How Do I Complain About A Post Office Worker?

To file a complaint online, visit the USPS website and click on the ‘Help’ button followed by ‘Contact Us.’ Click ‘Customer Service’ followed by ‘Email Your Question.’ For concerns about employees, select the ‘Personnel’ tab and select the employee type, such as letter carrier, clerk or supervisor and ‘Continue.’
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.

File a complaint with the USPS Office of the Inspector General (OIG) by:

  1. Filing an online complaint.
  2. Calling 1-888-USPS-OIG (1-888-877-7644)
  3. Finding more information about contacting the OIG.

Go to the complaint form page.

How do I file a complaint about Daily Mail delivery and tracking?

Daily mail delivery and tracking problems: Please contact your local post office, your local Postal Service Consumer & Industry Contact office or you may file a complaint online.

Can I file a complaint against my union or the postal service?

Can I file a complaint against my Union or the Postal Service? Complaints regarding the U.S. Postal Service should be directed to the National Labor Relations Board. The FLRA does not have jurisdiction over the U.S. Postal Service.

How do I speak to someone at the post office?

  • Use the USPS website’s Email Us form.
  • Call 1-800-ASK-USPS ( 1-800-275-8777) or TTY: 1-800-877-8339.
  • Speak to the station manager (postmaster) at a local post office.
  • Contact the district the postal consumer and industry affairs office that handles questions for your district.
  • Email or write to the U.S.
  • Why is my mail not delivered?

  • Bounces. The simplest case is when you get a bounce: for instance,when the recipient’s address is full (a soft bounce: just wait and re-send) or worst,when it’s
  • Malware attack. What if you receive a “Mail Delivery Failure” notification for messages you did not send at all?
  • SMTP issues.
  • Why is USPS service so bad?

    There are several reasons the USPS is suffering. Although the COVID-19 crisis has boosted its business, it has also threatened it. Politico reports that because the majority of mail is sent by businesses and most businesses are stalled at the moment, ‘COVID’s stalling of the economy has cratered mail volume.’

    How to Make a Complaint on a U.S. Postal Worker or Driver

    1. Complaints against employees of the United States Postal Service (USPS) can be readily lodged online at the USPS website.
    2. The use of an email service or a phone call might be a simple approach to discuss a matter with your company if it is having delivery issues or has a complaint about customer service.
    3. The Office of the Inspector General of the United States Postal Service is in charge of more serious matters, such as probable theft or fraud.
    4. The inspection service can also be reached through its website.

    Talk to Your Carrier

    1. Generally, postal routes are handled by a regular carrier on most days of the week, with a replacement carrier handling routes on some Saturdays and on days when the normal carrier is absent.
    2. If you have a complaint that is more in the nature of a request, such as that mail be delivered to a different area within your business, you should flag down the postal carrier the next time she passes by and explain your situation.
    3. As long as it does not interfere with the performance of tasks or violate postal code, the carrier may be willing to work with you to make arrangements.
    4. A regular carrier can also communicate with her substitute about delivery concerns, so don’t hesitate to contact your usual carrier if your Saturday delivery schedule is causing you problems.

    If you are experiencing more significant issues, you should escalate your complaint.

    Online Complaints

    1. To submit an online complaint, go to the United States Postal Service website and click on the ″Help″ option, followed by ″Contact Us.″ ″Email Your Question″ will appear once you click ″Customer Service.″ Concerns regarding personnel can be addressed by selecting the ″Personnel″ option and then selecting the employee type, such as mail carrier, clerk, or supervisor, and then clicking ″Continue.″ Fill out the form with specifics about the employee and the incident that has occurred.
    2. The use of blanks allows you to record the date of an occurrence as well as specifics about the circumstance.
    3. On the next page, you should include your company’s contact information.
    4. On the final screen before submitting, you will be able to evaluate all of your submitted entries.

    If you see a problem, you can correct it by editing the form.Otherwise, send your information and wait for a response by email.For examination and response, these letters are transferred to a supervisor at your local post office.

    Contact the Local Post Office

    1. Making contact with your local post office is a convenient and effective means of keeping in touch with a direct supervisor.
    2. In certain post offices, the postmaster is in charge of both the carriers and the front desk, and he or she is personally responsible for both.
    3. Larger units may employ a delivery supervisor, who in turn reports to the postmaster on a daily basis.
    4. When you call the local unit, explain to the person who answers the phone that you wish to talk with a supervisor about a carrier complaint you have received.

    Using this method, you may be assured of being connected to the relevant individual.Explain your concern concisely, as well as how the problem is affecting your company.The supervisor will then meet with the carrier to discuss the issue and come up with a solution.If the difficulty continues, phone the office again and inform the supervisor of the situation.

    Are you having problems locating the correct phone number?Call 1-800-275-8777 to obtain the address and phone number of the post office that serves your place of business.

    Criminal Complaints

    1. More significant issues, such as theft or fraud, should be reported to authorities at a higher level than the local post office.
    2. Two agencies are in charge of keeping an eye on the post office for criminal activities such as mail theft by carriers, workers, or contractors.
    3. The Office of the Inspector General of the United States Postal Service investigates claims of fraud, waste, and misconduct.
    4. Employees of the United States Postal Service (USPS) and consumers can both file complaints.

