1. Locate the Locations option on the homepage of the United States Postal Service’s official website.
  2. By entering your ZIP code, you may find the nearest USPS location.
  3. Visit the post office of your choice
  4. Fill out and submit Form 3533 in order to receive a refund of your money.

What if Your USPS Parcel Is Lost or Damaged?

Although the United States Postal Service does not issue a reimbursement for lost or damaged items, it does provide insurance coverage up to a maximum of $100. This implies that if your shipment comes damaged, is missing any of its contents, or does not arrive at all, you can submit an insurance claim with the carrier. There are two options for completing the task:

  1. Using your USPS account, you may do it online.
  2. Through the mail—by requesting a specific form from the United States Postal Service, filling it out, and mailing it to the address shown on the page

Report Late, Lost, and Damaged Parcels in a Snap With DoNotPay

  • You can turn to DoNotPay for assistance if communicating with customer service seems like too much of a headache for you.
  • With our app, you can report a problem with your package in a matter of seconds—no there’s need to call or contact the delivery service!
  • All you have to do is supply a few basic data, and we will contact the courier service on your behalf and file a refund claim on your behalf, allowing you to receive your money as soon as possible.
  • To make advantage of our service, please follow the instructions listed below:
  1. Use your browser to connect into your DoNotPay account and see your account information
  2. Please see Late Delivery Refund for further information.
  3. Choose the courier company that will be responsible for your package and provide us with any extra shipping information you may have, such as your tracking number or an expected arrival date.
  • Our system will automatically route your claim to the appropriate department, allowing you to receive a refund with the least amount of difficulty! Our learning center can instruct you on what to do in the event that your USPS package is lost or stolen: Wasn’t taken up by the company
  • It went in the wrong direction
  • After a few days, the package is still in route

Using our Late Delivery Refund option, you may even get your money refunded in the event that your UPS or FedEx items are misplaced.

Deal With Companies on Your Terms Using DoNotPay

  • The ability to claim reimbursements for late, delayed, and damaged goods deliveries is just one of the many services available through our app. We can teach you how to do it in the following ways: Products can be returned to any firm.
  • Contact their customer support representatives with ease.
  • Any product can be returned for a warranty claim.
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  • You may get cash back on any gift card.
  • Make an insurance claim for insured mail with any shipping provider of your choice.
  • Not only that, but we can also remove you from a company’s email list, halt any bothersome robocalls or robotexts that they are sending to you, and cancel any service or free trial that you are no longer interested in or are not currently utilizing.
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What To Do if USPS Says Delivered but No Package in Sight

  • Are you concerned that your parcel from the United States Postal Service has gone missing?
  • It happens frequently that the USPS reports a delivery has been delivered, but there is no parcel waiting on your porch.
  • If something like this happens to you, don’t be concerned!
  • It takes only a few clicks for us to teach you how to track down your misplaced shipment, lodge a complaint, and receive a refund.
  • Sign up for DoNotPay to register a complaint and obtain a refund within minutes of making your purchase!

USPS Hasn’t Delivered My Package—How Can I Track It?

It is possible to trace your USPS lost box and learn why your delivery was delayed if you are unsure where it is. There are various different strategies you may use to track for your misplaced shipment. The specifics can be found in the table provided below:

Tracking Method Explanation
USPS website If you want to track your package online, you have to follow these instructions:
  1. Visit the United States Postal Service website.
  2. Enter your tracking number in the appropriate field
In case you don’t have your tracking number, you should reach out to the shipper and ask them for it
Text message You can send your tracking number to 28777 (2USPS) and track your package that way
USPS mobile app Download the official USPS app for Android or iOS and use it to see where your missing package ended up
Phone To track your package over the phone, you have to:
  1. Call 1-800-222-1811
  2. Explain your request to a rep
Keep in mind that the reps don’t have any additional info apart from what they can find on the official USPS website

USPS Tracking Says Delivered but Package Not Received—Can I File a Claim?

