What To Do If My Amazon Package Doesn’T Arrive?

If not, contact Amazon Customer Service to confirm. If your Amazon order status states “Delivered” but you haven’t received the package, there could be a number of legitimate reasons for this. Items can be returned back to Amazon as undeliverable under the following circumstances.

What do I do if my Amazon package hasn’t arrived?

If 48 hours have passed and there is still no sign of your delivery, you need to contact Amazon directly. Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us. You can choose whether to speak via a bot or by phone (though the phone option is not immediately obvious).

Will Amazon refund if package doesn’t arrive?

When the carrier returns a package as undeliverable, we automatically begin issuing a full refund (including shipping charges, except for some handling charges). You receive an email confirming the return and refund details within 48 hours of the undeliverable scan.

What if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

How do I get a refund from item not received?

Options for Buyers with Non-Delivered or Late Goods

  1. Contact the seller to ask them to redeliver the item. This should be done if the item was never delivered or did not arrive within the expected time.
  2. Ask the seller for a refund and cancel the order.
  3. Report the seller to Trading Standards.

Can Amazon deliver at 11pm?

Amazon delivers most packages between 8 a.m. and 8 p.m. on weekdays, and in some cases, up to 10 pm if the driver is behind on deliveries. The majority of the company’s deliveries are made throughout the week and should arrive during the day, with delivery drivers dropping off as many as 300 packages daily.

Why is Amazon shipping taking so long?

Large quantities orders

Therefore, shipping delays are unavoidable due to the volume of orders they receive. High volume shopping timelines might occur during holidays, back-to-school times, or even worldwide crises when more orders are placed online.

How do I contact Amazon about late Prime delivery?

Everything is fine, but the Amazon order is still late – now what?

  1. Go to the Amazon contact us page.
  2. Click “An Order I Placed.”
  3. Select your order.
  4. Choose “Problem with order”
  5. Select “Shipping or delivery issues”
  6. Choose “Shipment is late.”

How do I see where my package is Amazon?

To access Amazon Map Tracking, select Track Package from Your Orders or your shipment confirmation email. On the day of delivery, you can see the map when the driver is getting close to you. If you sign up for delivery alerts on our app, we’ll inform you when the map is available to view.

Does USPS lie about delivery?

U.S. Postal Service employees and supervisors have routinely falsified data on package deliveries, likely so they are not penalized for tardiness, according to postal workers and internal data obtained by The Washington Post.

How do I get a refund on Amazon that never arrived?

Request an A-to-z Guarantee Refund

  1. Go to Your Orders.
  2. Locate the order.
  3. Select Problem with order.
  4. Select your problem from the list.
  5. Select Request refund.
  6. Enter your comments in the text box.
  7. Select Submit.

Who is responsible if a parcel goes missing?

When a parcel goes missing, it’s logical to think the courier company is liable. However, it’s actually the retailer who is responsible for compensating you. While it’s a good idea to contact the courier first, if the parcel is truly lost, you’ll need to take it up with the retailer.

How do I contact Amazon about not receiving my order?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

Can I get a refund from Amazon if my package never came?

If you want to contact Amazon because your package never came, you can do that in the following ways: If you didn’t receive your package three days after the estimated date or if the tracking says your package has been delivered even though it hasn’t, here’s how you can request a refund:

Why is my Amazon package not being delivered on time?

Hurricanes, tornadoes, and power outages are what may prevent Amazon packages from being delivered on time. If you live in an area that’s been hit by a natural catastrophe recently, Amazon says that you should wait for two or three business days extra on top of your estimated delivery date

Find a Missing Package That Shows As Delivered

  • The majority of items are delivered on schedule, however there are occasions when the tracking indicates that your delivery has been delivered but you have not received it. Ask the relevant carrier if there is any more information available on the package’s whereabouts. See If your tracking information indicates that your shipment has been delivered, but you have not been able to locate it within 48 hours of the anticipated delivery date: Please keep in mind that certain carriers may deliver till 10 p.m. Check the mailing address in Your Orders to make sure it is correct.
  • Look for a notification of attempted delivery on your mail box.
  • Examine the area surrounding the delivery place for your product.
  • Determine whether someone else took delivery of the package, unless you have health or safety concerns about doing so.
  • Some parcels pass through many carriers
  • check your mailbox or any other place where you receive mail to see whether this is the case.
  • Please wait 48 hours. In rare instances, shipments may be marked as delivered up to 48 hours before they are actually delivered.

Please keep in mind that if the order was sold and sent by a third-party seller, you should contact the vendor directly for help. For further information, please check the page under ″Contact a Third-Party Seller.″

Amazon Package Not Delivered? Get a Refund With DoNotPay!