    In order to file a report, go to the OIG website and select ″Contact Us.″ The proper complaint should be selected from the ″I Need to Report″ box.

    How to File a Complaint with the Post Office

    1. Article to be downloaded article to be downloaded Depending on the nature of your complaint, several federal entities are responsible for handling US Postal Service (USPS) complaints.
    2. Customer service complaints about staff rudeness, late mail delivery, and other delivery difficulties are handled by your local US Post Office.
    3. The Office of the Inspector General of the United States Postal Service, which is an independent body, is responsible for investigating claims of probable fraud or theft perpetrated by USPS workers.
    4. To report probable mail fraud or theft perpetrated by another individual or corporation that is not linked with the USPS, you must submit a complaint with the United States Postal Inspection Service.
    1. 1 Gather as much information as you can regarding the subject matter of your complaint. If you offer precise information about the difficulty you’re experiencing, USPS customer care will be able to provide you with the most effective solution. Record precise dates, times, and places as well as the names of anybody who will be involved. If your complaint concerns a specific item of mail, for example, you may be in possession of a tracking number for that piece of mail. If you don’t have a tracking number, you may still submit information such as the sender’s name and address, as well as an estimate of when the parcel was shipped.
    2. Where feasible, provide the first and last names of any USPS employees involved in your complaint or the fact that you have previously talked with a USPS employee in your complaint. You should also indicate the date, time, and place where you interacted with them.
    • 2 Use the form on the USPS website. The United States Postal Service includes a contact form where you may ask questions or lodge complaints concerning parcels or mail, USPS postal facilities, USPS workers, or the functioning of the US Postal Service website. To complete the form, go to the website. Please include any tracking numbers you may have associated with your complaint in the appropriate field. Afterwards, decide on the sort of complaint you wish to file.
    • Several categories are provided on the complaint form, which you may use to narrow down the subject of your complaint even more. There are precise slots for the names, dates, and places of the people in the group. You can also provide any extra information you like. There is, however, a character restriction of 4,000 characters in place. You will not be able to attach documents to the form
    • instead, once you have submitted your complaint, you will be sent to the contact information page. You have the option of receiving a response through email or telephone.
    • Optional: You may also contact USPS customer support at 1-800-ASK-USPS for assistance (1-800-275-8777). We have phone lines that are available 24 hours a day, seven days a week. Promotional material
    • 3 Consult with a customer support representative from the United States Postal Service. A customer care representative will investigate your complaint and get in touch with you by email or phone, depending on your preference. They will make every effort to get the situation under control. It is possible to give them with more information if they require it. Generally speaking, it is preferable to request a response by email than than phone in order to have a record of your contacts with USPS customer care
    • If you do receive a phone call, make a note of the date and time of the contact, as well as the name of the customer care representative who spoke with you during the call. While on the phone, take notes so that you have a record of what they said
    1. 4 If your problem has not been fixed, speak with the station management.
    2. If the customer service representative from the United States Postal Service is unable to address your problem to your satisfaction, you can talk with the station manager at your local post office.
    3. If you’re not sure which post office to visit, you may look up locations on the internet.
    4. Any notes or evidence you have on the topic of your complaint should be brought with you.
    • 4 If your problem has not been fixed, contact the station management. It is possible to meet directly with the station manager of your local post office in person if the customer care representative from the USPS is unable to satisfactorily address your issue over the phone. If you’re not sure where to go, you may look up post office locations online. Any notes or evidence you have on the subject of your complaint should be brought with you.
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    1. 1 Obtain precise information about the misbehavior by interviewing witnesses and gathering evidence.
    2. Before you may file a formal complaint against an employee for misbehavior, you must first obtain the employee’s identity as well as precise information about what they are doing.
    3. This might include information such as dates and hours, as well as specifics regarding any illegal behavior you may have witnessed.
    4. The Office of the Inspector General (OIG) of the United States Postal Service (USPS) is responsible for investigating reports of misconduct or criminal behavior on the part of USPS employees or contractors.

    Fraud, embezzlement, and theft or destruction of mail are examples of the types of crimes that fall under this category.

    • 2 Submit a complaint through the USPS Office of Inspector General (OIG). Before you begin filling out the form, see the information at the top of the page to ensure that you are submitting your complaint to the correct agency. It is necessary to complete the form with detailed information about the occurrence you wish to report, including if you have first-hand knowledge of the circumstance. Fill up the blanks with as much information and specificity as you can
    • When making your complaint, you do have the option of keeping anonymous if you so want. In contrast, if you pick this option, the OIG will not be able to reach you in the event of a problem.
    • Before submitting your form, you will have the option to review it again.
    • There are a couple of other ways to submit a complaint: you may phone the USPS’s hotline at 1-888-USPS-OIG (1-888-877-7644), or you can send a letter to ATTN: HOTLINE, USPS OIG, 1735 North Lynn Street, Arlington, VA 22209-202020.
    • 3 Participate in any investigation that may be conducted. In the majority of circumstances, you will get no more communication from the OIG after filing your complaint, other than a confirmation that your complaint has been received. In the meanwhile, if an investigator has any more questions or would like to speak with you about your complaint, they may contact you. If the OIG’s office decides to send the case to another law enforcement agency, they will usually notify you of this decision. It is possible that an agent from that agency may contact you.
    • Be aware that the Office of the Inspector General will not provide you with any information concerning the topic of your complaint or the progress of the investigation.
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    1. 1 Gather and organize your knowledge about the subject.
    2. If you desire to file a complaint against someone for postal fraud, mail theft, or identity theft, go through all of the facts and documents you have available.
    3. Organize your materials in chronological order.
    4. If your complaint is about an ongoing problem, it may be helpful to create a chronology of the events that transpired during which each incident occurred.
    • Prepare your information on the subject by organizing it into a spreadsheet. Organize all of the information and documents you have if you intend to file a complaint regarding postal fraud, mail theft, or identity theft. Make a list of everything and arrange it chronologically. Keeping a written record of the dates on which each event happened might be helpful if your complaint concerns an ongoing problem.
    1. 3 If you are approached, you must provide more information.
    2. It is doubtful that you would receive a response from the USPIS after filing your complaint.
    3. An inspector, on the other hand, may contact you with questions or want to view any papers you have in relation to your complaint.
    4. The United States Postal Inspection Service (USPIS) also shares complaint information with other law enforcement authorities.
    See also:  When Is The Post Office Raising The Price Of Stamps?

