Why Did The Post Office Return My Letter?

One of the most common reasons we see mail returned is that the addressee on the mailpiece no longer lives at that address. The USPS will attempt to forward it and if they cannot, it will be returned to the return address listed on the mailpiece. If there is no return address on a mailpiece, the USPS will discard it.
Mail is usually returned because it is missing either forwarding information or secondary information. You should always validate a mailing address before you mail something. Missing forwarding information.
There are a few reasons why your mail may be returned to sender: Mail is for a suspended/closed account — if your mail is suspended or closed, any new mail that arrives will be returned to sender. The mailbox number on the mail does not exist in our system and we are unable to find a unique recipient name match in our system.

Why would the post office return a package to my business?

Despite focusing on heartbreak, the Elvis Presley song ‘Return to Sender’ actually presents several valid reasons the post office may return a package or letter to your business. An incorrect address, including street number or zip code, could send a bill or order back.

Why did USPS return to sender?

Postal employees and our high-speed equipment have only a brief second to look at an envelope, read information and enter it for processing. Mail with insufficient information or mail that has insufficient postage is rejected and returned to the sender with the endorsement “Return to Sender.’ This endorsement is very

Why would a letter get returned?

Mail can be undeliverable for these reasons: No postage. Incomplete, illegible, or incorrect address. Addressee not at address (unknown, moved, or deceased).

What does it mean when a letter is returned for postage?

If a mail recipient attempts to return or forward the mail without paying additional postage when required, the mail is endorsed “Returned for Postage” and returned to the recipient.

What do I do if mail is returned to sender?

If you’re not sure what to do with mail that isn’t yours, it’s probably easier than you think to get rid of it legally. All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.

What does in dispute Mean on returned mail?

In Dispute* Mail returned to sender by order of chief field counsel (or under D042) because of dispute about right to delivery of mail and cannot be determined which disputing party has better right to mail. Insufficient Address*

Can returned mail be resent?

If you want to re-mail it again, you need to put a new stamp on it. I’m sorry but you will need a new envelope and stamp. Once the letter was attempted at the address used the first time and then endorsed ““Return to Sender”, that envelope needs to be discarded along with the first stamp.

What happens if you put too many stamps on a letter?

Yes you may use as many stamps as you wish. If they are of excess value than required then excess amount will not be refunded.

What does it mean when it says postage due?

You’ll need to notify the post office of your decision. The piece of mail will be returned to the sender as “postage due.” If the sender refuses to pay the postage due, or if the letter or package sent to you does not have a return address, the mail will be considered dead mail.

What happens to letters without stamps?

Originally Answered: What happens to a letter mailed without a stamp? If there is no postage on mailpiece, it will be returned to the sender for postage. If there is some postage affixed, but not enough, the mail will be sent on as postage due.

What does Returned to Sender mean?

Returned to sender is a common policy used by post carriers to handle items that could not be delivered. If an item could not be delivered for any reason, the item would be sent back to the indicated return address.

How long does the Post Office hold returned mail?

USPS Hold Mail® requests must be for a minimum of 3 days and a maximum of 30 days. If you need mail held longer than 30 days, please sign up for a USPS Forward Mail service. USPS Hold Mail requests are not necessary for Post Office Box™ customers, as mail delivered to a PO Box™ is allowed to accumulate up to 30 days.

Is Refused mail returned to sender?

After delivery, an addressee may mark a piece of mail “Refused” and return it within a reasonable time if the mail or any attachment is not opened, except for mail listed in 611.1c(1) and 611.1c(2). Mail that may not be refused and returned unopened under this provision may be returned to the sender only if enclosed in

Why would the post office return a package to my business?

Despite focusing on heartbreak, the Elvis Presley song ‘Return to Sender’ actually presents several valid reasons the post office may return a package or letter to your business. An incorrect address, including street number or zip code, could send a bill or order back.

How can you tell if a letter has been returned?

Sometimes a perfectly addressed letter gets returned to us without a yellow sticker, without handwriting on the outside saying something like “ no longer at this address “, and seemingly without any clue as to why the mail piece came back. Well, there are always clues. For starters, re-read the recipient’s address, one line at a time.

Why is Mail Returned?