Not to worry if you’re irritated because your Amazon delivery hasn’t arrived yet; DoNotPay is here to help with a simple solution!You can forget about dealing with customer service and filling return claims since you can now receive a refund or a return in a matter of seconds with just a few clicks on your computer.Our simple-to-follow guide will teach you everything you need to know about Amazon’s delivery policy and how to file a claim in a jiffy.

How To Track a Package You Ordered on Amazon

Identifying and tracking down the delivery that has not arrived is the first step in resolving your problem.Once your order has been shipped, you will get an email with a unique identity that has been allocated to your parcel.As it travels through the various destinations, the ID will be scanned, providing you with real-time information on the whereabouts of your item.You will need to do the following in order to track your package:

  1. Access your Amazon account by logging in.
  2. Select Your Orders from the drop-down menu.
  3. Choose the order you’d want to keep track of
  4. Select Track Package from the drop-down menu.

Follow these actions if the shipment hasn’t arrived at your front door after 48 hours after the scheduled delivery time has passed.

  1. Check your mailing address to make sure it is correct.
  2. Look for a notice of attempted delivery in your mailbox.
  3. Check to see whether the delivery was accepted by someone else in your place

If none of the suggestions above seem to be of assistance, you should consider requesting a refund.

What Are the Reasons My Amazon Package Never Arrived?

When it comes to Amazon packages, these are some of the most likely explanations for why they haven’t yet been delivered to you:

Reason Details
Third-party seller delivery times In case you ordered an item from an Amazon reseller, you can expect a late delivery because the delivery isn’t fulfilled by Amazon. If you don’t receive the package on time, you should contact the seller by clicking on Contact Seller on the Order Detail page
COVID-19 Due to the outbreak of the pandemic, Amazon had to start prioritizing items like medical supplies, household items, and similar. This led to more orders than ever staying in the Pending status
Natural events Hurricanes, tornadoes, and power outages are what may prevent Amazon packages from being delivered on time. If you live in an area that’s been hit by a natural catastrophe recently, Amazon says that you should wait for two or three business days extra on top of your estimated delivery date

If your order status indicates that it has been delivered but you have not yet received your item, there is a possibility that the courier will return the box to Amazon. Here are a few possible explanations for why this may occur:

Reason Details
Transportation problems If there are any problems during the sorting process or if the label is damaged, the delivery could fail
Refused delivery If there was someone at your address who wasn’t expecting the package, they might have refused the delivery
Insecure location The courier won’t leave the package at your location if it’s facing bad weather
Incorrect address You won’t get your package if you’ve mistakenly entered the wrong address
Small P.O. box The courier won’t deliver your package if it doesn’t fit the P.O. box
Accessibility issues Your package might not get delivered if the courier can’t access your house due to a buzzer or security gate

How To Contact Amazon About Missing Package

  • If you need to get in touch with Amazon because your delivery hasn’t arrived, you can do so in one of the following ways: For clarification, you can use the chatbot on Amazon’s official website
  • Call 00 1 206-922-0880 or send an email.

How To Get a Refund From Amazon on Your Own

If you haven’t received your shipment three days after the anticipated delivery date, or if the tracking information indicates that your product has been delivered when it hasn’t, follow these steps to obtain a refund:

  1. Select Your Orders from the drop-down menu.
  2. Find out what your order is
  3. Select There is a problem with the order
  4. Select the sort of difficulty you are experiencing
  5. Select Request a refund from the drop-down menu.
  6. Fill in the blanks with your problem description
  7. Submit the form by clicking on the button

Request a Refund From Amazon the Easy Way—With DoNotPay

If you need to request a refund but don’t want to spend time, DoNotPay is the solution for you. Our artificial intelligence-powered software will assist you in filing a complaint and requesting a refund in a matter of clicks. The way it works is as follows:

  1. Become a member of DoNotPay.
  2. Find out where our Late Delivery Product may be found.
  3. Choose a courier and supply them with the necessary information about the package
  • DoNotPay will then file a claim on your behalf with the courier’s claims department on your behalf. If you want assistance with any other delivery-related concerns, please consult DoNotPay’s library of helpful publications, which includes items such as: How to seek a reimbursement from the United States Postal Service for a late delivery
  • Can I obtain a refund if FedEx misplaced my package?
  • What is the most efficient method of filing an Amazon delivery complaint?
  • How to obtain a reimbursement for a USPS shipment that has been misplaced
  • In the event that Amazon delivers the incorrect item, what should I do?
  • My UPS item didn’t come on the scheduled delivery date, as I had hoped. What do you recommend I do?
  • If FedEx is late with my delivery, how can I claim a reimbursement for this?
  • How can I seek a refund for a UPS shipment that was misplaced?
  • How can I file a complaint with Amazon since my order has been delivered late?

