How To Get A Package Held At The Post Office?

Yes, there are several methods by which you can have USPS hold a package for you. First, you can opt for the Hold for Pickup service when mailing the package. This will allow the postal service to hold the package at your local post office instead of attempting delivery to your address.
When shipping packages, you can choose the Hold for Pickup option, and the recipients can collect their packages at their local Post Office. If you are expecting a package, you can redirect it to your local Post Office by selecting Hold for Pickup using Intercept a Package under Track & Manage on
The post office holds the mail item for as long as 15 days. After 15 days, the post office returns the mail item to the sender. The time of 15 days starts from the first attempt of the delivery. There are a couple of scenarios if the mail item is not delivered.

How long can a package be held at the post office?

Alternatively, they can pick up the item at the post office location where it is being held. Most packages are held for 15 days. If the addressee does not claim the package at the end of this period, then the package is returned to the sender.

What happens if a package is lost at the post office?

Alternatively, they can pick up the item at the post office location where it is being held. Most packages are held for 15 days. If the addressee does not claim the package at the end of this period, then the package is returned to the sender. Packages on which the return address is missing or illegible typically go to a lost mail department.

How do I have a package held at the post office?

How It Works

  1. Verify that your shipment is eligible for Package Intercept.
  2. If eligible, you can submit your request online after logging in with your account.
  3. After submitting your request, you’ll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable).

Can you call the post office to hold a package?

Requests made in person, or by calling 1-800-ASK-USPS (1-800-275-8777), must be accepted by close of business of your local Post Office™ location or the Customer Care Center for the request to be completed by the next delivery day.

How do I get USPS to hold my package for pickup?

New USPS Hold Mail Requests

  1. Create or sign in to your account.
  2. Go to USPS Hold Mail and follow the steps to verify your identity.
  3. Once your identity has been verified successfully, you won’t have to complete this step again for your current address.

Can you pick up a package straight from the post office?

Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it’s not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it’s actually super simple and straightforward to make happen, too.

Why is my package being held at the Post Office?

It means that US customs has requested the USPS to hold the package for them to inspect it. If there was a request you would not know about it. Customs does not notify the recipient of suspected problems.

What does it mean held at Post Office at customer request?

When a mail carrier cannot deliver a package on the day it was scheduled because their shift is ending, postal workers say, the system sometimes generates a misleading “held at the request of the customer” message.

Is USPS hold mail free?

The service is free and we’ll keep your mail safely at your local Post Office until you return. You can schedule up to 30 days in advance and also by 2 a.m. (CST) on your start date. Each address can have one Hold Mail scheduled at a time.

How long does USPS hold undeliverable package?

The Postal Service (USPS) will make 1 or 2 attempts to deliver, based on the carrier’s knowledge. After the attempts, the package will be held for 15 days from the intial delivery attempt and then returned to sender.

Where do I pick up my held mail?

Where can the customer go to pick up mail that is being held? Customers may go to their local Post Office pickup location based on the information on the back of their Redelivery Notice. Customers may go to the Post Office to pickup the item on or after the date and time indicated on the PS Form 3849 delivery notice.

How do I find my hold mail confirmation number?

Without this number, all they can do is extend a mail hold request. If you can’t find your confirmation number, you can visit your local post office, present an acceptable form of identification and have the clerk cancel your request.

How much does USPS package intercept cost?

How does USPS Package Intercept work? There is a Package Intercept fee of $15.95 that applies to all intercepted shipments. Commercial customers who purchase postage online can also submit their Package Intercept request online.

Can I pick up my package from USPS after failed delivery?

Send a representative or acquaintance to pick up the package at your local Post Office. You must first sign PS Form 3849 and indicate the name of the representative in order for USPS to the item over to them. Call 1-800-ASK-USPS (1-800-275-8777) to schedule a redelivery.

Can I pick up my package from USPS regional facility?

No you can not pick up a package at the facility However, you can pick it up at the post office if you have them intercept the package for so the mail carrier does not deliver it.

What does available for agent pickup mean USPS?

“Available for pickup” means that your parcel is at the post office near you and is waiting for you to come and pick it up.

How can you pick up a package at the post office?

USPS Package Intercept service let you stop the shipment at the post office as Hold for Pickup. Your local post office can hold your package for pickup. So, in short, you can use the Package Intercept service for the same and pick up the package at post office.

Can I Have my packages delivered to my post office?

Yes. However you must have a post office box-or in the event that service is not available where you live- General Delivery is available. People than have no fixed address ( homeless) can request General Delivery but the time span will be limited. Yes, you sign up here to get an alternative post office pickup, called “flex delivery”.

Why is my mail being held at the post office?

– Unaccessible mailbox – blocked – Damaged mailbox – repair/replace. See post office for a diagram on how to install your mailbox correctly. – Vicious animals – dogs, cats, cows, goats, pigs, etc! – Mailbox is full – never completely emptied. Remove ALL items from your mailbox on a daily basis.

Can I Pick Up A Package From USPS Before Delivery?

When individuals are waiting for an item to be delivered, they often become agitated and worried.Over the last several years, package tracking technology has advanced to the point that you can nearly see precisely where your box is as it travels to your location.Even though your parcel has already arrived at your local post office, the anticipated delivery date may still be a day or two away.Alternatively, could you just go to the post office and pick up your parcel right away today.

  • Although it is not quite that straightforward, there are certain steps you may take to ensure that your box is picked up before it is delivered to your home by the United States Postal Service.
  • Continue reading to find out everything you need to know about package tracking and how you may pick up your box before it is delivered.

USPS Package Tracking Basics

There is no additional payment for package tracking through the United States Postal Service, which is available on virtually all of their priority services.Tracking a parcel through the United States Postal Service is now included as standard on media mail, and you may even add tracking to normal First Class mail.The way it works is as follows.When you ship your box, a barcode will be placed on the shipping label to identify it as your shipment.