  • The process and standards for making claims vary from company to firm, and it is important to understand the differences.
  • You can submit a claim with the United States Postal Service for shipments that have gone missing or been damaged, but not for parcels that have been delivered late.
  • To find out if your insured cargo can be found, you must wait for the shipper to locate it.
  • Only if they are unable to identify the package would you be allowed to make a claim for a misplaced package, and you would have to do so within 60 days of the box’s shipping date to be eligible.

Can I Request a Refund if My USPS Package Never Arrived?

  • If your materials are shipped through Priority Mail or Priority Mail Express, the United States Postal Service will provide a reimbursement. Items sent using Priority Mail are considered delayed if they do not arrive at their destination within five days after the mailing date. If your things are shipped by Priority Mail Express and do not arrive within two days, you can register a complaint with the Postal Inspection Service. The following papers should be collected if you intend to obtain a refund on your own. Your photo ID, the tracking number, and the purchase receipt are all required.

If you do not present all of the above-listed papers as evidence of purchase, USPS may reject your refund request. If you do not submit all of the above-listed documents, USPS may reject your refund request. In order to obtain a refund, you must do it in one of the following ways:

  1. Online
  2. In person

Requesting a Refund Online

You must have access to or establish a USPS account in order to seek your refund online. Once you’ve logged into your account, fill out the form with all of the necessary information and describe your request in detail.

Requesting a Refund in Person

Pay a visit to the local USPS facility and chat with one of their agents on your desire. Explanation of your reasons for requesting a refund, as well as any further instructions provided by the company. It is possible that you may be required to complete various forms on the spot.

File a Claim and Request Your Refund With DoNotPay in a Snap!

  • As soon as you begin utilizing DoNotPay, you will no longer have to deal with the never-ending lines and time-consuming phone conversations with customer service.
  • Within minutes, you may make claims and obtain refunds for late, lost, or damaged goods thanks to a service we designed.
  • The best aspect is that we take care of the majority of the job!
  • Simply give us with the appropriate information, and we will utilize it to make a claim on your behalf as soon as possible!
  • Here’s what you need to do to get started:
  1. Become a member of DoNotPay.
  2. You can choose for the Late Delivery Refund option
  3. You must choose the courier who will be responsible for your delivery and answer a few straightforward questions.
  • In your absence, DoNotPay will submit your claim to the claims department of the courier company after you have completed the procedures outlined above. DoNotPay may also assist you with filing insurance claims. If you decide to make a claim with the United States Postal Service, use our app to skip the bother and complete the process in a few clicks! If you have any more questions or concerns about missing items or late delivery, DoNotPay can assist you by answering the following questions on your behalf: Is it possible to trace a product without having a tracking number?
  • In the event that my UPS item does not arrive on the scheduled delivery date, what should I do?
  • What should I do if my FedEx shipment goes missing?
  • What happens if the USPS reports a package has been delivered to a mailbox, but there is no package?
  • What is causing Amazon’s shipping to be so slow?
  • Is it possible to submit a claim for Amazon, USPS, or FedEx delivery failure?
  • How late does the United States Postal Service deliver packages?
  • Is it possible to get a refund from Amazon because they sent me an empty package?

DoNotPay Has Your Back Every Step of Your Customer Journey

  • We can assist you in obtaining a reimbursement for a late, damaged, or missed delivery, but that is only a small part of what we can do for you.
  • In the event that you are dissatisfied with the service you have gotten or with an item you have purchased, all you need to do is use your DoNotPay app.
  • Using our services, we may circumvent any company’s customer service, prepare a refund demand letter, or commence a chargeback procedure on your behalf.
  • In addition, our software can analyze the company’s return policy and assist you in returning the damaged merchandise.
  • No need to lift a finger since our app will take care of everything for you after you answer a few simple questions about the product you’re interested in purchasing.
  1. If you opt to send a letter to the corporation on your own, we’ll explain how to construct it so that you obtain exactly what you’re looking for.
  2. Whether you purchased a box for an imprisoned loved one, anticipated an insured postal delivery, or made a purchase to redeem your gift card but still have a few dollars left on it, we’ll work with you to make the most of the situation.
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USPS Says Delivered But No Package (What To Do)