  • Have you ever wondered why you are receiving returned mail? Although our software checks that the address is genuine and deliverable when we process the data, if the recipient does not complete a change of address form to have their mail forwarded, we have no means of knowing if the address is valid and deliverable. One of the most common causes for mail being returned is that the person who was addressed on the mailpiece no longer resides at the address where the mailpiece was delivered. After making an effort to forward it, the USPS will return it to the address provided on the mailpiece, unless they are able to do so successfully. The United States Postal Service will trash any mailpiece that does not have a return address. This generally occurs because they failed not complete a change of address form to have their mail forwarded to their new residence, or because their forwarding order has expired (the yellow endorsement sticker would state ″Not Deliverable as Addressed—Unable to Forward″). The United States Postal Service (USPS) inserts yellow endorsement labels on mailpieces that are extremely useful in determining why the mail was returned. The following is a list of endorsements from the United States Postal Service describing the reasons for mail being returned. Source 507 Mailer Services provided by the United States Postal Service. A delivery attempt was made, but the recipient was not known at the time of the delivery attempt.
  • The post office box has been closed due to nonpayment of rent
  • no orders have been received.
  • When it is known that the recipient has passed away and the letter cannot be appropriately delivered to another person, the phrase ″dead″ is used. This endorsement must be signed by a delivery employee in person, and it may not be rubber-stamped in any way under any circumstances. Mail addressed to someone else is marked with the name of the individual who has passed away
  • Delivery to a Commercial Mail Receiving Agency has been suspended due to a failure to comply with Sections 508.1.8.1 through 508.1.8.3
  • Illegible* – The address is not readable
  • When there is a disagreement regarding who has a greater right to mail, mail is returned to the sender by order of the chief field counsel (or under 508.1.0 and 508.2.0) because it cannot be decided who has a better right to mail.
  • Unsatisfactory Address* – mail that does not have a street address, a box number, a route number, or the geographical section of the city, or mail that does not contain the city and state, and the proper address is not known
  • Moved and didn’t file a change of address order – the addressee relocated but didn’t file a change of address order.
  • Mail Receptacle Not Provided* – The addressee failed to provide an adequate receptacle for the receiving of mail.
  • No Such Number* – a message addressed to a non-existent number for which the right number is unknown
  • No Such Office in State* – addressed to a non-existent Post Office
  • No Such Street* – addressed to a non-existent street and the correct street is not known
  • No Such Office in Country* – addressed to a non-existent Post Office
  • The mail was not delivered to the address provided
  • there was no change-of-address order on file
  • the forwarding order had expired
  • and the mail was unable to be forwarded.
  • Outside Delivery Limitations* — A package addressed to a place outside the delivery limits of the Post Office where the package is being delivered. Unless the recipient has filed an order, mail for out-of-bounds customers will be held in general delivery for a certain duration.
  • Declined* – The addressee refused to receive the letter or pay the postal fees associated with it.
  • *Returned for a more accurate address* Postal mail originating in the local area that has been incorrectly addressed for distribution or delivery
  • Mail that has been returned for postage is mail that has been returned for postage because the postage has fallen off.
  • It was returned to sender because the contents of the mailpiece were unmailable
  • it was also redirected to another address.
  • The package was returned to the sender. Because of Addressee’s Violation of the Postal False Representation and Lottery Laws*, mail was returned to sender under false representation and lottery orders
  • Mail was returned to sender under false representation and lottery orders
  • Mail was returned to sender under false representation and lottery orders
  • Mail was returned to sender under false representation and lottery orders
  • Mail was returned to sender under false representation and lottery orders
  • Mail was returned to sender under false representation and lottery orders
  • Mail was returned to sender under
  • A temporary absence* indicates that the addressee is temporarily absent and that the period for retaining mail has elapsed.
  • Unclaimed* – The addressee failed to pick up the mail or did not call to claim it.
  • The package was undeliverable as addressed, and the PMB and signature were missing – in violation of 508.1.8.2e.
  • Vacant* refers to a house, apartment, office, or building that is not currently occupied. In the case of letters addressed to ″Occupant,″ this is the sole option.

* Alternative addressing formats may not be used on the following items: Priority Mail Express pieces; mail with any extra service listed in 602.3.1.2e.; mail sent with any ancillary service endorsement, except as permitted in 1.5.1b.b.; and mail sent to any overseas military Post Office.

  1. * Alternative addressing formats may be used on the following items: Priority Mail Express pieces; mail with any extra service listed in 602.3.1.2e.
  2. Only those causes for nondelivery that are mentioned with an asterisk (*) are sent to the publisher when an alternate addressing format is used on Periodicals articles.

Post Office Return to Sender Reasons

Despite the song’s focus on heartache, the Elvis Presley song ″Return to Sender″ really outlines various legitimate reasons why the post office may return a box or letter to your company.An erroneous address, including a street number or zip code, may result in a bill or order being returned to the sender.Another common reason for rejection is the absence of a forwarding address for the intended recipient, as well as inadequate postage.

Sorry, We Moved

If a customer’s address changes, a bill may be returned to the business if the company uses a monthly billing method.Someone who relocates should contact each of their major account holders directly to inform them of their new location and submit a change of address form with the United States Postal Service, if possible (USPS).The post office then marks all mail addressed to the recipient as ″forwarded″ and attaches a self-adhesive address label to the front, directing it to the new location.

  1. If this does not occur, your company will be left holding the bag, both literally and figuratively speaking.
  2. Continue to send statements for a period of time after a customer leaves town with a substantial quantity of money owed to your company in case a forwarding request is submitted later.
  3. After three to six months have passed, consider transferring the account to a debt collection agency or employing a skip-tracing service to seek fresh contact information for the debtor.

P.O. Box Only, Please

There are several instances in which a person’s actual address does not match their postal address as provided by the United States Postal Service.When door-to-door postal delivery is not available, a communal mailbox (such as those found in an apartment complex) or a post office box may be used in its place, according to the circumstances.Due to the fact that both FedEx and UPS deliver to street addresses or predesignated package drop-off places – such as the leasing office of an apartment complex – this would only affect things delivered through the United States Postal Service (USPS).

  1. When a consumer provides the shipping address for an item, it is possible that they are not aware of the distinction.
  2. Specify in the address collecting procedure that you ship via USPS and that you must be told if a client is unable to get home delivery through the service in the future to avoid complications while sending.

Inappropriate Addresses

When a mail item is returned due to an incorrect address, contact the customer or client to establish the source of the problem.A postal box or street address difficulty, for example, can be resolved by shipping through an alternative service instead of regular mail.A major error on an order form or a blank order form may also be the source of the problem in other cases.

  1. The United States Postal Service (USPS) sorting equipment relies on addresses that follow a standard format, which includes a name, street address, and a final line that includes the city, state, and zip code.
  2. This information is required for every letter sent, and failure to include even a piece of it can result in sorting issues, delays, or returns.
  3. A tiny post office may receive a letter addressed to John Smith on Elm Street that does not have a zip code and be able to determine where to deliver the mail since the street address section of the message and the inclusion of their town name are both included in the letter.
  4. If the identical letter were to be delivered to a major city with several streets bearing the term ″Elm″ and multiple John Smiths, it would be more difficult to identify the recipient.
  5. If the post office is unable to identify whether or not the item will be delivered to the intended recipient, the item will be returned to the sender.
  6. Always double-check your mailing labels before delivering formal business papers to ensure that there are no address mistakes or flaws on the label, such as smeared ink, that might create delivery issues.
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Insufficient Postage

In addition, packages and mails are returned to the sender if the postage is insufficient.With Express Mail, the return is a legal requirement.With other types of mail, the item may be forwarded to the receiver with postage due attached, or it may be returned to the sender.