DoNotPay Can Also Help You Return an Item to Amazon

DoNotPay may also assist you in returning the incorrect item within minutes of purchasing it! All you have to do is complete the following steps:

  1. Access your DoNotPay account by logging in.
  2. Identify and purchase the Item Return Request product.
  3. Answer a few questions about your purchase and, if possible, add images of the item in your response
  4. Please submit your request.

After that, we’ll create a customized return request letter and submit it directly to Amazon.

Deal With Companies on Your Terms Using DoNotPay

  • The ability to claim reimbursements for late, delayed, and damaged goods deliveries is just one of the many services available through our app. We can teach you how to do it in the following ways: Products can be returned to any firm.
  • Contact their customer support representatives with ease.
  • Any product can be returned for a warranty claim.
  • Refunds and chargebacks can be requested in a couple of minutes
  • You may get cash back on any gift card.
  • Make an insurance claim for insured mail with any shipping provider of your choice.

Not only that, but we can also remove you from a company’s email list, halt any bothersome robocalls or robotexts that they are sending to you, and cancel any service or free trial that you are no longer interested in or are not currently utilizing.We provide goods such as our Free Trial Card and Burner Phone that allow you to check out any service without being spammed or automatically paid later on.

What Other Services Can DoNotPay Extend?

DoNotPay is not only beneficial when dealing with businesses and their complicated regulations, but we can also assist you in avoiding time-consuming government procedures.Filing Freedom of Information Act requests, passing government examinations, lowering property taxes, and even writing legal papers and having them notarized will be a breeze if you use our app.To top it all off, we’ll assist you in reclaiming lost assets, delaying debts, locating an inmate, reporting stalking and harassment, and filing a small claims lawsuit against anybody in any state in the United States.

Your Amazon Order Never Arrived? Here is What You Need To Do

As of now, Amazon is the world’s largest online retailer, employing 798,000 people throughout the world.The internet retail behemoth also generates billions of dollars in revenue.Most likely, almost everyone you know uses the firm on a weekly basis, yet even one of the most successful eCommerce businesses in the world makes mistakes from time to time.Amazon is well-known for providing excellent customer service, offering exceptional discounts that may help you save money, and offering reasonably high-quality items.

  1. They are even involved in the web services market (Amazon Web Services), in addition to being involved in the self-education and online learning arena (Audible).
  2. It is sufficient to argue that Amazon is a legitimate empire in its own right.
  3. Unfortunately, because everything is related to a variety of software-driven processes, there is a great deal of possibility for mistake to occur.
See also:  How To Get Mail Certified At Post Office?

You Placed An Order With Amazon But Did Not Receive The Amazon Package

In the past, I’ve seen issues with Amazon deliveries being late, and during the COVID-19 pandemic, it was rather common to hear reports of purchases ordered before to the lockdown just not making it to their ultimate destination. So, what are your options?

Take Advantage Of The Package Tracking Service

What’s great about living in the twenty-first century is that you don’t have to rely on placing an order over the phone and then waiting for it to come.You will be able to trace your Amazon product at every stage of the delivery process.You will very certainly receive alerts when an order has been accepted, packaged, despatched, or is ready to be picked up by a delivery service (unless you have opted out of notifications).You might go into your Amazon account and do the following actions, presuming that you haven’t received a notice in a while: To begin, navigate to Accounts and Lists > Your Orders and choose the appropriate order.

  1. When you go to the orders area, you will see a list of all of the orders that you have placed.
  2. Locate the order in question and check on the current status of your purchase.
  3. You will be able to check the current status of each order, as well as when it was delivered and any other pertinent information.
  4. You may also click on ‘Item Details’ to see the transaction ID for the order you placed.

What If My Order Has Not Been Shipped Yet?

If you have checked the status of your purchase and it indicates that it has not yet been dispatched, there are a number of probable explanations for why this may be the case.According to the most likely scenario, the order is being delivered by a 3rd party merchant.Delivery times may be significantly longer than typical in this situation, depending on the location of the 3rd party seller and the size of the firm involved.It is possible to cancel an order if it has not been dispatched yet if you do not want to wait for the order to arrive.

  1. Tip: Before placing an order, you can quickly determine how long it will take for your product to be delivered to you.
  2. Simply take a glance at the price panel, which is located on the right-hand side of the item.

Tracking a Missing Package That Shows As Delivered

Whether your box is marked as ‘Delivered’ but has not yet been delivered, the first thing you should do is check to see if your neighbor has taken it in.Aside from that, you should double-check your porch and make certain that you have entered the correct address.In some instances, the box is scanned by the delivery agent before it is handed over to the consumer for delivery.It is possible that the order’s status will be changed to ″delivered″ before it has actually been delivered to the client.

  1. In order to avoid disappointment, it is recommended that you wait at least 48 hours before contacting Amazon.
  2. Amazon also advises a few more measures you should do during these 48-hour windows: Check to see if anybody else has accepted your delivery and make sure no one else has accepted your delivery.