  • You are here: Home / Cold Hard Facts / USPS Says Package Has Been Delivered, But No Package Has Been Delivered (What To Do) Despite the fact that most shipments are delivered by other carriers such as FedEx and UPS, the United States Postal Service (USPS) does transport parcels on occasion.
  • When you’re anticipating a delivery from the United States Postal Service but don’t receive the box despite the tracking information indicating that it was delivered, you may be unclear of what to do next.
  • Here’s what to do.
  • What should you do if you haven’t received a box from the United States Postal Service, despite the tracking suggesting that it has been delivered?

USPS Says Delivered But No Package (What To Do)

  • First and first, you should be aware of the most likely causes of this situation in the first place.
  • The United States Postal Service (USPS) will occasionally claim that an item has been delivered, but it may take up to 24 hours for the box to actually arrive.
  • There are a variety of reasons why they could do so.
  • The most typical reason is because they need to push a specific number of deliveries every day, and in order to save time, they may designate the delivery as complete before it has actually arrived.
  • In addition to human mistake, clerical and technical errors might occur.
  1. A mail carrier may make a clerical error, or a computer system may fail, resulting in a parcel being marked as delivered early.
  2. The good news is that there are a few measures you may take to find out what is happening with your package.
  3. The initial step is to get in touch with the United States Postal Service.
  4. They will appreciate it if you send them an email instead of calling because their phones are generally busy.
  5. They’ll be able to reply to you more quickly as a result.

They’ll almost certainly advise you to wait 24 hours, so you may as well wait 24 hours before calling them in the first place, anyhow.If, after 24 hours, your parcel has still not arrived despite the fact that it has been marked as ″Delivered,″ you should contact the United States Postal Service to discuss your options.

Does Your Neighbor Have It?

  • It is recommended that you check with your neighbor to determine whether your package was accidentally picked up by the USPS before contacting the USPS.
  • Occasionally, the United States Postal Service will deliver your box to your neighbor instead of you.
  • They do this with the mail, so it’s likely that it may happen with shipments from time to time as well.
  • Take a few minutes to visit each of your neighbors and question as to whether or not they have received a parcel addressed to your home.
  • Even if your neighbor hasn’t opened the item or glanced at the delivery address, it’s likely that they will not be aware that the package was not intended for them.
  1. An employee of the United States Postal Service may also hand over your item to a neighbor for safekeeping on occasion.
  2. However, this is normally only done if you specifically instruct them to do so.
  3. Most of the time, the USPS will only do this in apartment buildings or condominiums.
  4. If you reside in a house, it is quite unusual for them to deliver your product to a neighbor.

Did The USPS Driver Put It Somewhere Hidden?

  • Due to an increase in the number of porch pirates, postal employees and delivery drivers are doing everything they can to conceal goods.
  • Packages are no longer being delivered at your front door by everyone.
  • They prefer to store the package in a more secure location, such as the back door, the garage, or a hidden location in the house.
  • Not only that, but they don’t always inform you where they placed it.
  • If your shipment has been delivered according to the tracking system, but you have not yet received it, take the time to explore around your home.
  1. Verify that no furniture or other decorations are in the vicinity of the front door, since the postal worker may have hidden it behind or below one.
  2. If you think you may have left your garage door open, look around the interior.
  3. If you have a rear entrance, you’ll want to look around the area around that door as well.
  4. It’s also feasible that they’ll build it on the side of the building.
  5. Last but not least, check your mailbox.

As long as the package is small enough to fit inside your mailbox, there’s a strong likelihood that the postal worker will place it inside.Even enormous parcels are occasionally squashed within the confines of the mailbox.

Did They Give The Package To FedEx?