  1. The receiver, on the other hand, retains the discretion to decline delivery and avoid having to pay the extra fee.
  2. If your company sends things on a regular basis and purchases postage using an online service such as Click-N-Ship, which allows for independent entry of package weight, you might consider investing in a high-quality digital scale.

Why did my mail get returned to sender?

In order to avoid unintentionally marking your mail as ″returned to sender,″ when it is delivered to our facility, we do a mailbox number check as well as a recipient name match search in our database.In addition to taking extra precautions before marking mail for return, we double-check that the mail item in question belongs to you before depositing it in your mailbox.There are several reasons why your message may be returned to sender, including the following:

  1. Mail for a suspended or closed account – if your mail has been suspended or closed, all additional mail that comes will be returned to sender
  2. mail for a suspended or closed account
  3. The mailbox number on the mail does not exist in our system, and we have been unable to locate a unique recipient name match in our system that matches the mailbox number on the letter
  4. The post office made the mistake of delivering mail to the incorrect address. Most of the time, the recipient will wrongly write ″return to sender″ on the envelope instead of returning it to the postman for redelivery.

Because our service is designed to prevent mail from being accidentally returned to sender, as long as you list the proper recipient names in your mailbox and ensure that the mail contains your mailbox number, it is extremely unlikely that your mail will be accidentally returned to sender through our service.We are powerless in the case of mail that has been misdelivered by the post office since it has never been in our custody.Do you still require assistance?

  1. Get in Touch With Us Get in Touch With Us The most recent update was made on December 26, 2019.

This Letter Is Fine. Why Did It Come Back To Me?

However, this question is a little different from the ones that we’ve answered in our blog entries throughout the years.Sometimes a neatly addressed letter is returned to us without a yellow label, without handwriting on the outside of the envelope indicating anything like ″no longer at this address,″ and without any indication as to why the mail item was returned to us.There are always hints to be found.

  1. To begin, re-read the address of the person who will be receiving the package one line at a time.
  2. Is the address on the envelope as accurate as it appears on the envelope?
  3. If all indications point to the information being valid, simply ask the USPS mail carrier for some insight into why the piece was delivered to you rather than the person to whom it was addressed instead of the intended recipient.
  4. Most likely, they will be able to inform you; but, if they are unable to, simply deliver the letter to them and ask if they might re-mail the item on your behalf.
  5. The majority of the time, they will accept your letter respectfully and return it to you through the mail system.
  6. Occasionally, the USPS barcode (which is written on the lower section of the front of your envelope) is erroneously coded, resulting in the letter being delivered to your own address.

Examine the bottom of the page for a barcode.Look for a zip code written out underneath the barcode if there is one.It is possible that the mail piece will be diverted to your own address if the zip code displayed there is the same as your own zip code.This is due to automated technology used by the Postal Service to sort mail.

Make use of a sharpie or a black pen or marker to block off the barcode on the bottom in this situation.This will cause the postal sorting machines to look at the destination address one more time in order to determine where the package is being delivered.If your address is legitimate, there is a good chance that this will allow the artwork to reach at its intended location (click here to read about address correction).

Still have questions about what’s going on with your mail piece?Take a photo of the envelope and send it to us through e-mail.Make sure you photograph the complete face (or front side) of the envelope in this photograph.Among the information we will be looking for are the addresses on the front and back of the envelope, the postal barcode, the permit/postage region, and anything else that may provide us with insights.Please double-check that your image is in focus.In an out-of-focus photograph, hunting for hints may be time-consuming and frustrating.

  1. We will do everything we can to solve the mystery of the returned letter and will keep you informed of our findings.

Refund was returned by post office ad undeliverable. I never received it, is it too late? What should I do?

It’s never too late to make a change.Make any necessary corrections and re-mail it, being sure to include a return receipt request this time.For people who are in debt with the government but have already paid the taxes due and the money has cleared their bank accounts, all that is required now is that they ship their tax return to the appropriate address and they’re done.

  1. For those who owe taxes but have not paid their tax due, a late payment charge in the form of interest will be imposed against them on the amount they owe.
  2. I would recommend that you go to and pay your taxes as soon as possible.
  3. Once you’ve done that, print off two copies of your receipt.
  4. Both of these documents are for your records, and the other is to be included with your tax return when you submit it to the designated address.
  5. If any interest is owed, the IRS will send you a second bill in the mail for the amount of interest owed.
  6. There will no longer be any penalties or late fees charged if you do not owe taxes or if you are expecting a refund in the near future.

However, you must file your tax return with the Internal Revenue Service as soon as possible.If you are owed a refund, the sooner you register your claim, the sooner you will get your refund.In order to obtain the right mailing address for your tax return, seeclick on your state, and you will be presented with the address where you must ship your **FEDERAL** tax return, if you have one.Alternatively, if you need to submit your state tax return, you should visit the website of your state’s department of revenue to find out where you should send your state tax return.

The post office opened my letter

I sent a card to my mother just because I hadn’t written her a’real’ letter in a long time and because I thought she’d like some random images of me and my life – just to put on her refrigerator, etc.- I didn’t think she would.When I received the letter, it was on a novelty card that you could write on, fold up, and seal with stickers.I thought it was a cute concept.Mom claimed to have gotten it, but when she checked, all of the stickers had been taken off and the card had been opened.