Check your door or porch for any notices left by the delivery agent indicating that a delivery attempt has been attempted.

Certain packages are delivered by a number of different carriers. In this scenario, you should double-check any and all locations where you could receive mail, as they may not have gotten explicit instructions from the post office.

Reach Out To Customer Support

Because you’ve been waiting for your package for a full two days and it has yet to arrive, you need to contact customer service for assistance.You can accomplish this by following the steps outlined below: As soon as you have logged into your Amazon account, navigate to the customer support page.You should see something that looks similar to the webpage shown above.Following that, you may schedule a phone chat with customer service to discuss your situation.

  1. You should receive a call from Amazon within a few minutes.
  2. To contact Amazon directly, dial 1 (877) 586-3230 (this is the number to call) (only suitable for people who are using a U.S Amazon account).
  3. According to Business Insider, you can also contact Amazon’s customer service by email at one of the following two addresses: (Issues with your account)
  • (General Inquiries)

The benefit of addressing your complaint to Amazon by email is that you will have documentation of your correspondence with the company, which is always a good thing in these situations. If you choose to communicate by email, make every effort to be as kind as possible, refrain from using any chat acronyms, and provide your tracking ID or order ID in every email.

Other Ways You Can Get Help:

Having the same discussion over and over again, or even worse, not receiving the assistance you require, may be a frustrating experience with customer service in some situations. In certain instances, below are a couple of more alternatives. –

Reach out to Amazon on social media

Having the same conversation over and over again or, even worse, not receiving the assistance you require may be a frustrating experience with customer service. Here are a couple of more possibilities for you in these circumstances. –

Amazon’s Facebook page is www.facebook.com/Amazon, and you may reach out to them from there.

  • Lastly, you can contact them on Instagram @amazon 

I would recommend contacting them through their Twitter support page because that is a dedicated account that is just responsible for responding to help inquiries.

Reach Out To The 3rd Party Seller

Contacting the seller directly might be a good option if you have purchased things from a third-party seller who is also responsible for the delivery of the merchandise.This may be accomplished simply visiting the seller’s page on Amazon.It should appear something like this- As you can see, there is an option to ‘Ask a question,’ which will allow you to submit a query to Amazon through their website.Depending on whether they have provided a customer care phone number, you may even be able to reach them by phone in some circumstances.

  1. You must first navigate to your order’s page and scroll down until you reach the order for which you want assistance to locate the seller page in issue.
  2. You should be able to view the seller’s details nearby-

Things You Can Do It Prevent This Happening Again In The Future:

It might be a frustrating experience if your order does not arrive in a timely manner. You might keep the following points in mind to avoid this happening again in the future:

Order Products That Are Sold By Amazon

Because Amazon sells things that are both offered by them and by some of their third-party sellers, it is best to stick with products that are shipped straight from the Amazon fulfillment center.You may quickly determine whether or not they do so by glancing at the pricing panel located near the product you wish to purchase.It should read something like ″ships from and sold by Amazon.″ This implies that your purchase will most likely get to you in shorter time, and you will be able to contact Amazon if you have any questions or concerns.

Always Order Items That Are ‘fulfilled By Amazon’

In the event that you choose to purchase a product from a third-party seller, consider purchasing one that has been ‘fulfilled by Amazon’. As a result, even if the item is being shipped from a third-party seller, it will be delivered to you from an Amazon Center. The benefit of this is that your goods will be easy to trace, and Amazon will also manage all returns for you.

Amazon’s A-To-Z Guarantee Protection

You are still protected to some extent by Amazon in the event that you order anything from a third-party seller and the merchandise is not fulfilled by the firm themselves.Amazon A-to-Z Guarantee of protection states that you may be eligible for a refund from Amazon if one of the following situations applies to you: You have not received your package three days after the estimated delivery date.You have not received your package three days after the estimated delivery date.

Although the tracking page indicates that a product has been delivered, you have not received anything.

It is your intention to return the order because the product you received is significantly different from the pictures or description provided by the vendor.

Despite the fact that you’ve previously returned the order, the vendor has yet to give a refund.

Please keep in mind that in order to be eligible for this refund, Amazon requires that you first contact the seller and wait for a response for at least 48 hours.


Making use of an internet store enables you to obtain what you want as soon and conveniently as feasible..Unfortunately, there are a few drawbacks to doing your shopping on the internet.The trick is to understand how to cope with these people.With regard to Amazon in particular, there are several ways Amazon protects your rights as a consumer; it is simply a matter of understanding what to do and when to do it.