    It’s likely that one of them will contact you for further information about your complaint in the future.

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    • Question Add a new question Question Is it possible to sue the United States Postal Service? This answer was written by a member of our highly trained team of researchers, who then double-checked it for correctness and comprehensiveness before posting it. wikiHow Staff Editors Provide an Answer to a Question Who do you go to when you have a problem with your postal carrier? This answer was written by a member of our highly trained team of researchers, who then double-checked it for correctness and comprehensiveness before posting it. wikiHow Staff Editors Provide an Answer to a Question Is it lawful for someone to place something in my mailbox without my permission? This answer was written by a member of our highly trained team of researchers, who then double-checked it for correctness and comprehensiveness before posting it. wikiHow Staff Editor’s Answer
    • wikiHow Staff Answer
    1. New Question Question: Please enter your question below A post office can be sued, but can it be sued in court?
    2. It was written by a member of our highly trained team of researchers, who then double-checked it for correctness and completeness before posting it.
    3. Questions and answers provided by wikiHow Staff Editors.
    4. When you have a problem with your postal carrier, who do you go to in order to get your problem resolved?

    It was written by a member of our highly trained team of researchers, who then double-checked it for correctness and completeness before posting it.Questions and answers provided by wikiHow Staff Editors.Putting anything in my mailbox is perfectly legal, but is it ethical?It was written by a member of our highly trained team of researchers, who then double-checked it for correctness and completeness before posting it.

    Employee of the Month (Employee of the Month);

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    About This Article

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    What We Do

    1. Information is received by the OIG Hotline from Postal Service workers, customers, and members of the general public.
    2. It is a vital tool for reporting fraud, waste, and misbehavior to the appropriate authorities.
    3. We look over the material we’ve gotten to see whether there are any systemic or criminal concerns, as well as prospective areas for postal-wide assessments.
    4. In particular, we are in charge of collecting and reviewing concerns and complaints, and we are also in charge of selecting which OIG division would be best suited to undertake any necessary inquiry or investigation.

    We want to make certain that your request is sent to the appropriate agency or department in order to speed the process.Frequently, the requests and questions we receive do not fall within the jurisdiction of the Office of the Inspector General, and you may be referred to either the United States Postal Service or the United States Postal Inspection Service, depending on which agency is best suited to address your inquiry or concern.Locate the appropriate location by consulting our list of links, which can send you in the proper path based on your search criteria.Other information may be found on the Hotline’s Helpful Links page, which also contains additional links.

    Please take the time to read the information below before completing our Hotline form.We want to make certain that you are submitting your problem or query to the appropriate office so that it may be addressed as soon as possible.

    What to expect after you file a Hotline complaint: 

    • Other than confirmation that your complaint was received by the Hotline, and the possibility that your matter has been referred to another entity for appropriate action, where and when applicable, you will receive no communication from our office unless and until one of our investigators directly contacts you.
    • According to federal restrictions, information included in investigation and law enforcement records may not be disclosed, even to the individual who made the allegation(s).
    • The status of any accusation, including the source of the complaint, will not be disclosed by our office to anybody, including the source of the complaint. This contains information about how your complaint will be handled and how long it will take. The information you submit will be treated in accordance with our internal rules and procedures, and the required action will be taken as a result of our investigation
    • The findings of a file may be obtained under the Freedom of Information Act (FOIA) once it has been closed, which is normally 30 to 60 days after it has been filed.″

    What the USPS OIG Hotline CANNOT assist you with

    • If you are experiencing daily mail delivery or tracking issues, please contact your local post office, your local Postal Service Consumer & Industry Contact office, or you may make a complaint online.
    • Customer service difficulties and complaints at the Post Office include: In order to submit a complaint, please contact your local post office, your local Postal Service Consumer & Industry Contact office, or you may file a complaint online.
    • Management decisions made on a day-to-day basis
    • EEO Complaints (for workers of the United States Postal Service only): For further information, please see the following link:
    • Issues that are dealt with using the grievance procedure
    • Other government agencies, such as the Equal Employment Opportunity Commission (EEOC), the Department of Labor (DOL), the Justice Department (DOJ), and the Office of Personnel Management (OPM), deal with issues that affect employees.
    • Employee perks and remuneration (applicable specifically to Postal Service workers) include the following: For further information, please see the following link:

    If you need assistance with any of these or other concerns, please visit this page.