It’s possible that I didn’t count all of the photographs, so I don’t know whether they are all there.There was no indication as to why it had been opened on the outside.WTF?

Isn’t that a violation of the law?Isn’t it necessary for them to inform us why they have a suspicion about something?

by Anonymous reply 31 March 23, 2013 3:46 AM

It’s against the law, yet it happens all the time. Employees at the post office will open envelopes in search of cash. It is for this reason that cash should not be mailed. You should file a complaint with your local post office, and your mother should file a complaint with hers.

by Anonymous reply 1 March 18, 2013 5:01 PM

That is a terrible state of affairs in the United States. Damn, yes, this is an issue in third-world nations, but where is it happening here? Damn.

by Anonymous reply 2 March 18, 2013 5:14 PM

Because of those stupid stickers on your card, it’s possible that it became stuck in their gear, giving the impression that the door is open. Stop being such a naive cretin, you naive cretin.

by Anonymous reply 3 March 18, 2013 5:24 PM

My sister sent me a box for Christmas, which I much appreciated.My parcel had been entirely taped up by the time it arrived at my door.As soon as I opened the box, there was nothing within it.I dialed my sister’s phone number.She had sent me an iPod as a thank you.

She purchased it, drove it to a post office in Los Angeles, wrapped it on the spot, and posted it to the recipient (insured).Someone at the post office must have been keeping an eye on her because they cut open the package, took out the Ipod, and taped it back together.

by Anonymous reply 4 March 18, 2013 5:32 PM

Actually, mail theft, at least in Hawaii, is a significant problem. A lot of the time, I used to send carefully wrapped cash to a friend in Hawaii, but I had to stop since the mail would never reach them. I like to give cash, but I’ve had to cease doing so. If your belongings are taken, you have no recourse.

by Anonymous reply 5 March 18, 2013 5:33 PM

R4At the very least, she was covered by insurance.

by Anonymous reply 6 March 18, 2013 5:51 PM

Is it possible to track down an Apple product if it has been registered (which happens automatically when the product is purchased)? I’m well aware that stolen iPhones can be tracked down. What about other types of devices? Is it possible to track down the burglar by signing into iTunes? If they are unable to do so, they should make it feasible.

by Anonymous reply 7 March 18, 2013 5:54 PM

Why would somebody send cash in the mail?

by Anonymous reply 8 March 18, 2013 5:55 PM

My nephews receive cash in the mail. Birthday greetings and a crisp cash are on the way.

by Anonymous reply 9 March 18, 2013 5:58 PM

A few times a year, my mother gives me cash in the mail in the amount of R8.It’s never been stolen, not even once when she plainly didn’t seal the envelope well enough, causing the glue to not ″take,″ resulting in the package being (naturally) open when it was delivered.In the instance of the OP, I’m wondering if the item was delivered incorrectly, and the recipient opened it before realizing the error.I’ve taken care of it by returning the item to the sender so that it may be re-delivered.

by Anonymous reply 10 March 18, 2013 6:09 PM

When individuals wrapped packages with string, Scotch developed broad cellophane and strapping tape to prevent the machinery at the post office from being clogged.

by Anonymous reply 11 March 18, 2013 6:26 PM

In a similar vein as R4, I had a similar experience. Some years ago, I ordered something from the Sharper Image and it came on my doorstep with a large slit in the bottom of the package’s tape and the item gone from the interior. When I reported it to the post office and to Sharper Image, they promptly delivered me a replacement at no charge.

by Anonymous reply 12 March 18, 2013 6:29 PM

Is your mum a prisoner of war? This is something that the jail does to my correspondence with an inmate on a regular basis. They tear stamps and stickers from envelopes because it’s an excellent method of smuggling LSD into prisons and other detention facilities.

by Anonymous reply 13 March 18, 2013 6:33 PM

Stickers? Do you have a twelve-year-old sister? Your mother was probably spared the embarrassment of rearing a huge Poof since the Post Office ripped them off.

by Anonymous reply 14 March 18, 2013 6:38 PM

Stickers? Do you have a twelve-year-old sister? He’s a’mo, so even though he probably acts like one, he wouldn’t be able to beat one up.

by Anonymous reply 15 March 18, 2013 7:26 PM

I’m the OP here. Stickers stuck in the machine is a fantastic idea, but they were slit open as a result of the jam. Each edge of a tri-folded card stock letter has a sticker on it on each side. They were retaining the photographs in their possession. You may make fun of the silliness if you want, but mom enjoyed it. I’m hoping she will file a report.

by Anonymous reply 16 March 22, 2013 1:50 PM

She’ll be rewarded with a grin and a cookie for her efforts.

by Anonymous reply 17 March 22, 2013 2:01 PM

The correct response is Homeland Security Operations Center. When I get parcels and mail, they always open them, but they never seem to do it with bills, just with something they don’t know what it is.

by Anonymous reply 18 March 23, 2013 12:25 AM

Those stickers were loaded with LSD, to put it mildly. I envision you spending a significant amount of time in a county jail, gentleman.

by Anonymous reply 19 March 23, 2013 12:36 AM

I had a friend who worked as a postal carrier.He would often respond, ″I read that magazine,″ whenever someone mentioned a magazine he had read.This man is a complete moron, so I couldn’t figure out why he was reading art magazines, the Metropolitan Opera magazine, BBC classical music, and other such publications.I finally confronted him with the question of why he was subscribing to them.He claims that the folks who live along his path are subscribers.

He spends his lunch hour reading them.It’s not uncommon for him to leave a job unfinished and then return the next day to finish it out.