  1. Hopefully, this post has provided you with a method of tracking your transaction, obtaining the assistance you want, or receiving the reimbursement you deserve.
  2. a little about the author: Burkhard Berger is the founder of awesomexTM, which stands for ″amazing things.″ You may watch him as he progresses from 0 to 100,000 monthly visitors on his website.
  3. The techniques and tactics he shares in his writings are some of the top growth hacking ideas and digital scaling tactics that he has learnt from his own triumphs and mistakes.

What if a buyer says they didn’t receive their order?

If a buyer claims that they did not get an order, the final decision on how to handle the situation rests with you and your customer service policy.All vendors are required to provide excellent customer care to all of their customers.We urge you to collaborate with the buyer in order to arrive at a solution that is acceptable to both parties.Here are some suggestions about how to deal with this scenario.

  1. Regardless of the option you pick, it is possible that the customer may still provide unfavorable comments about the purchase.
  2. To manage negative feedbacks, refer to the support page on What can I do about bad feedback?
  3. In the case of a product that has not been received, issuing a refund is the best customer-friendly alternative.
  4. However, before requesting a refund, you must first complete the following steps:

Ask the buyer to wait a bit longer for the order to arrive

See Make contact with a buyer to find out how to begin a conversation.If you pick this option, you should be informed that the customer may pursue an A-to-Z Guarantee claim against your company.Visit this page to learn more about A-to-Z Guarantee claims, as well as how to respond to a notification of an A-to-Z Guarantee claim.Buyers have three calendar days from the maximum projected delivery date or thirty calendar days from the date of the order to register a claim, whichever is the earliest.

  1. They have 90 days to bring a claim after the maximum expected delivery date or the date of service was provided.
  2. Amazon, on the other hand, maintains the right to accept claims submitted after that time limit.

Ship a replacement order at your cost

You should provide a refund in this case and then ask the consumer to repurchase the goods from your website. Despite the fact that this may result in a financial loss for your company, it is excellent customer service. If the original order is received, you can work with the customer to obtain a return.

Contact your shipping carrier

  • If your order is misplaced in transit or transported to the incorrect address, you may be able to obtain assistance from your delivery company. Depending on whether you purchased package tracking or insurance, the carrier may be able to assist you in locating your package or filing an insurance claim. If you did not get tracking information, your carrier may be able to assist you in locating your delivery through alternative means. If you have an order that has been returned damaged and you feel the damage was caused by the carrier, please follow the procedures outlined in the Optional coverage for loss or damage process. Tips: When shipping items, we strongly advise you to use tracking information. The use of tracking software can considerably lower the expenses associated with a misplaced cargo. It also provides the most comprehensive protection for A-to-Z Guarantee claims.
  • Shipment tracking is already included in the cost of shipping for the majority of US carriers (including UPS, USPS, FedEx, and DHL) (including USPS First Class and Media Mail shipments). If you order shipping through Amazon’s Shipping Service, tracking is automatically included at no additional cost.

Please keep in mind that if you sell in the categories of Office Products or Shoes, you must offer valid tracking numbers for 95 percent of all shipments to the United States.

Refund the buyer

In this situation, the most respectful course of action is to reimburse the customer for a product that was not received.If the original order comes after you’ve issued a refund, Amazon will be able to charge the customer’s credit card again (with their authorization).For further information on full and partial refunds, please see the Help pages on Issue a complete refund and Issue a partial refund, which may be found here.Note: If you want to challenge Amazon’s decision to offer a refund to a consumer, you can make a claim for reimbursement through the Seller Assurance for e-Commerce Transactions (SAFE-T) process.

  1. In the event that Amazon deems that you were not at fault, you may be entitled to a reimbursement at its exclusive discretion.
  2. More information may be found at File a reimbursement (SAFE-T) claim.

Refund for an FBA order

See Customer returns for purchases fulfilled by Amazon to learn more about how returns and refunds are handled for Fulfillment by Amazon (FBA) orders. Please advise the purchaser to Amazon Customer Service for FBA orders.

What to Do If Your Amazon Package Is Stolen

Every editorial product is chosen on its own merits, while we may be compensated or earn an affiliate commission if you purchase something after clicking on one of our affiliate links. As of the time of writing, the ratings and pricing are correct, and all goods are in stock.

Porch pirates are swiping Amazon packages left and right, and you might be the next victim. Take these steps if your Amazon package is stolen or lost.

Even though we may be rewarded or earn an affiliate commission if you purchase something after clicking on one of our links, every editorial product is chosen independently. When this article was published, the ratings and pricing were accurate, and all goods were in stock.

See also:  How To Put A Label On A Package?