    What the USPS OIG Hotline CAN assist you with

    • Complaints of fraud, waste, and misconduct inside the Postal Service involving employees and/or contractors of the United States Postal Service. Please use the Hotline to make a complaint if you have knowledge or information about employees and/or contractors who are engaging in any of the following activities: Contract fraud, kickbacks, computer crimes, narcotics, criminal misconduct, whistleblower retaliation, mail theft, and mail destruction are some of the crimes that can be committed against victims of injury compensation fraud.

    Please call the U.S. Postal Inspection Service if you have information about postal fraud schemes, vandalism, or mail theft perpetrated by persons who are not USPS employees or contractors.

    How to File a Complaint

    1. The online complaint form provided by our office is the recommended method of submitting a complaint to our office.
    2. We also accept complaints by postal mail, which can be mailed to: ATTN: HOTLINE USPS OIG1735 North Lynn Street Arlington, VA 22209-2020.
    3. Confidentiality When filing a complaint, a complainant may seek confidentiality in order to safeguard their personally identifying information, or they may request anonymity in order to not submit any personally identifiable information.
    4. If a complainant requests anonymity, the identity of the complainant may be divulged if it is inevitable in order to adequately investigate the alleged problem or if it is otherwise required by law.

    Because electronic mail systems are not secure, the Office of Inspector General cannot guarantee the security of electronic contributions.

    How do I complain about a postal worker?

    In order to lodge a complaint and receive an update on the status of your complaint, visit the website (go to the home page and click on Customer Complaints link, then select option Register Your Complaint for lodging a complaint and select option Track Your Complaint for finding out where your complaint is in the process).

    What can I do about a bad mail carrier?

    Begin by phoning your local post office and requesting that the Postmaster call you back, or better yet, going to the post office and speaking with the Postmaster in person. Bring as much information as you can on particular incidents to the meeting. If at all feasible, include other individuals along the path to ensure that the concerns are replicated.

    Is it illegal for a mailman to not deliver mail?

    Ruiz explained that carriers may decline to carry mail to locations where they believe the environment is unhealthy or threatening, such as a residence with a vicious dog. Those who live in areas where the Postal Service does not distribute mail should get a written notification from the Postal Service informing them of where to pick up their mail. This was not the case in this instance.

    What do postal inspectors investigate?

    Postal Inspectors look into any crime that has a connection to the postal system. Mail theft, mail fraud, financial fraud, identity theft, robberies and burglaries of postal facilities, assaults and threats against postal employees, investigations of dangerous and prohibited mails, narcotics, cybercrime, and a slew of other crimes are among the crimes committed by the postal service.

    How do I complain about misdelivered mail?

    Call your Consumer Affairs representative at 1-800-ASK-USPS (1-800-275-8777) and they can conduct a search request on your behalf, OR you can make a search request on your own by visiting the USPS website.

    How do I email the postmaster general?

    What is the best way to contact the Postmaster General through email? We live in the digital age, and email may be used to communicate with nearly anybody. Although she is the postmaster general’s point of contact, she is also the CEO of a firm with a 640,000-person staff, and she is likely to be swamped with fresh communications.

    Are postal workers federal agents?

    In the United States, postal inspectors are federal law enforcement officers who are responsible for implementing more than 200 federal acts that pertain to offenses against the United States Postal Service, the United States Mail, and its customers. 2.

    What do postal police do?

    1. Police officers who work for the Postal Inspection Service look into criminal, civil, and administrative infractions of mail-related legislation….
    2. Officers of the Postal Inspection Service’s uniformed section are known as Postal Police Officers (PPOs).
    3. The security of postal buildings, staff, property, mail, and mail-in-transit is one of the many responsibilities of this group of professionals.

    Do postal employees steal mail?

    Postal Inspectors are responsible for investigating criminal, civil, and administrative infractions of mail-related statutes…….. Officers of the Postal Inspection Service who wear uniforms are known as postal police officers. The security of postal buildings, people, property, mail, and mail-in-transit is one of the many responsibilities of this group of professionals

    Are postal workers civil servants?

    Yes, postal service employees are considered government servants, and they are eligible to claim the following deduction if it applies to them:… Pension deductions for military service are limited to the part of the pension that can be attributed to military service for federal civil service retirees who have acquired federal service credit for their service.

    Is the post office considered a federal building?

    1. The USPS is also defined as ″an autonomous establishment of the executive branch of the Government of the United States″ in the statute as well.
    2. … The United States Postal Service (USPS) is frequently mischaracterized as a quasi-governmental or commercial enterprise.
    3. It is neither one nor the other.
    4. A federal entity, the United States Postal Service (USPS), was established by Congress to accomplish a variety of public objectives.

    Can you sue the post office for lost mail?

    You can also register a claim for any mail that has been lost or delayed. Alternatively, you can contact the United States Postal Service’s Domestic and International Tracking department at (800) 222-1811. My mail had been tampered with. For further information, contact your local Postal Service Consumer & Industry Contact office or register a claim with the Postal Service.

    How do I trace a piece of mail?