  • There is a tracking number included in this barcode, which you may use to check on the progress of your item.
  • The barcode on your parcel will be read each time it goes through the postal service’s infrastructure, allowing the tracking status to be updated accordingly.
  • You may monitor your package by visiting, where you can input your tracking number and view the most recent status of your delivery.
  • You should receive notifications each time the parcel leaves a facility, arrives at a new facility, arrives at your local post office, and is on its way to its final destination for delivery.
  • You can also obtain tracking information by contacting the United States Postal Service or visiting your local post office.
  • When you go to check on your delivery, you can come across a variety of different notifications.
  • Listed below are just a few examples of USPS tracking notifications that you may encounter.
  • It signifies that your box has arrived at the USPS facility as part of a bulk shipment, but has not yet been individually scanned and entered into the system.
  • It’s possible that you’ll notice the message ″Shipping Label Printed.″ This indicates that the label has been printed by the shipper, but that the shipment has not yet been received by USPS.
  • ″In Transit″ is another typical state to see.
  • If you see this notification, it implies that your item is in the process of moving through USPS facilities on its journey to its ultimate destination.

Keep in mind that it is possible that you will not receive an update to your tracking information for a few days.The majority of the time, this occurs when the shipment goes a significant distance.A scanner will be used to scan the item as it leaves a facility, but it will not be scanned again until it reaches its destination.If the package is moving across the nation, this might take a few days.

USPS Package Intercept Service

Consequently, how can you stop a box that is already on its way so that you may go pick it up yourself?Package intercept mail service can in handy in situations like these.This service enables you to halt or redirect a shipment or flat that is already on its way to its destination via the Internet.It is possible for either the sender or the recipient to make use of this service.

  • Almost any postal item with a barcode, including Priority Mail, Priority Mail Express, and other types of priority mail, is eligible for this service.
  • The following is an explanation of how the service operates.
  • Package intercept service may only be ordered over the internet site.
  • Once you have determined that your package or item qualifies for the service, all you have to do is log into your USPS account to complete the transaction.
  • You may then submit your request to have the service added to a certain plan from that point on.
  • Adding the service should be possible as long as your shipment is not already on its way to the recipient.
  • If the shipment is successfully intercepted, you will be responsible for the cost of the package.
  • You have the option of routing the item back to the sender or having it held for pickup at your local post office, depending on your preferences.
  • This would provide you the opportunity to go to the post office and pick up the box before it is loaded into the postal carrier’s vehicle for delivery to the ultimate destination.

Determining Eligibility For Package Intercept

Not every package or letter is eligible for this service, since the United States Postal Service has eligibility standards for package intercepts that apply to the service.First and foremost, the item must be sent within the United States.Because foreign shipment does not qualify for the intercept service, it is not available.Following that, the item must be labeled with a tracking barcode from the United States Postal Service or an extra services barcode.

  • If the United States Postal Service (USPS) is unable to trace the package and know its location, they will not be able to intercept or reroute it.
  • Finally, there are certain restrictions on the size of the images.
  • The package’s total length and girth length cannot exceed 108 inches in total length and girth length.
  • Packages that are too large to be intercepted cannot be delivered.
  • Items that are diverted to a P.O.
  • Box, such as marketing mail and publications from the United States Postal Service, do not qualify.
  • You must either reroute the item to a physical location or have the item held at the post office until you can pick it up.
  • In addition, as previously indicated, if your shipment has already been dispatched for delivery, it is too late to add this service.
  • Once your local letter carrier has received the item and has begun delivering the mail, it is too late to cancel the delivery.

Cost Of Intercepting A Package

Providing this service is time-consuming and demands a significant investment of time and effort on the part of postal personnel.It is for this reason that an intercept fee is charged in connection with the service.The service is available for $15.25 per hour.The sum of this fee will only be charged to your account if the package is successfully intercepted.

  • It is possible that you will not be required to pay the charge if it is too late or if USPS is unable to intercept the item.
  • Your payment card will only be charged when the intercept has taken place and no longer before.
  • In addition to the $15.25 processing charge, you may be asked to pay additional mailing costs depending on your location.
  • All things that are redirected are instantly shipped out through Priority Mail to their intended destination.
  • There may thus be some additional postage needed, depending on the service that was initially utilized to ship the parcel.
  • If the initial product was shipped through Priority Mail, Priority Mail Express, or First Class mail, you shouldn’t be required to pay any additional postage for the return shipment.
  • The extra postage costs incurred as a consequence of the reroute will be charged to your credit card if you were sending a media mail package or using another service at the time you attempted to ship the package.

Package “Hold For Pickup” Service

In some circumstances, the USPS Hold for Pickup service may be a more suitable alternative to the package intercept service for you.This service, on the other hand, must be added at the time of shipment.Once the item has been approved by the United States Postal Service and the shipment has begun, you will not be able to add this service at a later date.If you would want to include this service, you must notify the post office when the package is being shipped out.

  • An additional shipping label marked ″Hold for Pickup″ will be applied to the item.
  • Once the parcel has been delivered to the recipient’s local post office, the United States Postal Service (USPS) will notify the recipient that the package has been delivered.
  • This means that they will hold it until the receiver arrives to pick it up themselves.
  • A valid picture ID must be shown at the time of pickup, after which the parcel will be handed to the recipient.
  • If you’d like, you may also ask for a signature confirmation of your pickup.
  • The ability to add a hold for pickup designation is not available with all mail services.
  • Priority Mail, Priority Mail Express, or First Class Mail package service are the only options available for shipping your product.
  • The addition of this service should have no effect on delivery timeframes provided by the United States Postal Service, while the final delivery day is decided by how long the recipient waits to pick up the item.
See also:  What Are The Last Four Of My Zip Code?