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by Anonymous reply 20 March 23, 2013 1:18 AM

Hehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehehe Cliff Clavin’s music comes to mind.

by Anonymous reply 21 March 23, 2013 1:26 AM

I’ve never had a difficulty with the Postal Service or with opening letters or goods that have arrived in the mail.However, I have had goods from Amazon that were opened and then resealed, and both of these products were delivered by UPS.It’s possible that the prospective burglars were turned off by my choice in music and books.All of the things were present, however I had to contact Amazon to let them know about the situation.If they’re truly hunting for the nice stuff, like iPads, Kindles, iPhones, and Nook tablets and readers, I’m not sure what they’ll find.

by Anonymous reply 22 March 23, 2013 1:27 AM

Even if they wrote Cliff Clavin in this manner, r21, many would dismiss the character as being too fantastical. Despite the fact that I haven’t seen him in approximately 10 years, I blocked him as soon as I logged onto Facebook. He is the only person I’ve ever blocked. He believes that everyone who knows him isn’t on Facebook since he has been blocked by everyone.

by Anonymous reply 23 March 23, 2013 1:33 AM

OMG r23, he sounds EXACTLY like Clavin. I’m speechless. Imagining Clavin with his freshly purchased computer and just his mother as a member of his Facebook friends list has me laughing out loud right now. I mean, if Cheers were on right now, they’d have to include that into a narrative.

by Anonymous reply 24 March 23, 2013 1:55 AM

R22UPS is a terrible program.I recently had an instance in which they left a box essentially on my driveway because the driver was too lazy to come up to my door and deliver it.By placing it out on the driveway, he made it available to anybody passing by on foot or in a car to assist themselves.When they don’t want to take the 10 steps up to my front door, they just dump packages down the sidewalk to my front door, and I’ve had problems with it in the past.The fact that you reported it just made matters worse.

The following time I received a delivery, I stood at the window and watched as the driver kicked it up to my front door.According to reports, they are well-known for retaliating against anyone who report them.

by Anonymous reply 25 March 23, 2013 2:37 AM

I’m really fortunate in that I have letters that have been opened and taped up after individuals have placed cash within them. It’s a pleasure to be myself.

by Anonymous reply 26 March 23, 2013 2:44 AM

I recall UPS delivering a few of blu-ray players to my next-door neighbors just around the time of Christmas a few years back.The neighbors were out of town, and the driver just left them on their front porch to fend for themselves.I went and got them and left a message for my neighbors because they had been gone for about 2 days.That’s a complete and utter shite.They should reinstitute the practice of having customers sign for items, as they did in the past.

Fed Ex is preferable than UPS, whom I despise since their strike began.

by Anonymous reply 27 March 23, 2013 2:49 AM

R27 I’m not sure whether this is still the case, but in the past, if UPS delivered anything to your door and the recipient claimed they didn’t receive it, UPS was responsible for the cost of a replacement delivery. I expected that the Driver would then be penalized or, at the very least, be required to pay for the item.

by Anonymous reply 28 March 23, 2013 3:33 AM

That’s a bummer, OP! I’m sorry to learn about this situation.

by Anonymous reply 29 March 23, 2013 3:40 AM

To the contrary, the government is reading your mail and sending you emails.Right now, your monitor’s camera and microphone are recording you and your keystrokes.Do you remember getting a slew of ″upgrade your Flash here″ notifications on your computer?It wasn’t Flash that did it; it was the National Security Agency, which used what you downloaded from the Flash update to take control of your computer at their discretion.This is correct.

There are a plethora of stories about it available on the internet.

by Anonymous reply 30 March 23, 2013 3:42 AM

I’ve had a lot of issues with the USPS, including them opening items I’ve sent them, opening things they’ve received them, not delivering my mail, sending the wrong mail, and so on.Eventually, after repeated complaints, the manager stated, ″I don’t know why you keep coming down here, and I’m not going to do anything about it.″ Really!?!?!Unbelievable.Currently, I just have everything delivered to my workplace, and I send out all of my mail from there as well.

by Anonymous reply 31 March 23, 2013 3:46 AM

Why You Get Returned Mail & Not Deliverable as Addressed

A common reason for mail being returned is that it does not contain either forwarding information nor supplementary information. It is usually a good idea to double-check a mailing address before sending something.

  1. There is a lack of forwarding information. Once a mail item has been delivered to an address that no longer serves the intended recipient and the United States Postal Service does not have updated forwarding information (also known as a change of address) on file, the mail piece will most likely be returned. Our service checks to see if an address is genuine and deliverable before sending it. It does not take into consideration the recipient.
  2. There is a lack of secondary information. Mail pieces may be returned if the secondary information (apartment number, suite number, etc.) is incorrect or not included in the mailing. Smarty (previously SmartyStreets) will identify addresses that are lacking secondary information, but it will not classify them as undeliverable if the address has all of the essential information.

If you have returned mail items that have both the address and the yellow nondelivery label on them, you may find out why they weren’t delivered by contacting the post office directly. The sticker contains a code that must be entered. For your convenience, we’ve provided the most often used meanings for each message below. You can see the full list of official definitions here.

Endorsement Reason Notes
Not Deliverable as Addressed—Unable to Forward Mail undeliverable at address given; no change-of-address order on file; forwarding order expired. Somebody moved but didn’t tell the USPS to forward their mail or the forwarding period ended.
Attempted—Not Known Delivery attempted, addressee not known at place of address. This means the letter, as it was addressed, was delivered (or attempted) but then put back into the mail stream because the recipient didn’t match the one currently at the address.
Vacant House, apartment, office, or building not occupied. Addresses marked as ″Vacant″ reached the destination terminal but were then returned as undeliverable because the mail carrier marked the address as vacant. The Postal Service can sometimes take up to 90 days to get a vacant status into their system. After that, the updates go out to us monthly and we implement them immediately.
Insufficient Address Mail without number, street, box number, route number, or geographical section of city or city and state omitted and correct address not known. The address is just plain bad. You should verify your addresses!