  • FedEx and the United States Postal Service (USPS) collaborate on a number of occasions.
  • FedEx will occasionally deliver packages to the United States Postal Service, while the United States Postal Service may occasionally deliver items to FedEx.
  • It is conceivable that the USPS will claim to have delivered the box while in reality they just handed it over to FedEx.
  • It is possible that FedEx will take an extra day or two to actually deliver the package.
  • Miscommunication between the two carriers might also result in the delivery of the package being reported as delivered when it has not been.
  1. In this instance, it’s a good idea to call the United States Postal Service first.
  2. They will be able to inform you whether or not they employed FedEx to finish the delivery.
  3. If they did, you will be able to obtain the information you want from them in order to communicate with FedEx.
  4. Next, contact FedEx with the information you’ve gathered.
  5. Provide them with the necessary details and inquire about the status of the shipment.

It’s probable that they’ll inform you that it’s in transit.And if they did deliver it, they should be able to tell you where it was delivered and who it was delivered to.While relying on FedEx to handle parcels may be more convenient and cost-effective for the USPS in some cases, it may also result in clerical mistakes in other cases as well.That might be aggravating for people who are still waiting for a box despite the fact that the product has been marked as delivered.

How To Prevent The Situation

Fortunately, there are a few things you can do to avoid this from occurring in the future. While it is hard to prevent clerical or technological mistakes from occurring, you can put in place a few measures that will lessen the likelihood of it occurring to you in the future. Follow these procedures to avoid receiving a warning that your delivery was misdelivered or misrouted.

1. Ask For Signature

  • One of the most effective strategies to avoid this problem is to request a signature upon receipt of the package.
  • You must provide a signature from you or another adult at your residence in order for the postal worker to deliver your item if you choose to participate in this program.
  • They will not be able to deliver the box until someone accepts responsibility for it.
  • As a result, they will be unable to label the delivery as delivered.
  • This does, however, necessitate the presence of a family member or friend to accept the item.
  1. You will not receive the package if this is not done.
  2. The United States Postal Service (USPS) will only attempt to deliver a package a few times before holding it for you at your local post office.
  3. Leaving it there for an extended period of time will result in it being sent back to the sender as a failed shipment.
  4. Requesting a signature, on the other hand, is a proven method of preventing shipments from being overlooked and inaccurate messaging from being sent.

2. Invest In A Locked Box

  • For those who reside in their own house rather than an apartment or a condominium, a lockbox may be something to think about purchasing.
  • There is a code or key included in this box, which you may present to the postal worker.
  • They also have skeleton keys, which they may use to gain entry to most lockboxes.
  • A lockbox is important since it keeps your shipment safe while you are not around.
  • You and the postal worker are the only ones who can open it.
  1. The postal worker can deposit your parcel inside the box and then close and lock the box when he or she has finished.
  2. As a result, robbers will be discouraged from attempting to steal the shipment.
  3. As opposed to placing your package at the front door or in other places of the house, this is a safer option.
  4. It also helps you avoid receiving a shipment delivered notice when you haven’t really received an item at all.
  5. This is due to the fact that it is more difficult to overlook the package.

It should always be kept safely within your lockbox to prevent theft.It’s simple to locate, and it reduces the likelihood that someone will steal it from you.There’s always the possibility that the box was delivered by USPS, but that it was stolen before you could get home to pick it up.A lockbox may be used to solve a variety of difficulties.

3. Sign Up For Informed Delivery

  • The United States Postal Service (USPS) provides a service known as Informed Delivery.
  • It entails the postal service photographing mail that is being delivered to your address.
  • This document also contains photographs of any packages that you are expecting to receive.
  • They then give you the images as well as a note via your email address to you.
  • The message informs you that your local postal worker will be delivering the items linked to this message to your home address.
  1. On rare occasions, especially if the delivery day falls on a Saturday or the day before a holiday, the shipment will not arrive until the following day.
  2. The advantage of having Informed Delivery is that you will know if an item is genuinely on its way or not.
  3. A USPS employee may have handled your parcel at some point, which is good information to have on hand at all times.