Where To Pick Up Held Packages

So, where do you go to pick up a parcel that the postal office has been holding for you?It is dependent on the situation.If the shipper has requested that the package be kept at the recipient’s local post office at the time of shipping, the parcel will be held at the recipient’s local post office.This would be the post office where all of your regular mail deliveries are made, and it is located in your neighborhood.

  • When the post office tells the receiver that a package is ready for collection, they will indicate the location where the box may be picked up by the United States Postal Service.
  • In the event that you have utilized the package intercept service, the solution may be a little more complicated.
  • You may request that they keep the item at your local post office, but they could also store the box in another distribution center for you to pick up at your convenience.
  • The United States Postal Service maintains a large number of distribution facilities around the country, and collection can be scheduled at any of these sites.
  • The fact that only domestic postal services are eligible for the service eliminates the need to be concerned about foreign pickup locations.
  • Your shipment may usually be picked up as soon as the next day, in many cases even sooner.

Package Hold VS Mail Hold: What’s The Difference?

Therefore, we have mostly discussed package delivery and the alternatives accessible when deciding whether or not to pick up your product earlier than the scheduled time.What if, on the other hand, you require the post office to keep your normal mail?The United States Postal Service will hold your mail for you, and here’s how it works.A mail hold is a simple request to the post office to refrain from delivering your mail for a certain length of time.

  • In order to avoid having your mail delivered to your home address, you can request that they keep your mail at the post office.
  • The majority of the time, persons who are on vacation will make use of this service.
  • Instead than allowing their mail to build up while they are away, they will simply set a mail hold on their delivery address until they return, which will prevent any mail from arriving.
  • You have the option of having the post office redeliver your mail the next working day once the hold is lifted, or you can choose to pick up your mail from the post office yourself.
  • You can put a mail hold for up to 30 days in advance.
  • If you require your mail to be stored for a longer period of time than this, you may speak with your local postmaster or sign up for a forwarding service.
  • Keep in mind that a package hold is only valid for a specific item, but a mail hold is valid for anything that is sent to your specified address.
  • It is the sender’s responsibility to begin a package hold at the time of shipping, whereas you are responsible for placing a mail hold on your address.
  • The majority of the time, mail holds are utilized for security reasons when you will be away from your house for more than a couple of days.
  • There are no fees associated with using the mail hold service.

The Bottom Line

Just though an item has already been placed in the mail does not rule out the possibility of changing the method by which it is delivered.You can request that the post office keep it for you and allow you to pick it up at a distribution facility or post office later.This package intercept service, on the other hand, comes with a hefty price tag attached to it.If you know that the receiver will prefer to pick up the box rather than have it delivered, employing the package hold service at the time of shipping might be a preferable choice.

  • Both of these services should help you achieve your final aim, but one will be more expensive than the other.
  • Furthermore, not every shipment will be eligible for the intercept service.
  • However, even if your shipment qualifies, you will not be able to utilize it if you have waited too long and the box has already been placed on a delivery schedule.

Frequently Asked Questions

Can I pick up a package sitting at the Post Office?

Is it possible to pick up a box from USPS earlier than scheduled?Yes, you will be able to pick up a parcel that is currently sitting at the post office the vast majority of the time.You will, however, need to make certain that your timing is impeccable, and you will be required to provide a picture ID to confirm that your name and address correspond to those on the shipping label in question.It is recommended that you use the hold for pickup or package intercept service if you want to be confident that your shipment will be there and waiting for you.

  • In this case, the post office will be instructed to store the parcel there until you can pick it up in person.
  • Otherwise, the parcel may be loaded into the delivery truck before you have a chance to come to the postal facility.
  • It will then be too late to try to pick up the parcel before it is delivered.

How long will I have to pick up my USPS package?

So, how long will the United States Postal Service retain mail?The majority of shipments will be retained for a period of 15 days.If, on the other hand, the shipment has a collect on delivery option, it will only be stored for a maximum of 10 days.Items sent using Priority Mail Express are stored for 5 days.

  • If you have put a mail hold on your address, you will have 10 days to pick up your mail at the end of the hold period after it has been placed on your address.
  • If the time limit is reached, your package will be returned to the sender, who will be notified.
  • As a result, you should always make sure that you go to the post office in order to get your shipment on time.
  • If you do not, you may be required to pay for shipping a second time and may have to wait even longer to receive the item you have been waiting for.

Does USPS hold packages?

Yes, there are various ways to request that the United States Postal Service hold an item for you.If you are shipping a package, you can choose to have it held for pickup by a third party.This will allow the postal service to retain the parcel at your local post office rather than attempting to deliver it to your home address, saving you time and money.They will inform you as soon as the shipment is delivered so that you can arrange to pick it up.

  • Furthermore, if you have put a mail hold on your address, shipments will be kept for the duration of the time that the hold is in effect.
  • In addition, the package intercept service can be utilized to detain a shipment.
  • However, if the shipment has already been dispatched for delivery, you will have arrived too late, and the box will be unable to be kept at that time.

When does the Postal Service deliver my package?

On the final day of a mail hold, the postal service may make an attempt to deliver your mail and goods to you.You can, however, choose to pick them up personally from the post office if you want.In the event that you have requested a package intercept or added a hold for pickup service to a package delivery, the postal service will not deliver the parcel.For your convenience, they will keep it in the post office for roughly 10 to 15 days until you can pick it up in person.

  • This means that if you do not pick up your shipment, it will be returned to the sender.

How Long Does The Post Office Hold A Package?

Throughout its almost 200-year history, the United States Postal Service has provided consumers with dependable delivery of their items.Occasionally, though, a postal worker is required to deliver a parcel that is too large to fit in the addressee’s mailbox.Workers are not permitted to leave packages on or near the front porch or mailbox, according to company policy.There is an established system that regulates redelivery efforts as well as the amount of time that a particular parcel will be held at the post office in this situation.