    To track your mail or package, go to the United States Postal Service website. Make sure you have the tracking number readily available. The tracking number for your cargo should be entered in the ″Track & Confirm″ box on the USPS webpage, followed by the word ″Go.″

    Are you allowed to video record inside a post office?

    For those who are unfamiliar with the practice, first amendment auditors generally record police enforcement or government facilities in order to assess how officers react when they are aware that a camera is present. However, shooting inside a post office DOES need authorization from the United States Postal Service, unless the footage is intended for personal use.

    Who owns and runs the USPS?

    1. Despite the fact that it is owned solely by the United States government, the United States Postal Service operates as if it were a private enterprise.
    2. It is governed by an 11-person Board of Governors, who are chosen by the President and ratified by the United States Senate, with one member, the Postmaster General, serving as the organization’s Chief Executive Officer and acting as its Chairman.

    How do I talk to a real person at USPS?

    To speak with a real person at the United States Postal Service, use the 1-800-275-8777 (1-800-ASK-USPS®) telephone line. On Monday through Friday, from 8 a.m. to 8.30 p.m. EST, and from 8 a.m. to 6 p.m. EST on Saturday, live customer care is accessible on this phone line.

    How do I file a complaint against a local post office?

    Call 1-800-ASK-USPS (1-800-275-8777) or 1-800-877-8339 if you are hearing or speech impaired. Visit your local post office and speak with the station manager (postmaster). Contact the district consumer and industry relations office of the United States Postal Service, which handles inquiries for your district.

    Is it illegal to take a picture of mail?

    Yes, there are specific guidelines for shooting photographs within a United States Postal Service facility. Photo shoots for personal use are only permitted at the discretion of the postmaster if they do not impede the employees’ work and are conducted in locations that are open to the public, which is not always the case.

    See also:  What Does Insufficient Address Means Post Office?

    Do post offices have security cameras?

    The majority of post offices have some form of security camera system installed within the facility. Those cameras keep an eye on transactions, the lobby, and who comes and goes through the post office box. They are the cameras that most people associate with security cameras when they think about them in the usual sense.

    Who is above the postmaster?

    The postmaster general, the chairman of the board of directors, and the USPS inspector general are all chosen by the nine governors; the deputy postmaster general is chosen by the governors and the postmaster general. … The United States Postal Service’s Board of Governors is comprised of nine members.

    Agency overview
    Employees 7 board members 1/1 Postmaster General 1/1 Deputy Postmaster General 9/9 Governors

    How much money does the post office get from the federal government?

    The truth is that the United States Postal Service receives no tax revenue. Really. The organization is not supported by the government. How does the United States Postal Service (USPS) pay for its employees and operations?

    Does the government own the post office?

    The United States Postal Service (USPS) is a huge economic operation that is owned and run by the United States federal government. This company employs more than 600,000 people and generates more than $70 billion in yearly revenue. While mail volumes have declined, the United States Postal Service has increased its package business.

    What is USPS poster7?

    Poster 7 outlines these laws and regulations and must be displayed on postal property so that everyone who enters may see it. At all pedestrian entries, there must be enough space to put up a sign directing people to the self-service zone or close to the entry of the Post OfficeTM.

    Why is USPS in debt?

    It can’t be done, not even two decades later. The Postal Service has accrued a total of $160.9 billion in debt as a result of obligations to prepay retirement benefits. On top of that, it has been running a loss for some years since its main income streams were no longer sufficient to pay the expenses of mail delivery.

    Has the government ever bailed out the USPS?

    Despite collecting billions of dollars from taxpayers every year, the United States Postal Service has lost $78 billion since 2007. Democrats are still calling for a rescue…. Democrats worked hard to include the funds in the CARES Act, but Republicans and President Donald Trump were adamant in their opposition. In the end, the United States Postal Service received a $10 billion loan.

    Post Office (UK) Complaints

    1. The company is registered in England and Wales under registration number 02154540.
    2. As part of the national postal system, post offices provide customer service to the general public.
    3. Post offices provide a variety of mail-related services, including the reception of letters and packages, the supply of post office boxes, and the sale of postage stamps, packing, and stationery items.
    4. In addition, many post offices provide other services, such as the distribution and acceptance of government forms, the processing of government services and taxes, and the provision of financial services to customers.

    A postmaster is the person who is in charge of running a post office.

     Post Office (UK) complaints contacts

     Comments

    1. Use this section to discuss any issues you’ve had with the Post Office (UK), as well as how they’ve addressed your concerns.
    2. In the first instance, concerns should be addressed to the Post Office (UK).
    3. The contact information for Post Office (UK) may be found on the following page.
    4. Comments are filtered, and as a result, they may not show right away.

    Comments containing personally identifiable information, such as your name, email address, or telephone number, will be removed from the site and will not be allowed.

    Complaints Against the Government

    How to make a complaint with your federal or local government and its agencies is explained in detail.