How to track down a missing Amazon package that’s listed as “delivered”

  • According to Weisman, you may discover extra information on Amazon under ″Your Orders″ that will assist you in tracking down a stolen or missing shipment that seems to have been delivered on your Amazon account. He proposes that you take the following actions: Make sure the shipping address is correct. It’s possible that the shipment was delivered to a different address associated with your Amazon account.
  • Look for a message that a delivery attempt has been made. If you requested that a signature be obtained upon delivery and no one was present, it is possible that the product was moved to a nearby location for pickup.
  • Look for a photograph of the package being delivered. Sometimes Amazon delivery drivers would place the box in a difficult-to-find position
  • this is known as ″hidden delivery.″

If you are still unable to locate it, it is time to file a missing parcel complaint with Amazon. For further instructions, scroll down to the section labeled ″How to report a missing shipment from a third-party seller on Amazon″ towards the bottom of this page.

How to find missing packages that aren’t trackable

  • Amazon deliveries without a tracking number are extremely unusual, although they can be found. The following are some steps you may take if your Amazon delivery has gone missing and there is no tracking number for it. Inquire with your neighbors to see if they received the missing package by mistake or if they accepted it on your behalf.
  • If the parcel was delivered by the United States Postal Service, you should contact your local post office for assistance. Weisman points out that USPS delivery vehicles are equipped with GPS, which could provide additional information about the delivery.
  • Verify whether or not the package was taken by checking the security cameras surrounding your property, if you have them installed.

In case you’re wondering, this is what happens to undeliverable mail when it’s not delivered.

How to report a missing package from a third-party seller on Amazon

  • Rd.com If your Amazon delivery hasn’t arrived within 48 hours, you should make a claim with Amazon to receive a reimbursement for your inconvenience. However, according to Weisman, you must first contact the third-party vendor directly in order to report the problem. Customer service representatives at Amazon insist that consumers contact the vendor before registering a claim on the website. You can report missing shipments from an online third-party vendor in the following ways: Create an account on Amazon and go to ″Your Orders.″
  • Activate the ″Amazon Pay″ menu option in the top-right corner of the screen.
  • Click on ″Details″ next to the item that has been lost or stolen
  • Choose ″Where has my stuff gone?″ from the list of suggested concerns to report from the drop-down menu.
  • Amazon will automatically send a communication to the seller informing them that you have not received your products as of the time of writing. Any further information that the seller may require might be included in the message after it has been written.
  • Select the ″Send to merchant″ option from the drop-down menu.
  • In the majority of circumstances, the vendor will examine the missing shipment and either replace it or refund the purchase price. However, if the seller does not react within 24 hours, you have the option of filing a claim with Amazon.

Depending on whether or not the shipment in issue contains a gift, you may want to look at this list of last-minute presents that will arrive in time for the big day while you figure out what to do about this predicament.

How to submit a missing package claim to Amazon

  • Rd.com Fortunately, Amazon’s A-to-Z Guarantee ensures that your purchase is protected in the event that an Amazon delivery is stolen or misplaced. Remember to submit your claim within 90 days after the purchase date, otherwise it will not be recognized by the insurance company. While the following instructions were written for use with a desktop computer, they may alter significantly when used to the Amazon app on a mobile device. Click on ″Your Orders″ after logging into your Amazon account.
  • Locate the order and choose ″Problem with Order″ from the drop-down menu.
  • Whenever you are prompted to choose a problem, select the option that states that the item has not arrived.
  • After that, pick ″Request Refund,″ fill out the text box with any other information you’d like (if applicable or required), and click ″Submit.″
  • The Amazon Pay tab allows you to keep track of the status of your claim. If your claim is granted, you will get a refund in the form of the original payment method. Items that have been damaged or opened, or that have been delivered more than 30 days ago, may only be eligible for a partial refund or may not be eligible at all. If you don’t receive a refund, you might want to consider shopping at one of these shops with the finest return policies the next time you need anything.

Additional steps to take

Amazon is not the only location where you may register a claim for a ″Amazon shipment stolen.″ According to Robert Siciliano, a cybersecurity educator at ProtectNow, if you have exhausted all of the options listed above, the next step may be to call the police, the shipping company, and your credit card provider.The fact that many credit card companies offer purchase-protection features that cover the cost of lost or stolen delivery is one of the reasons why online purchases are among the items that should always be paid for using a credit card, according to Weisman.

How to protect your Amazon deliveries in the future

  • Weisman recommends taking efforts to keep your shipments safe from porch pirates, such as demanding a signature upon delivery or shipping the box to your workplace address, among other measures. Moreover, according to Siciliano, Amazon offers a variety of different delivery service alternatives. Ship products to Amazon lockers located in neighboring locations such as Whole Foods Market, or install the Amazon Key Smart Lock system in your house for a more secure method of receiving deliveries. Using the technology, delivery drivers may scan a barcode to request entrance to your front door or garage, where they can then deposit the box inside while being monitored by a security camera system. Aside from an Amazon Prime account, the Key by Amazon app, a smart lock, and a camera with Wi-Fi connectivity are all you need. Now that you’ve learned what to do if your Amazon shipment has been stolen, brush up on some lesser-known Amazon techniques that every customer should be familiar with. Also, educate yourself on how to recognize an Amazon email scam
  • this knowledge may come in helpful in the future. Value is a source of information. According to Penguin, ″Nearly one in every five consumers has experienced package theft since the beginning of quarantine″
  • Steve Weisman, professor at Bentley University and author of The Truth About Avoiding Scams
  • Amazon: ″Find a Missing Package That Shows as Delivered″
  • Robert Siciliano, cyber social identity protection instructor at ProtectNow