  • The following is a high-level overview: Whenever a parcel is too large to fit inside a mailbox and the postal worker needs to obtain a signature or deliver the package straight into the recipient’s hands, he will knock on the door of the recipient’s residence.
  • If the worker does not receive a response, he or she has two alternatives.
  • In the first instance, he may decide to return the box to the post office and attempt delivery the next day.
  • They may just attempt delivery again if they are familiar with the addressee and are aware that they are usually accessible to accept things on a regular basis.
  • If the second effort does not succeed, the postal worker is instructed to leave PS Form 3849 behind.
  • The consumer can request redelivery on this form by filling out the necessary information and placing the form in their mailbox the next day.
  • By signing the paperwork, the postal worker is basically granting permission to leave the parcel.
  • In most cases, the consumer must specify that the shipment may be left if there is no answer to the phone call.
  • The form also gives the consumer the option to book a redelivery appointment online or by contacting a customer service center.

On Packages That Require the Recipient’s Signature

Unless otherwise specified, packages that require a signature for delivery are not permitted to be signed for on PS Form 3849.Customers who experience this situation must request a redelivery.They must be available at the time when the shipment is expected to arrive.Additionally, customers can pick up the item at the post office where it is being stored.

  1. The majority of shipments are kept for up to 15 days.
  2. If the parcel has not been claimed by the recipient by the end of this period, the package is returned to the sender.
  3. Packages with a return address that is either missing or illegible are often sent to a lost mail collection center.
  1. Please keep in mind that the 15-day holding period normally begins on the date of the first delivery attempt, unless otherwise specified.
  2. It is typically important to act soon in order to ensure a seamless redelivery or package collection.

Like this Article? Subscribe to Our Feed!

Author: Jay White

I established Dumb Little Man in order for excellent authors, writers, and bloggers to be able to share their life ″hacks″ and success advice with the rest of the world. I hope you are able to discover something you enjoy!

Best answer

In order to receive assistance, you must first submit a request online, in person, or over the phone.If you wish to make your request in person, please include the following information: Find the location of your local post office.Before you leave, you must complete Form 8076, Authorization to USPS Hold Mail.Please remember to have your confirmation number on hand after you have dropped in your completed form.

People also ask

How do I put a package on hold for pickup USPS?

If you are anticipating a box, you may have it sent to your local Post Office by choosing Hold for Pickup under TrackManage on and then Intercept a Package under TrackManage. In addition to the information provided above, how long does the United States Postal Service keep parcels for pickup? Over a period of 15 days

How much does it cost to request USPS hold mail?

There are no fees associated with requesting USPS Hold Mail service.In the case of a PO Box, a USPS Hold Mail request is not required?a PO Box will have the ability to amass mail for up to 30 days if it is delivered to it Is it possible to pick up a box from USPS earlier than scheduled?Yes, you can pick up your USPS package delivery before it is delivered to your home or business location.

How long can USPS hold your package?

The United States Postal Service (USPS) can keep your belongings for a maximum of 30 days.You can also choose to enable USPS to keep your products for a longer period of time or even redirect them.Signing up for a mail forwarding service is required in order to take use of this feature.You can also request a delivery date in advance, or even as early as the next business day if the delivery is on track.

What happens when a package is delivered to the post office?

Once the parcel has been delivered to the recipient’s local post office, the United States Postal Service (USPS) will notify the recipient that the package has been delivered. This means that they will hold it until the receiver arrives to pick it up themselves. A valid picture ID must be shown at the time of pickup, after which the parcel will be handed to the recipient.

How to Locate the Nearest Post Office

Oftentimes, the proper solution is the most straightforward option.The fact that postal carriers are often dispatched from the post office that is closest to you increases the likelihood that it is also the location where your mail is being kept.Fortunately, our website specializes in post office locations, and clicking on that link will instantly provide a list of the post offices that are the most convenient for you.Alternatively, you may search for post office locations by zip code using the search box in the sidebar, or you can view our comprehensive database of Post Office locations.You can stop by any of these sites to see if your mail has arrived, although phoning is typically faster and more convenient.

Ask Your Mail Carrier

Frequently, the proper solution is the most straightforward.The fact that postal carriers are often sent from the post office that is closest to you increases the likelihood that it is also the location where your mail is being stored.Fortunately, our website specializes in post office locations, and clicking on that link will instantly provide a list of the post offices that are the nearest to your area.Alternatively, you may search for post office locations by zip code using the search box in the sidebar, or you can view our comprehensive database of Post Office locations by clicking here.You can stop by any of these sites to see if your mail has arrived, although phoning is frequently faster and more reliable.

See also:  How To Tell Ups To Leave A Package?

Missed or Failed Deliveries

Some mail must be signed for or otherwise personally received in order to be delivered.Should attempts to deliver an item to your house fail, or should your package not fit into the mailbox and your mail carrier did not have specific authorization to leave it outside the door, your mail may be kept at a post office until the parcel can be delivered to you.If this occurs, you should get a Missed Delivery receipt from the US Postal Service at your door.This receipt is normally in the form of a tangible piece of paper left on the door, but it may also be provided digitally in the form of a text message or email.It is only through this receipt that you will be able to determine which post office is holding your parcel in the event of a lost or stolen package.

It will contain the tracking number for your parcel, and by inputting the tracking number into our tracking tool, you will be able to locate the specific post office location where your package is being stored.Some receipts will also provide the name or exact location of the post office where your letter is being kept while it is being processed.These receipts may include a lot of little content, but it may be worthwhile to read the entire document!