    File a Complaint with the U.S. Postal Service

    • What do you think of the United States Postal Service (USPS)? Do you have a complaint, compliment, or recommendation for them? Perhaps you’re seeking for more information about the United States Postal Service’s services. There are numerous methods to inform them of your intentions: Use the Email Us form on the United States Postal Service’s website. Choose the sort of inquiry that corresponds the most closely to the complaint or question that you are trying to resolve. You may also register a claim or request a refund for shipping expenses through the website.
    • Talk to the station manager (postmaster) at a local post office
    • contact the postal consumer and industry affairs office that handles questions for your district at 1-800-ASK-USPS (1-800-275-8777) or 1-800-877-8339
    • or write to the postal consumer and industry affairs office that handles questions for your district. Find your local district consumer office
    • send an email or write to the U.S. Postal Service’s Consumer Advocate office at the following address:

    Postal Service of the United States 20475 L’Enfant Plaza, SWWashington, DC 20260-0004Office of the Consumer Advocate475 L’Enfant Plaza, SWWashington, DC 20260-0004

    Theft, Fraud, or Waste by the USPS or a USPS Employee

    • Complaints can be sent to the USPS Office of the Inspector General (OIG) in a number of ways, including: submitting an online complaint
    • calling 1-888-USPS-OIG (1-888-877-7644)
    • or writing to the USPS Office of the Inspector General (OIG).
    • Obtaining further information on how to contact the OIG

    Mail Fraud or Theft by a Person or Company

    • The United States Postal Inspection Service (USPS) is a federal law enforcement organization that is responsible for protecting the postal system. To file a complaint, contact them at: Mail fraud – Submit a complaint about mail fraud on the internet.
    • How to report mail theft online – Learn how to register a mail theft complaint online.

    Comment or Complain About a Policy Change

    When a substantial policy change, such as postage rates, is implemented, the Postal Regulatory Commission should be contacted with your comments or complaints (PRC). You can do so by filling out their online contact form on their website.

    File a Complaint About a Law Enforcement Officer or Judge

    You have the right to register a complaint against law enforcement personnel and judges who have committed wrongdoing.

    Complaints About Police Officers

    • If you have been a victim of police wrongdoing, you should: Make contact with the law enforcement department that was engaged.
    • Send a written complaint to the chief of police or the head of the law enforcement agency that is the subject of your complaint.
    • A copy of your complaint should be forwarded to the Internal Affairs Division of the appropriate law enforcement agency. Make a duplicate for yourself to maintain as a backup.

    If the issue does not get fixed, you can learn how to file a complaint with the Civil Rights Division of the United States Department of Justice (DOJ). Finally, as with any prospective legal conflict, you may wish to seek the advice of a qualified legal professional.

    Complaints Against Judges

    Federal Judges

    Find out how to submit a formal complaint against a federal judge. You have the right to report alleged wrongdoing or a handicap that prevents them from carrying out their responsibilities.

    State and Local Judges

    The procedures for submitting complaints against state and municipal judges differ from one state to the next. If you have a complaint against a state judge, you should contact the commission on judicial behavior in your state. It may be mentioned under state agencies on the official website of your state government.

    File a Complaint Against a Federal or State Government Agency

    Find out how to submit a complaint against a state or federal government entity in this article.

    Federal Government Agencies

    • In order to make a complaint against a federal agency, you must first contact the agency in question. View an alphabetical listing of government agencies
    • You should approach the Office of the Inspector General (IG) of the organization if you are unable to resolve the problem with them.

    State Government Agencies

    Make contact with the state, local, or tribal agency if you want to make a complaint against them. Visit the websites of the state or territory governments.

    More Help

    • You may also get in touch with your congressional representative’s constituent services office in your district by calling the following number: Find a senator
    • find a representative
    • find a senator’s office.
    • You may reach the United States Capitol switchboard by dialing 1-202-224-3121.

    Suing the Federal Government

    1. The first step in taking legal action against any government agency is to get in touch with that organization.
    2. The agency will supply you with information and forms, and they will attempt to resolve the situation inside the organization.
    3. To file a lawsuit (tort claim), you must utilize Standard Form 95 (SF-95) – Claim for Damage, Injury, or Death as your legal document.
    4. Although you are not required to utilize an SF-95 form in order to file a claim, doing so makes it easier to provide the information required for a claim.

    The Tort Branch of the Department of Justice’s (DOJ) Civil Division can provide further information about this procedure.The most recent update was made on March 10, 2022.Top

    How do I complain about a postal worker?

    In order to lodge a complaint and receive an update on the status of your complaint, visit the website (go to the home page and click on Customer Complaints link, then select option Register Your Complaint for lodging a complaint and select option Track Your Complaint for finding out where your complaint is in the process).

    What can I do about a bad mail carrier?

    Begin by phoning your local post office and requesting that the Postmaster call you back, or better yet, going to the post office and speaking with the Postmaster in person. Bring as much information as you can on particular incidents to the meeting. If at all feasible, include other individuals along the path to ensure that the concerns are replicated.

    Is it illegal for a mailman to not deliver mail?

    Ruiz explained that carriers may decline to carry mail to locations where they believe the environment is unhealthy or threatening, such as a residence with a vicious dog. Those who live in areas where the Postal Service does not distribute mail should get a written notification from the Postal Service informing them of where to pick up their mail. This was not the case in this instance.

    What do postal inspectors investigate?

    Postal Inspectors look into any crime that has a connection to the postal system. Mail theft, mail fraud, financial fraud, identity theft, robberies and burglaries of postal facilities, assaults and threats against postal employees, investigations of dangerous and prohibited mails, narcotics, cybercrime, and a slew of other crimes are among the crimes committed by the postal service.