Domestic Mail Manual P011 Payment


P000 Basic Information
P010 General Standards

Summary P011 outlines how the mailer should pay for postage in the right manner. The law also applies to mailable content in or on private mail receptacles, the recovery of overdue postage, and revenue shortfalls for both general and nonprofit Standard Mail services.

1.0 Prepayment and Postage Due

1.1Prepayment Conditions

The mailer is responsible for making sure that the postage is properly paid.Postage on all mail must be paid in full at the time of mailing, with the exception of mail treated as business reply mail (see S922) and metered reply mail (see P030), which are both handled as business reply mail.a.A service for returning merchandise (see S923).Some of the mail sent by members of the Armed Forces falls under this category (see E030).

d.Certain material created by or for people who are blind or disabled (see E040).e.

Official correspondence (see E050 and E060).f.Keys and identification devices are restored to their rightful holders (see E120 and E130).

1.2Mail Without Postage

All correspondence, including those for which special services are mentioned, that is received at either the office of mailing or address without postage is returned to the sender without an attempt to deliver it.The mail is returned to the sender if a receiver attempts to return or forward it without paying the requisite additional postage.The mail is endorsed ″Returned for Postage″ and returned to the sender.If no return address is provided, or if the delivery and return addresses are the same, or if the delivery and return addresses are different but for the same person or organization, the piece is deemed to be dead mail and is not returned.

1.3Unpaid Metered Reply Mail

Metered reply mail on which the mailer has failed to imprint a meter stamp is classified as business reply mail in the United States (BRM). Payment of postage and the corresponding business reply per-piece price for basic BRM are required before such mail may be delivered.

1.4Unpaid Matter for Private Delivery

The mailer failed to imprint a meter stamp on the metered reply mail, therefore it is classified as business reply mail (BRM). Payment of postage and the corresponding business reply per-piece price for basic BRM is required before such mail may be delivered.

1.5Shortpaid Mail—Basic Standards

Mail of any class, including mail indicating special services (except Express Mail, registered mail, and nonmachinable First-Class Mail), that is received at either the office of mailing or the office of address without sufficient postage is marked to show the total (rounded off) amount of postage and fees that were not included in the initial postage calculation.Individual pieces (or quantities less than ten) of this type of mail are delivered to the recipient upon payment of the fees indicated on the mail.The mailer is alerted for quantity mailings of 10 or more pieces in order to provide time for the postage rates to be adjusted before the mailing is dispatched.

1.6Shortpaid Express Mail

In the event of an inadequately prepaid Express Mail package, the shipment is never marked ″Postage Due,″ and no attempt is made to collect the deficient postage from the addressee.Items received at the office of mailing without sufficient adhesive or meter stamps for Express Mail Next Day, Second Day, Military, or Same Day Airport Service are contacted to ensure that the shortfall is corrected before the item may leave the office of mailing.Similarly, if postage is paid by an Express Mail corporate account or by a federal government ″Postage and Fees Paid″ indicia and the mailer writes an inaccurate postage and/or fees amount, the account will be charged for the appropriate amount.A Custom Designed Service item that arrives at the office of mailing with an inaccurate weight recorded, and if the postage is paid using adhesive or meter stamps, the mailer is notified to make the necessary adjustments before dispatching the item.Postage paid via an Express Mail corporate account or the federal government’s ″Postage and Fees Paid″ indicator is deducted from the account’s balance in the right amount.

1.7Shortpaid Registered Mail

Regular First-Class Mail is delivered to the recipient if registered mail that has not been properly paid for is discovered in ordinary mail.In this case, the item is sent as ordinary First-Class Mail to the addressee.The piece is classified as postage due and forwarded to the recipient by registered mail if the amount of postage and fees on the piece shows that the piece was intended for registration.If shortpaid registered mail is discovered in the registered mail, the piece is sent without the need to collect the postage that is owed on the package.The sender is required to pay for the additional shipping costs.

1.8Shortpaid Nonmachinable Mail

Insufficiently compensated and nonmachinable Mail sent by First-Class Mail is returned to the sender in order to cover the cost of additional postage.

1.9Undeliverable and Refused Shortpaid or Unpaid Pieces

Mail with insufficient postage that is refused by the addressee or otherwise undeliverable is: a.returned to the sender with the reason for nondelivery ″Returned for Additional Postage″ if it is First-Class Mail with a return address; or b.returned to the sender with the reason for nondelivery ″Returned for Additional Postage″ if it is Priority Mail with a return address.After attaching the additional postage and crossing off the explanation for non-delivery, the sender can send the piece again.Returned to the sender and delivered if the sender pays the total deficient postage plus extra postage for forwarding or return if the mail is sent other than First-Class Mail and includes a return address in the package.

If the package does not have a return address, it will be treated as dead mail.

1.10Original Postage

Once a postage stamp or a meter stamp has been applied to inadequately prepaid mail, the stamp or meter stamp will be accepted as payment for postage up to the amount of its face value when the mail is offered for posting again.

1.11Parcels Containing Written Matter

A package containing written matter that is subject to postage due is charged at the following rates: a. The First-Class rate if the item is mostly composed of First-Class matter; and b. The Second-Class rate if the item is primarily composed of Second-Class matter. If just a modest portion of the contents consists of nonpermissible written stuff, the following rates will apply:

Difference Between First-Class Rate and Rate Paid Postage Due Charge
$0.01 to 0.25 0.26 to 1.00 1.01 or more Full amount $0.25 $1.00

2.0 Mailable Matter IN OR oN Private Mail Receptacles


If a person knowingly and willfully deposits any mailable matter (such as statements of account, circulars, sale bills, or other like matter) in any letterbox established, approved, or accepted by the Postmaster General for the receipt or delivery of mail matter on any route, with the intent to avoid payment of lawful postage thereon, he or she will be fined not more than $300 for each such offense (18 USC 1725).