What to Do If Your Amazon Prime Delivery Is Late

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  • Even though Amazon is famed for its lightning-fast delivery times, the world’s largest online retailer is not immune to making mistakes from time to time. So, what can you do to avoid an Amazon Prime delivery that is late? After all, new Amazon Prime members are now required to pay $139/year for expedited delivery, and the last thing you want as a paying member is an Amazon Prime delivery that is late.. Additionally, with the widespread availability of Walmart Plus, Prime customers now have more alternatives than ever before for fast shipping. Listed below are some ideas on what to do if you anticipate receiving an Amazon Prime late delivery in the coming days. Shop the greatest Amazon deals of the day, including 4K TVs, Ray-Ban sunglasses, toys, and more.
  • How to cancel Amazon Prime, as well as when a fresh free trial period will begin.
  • Using Amazon, you may cancel your order before it delivers.
  • Best VPN deals right now
  • Best cheap mattress deals

Understanding the perks

Despite the fact that Amazon doesn’t do much to publicize its Amazon Prime late delivery refund policy, it’s a solid one in most cases.Customers who did not get a delivery within two days of placing an order for a two-day delivery or within the hours indicated by Amazon in previous years were eligible for a free month of Amazon Prime.This offer has since expired.(Please keep in mind that mileage may vary.) Due to the fact that the free month was traditionally added at the end of the period, subscribers’ expiration dates are prolonged by one month.

  1. In a previous customer support website, Amazon said that ″if you obtained free shipping with Amazon Prime, you may be entitled for a free one-month extension if the promised delivery date is not fulfilled.″ ″You can only have one Prime Extension per free trial and a maximum of 12 Prime Extensions for an annual subscription.″ Although that website has been changed since the publication of this article, it continues to give more general information on late shipments.
  2. It now appears that Amazon will reimburse you for the delivery expenses you paid.
  3. There is no particular mention of Amazon Prime in this document.
  4. As a result, you will need to contact Amazon customer support, which, according to many Internet users, will result in you receiving a free month of subscription.
  5. Keep in mind that some internet customers have reported receiving even better bonuses in exchange for receiving an Amazon Prime delivery later than expected.
  • Multiple commenters have stated that the e-tailer gave anywhere from a $5 to $20 gift credit for any anything on the site, as well as a 20 percent discount on an Amazon Prime subscription, among other incentives.
  • The specific reason why Amazon chooses one bargain over another isn’t known, but it’s possible that it has something to do with the time of year and whether or not you’ve previously complained to the company.
  • However, a brief search on the internet reveals that Amazon is eager to provide more than simply an additional month of Amazon Prime service.
  • When buyers receive their items later than Amazon promised, the question becomes how they can genuinely take advantage of such bargains.
  • If you need to get in touch with Amazon, the company’s Contact Us website is the best option.
  • The option to either talk with a messaging assistant who can answer simple queries or refer customers to the appropriate location for their issue will be available here.

Amazon will phone people if they want to do so, and a wait time will be displayed on the page so that users know how long it will take to hear back from the corporation.ADDITIONAL INFORMATION: Amazon Prime’s Top Films For those who find neither of these options satisfactory, Amazon also provides quick access to an extensive collection of help pages covering everything from checking an order to managing content on devices, as well as getting help with Amazon Prime and updating payment information.In general, Amazon advises choosing the phone option in order to receive assistance more quickly; consumers can indicate which phone number the representative should contact.Even so, online-chat wait times aren’t too long, and we’ve been able to speak with Amazon representatives after only a few minutes of waiting.

Talking to customer service

When it comes time to speak with a customer support representative, the procedure is rather straightforward.Customers just state that they have purchased a thing but that it has not yet come in the mail.In most circumstances, Amazon customer support will investigate the claim and promptly conclude that the shipment has not arrived.If this is the case, the company will immediately award a free month of Amazon Prime subscription.