    How do I complain about misdelivered mail?

    Call your Consumer Affairs representative at 1-800-ASK-USPS (1-800-275-8777) and they can conduct a search request on your behalf, OR you can make a search request on your own by visiting the USPS website.

    How do I email the postmaster general?

    What is the best way to contact the Postmaster General through email? We live in the digital age, and email may be used to communicate with nearly anybody. Although she is the postmaster general’s point of contact, she is also the CEO of a firm with a 640,000-person staff, and she is likely to be swamped with fresh communications.

    Are postal workers federal agents?

    In the United States, postal inspectors are federal law enforcement officers who are responsible for implementing more than 200 federal acts that pertain to offenses against the United States Postal Service, the United States Mail, and its customers. 2.

    What do postal police do?

    1. Police officers who work for the Postal Inspection Service look into criminal, civil, and administrative infractions of mail-related legislation….
    2. Officers of the Postal Inspection Service’s uniformed section are known as Postal Police Officers (PPOs).
    3. The security of postal buildings, staff, property, mail, and mail-in-transit is one of the many responsibilities of this group of professionals.

    Do postal employees steal mail?

    The vast majority of Postal Service employees labor diligently to ensure that all of the nation’s mail is delivered to its right destination on time. Unfortunately, a tiny percentage of employees take advantage of the public’s goodwill by delaying or stealing mail from its destination.

    Are postal workers civil servants?

    Yes, postal service employees are considered government servants, and they are eligible to claim the following deduction if it applies to them:… Pension deductions for military service are limited to the part of the pension that can be attributed to military service for federal civil service retirees who have acquired federal service credit for their service.

    Is the post office considered a federal building?

    1. The USPS is also defined as ″an autonomous establishment of the executive branch of the Government of the United States″ in the statute as well.
    2. … The United States Postal Service (USPS) is frequently mischaracterized as a quasi-governmental or commercial enterprise.
    3. It is neither one nor the other.
    4. A federal entity, the United States Postal Service (USPS), was established by Congress to accomplish a variety of public objectives.

    Can you sue the post office for lost mail?

    You can also register a claim for any mail that has been lost or delayed. Alternatively, you can contact the United States Postal Service’s Domestic and International Tracking department at (800) 222-1811. My mail had been tampered with. For further information, contact your local Postal Service Consumer & Industry Contact office or register a claim with the Postal Service.

    How do I trace a piece of mail?

    To track your mail or package, go to the United States Postal Service website. Make sure you have the tracking number readily available. The tracking number for your cargo should be entered in the ″Track & Confirm″ box on the USPS webpage, followed by the word ″Go.″

    Are you allowed to video record inside a post office?

    For those who are unfamiliar with the practice, first amendment auditors generally record police enforcement or government facilities in order to assess how officers react when they are aware that a camera is present. However, shooting inside a post office DOES need authorization from the United States Postal Service, unless the footage is intended for personal use.

    See also:  What Is A Benefits Package?

    Who owns and runs the USPS?

    1. Despite the fact that it is owned solely by the United States government, the United States Postal Service operates as if it were a private enterprise.
    2. It is governed by an 11-person Board of Governors, who are chosen by the President and ratified by the United States Senate, with one member, the Postmaster General, serving as the organization’s Chief Executive Officer and acting as its Chairman.

    How do I talk to a real person at USPS?

    To speak with a real person at the United States Postal Service, use the 1-800-275-8777 (1-800-ASK-USPS®) telephone line. On Monday through Friday, from 8 a.m. to 8.30 p.m. EST, and from 8 a.m. to 6 p.m. EST on Saturday, live customer care is accessible on this phone line.

    How do I file a complaint against a local post office?

    Call 1-800-ASK-USPS (1-800-275-8777) or 1-800-877-8339 if you are hearing or speech impaired. Visit your local post office and speak with the station manager (postmaster). Contact the district consumer and industry relations office of the United States Postal Service, which handles inquiries for your district.

    Is it illegal to take a picture of mail?

    Yes, there are specific guidelines for shooting photographs within a United States Postal Service facility. Photo shoots for personal use are only permitted at the discretion of the postmaster if they do not impede the employees’ work and are conducted in locations that are open to the public, which is not always the case.

    Do post offices have security cameras?

    The majority of post offices have some form of security camera system installed within the facility. Those cameras keep an eye on transactions, the lobby, and who comes and goes through the post office box. They are the cameras that most people associate with security cameras when they think about them in the usual sense.

    Who is above the postmaster?

    The postmaster general, the chairman of the board of directors, and the USPS inspector general are all chosen by the nine governors; the deputy postmaster general is chosen by the governors and the postmaster general. … The United States Postal Service’s Board of Governors is comprised of nine members.

    Agency overview
    Employees 7 board members 1/1 Postmaster General 1/1 Deputy Postmaster General 9/9 Governors

    How much money does the post office get from the federal government?

    The truth is that the United States Postal Service receives no tax revenue. Really. The organization is not supported by the government. How does the United States Postal Service (USPS) pay for its employees and operations?

    Does the government own the post office?

    The United States Postal Service (USPS) is a huge economic operation that is owned and run by the United States federal government. This company employs more than 600,000 people and generates more than $70 billion in yearly revenue. While mail volumes have declined, the United States Postal Service has increased its package business.