4. Change Your Delivery Preferences

  • Changing your delivery choices with the USPS is the only way to ensure that your box is delivered.
  • You may do this at any USPS office.
  • Among other things, this involves informing the postal worker when the parcel may be delivered.
  • It must, however, take place during normal business hours at the USPS office, which means that you should not anticipate them to deliver your parcels after 5 p.m.
  • Some businesses close even sooner than that.
  1. It assures that the employees always make the delivery by assigning them a set time period during which you may take their items from them.
  2. They are well aware that they only have a limited time frame within which they may make deliveries.
  3. Because they don’t want your box to take up valuable inventory space, and because it costs them money to re-deliver a missed item, they’ll go above and beyond to ensure that your product is delivered on time.

5. Set Up Cameras

  • Last but not least, installing surveillance cameras in the vicinity of your home’s entrance will help to ensure that you receive your shipment.
  • The driveway or the area in front of the front door must be visible from the camera.
  • This will allow you to utilize the camera as evidence that the delivery worker never showed up at your house to deliver the product, which would be very helpful.
  • It will also tell you whether or not someone has stolen the package from your possession.
  • With this information, you may contact the United States Postal Service and find out what is going on there.
  1. Keep in mind that you may have some deliveries waiting for you in your mailbox.
  2. It’s also worth it to install a camera that’s aimed towards the mailbox.

Can Someone Else Sign For Your Package?

You may select that you want the USPS courier to have someone sign for your item when it is delivered to your home address.If you do this beforehand, you can be confident it will be delivered to you and that there will be no mistake when it is stamped as delivered.However, the majority of the time, you may not be at home when they attempt to deliver your package.Fortunately, you may delegate the responsibility of signing for the item to someone else.The most important rule to remember when selecting someone else as a signer is that they must be at least eighteen (18) years old.You can designate another family member, a visiting acquaintance, or even a neighbor to accept the item on your behalf.

It is possible to nominate the signer for an apartment or condo if you reside in a building with a front desk.For example, the receptionist at the company is an excellent example of someone who can sign for your shipment.After that, they’ll keep the parcel at the office until you come to pick it up yourself.Making someone sign for the shipment is an excellent technique to ensure that it gets delivered to the correct location on time.

What Pickup Options Do You Have With USPS?

When it comes to picking up your box from the USPS, there are a few alternatives available. Here are a few of the most often encountered.

1. Visit The USPS Office

Going to your local post office and picking up your box is one of the most simple choices available.Packages that are too heavy or too big will not be delivered by the United States Postal Service.Instead, they want you to pick it up yourself.Most of the time, you’ll receive an email notification stating that your shipment is available for pickup at the office.It will provide some special information about the particular product.When you’re ready to pick up the parcel, sign your name on the notification and proceed to the post office.

You can either hand over the notification to the clerk or inform them that you will be receiving a shipment.They’ll ask you for some information so that they can make sure you get the proper bundle for your needs.Then there’s nothing left to do but enjoy yourself.There are no further procedures to take or documents to sign.

2. Schedule A Package Intercept

Another alternative is to use their Package Intercept tool, which is also available.This feature is especially beneficial for people who need to temporarily halt or reschedule the delivery of an item or a package delivery.You may also be able to direct it to a different location on occasion.If you know you won’t be able to make it home in time to sign for the box, this feature might be handy.You can instruct the office to keep your shipment until you arrive, and then you can pick it up from them.You may even plan another delivery for later in the week if you want.

In some instances, it may also be feasible to request that the delivery be delivered to your place of employment.When it comes, you may sign for it and then take it with you to your house.

3. Schedule A Redelivery

In the case that the postal worker fails to deliver your package, you may always request a redelivery at your convenience.Deliveries are made via a redelivery service, in which the delivery person follows a fresh set of instructions for your delivery.They’ll make another effort to deliver the delivery at the time and day that you specify in your request.This is a great alternative for people who know they won’t be able to make it to the post office in time to pick up their parcel before it shuts on a certain day.Using the redelivery service guarantees that you receive your box, even if you are not at home, at the end of the day.