Missing Mail Claims

If you’re looking for mail that has gone missing or has not been delivered, and you’re not sure whether it is even being kept at a post office, you can register a Missing Mail claim online as well.If your mail is recovered, the United States Postal Service will either redeliver it to you or tell you of the post office where it was found.Please keep in mind that you will not be able to register a missing mail claim until at least 7 business days have gone from the estimated delivery date.


For those who have experienced missing, misplaced, or late mail that has been held at a post office or has not been delivered efficiently, there are a variety of solutions available to help you get your package back on its feet.In addition to communicating with your mail carrier and navigating the USPS website tabs we mentioned earlier, you can call the USPS at 1-800-222-1811 for Domestic Tracking inquiries and download the USPS app to your phone, which allows you to ask questions online to a customer service specialist bot and receive responses within minutes.

Are Your Packages Getting ‘Held at Customs’? Here Is an Easy Solution!

In this post, we’ll go through how the ELEX WooCommerce DHL Shipping Plugin with Print Label may assist WooCommerce store owners in generating and printing complaint customs documentation.We’ll start with the most typical reasons why your shipments are being detained at customs and the strategies that may be used to resolve them.The phrase ″Detained at Customs″ indicates that the item you are delivering to the destination country is being held by authorities from the customs office of the importer country.These government entities detain the shipments until they are satisfied that only authorized products have crossed their borders and that the applicable taxes (Duties and Excise) have been paid.These organizations also ensure that the legal ownership and management of the product is transferred to the appropriate party.

As a result, if you are a relatively young e-commerce company owner, the possibility of your box being held at customs may become more regular.The most common causes for your items to be detained at customs are a lack of experience, a lack of information, and a failure to use the appropriate resources.While you are still learning the ins and outs of the rules and regulations, you can enlist the assistance of your shipping company or a third-party broker.They will assist you in preparing the necessary documentation and will pay for the duties on your behalf without any problems.

Reasons Your Packages are Held at Customs

  • If you receive the notice ″Held at Customs,″ there are several possible explanations. For example, insufficient documentation, unpaid customs duties, sending restricted or prohibited commodities, are just a few of the most common.

As a result, if there are even minor errors in these paperwork or if there are unpaid charges, you might wind up wasting weeks simply to get the box through customs. In order to avoid this, you must have a better understanding of the most typical concerns. Let’s have a look:

Incomplete Documents

  • One of the most common causes for your cargo to be ‘Held at Customs’ is the inclusion of an incomplete paperwork in your shipment. It is possible that your cargo will be held by customs if the documentation you provide include mistakes or are missing information that is critical. The list of documentation required varies depending on the goods and the country to which it is being shipped. However, there are a few papers that are universally accepted and must be included with each and every delivery. These papers are really grouped into subcategories to make it easier for you to identify the specific document that is required at each stage. DOCUMENT COMMON DEFINITION sCommercial Invoice comma spliced a list of things to bring – An invoice for products is a document that the vendor provides to its clients. It might be an invoice that you create on your own or one that is generated by a shipping software program. Using these invoices, customs officials can assess the worth of the goods being imported and determine how much duty should be levied. If a nation relies only on these invoices for customs control, they will stipulate the format, the quantity of copies you must send, the language you must use, and any other information that is necessary. When you use the WooCommerce DHL Shipping Plugin with Create Label, you can print a thorough invoice that contains the following information: the seller, buyer, and shipper data
  • The invoice number and the date of shipment
  • the mode of transportation and the carrier
  • and the destination.
  • Items such as the number, description, and the type of package, such as a box, crate, drum, or cartoon, should be listed.
  • Specify the number of packages, total net and gross weight (in kilograms/pounds), and any other pertinent information.
  • DOCUMENT FOR TRANSPORTATION SAirway Bill- Airway bills are required for shipments that are sent through airfreight. Your shipper may be able to provide you with an airway waybill. If you are using their web APIs, you will be able to archive air waybills quickly and simply.
  • A bill of lading is an agreement between the shipper/owner of the goods and the carrier who will transport it. It should contain information such as a description of the content, the shipper’s and recipient’s addresses, and so on.
  • If the shipment has a value greater than $2,500, you’ll be required to complete an electronic export information filing (formerly known as the Shipper’s Export Declaration). In addition, if the product requires an export certificate, this form must be completed in its entirety.
  • DOCUMENT OF COMPLIANCE WITH EXPORT REQUIREMENTS A government document that allows the shipment of certain commodities in defined quantities to a specific destination, an export license is known as an export permit. This may be needed by practically all exports to some nations, or by other countries for particular specific items, in order to be considered legal exports.
  • Destination Control Statement- This statement is needed for exports from the United States of items identified on the Commerce Control List that are not covered by the Export Administration Regulations or restricted under the International Traffic in Arms Regulations (ITAR). As a reminder to the carrier and all foreign parties that the item can only be exported to specific countries, this remark should be put on the commercial invoice, ocean bill of lading, or airway bill.

GRAND CERTIFICATES OF ORIGINGeneric Certificate of Origin- You may construct this document with assistance from the product maker and then have it certified by a government agency or a chamber of commerce. It is extremely advised that you include the country of manufacture on all of your labels.

  • Other certifications for specific goods are available upon request. SDangerous Goods Certificate and Radiation Certificate- If you are sending dangerous goods over international boundaries through air carriers or air freight, you must include a Shipper’s Declaration for dangerous goods with your shipment. To ensure the safety of passengers and crew members, the International Air Transport Association (IATA) requires this declaration. If you are the signee, it is your responsibility to ensure that the information you provide regarding the product’s substance, packaging, and other information is accurate. The signee will be held accountable for the goods.
  • If you are sending meat to the Middle East, make sure you have a Halal Certificate. The Middle East is a significant market for meat, so make sure you have a Halal Certificate. This ensures that the meat or poultry has been killed in conformity with Islamic rules before being consumed. These certificates should be obtained by the consulate of the destination country through the proper chambers and legislation.
  • When a goods is covered by the carrier or a third-party insurance provider, the receipt you get serves as a certificate of insurance for that particular product. In the event that the insurance is purchased through online integrations, the insurance information is printed on the waybill or on the labels. Some nations may require a separate certification for this
  • check with your local authorities.
  • Dock Receipts- A dock receipt serves as a confirmation to the shipper that the shipment has been successfully received by the carrier and that the package is in the best possible condition for export.