    What is USPS poster7?

    Poster 7 outlines these laws and regulations and must be displayed on postal property so that everyone who enters may see it. At all pedestrian entries, there must be enough space to put up a sign directing people to the self-service zone or close to the entry of the Post OfficeTM.

    Why is USPS in debt?

    It can’t be done, not even two decades later. The Postal Service has accrued a total of $160.9 billion in debt as a result of obligations to prepay retirement benefits. On top of that, it has been running a loss for some years since its main income streams were no longer sufficient to pay the expenses of mail delivery.

    Has the government ever bailed out the USPS?

    Despite collecting billions of dollars from taxpayers every year, the United States Postal Service has lost $78 billion since 2007. Democrats are still calling for a rescue…. Democrats worked hard to include the funds in the CARES Act, but Republicans and President Donald Trump were adamant in their opposition. In the end, the United States Postal Service received a $10 billion loan.

    Guidelines on Complaints

    Name of the Circle Address​ E-mail ID, Telephone No. and Fax Number
    ​Andhra Pradesh O/o CPMG,AP circle, PSD complex, besides Door Darshan quarters, Krishnalanka, Vijayawada-520013 [email protected], 0866-2429854 (Tel),​ 24747282 (Fax)
    Assam 4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001. [email protected] 9435503177 (Tel), 2544838 (Fax)
    Bihar Patna GPO Complex, Patna – 800001. [email protected] Customer care center /Complaints: 0612-2230082, 2220207 (Tel), 2225011 (Fax) Postal Life Insurance complaints: Toll free No.18003456107,0612-2236842
    Chhattisgarh Raipur – 492001. [email protected] 0771-2233400 (Tel), 2233194 (Fax)
    Delhi Meghdoot Bhawan, Link Road, New Delhi – 110001. [email protected] 011-23620144 (Tel), 23627114 (Fax) 
    Gujarat Khanpur, Ahmedabad – 380001. [email protected] 079-25505424 (Tel), 25505275 (Fax)
    Haryana 107, The Mall Road, Ambala Cant. – 133001. [email protected] 0171-2603100 (Tel), 2603736 (Fax)
    Himachal Pradesh Kaithu, Shimla – 171009. [email protected] 0177-2629000 (Tel), 2620351 (Fax)
    Jammu & Kashmir GPO Complex, Residency Road, Srinagar – 190001. [email protected] Jammu: 0191-2542878 (Tel), 2561746 (Fax) Kashmir: 0194-2452528 (Tel), 2452036 (Fax)
    Jharkhand Doranda HO Complex, Ranchi – 834019. [email protected] 0651-2482345 (Tel), 2480153 (Fax)
    Karnataka Beaulieu, Palace Road, Bengaluru – 560001. [email protected]​ 080-22392523 (Tel), 22202607(Fax)
    Kerala (For Kerala and Lakshadweep) Thiruvananthapuram – 695033. [email protected] 0471-2308300 (Tel), 2306500 (Fax)
    Madhya Pradesh Bhopal – 462012. [email protected] 0755-2550838 (Tel), 2556547 (Fax)
    Maharashtra (For Goa, Maharashtra and Dadra & Nagar Haveli) Mumbai GPO Building, 2nd Floor, Mumbai – 400001. [email protected] 1800 228 030 (Toll Free), 22620829 (Fax)
    North East (All North-Eastern States except Assam and Sikkim) Shillong – 793001. [email protected] 0364-2223800 (Tel), 2223034 (Fax)
    Orissa Bhubaneswar – 751001. [email protected] 0674-2392000 (Tel), 2394790 (Fax)
    Punjab (For Punjab and Chandigarh) Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017. [email protected] 0172-2706700 (Tel), 2721670 (Fax)
    Rajasthan Sardar Patel Marg, Jaipur – 302007. [email protected] 0141-2372020 (Tel), 2366151 (Fax)
    Tamil Nadu (For Tamil Nadu and Pondicherry) Anna Road, Chennai – 600002. [email protected] 044-28520367 (Tel), 285221199 (Fax)
    Telangana Dak Sadan, Abids,Hyderabad – 500001. [email protected] 040-23463636 (Tel)​
    Uttar Pradesh 4, Hazratganj, Lucknow – 226001. [email protected] 0522-2621113 & 0522-2202531​ (Tel), 2616855 (Fax)
    Uttarakhand Dehradun – 248001. [email protected] 0135-2658396 (Tel), 2650065 (Fax)
    West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands) Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012. [email protected]​ 033-22120070 (Tel), 22120811 (Fax)

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    1. We sincerely apologize if you had a negative experience with a representative from Royal Mail.
    2. Customer civility and respect are expected of all Royal Mail employees.
    3. In the event that this expectation is not fulfilled, we will work to investigate and solve the situation as quickly as possible.
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    Please provide us with as much information as possible, including the postal service(s) indicated on any mail received (if applicable), the date and time of the occurrence, as well as the location where it occurred.Thank you.Having a tracking number for any connected mail, or knowing the name of the person in question, would be beneficial as well, if you have them.We understand that this isn’t always practical or convenient, so please don’t be concerned; simply let us know as much as you can.

    All of our experts are occupied with assisting other consumers.Please visit the following page for more methods to reach us: Please get in touch with us.

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