4. Rent A PO Box

It is possible to rent a PO Box if you do not want your package to be left on your front porch for several hours, although this is not recommended.This is a different address from the one you use for your house or apartment.Whenever you request that a shipment be sent to your PO Box, the package will be delivered to your PO Box by the mail carrier.When compared to putting a package outside at the front door, a PO Box is more secure.Only you and the United States Postal Service have access to it.It’s also a convenient method to get anything delivered to your home without having to provide your home address on the package.

It provides you with a certain amount of privacy.When they deliver your box, you will be able to go to your PO Box and pick it up yourself.

Does The USPS Deliver Packages On Saturdays?

Yes, parcels are delivered on Saturdays by the United States Postal Service.If the delivery is a Priority Mail Express package, it will even be delivered on Sundays if the package is so designated.Priority Mail Express packaging employs a more expensive stamp to ensure that the package is delivered as quickly as possible.However, you should proceed with caution if you intend to make advantage of this service.Despite the fact that it claims it was delivered on Saturday, you are more likely to not receive a normal shipment on Saturday.


Accidents sometimes happen, even though the United States Postal Service is a reliable postal provider.It is possible to make a clerical error.Most of the time, your shipment will either have an inaccurate label or will have an update applied to it too soon.When this occurs, you should wait for 24 hours before proceeding.If your shipment does not arrive by the end of the following business day, contact the postal service.They’ll be able to assist you in determining what went wrong.

USPS Says Delivered But No Package (What To Do + More)

You could find yourself keeping one eye on the mailbox and the other on your tracking information when you’re excitedly waiting for your online order to arrive.When all of a sudden, the tracking information changes to ″Delivered,″ you know something is wrong.But there’s no box waiting for me outside!You may believe that you are becoming insane, but this is not the case.Although the United States Postal Service’s tracking system is often accurate, there are occasions when it fails.Continue reading this article for additional information if you’re concerned about a ″delivered″ shipment that hasn’t arrived as expected.

Why Does USPS Say Delivered But There’s No Package?

You could find yourself keeping one eye on the mailbox and the other on your tracking information when you’re excitedly awaiting your online item to arrive.It’s then that the tracking information changes to ″Delivered,″ which is a pleasant surprise.No parcel can be found outdoors, though.No, you are not insane, despite the fact that you may feel that way at times.However, there are situations when the tracking system of the United States Postal Service malfunctions.Continue reading this article for additional information if you’re concerned about a ″delivered″ package that hasn’t arrived as promised.

Why Is My Package Not Here But It Says Delivered?

If your tracking information indicates that your item has been delivered but there is no parcel to be found, one probable explanation is that the United States Postal Service’s GPS system has tagged your package as ″Delivered″ prematurely.As a result, you should expect to get your delivery the next day, so please be patient and keep a watch out for it.In the event that your shipment does not arrive as expected, it’s possible that it was delivered by a substitute mail carrier who was unfamiliar with your intended delivery location.In order to be certain, look around your mailbox, in the bushes, beneath the steps, and anyplace else a package may have been dropped off.Additionally, it may be worthwhile to check with your neighbors to see whether they have gotten a package bearing your name on it, because a postal carrier who is new with a route may make a mistake when mistaking apartment or building numbers.

What Should I Do If My Package Isn’t Here But It Says Delivered?

As previously noted in the preceding question, GPS is used by USPS delivery vans.This can result in a shipment being marked as ″Delivered″ before it has really been delivered.You will most likely only have to wait another business day for your delivery to arrive in the majority of circumstances.It is, nevertheless, necessary to call your local United States Postal Service post office if you have waited more than a day, examined around your property, and inquired of your neighbors and have not received your box.In order to find out what’s going on, you’ll want to speak with the head postmaster or the manager who is on duty, as they should be able to call the postal carrier who is assigned to your route.However, if USPS is unable to assist you and your parcel has still not arrived after seven days, you should contact USPS to make a Missing Mail claim.