Customs Duties

According to the United States Customs and Border Protection, ″The Harmonized Tariff System (HTS) offers tariff rates for practically every item that is currently on the market.″ ″The HTS is a reference handbook the size of an unabridged dictionary,″ says the publisher.As we all know, globalization has erased the majority of physical boundaries when it comes to markets; yet, when it comes to shipping items over the world, they must pass through the customs inspection process.Customs is a government agency that assesses duties on goods that enter or leave a country’s borders, depending on their origin or destination.Duty on imports and duty on exports help to maintain a healthy balance between the economies of various nations.As a result, product prices are neutralized regardless of whether they are sent to a foreign country or manufactured in a foreign country.

Yet another justification for such tariffs is to defend domestic industries, such that if an overseas rival is selling items at a cheaper price than the domestic market, the overseas competitor’s products will be taxed to equal the domestic market price.Furthermore, if you fail to pay the appropriate duty rates, your shipments will be kept by customs until the outstanding debts are satisfied.If you are situated in the United States, you may use the US Tariff Database, which is an interactive database that will allow you to get an approximate notion of the tariff rate for a certain product based on the country of origin.It is determined by the information you supply to customs that the duty rates will be returned.

  1. It is possible that the real duty rates will be significantly different from the ones you estimated.
  2. Only the customs department of the nation of import determines the right rate of duty.
  3. There are several methods for staying on top of changes in customs tax rates.
  4. Here are a few examples:
  1. Carry out thorough research on a personal level and pay for the necessary fees on your own
  2. Take use of the dedicated customs brokers employed by your shipping carriers, such as the USPS, FedEx, DHL, UPS, and so on.
  3. Customs taxes can be paid through the use of a third-party broker.

Restricted or Prohibited Items

  • No government wants its citizens to be able to access unlawful products or to engage in criminal behavior in order to circumvent the law. The following items will be detained at the customs checkpoint if you send them to the address shown below. Products you sell are against the domestic interests of the people and industry in the destination country
  • Products you sell are infested with some illness or micro-organisms that might damage life in the destination country
  • Products you sell are unlawful in the destination country
  • A product that is limited and can only be imported after being subjected to stringent inspections
  • Political considerations

In order to keep up with the latest list of items that are forbidden or restricted in various nations across the world, visit the website (example: telecommunications equipment).

How does ELEX WooCommerce DHL Shipping Plugin help with Customs Compliance?

Print Correct Waybills

DHL Shipping Plugin for WooCommerce allows you to generate entire customs-compliant documentation for DHL Express shipping directly from your WooCommerce Dashboard.During the installation of the plugin, you will provide all of the information necessary to produce customs-compliant labels.The shipping address is derived from the information provided by consumers on the cart and checkout pages.An incorrect mailing address may potentially result in unintended consequences such as returns and refunds, hence it is recommended that you employ address validation.A correct mailing address will also make it easier for the product to get through the customs inspection.

Learn why address validation is essential for error-free delivery in this article!DHL ELEX WooCommerce DHL Shipping Plugin generates a waybill for you.Additionally, you will be able to create commercial invoices for each item, which will be required for foreign deliveries.These commercial invoices comprise information such as the sender, the consignee, the importer, the order dates and times, the bill of landing, a list of items, the HS Tariff, the country of origin, the stated value of the package, the box dimensions and weight, and the sender’s declaration.

  1. In other words, the business invoice generated by the plugin is ready for use and complies with all applicable customs requirements.
  2. According to DHL, which is the world’s leading provider of international logistics services, the entries in these business invoices are accurate and complete.
  3. Consequently, if you have supplied all of the relevant information, you will receive the accurate business invoice.
  4. Commercial Invoice generated using the ELEX WooCommerce DHL Shipping Plugin for WordPress.

Include Special Services

Previously, we learned that there might be a number of items that are forbidden in many countries and are only permitted when an accompanying declaration is included on the shipping labels or the business invoices.This plugin simplifies the process of selecting the appropriate declaration for the sort of goods you are selling.Additionally, the Hazardous Material warning on the labels is referenced here.If you offer a single product, such as an alcoholic beverage or a lithium-ion battery, you can choose one of these special services for each product or you can choose a default special service for all of your products.You may also specify the HS Tariff Number and the country of manufacturing for items in the Products Shipping options, which are separate from the special services.

These particulars assist the customs authorities in calculating the appropriate duty rates for it.It is vital to input these facts since they will be printed on the business invoices exactly as you submit them here, and they will not be accepted otherwise.To access the Product settings, go to your WooCommerce Dashboard and select Items from the drop-down menu to see a list of all of the products available on your website.Now, select any product you wish to learn more about by clicking on it.

  1. Scroll down to the ‘Product info’ section and click on the Shipping button (screenshot above).
  2. Choosing a Default Special Service is a simple process.
  3. The Special Service drop-down option in the Label and Tracking page of DHL Express allows you to select a default special service for all of the items.
  4. After you’ve chosen a default service, you’ll be able to input a Default UN Number.
  5. In order to distinguish between different types of hazardous materials that are supposed to be moved internationally, UN numbers (United Nations numbers) are utilized.
  1. These are four-digit numbers that are assigned to a specific product or a collection of materials that are similar in nature.
  2. Different UN Numbers may also be assigned to the solid and liquid phases of a same chemical since the reactive characteristics of the solid and liquid phases are largely different.
  3. Acids with varying degrees of purity may be assigned a variety of distinct United Nations numbers.
  4. The range of UN numbers might be anything from UN 0004 to about UN 3534.
See also:  How To Install Rpm Package?