2.2Liability for Postage

Except for the limited use permitted by D041 for newspapers, any mailable matter that does not bear postage that is discovered in, upon, attached to, supported by, or hung from private mail receptacles described in D041 is subject to payment of the same postage as if it were transported by postal service.

2.3Partial Distribution

If parts are distributed to some, but not all, of the addresses on a route, the pieces are returned to the delivery unit and used to calculate the amount of postage payable.First-Class Mail rates are applied to any material that would need First-Class Mail postage if it were to be sent by regular mail.If the item weighs less than 16 ounces and is addressed to someone else, the relevant single-piece First-Class Mail or Priority Mail fee based on the weight of the piece is applied, or the applicable Package Services rate is applied, whichever is lower.It is necessary to use the Package Services fee if the component weighs more than 16 ounces.

2.4Full Distribution

Once all or virtually all of the addresses on a route have been distributed with identical pieces, only a representative number of pieces is returned to the delivery unit. Postage is calculated in the same way as indicated in Section 2.3.

2.5Known Distributor

Once it has been determined that a private delivery company or a person inside the postal delivery area is responsible for the delivery, the local postmaster notifies that party of the number of articles delivered and the amount of postage owed.Payment is received, and the artworks are delivered to their intended recipients if the company or individual agrees to pay the postage owing within 5 days of being notified of their obligation.Rather of relying on the USPS to deliver the components, the entity responsible for paying the postage may choose to redeliver them.If it is discovered that the items were incorrectly taken from their receptacles, they will be delivered without the need for additional postage.

2.6Unknown Distributor

It is the publisher’s or manufacturer’s responsibility to ensure that the pieces are delivered.If the party responsible for delivery cannot be identified or if the firm requested fails to pay the postage due, the pieces are returned to the publisher’s or manufacturer’s responsibility with the postage due and an endorsement indicating that they were discovered in or on the addressee’s mailbox without postage.A publisher or manufacturer who provides the name and telephone number of a person to contact and guarantees postage payment will have their items redistributed to the addressees of those who have requested them.It is considered dead mail if the publisher or manufacturer is not identified or if the items are refused by the publisher/manufacturer.

3.0 Collection of Postage Due

3.1Collected on Delivery

In order to get their mail, customers must pay for postage-due items in cash before the mail is delivered.If postage-due collections total around $10 or more every 60 days, payment may be made by making an advance deposit of money into a postage due account in advance of the collection period.Postage on bulk mailings discovered in private mailboxes is subject to a 1.5 percent surcharge.Penalty mail is used by government agencies, and they must pay postage due through an OMAS postage due account.It is no longer permissible for government agencies to pay postage due with penalty meter strips or penalty mail stamps.

3.2When Not Collected

Absent any proof to the contrary, if the cancellation impression reveals that a postage stamp (or stamps) has been lost whole or in part, the item is treated as if the right postage had been paid for the class and weight of the piece.

3.3Advance Deposit Account

Mailers may opt to set up an advance deposit account or account(s) from which postage, per-piece costs, and other expenses can be taken in order to save money.In order to get some specialized services, an advance deposit account must be established.The use of a single advance deposit account to pay postage due costs for more than one special service is permitted (e.g., business reply mail, merchandise return service, and bulk parcel return service).

3.4Annual Accounting Fee

A separate annual accounting fee for each special service paid through an advance deposit account must be paid by mailers, with the exception of accounts used solely to pay postage due for shortpaid mail, address correction notices, and undeliverable-as-addressed pieces returned to sender (e.g., return service requested) are exempt from this requirement.This fee covers the administrative costs of keeping the account and gives the mailer with a detailed record of all expenditures deducted from the account for the duration of the mailing.The accounting fee is levied for per 12-month period on the anniversary date of the original accounting fee payment.The fee is waived for the first year of service.Only for the following year and only during the final 60 days of the current service period is it possible to pay the amount in full in advance.

Payment is made in accordance with the fee schedule in force on the day of payment.

4.0 Revenue Deficiency—general


A lack or underpayment of postage or fees is referred to as a revenue deficiency. Deficits in revenue are often assessed by the postmaster or manager, Business Mail Entry, who then sends a written communication to the client informing him or her of the amount of the deficit as well as the facts of the situation.

4.2Appeal of Ruling

Except as allowed in Sections 5.0 and E670, a mailer may appeal a revenue deficit assessment by submitting a written appeal to the relevant postmaster or manager in Sections 4.2a through 4.2c within 30 days after receipt of the notification of the assessment.Every time an appeal is filed, the mailer may be required to provide further information or documents to support their claim.Failure to do so within 30 days after the request will result in a denial of the appeal request.Any judgment made by the agency that is not appealed within the statutory time frame becomes the final agency decision.Mailers may address their appeals in the following ways: a.

To the district manager, Finance, for revenue shortfalls in the fee collection department.The ultimate USPS decision is made by the district manager in charge of finance.b.

To the postmaster or manager in charge of Business Mail Entry in the event of postal revenue shortfalls.The appeal is forwarded to the PCSC manager in charge of the entry post office by the postmaster or manager in charge of Business Mail Entry.If the appeal concerns a ruling that mail must be entered at First-Class Mail rates rather than Standard Mail rates due to the contents of the mail, the PCSC will forward the appeal to the manager, Mailing Standards, United States Postal Service Headquarters, who will issue the final agency determination.All further appeals will be decided by the PCSC, which will make the ultimate agency judgment.c.