It is possible to make a complaint at your local post office, online, or by phoning the USPS Customer Care line, which is 1-800-275-8777.When you file a Missing Mail claim, postal personnel will begin a thorough investigation into every step your parcel took between the time it was dropped off and the time it was scheduled to be delivered.Shipments that have been scanned but not yet loaded into a delivery truck, or packages that have been ignored for one reason or another, are the most common causes of missing mail situations.As a result, initiating a Missing Mail request overcomes these concerns and ensures that the product is delivered to the correct location.

Does USPS Mark Packages As Delivered Before Delivering?

Before delivering items, the United States Postal Service (USPS) does not designate them as delivered.In spite of this, postal service audits have discovered a variety of ″scan mistakes″ that result in undelivered goods being mistakenly listed as ″Delivered.″ There is a problem that begins the moment an item is scanned into the United States Postal Service system.Though an employee scans a parcel using the ″Delivered″ setting (rather than the ″Accepted″ one), a package will be listed as delivered even if it has only been placed in the mail.Scan errors also arise when a shipment is marked as ″Delivered″ at a location other than the one intended for delivery (e.g.house, business or apartment building).Customers will notice the package status ″Delivered″ or ″Delivery Attempted″ even if no action is done if a carrier scans a package as ″Delivered″ at a place other than the delivery point—before delivery is even attempted—even if no action is taken by the carrier.

Unfortunately, scan mistakes occur more frequently than you may expect.According to one USPS audit, 191 out of 1,100 items had been scanned as delivered but were remained in the delivery unit ready to be dropped off despite having been marked as delivered.

Why Does USPS Show My Package As Delivered If I Just Shipped It?

Although you may have just printed the label and mailed the box, there are a handful of reasons why a USPS tracking number may reflect a ″Delivered″ status.One possible explanation for why you are receiving this message is because USPS has utilized a previously used tracking number.In order to determine whether or not your tracking number has been recycled, look up the specifics of your tracking number.If your tracking number is recycled, you will most likely notice a location and delivery time that do not correspond to the origin or destination of your product while viewing your tracking information.An additional feature of a recycled tracking number is that it may include a notation noting that the label has been ″Archived.″ The huge amount of items handled via the United States Postal Service causes tracking numbers to be recycled.With more than 20 million goods delivered every day, it is not uncommon for the United States Postal Service (USPS) to recycle a small number of tracking numbers.

As a result, if you suspect that you are dealing with a recycled tracking number, the best course of action is to simply wait.Once the label has been scanned by the post office, the tracking information will be updated to reflect the proper information.Another reason why your recently mailed box has been marked as ″Delivered″ is that the United States Postal Service misread your product’s barcode.If the scanner on the USPS truck was set to ″Delivered″ rather than ″Accepted″ during the scan, the tracking information for your parcel will reflect that it has been delivered.Unfortunately, this implies that additional scans of the label will not result in the tracking number being updated.A customer care agent from the United States Postal Service should be able to give you with updates by checking their internal tracking database.

You may either phone the United States Postal Service at 1-800-877-8339 or visit your local post office to have them check into your tracking information in further depth.In addition, if you’re interested in learning more, you can read our blogs on how quickly USPS ground shipment is, if you can reroute a USPS box, and whether USPS reused tracking numbers.


There are a variety of reasons why a United States Postal Service parcel may be marked as delivered yet still be missing.For example, an item may be marked as delivered before it has really been delivered, and all you have to do is wait another day for delivery to occur.It’s also conceivable that the box was delivered to a neighbor or that it was put in an unexpected area.If none of these apply to you, your next step may be to check with your local post office and, if necessary, file a Missing Mail claim with the Postal Service.

My Tracking Says Delivered, But It’s Not HERE! Now What?!



Several factors can contribute to a package being marked as delivered yet still being undeliverable by the United States Postal Service.It’s possible that a shipment will be marked as delivered before it has been delivered, and all you have to do is wait another day for delivery.Another possibility is that the parcel was delivered to a neighbor or was put in an unexpected area.Checking with your local pos

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