Choosing Who Pays the Customs Duties

  • The plugin assists you in determining who is responsible for paying the duties. You have a choice between the following: Shipper– If you are the shipper, be sure you pick shipper if you intend to pay the customs charge yourself. Make thorough study about the duty rates in order to prevent any issues.
  • Beneficiary– You have the option of selecting one of your customers to pay for customs charges. If you decide to go with this option, make sure to inform your buyers about it throughout the product’s buying process.
  • Third-Party/Other– If you wish your broker or a third-party to pay the customs duty on your behalf, choose this option and provide the Duty Account Number of the broker in the appropriate field. This is one of the most often utilized and secure methods of paying customs duties

With the WooCommerce DHL Shipping Plugin with Print Label, you have several options for duty payment.

About the Plugin

ELEX WooCommerce DHL Shipping Plugin with Print Label is a plugin that allows you to ship via DHL.

Bottom Line

  • When your packages are held up at customs, it implies that you will have to put up more work in order to get them released. It is possible that you may be required to:Reprint accurate labels and business invoices
  • Pay additional customs charges
  • or Verify that the goods are packaged correctly and contain only permitted products.

When you use the ELEX WooCommerce DHL Express Shipping Plugin, you can automate the full customs regulations process right from your admin panel.You can print shipping labels, business invoices, and archive waybills to ensure that your supplies traverse international borders without a hitch.With their personal support, your DHL professional assists you in preparing your items for customs clearance.Finally, you should check websites such as, DHL, UPS, FedEx, and others on a regular basis for the most up-to-date information on changes in tariffs, documentation necessary, and the list of forbidden and restricted items.All of these precautions will help you prevent any issues during the customs inspection.

Fill out a simple form and submit it to ELEX with your pre-sales query concerning any plugin, or simply leave a note in the comment part of the form.We’ll be more than delighted to assist you.Additional articles may be found in our blog area.In addition, you should look at the ELEX WooCommerce DHL Shipping Plugin with Print Label.

  1. In ELEX, you can also get WordPress and WooCommerce plugins to test drive.


Binod enjoys writing about WooCommerce Shipping and Payment Gateways, and he has a passion for the subject. His other areas of interest include WordPress’s generic content management system. When he’s not writing, he likes to doodle and go on vacation.

Tips to Keep Your USPS Packages Safe

He enjoys writing on WooCommerce Shipping and Payment Gateways, and he has a special interest in WooCommerce Shipping. His other areas of interest include WordPress content management in general. Drawing and traveling are among his favorite pastimes when he’s not writing.

  1. Don’t forget to check on your delivered mail and shipments. Mail and packages should not be left unattended in mailboxes or on front porches for any length of time, just as you would not leave your wallets and purses on the front seat of an unsecured car overnight.
  2. Are you planning a trip out of town? Keep your letter at your local post office until it is delivered. Take use of the Hold Mail feature on if you’re going on vacation or know you won’t be able to check your mail for a few days. Letters and parcels will be stored in a safe location at local Post Office until you pick them up or request that they be delivered to your house
  3. make arrangements in advance to avoid disappointment. Ship with a Hold for Pickup option. It is possible to select the Hold for Pickup option when sending parcels, which means that the receivers may pick up their items at their local Post Office. If you are anticipating a package, you may reroute it to your local Post Office by selecting Hold for Pickup using Intercept a Package under Track & Manage on
  4. Customize the delivery
  5. and then selecting Hold for Pickup using Intercept a Package under Track & Manage. If you are aware that the item will not fit in your mailbox and that you will not be home to receive it, you can instruct the carrier to leave it at a specific area instead. Visit, input the tracking number in the Track a Package section, and then click Delivery Instructions
  6. then use USPS Special Services to secure the cargo. Signature Confirmation, which requires a signature at the time of delivery, helps to confirm that the parcel is delivered to the correct recipient. It is recommended that you choose Registered Mail service for your most important shipments. Registered Mail is given extra attention from the time it is mailed until it is delivered, and it is documented at every stage of the process.

Visit our website for even more helpful hints that you may put to use not only during the holidays, but all year long: I hope that all of your unique Christmas deliveries make it to the individuals who are most important to you. Wishing you a joyous season of giving!

Package Intercept – Stop Delivery of Letter or Package

In exchange for a charge, the USPS Package Intercept® service allows the sender or receiver to halt or reroute the delivery of a package, letter, or flat that is not yet out for delivery or has already been sent.Package Intercept is applicable to the majority of domestic shipments that have a tracking or supplementary services barcode.A Package Intercept may only be requested on the internet.Businesses can use Commercial USPS Package Intercept through the Business Customer Gateway.You have the option of having the item held for you at the destination Post Office or having it returned to the sender.