To the manager, Mailing Standards (see G043 for the address), if the PCSC manager was the one who identified the shortcoming in the first place.Agency decision is made by the manager, Mailing Standards, who is the final arbiter.

5.0 Revenue Deficiency—nonprofit Standard Mail

5.1Assessment and Appeal

If a person or organization mails, or causes to be mailed, ineligible materials at the Nonprofit Standard Mail rates in violation of E670, a revenue shortfall in the amount of the unpaid postage may be levied against such person or organization. There are two degrees of appeal for nonprofit mailers. They may file an appeal against revenue deficit assessments in the following ways:

If the Initial Revenue Deficiency Assessment Was Made By: First-Level Appeal Second-Level Appeal and Final USPS Decision
Postmaster or manager, Business Mail Entry PCSC Manager, Mailing Standards
PCSC Manager, Mailing Standards (see G043 for address) Vice President, Pricing and Classification (see G043 for address)

All appeals must be made in writing to the United States Postal Service within 30 days of the preceding judgment. Any judgment that is not appealed within the specified time period becomes the final agency decision; there are no more appeals allowed within the United States Postal Service after the second appeal.


In the final USPS determination, any deficiency assessed under Section 5.1 that is determined to be due and receivable to the USPS must be paid in full and on time.If the USPS does not receive payment within 30 days, the USPS may deduct any deficiencies incurred within 12 months of the date of the final mailing on which the shortfall was assessed from the violator’s trust account or any other money in the USPS’s possession.DMM Issue 58 is now available.The most recent update was made on December 9, 2004.DMM THAT HAS BEEN ARCHIVED

What to Do With Mail That Isn’t Yours

It happens to the best of us: we’ve received mail that was intended for someone else.It may have been a neighbor, someone who no longer lives at the address, or just the wrong address.In the event that you rent your house, you may get dissatisfied with the large number of prior renters who send you correspondence on an almost daily basis.Even if you know where the mail is going, it might be difficult to figure out what to do with it if you can’t reach the intended recipient.What you may not be aware of is that tossing such letters in the garbage is not only a terrible idea, but it is also a criminal offense.

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A good justification exists for the federal government to make tampering with mail a criminal offense.Many personal and secret papers are sent to most individuals in the mail, and they can be exploited to steal their identities if they are not careful.As a matter of fact, seven persons were arrested in Georgia for stealing mail and paying the cheques that were discovered.When a postal worker failed to deliver thousands of pieces of mail, he was arrested and charged with both felony and misdemeanor offenses.The mail was eventually thrown in a ravine.

Nevertheless, for every individual who purposefully mishandles mail and creates headlines, there are many more who unintentionally infringe the law simply by failing to correctly forward the letter they receive to the correct recipient’s address.The most common reason for mail being sent to the incorrect address is due to prior owners or renters who haven’t properly updated their contact information.An informal survey* we did recently revealed that 55%-59 percent of people who move frequently get postal mail addressed to former tenants of their new residence.

Despite the efforts of the United States Postal Service® to minimize undeliverable mail, the postal service continues to incur a $1.5 billion annual loss.

Did you know that tossing out someone else’s mail is a felony?

Section 1708 of the United States Code governs the processing of mail in the United States.Anyone who ″buys, receives, conceals, or unlawfully has in his possession″ any piece of mail that isn’t theirs can be fined and sentenced to up to five years in prison under the terms of the statute.Nonetheless, because this is a federal statute, certain individual states have outlined their own particular sanctions.As an example, mishandling mail from fewer than ten places is considered a misdemeanor in Texas, but interfering with mail from 50 or more sites is considered a first-degree crime punishable by five years in prison and a $10,000 fine in the state of California.Important to remember is that the law demands purpose; you must be aware that the letter you are receiving does not belong to you in order to be charged with a criminal offense.

In the unlikely event that you are opening your mail and unintentionally open an envelope that was not addressed to you, you will most likely be alright.However, just deleting or disposing of mail because it was addressed to someone else is evidence in and of itself that you were aware that the mail was not your own.This is more than sufficient evidence of malicious intent.

What to do with mail that isn’t yours

The good news is that if you’re not sure what to do with mail that doesn’t belong to you, it’s probably less difficult than you think to get rid of it lawfully.All you have to do now is write ″RETURN TO SENDER″ on the front of the envelope and place it back in your mailbox to complete the process.From there, your postal worker will take care of everything for you.Large amounts of mail returned to the post office are often recognized by the post office, which will immediately block mail for that individual from being sent to your address.Even after returning multiple pieces of mail for the same individual and continuing receiving them, you may need to be more direct in your communication.

Alternatively, you might write a courteous message to your postal worker alerting them that the individual no longer resides at the address and requesting that they cease delivering mail to the address.If you are a renter who is receiving an excessive volume of mail from previous tenants, you may be able to convince your landlord to take action.Many landlords maintain up-to-date contact information on hand for former renters in order to make it easier for them to get their security deposit back.

If the landlord is still in contact with the renter, he or she might inform them that their mail is being delivered to the incorrect location and ask them to change their address.It is not recommended that you fill out a change of address form on behalf of the previous resident.The United States Postal Service prohibits this by confirming the identity of the individual who submits the request.Only the receiver themself has the authority to request a change of address, which is done for reasons of security.

Don’t be part of the problem — change your address with the USPS before you move

Of course, it’s likely that your letter is causing problems for someone else as well as you.If you’re intending to relocate, make sure to tell the United States Postal Service (USPS) of your plans.To seek a change of address, fill out this form as early as three months before you want to relocate and as late as thirty days after you relocate.It is advised that you submit a change-of-address form at least two weeks before the date of your relocation.The cost of this service is only $1.05.

In the event that you file a change of address form in advance and your intentions change, there is no need to be concerned.You have the option to make changes to your request a

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