  1. Double-check to see if your package qualifies for Package Interception.
  2. Your request can be submitted online after checking in with your account, if you are eligible to do so.
  3. Following the submission of your request, you will be supplied with an estimated total (which includes the intercept cost as well as projected Priority Mail® postage, if any). After that, we will seek to intercept and divert the cargo.
  4. When a package is intercepted, a $15.95 Package Intercept fee, as well as any applicable postage, will be charged to your credit card. If the real shipping costs more than the projected cost, any additional postal costs will be paid in accordance with the actual costs.
  5. Depending on the circumstances, your package will either be returned to sender or kept at the local post office for pickup.
  • Disrupt the delivery of a package All intercepted packages are transferred to the United States Post Office as Priority Mail. Unless the item was initially delivered using Priority Mail Express®, Priority Mail®, or First-Class Mail®, you are responsible for the corresponding Priority Mail postage. Customers will not be charged if the package was not intercepted. Each time a package is successfully intercepted, the non-refundable Package Intercept cost is added to the subsequent requests for package interception. Information about the cost of package intercept
  • Additional services for the intercepted parcel can be purchased by both retail and business clients, including Adult Signature Required, Adult Signature Restricted Delivery, Signature ConfirmationTM, and insurance, among other things. Insurance and other services
  • Package Intercept by the United States Postal Service is not a guaranteed service, and certain restrictions apply. With a USPS Tracking® or additional services barcode, you can track your domestic USPS mail. Check the barcode number on your product
  • Packages with a total length and girth length of no more than 108 inches are permitted. Measurement of the package’s circumference
  • Marketing Mail® items and publications from the United States Postal Service
  • A commercial mail receiving agency will receive items addressed to them. A PO BoxTM will receive items that have been rerouted from commercial mail receiving agencies.
  • Objects that cannot be mailed, such as things marked with surface-only transportation markings such as Label 127, Surface Mail Only, or items marked with additional hazardous materials marks such as Consumer Commodity ORM-D

Safety Data Sheets for Hazardous Materials

Hold Mail – Stop Mail Delivery Online

  • Hold Mail® service from the United States Postal Service may keep your mail secure at your local Post OfficeTM location until you return, for up to 30 days. Sign up for a forwarding service if you want to keep your mail for a longer period of time or if you want to redirect your mail. Make your request as far in advance as 30 days or as close to the date of the next planned delivery as you like. Monday through Saturday, request your Hold Mail service start date by 3 a.m. ET (2 a.m. CT or 12 a.m. PT) on the day you want it to begin. Request that your mail be held. Multiple modifications are being made to the USPS Hold Mail procedure on the internet in order to offer you with improved protection. You will need to establish or sign into your account and provide identification information before you can submit an online request to have mail held as a result of these enhancements. Here’s how to submit your next Hold Mail request to the United States Postal Service: Create a account or login in to your existing account
  • Go to USPS Hold Mail and follow the on-screen instructions to verify your identification.
  • As soon as your identification has been properly validated, you will no longer be required to complete this step for your current address
  • instead, you will move forward.

For further information, please see the USPS Hold Mail FAQs.The chance to create or login in to your account and enroll in the free USPS Informed Delivery® function will be presented to you if you meet the eligibility requirements.During the enrolling process, you will be able to authenticate your identity online in one simple and smooth step.In the event that you have already signed up for Informed Delivery and completed the identity verification procedure, you will not be asked to repeat that process.Once you’ve signed up for Informed Delivery, you’ll be able to hold your mail while also viewing previews of arriving letter-sized mail, tracking the progress of shipments, and much more.

In order to receive informed delivery, you must first sign up.Visit the Informed Delivery Frequently Asked Questions page.In the event that you have any more concerns about this change, please see our Hold Mail FAQs or feel free to contact us.

USPS is telling people their mail is being held ‘at the request of the customer.’ It isn’t true.

The United States Postal Service has been sending notifications to customers across the country, and the messages are frequently alarming and perplexing: the message says that packages that were expected to be delivered to their home or business are being held at a post office ″at the request of the customer.″ Customers, on the other hand, who are getting these messages did not request that their mail be kept in any way.Postmaster General Louis DeJoy has made significant modifications to the nation’s postal delivery systems, including regulations that slow package delivery.These changes have resulted in the delays in the parcels being delivered.The system creates a false ″hold at the request of the customer″ notice when a mail carrier cannot deliver a package on the day it was planned because their shift is coming to an end, according to postal workers who have experienced this problem.Customers believe the message has led them to visit the post office to collect their stuff, even if they are hesitant about stepping out because of the coronavirus outbreak, and has weakened their confidence in postal service in the run-up to the 2020 presidential election.

If the carrier was unable to deliver it today due to time constraints, shouldn’t the message state so?According to Jamaal Vetose of Baltimore County, who had misplaced his mask and had gone to the post office without it in order to pick up his box containing a replacement mask after getting the inaccurate notification, ″the message is wrong.″ Customers are receiving this warning for unknown reasons, according to Postal Service spokespersons, who declined to comment to The Washington Post.One official stated that he was unable to provide a response without viewing the tracking numbers first.In response to The Post’s request for tracking numbers for two items, the United States Postal Service did not answer.

  1. In his job as an investment banker, Vetose works from home on most days except Mondays, when he must report to the office.
  2. The mask he needed was expected to be delivered on Friday, so he was monitoring it with trepidation.
  3. He received a message late Friday evening informing him that his item had been delayed at his request.
  4. In his words, ″I’m not sure if the courier ran out of time or if, to be very honest, they decided they didn’t want to deliver it.″ They didn’t keep it since I specifically asked them not to.
  5. On Saturday morning, he arrived at his local post office first thing in the morning, embarrassed by the stares he received from other customers when they realized he wasn’t wearing a mask.
  1. ″I’m here to take up the mask.″ ″Thank you so much.″ The package was meant to be delivered to my residence,″ he said to a small group of individuals.
  2. Upon arriving at the desk, Vetose was informed that he did not need to appear since the mask will most likely be delivered later that day by the USPS employee working there.
  3. Several postal employees in Washington, D.C., Maryland, and California have confirmed to The Post or have informed their clients that people who get the notification do not need to come to the post office in person.
  4. More than 20 states have threatened to sue the Postal Service over DeJoy’s cost-cutting initiatives, which have prompted congressional hearings and the prospect of a lawsuit.
  5. DeJoy has stated that the changes are necessary to restore the Postal Service’s failing letter delivery system.
  6. Dems contend that the swift implementation of the rules will make it more difficult to send mail-in votes to voters in time for the November election.

Leave a Reply

Your email address will not be published.