  1. According to the article, some customers have been fortunate enough to receive more than one free month of Prime, thus it is recommended that users push back a little and explain why the wait is causing them such great difficulty.
  2. MORE: Check out the top Amazon bargains available today.
  3. Perhaps you had run out of essential household items, or you were depending for the product to arrive in time to be presented as a gift to someone you care about.
  4. Whatever the case, the commentators imply that consumers who can provide a compelling rationale for why Amazon’s delay is causing them distress are in a strong position to receive a little more compensation.
  5. As long as everything is done in a courteous manner.
  • To put it another way, writing in all capital letters or whining excessively will most likely not get you anywhere.
  • Given that Amazon’s stated policy only permits customer support employees to provide a freebie on the first late Amazon Prime delivery, the corporation may be less eager to offer a bargain if the delays continue to mount up in the following months.
  • As a result, it’s a good idea to go for it all the first time, otherwise you may encounter more resistance on subsequent efforts.

Bonus tip: Avoid Twitter

One more point to mention: While it is acceptable to complain to Amazon on Twitter, the corporation does not encourage customers to share purchase details on the social network and instead leads them to its customer support page on the website. As a result, while Twitter may be more convenient, it will not speed up the resolving process.

Shop today’s best Amazon sales

  • Alexa device sale: Echo devices starting at $14
  • Adidas sale: up to 55 percent off polo shirts, trainers, jerseys, and more
  • Alexa device sale: Echo devices starting at $14
  • Bedding bargains starting at $11 on Amazon Basics Home
  • American Apparel has shirts and bottoms starting at $10
  • Apple AirPods Pro, which were formerly $249, are now $189.
  • Yoga trousers and fitness tees are available for as little as $6.
  • Comforters, shower curtains, and other items for the bedroom and bathroom are on sale.
  • Bissell vacuums are on sale for 50% off, as are floorcare and air purifiers.
  • Sale on power tools from Black + Decker, with discounts of up to 50%
  • Blu-ray movie packages, including Batman and Indiana Jones, are on sale for 45 percent off.
  • Board games account for up to 60% of all games played.
  • Best-seller books start at $4
  • Bose headphones and speakers start at $129
  • and more.
  • Bowflex: home gym bargains that save you an additional 20% off clearance pricing
  • Camping equipment, including Coleman, Igloo, and Zippo, starts at $8
  • Chromebooks, including HP, Lenovo, and Acer, start at $209
  • and more.
  • Clothing: up to 50% off Anne Klein, Bulova, Izod, and other designer labels
  • Deep fryers: Cuisinart, Hamilton Beach, and more starting at $24
  • designer apparel: Kenneth Cole, Calvin Klein, and more starting at 45 percent off
  • and more.
  • External hard drives: Seagate, WD, and more from $38
  • fitness: offers starting at $6
  • Garmin smartwatches: up to 30% off bargains starting at $49
  • gift cards: 20 percent off Old Navy, Adidas, and Cold Stone
  • and more.
  • Groceries: Quaker, Starbucks, Lay’s, and more brands are up to 35 percent off
  • Gym bags: Puma, Nike, and Adidas starting at $12
  • HDTVs: smart TVs starting at $99
  • Headphones: Sony, Bose, and Anker starting at $10
  • and more.
  • Fans and air conditioners start at $12 for heating and cooling.
  • Juicing machines: NutriBullet, Breville, and other brands are on sale
  • Kitchen appliances: Ninja, Keurig, and Instant Pot are all on sale.
  • Save on MacBooks, Chromebooks, and Windows laptops
  • Keurig coffee makers: machines starting at $69
  • Keurig coffee makers starting at $69
  • Levi’s is offering up to 55 percent off shorts and jeans for men and women.
  • Water filters from LifeStraw are up to 50% off right now.
  • Sets and accessories for luggage and travel are available for as little as $8.
  • Food & Wine, Real Simple, and other magazines are on sale for 90 percent discount.
  • Nike: up to $50 off sneakers & shorts
  • RTX GPUs from Nvidia: save up to $140 on video cards
  • Office chairs are on sale for as little as $39
  • OLED televisions are up to $1,500 off at LG and Sony
  • and more.
  • Blue, Fresh Step, and Wellness pet food and supplies are on sale.
  • Power tools from DeWalt, Black & Decker, and Bosch are on sale for up to 50% off
  • Video games for the PlayStation 5: offers starting at $29
  • robot vacuums from $129 (including iRobot, Shark, and others)
  • Samsung storage sales starting at $24
  • sneakers from $19 (including Skechers and New Balance)
  • Surface computers from $599
  • swimming pool toys: up to 60% off inflatables
  • Games for the Xbox Series X|S start at $19
See also:  For 2021 What Is The Brand New Package Available On The Telluride?

More information: How to observe birds using a security camera and a smart display is available.

As a communications strategist, consultant, and copywriter for a variety of technology and business magazines, including CNET, Fortune Magazine, and The New York Times (among others), Don Reisinger has also written for Tom’s Guide and other consumer technology publications.

What to do if your package isn’t delivered on time from Amazon

Amazon Prime has developed since its inception in 2005, and it now offers a variety of benefits, some of which you may not even be aware of.However, the fastest and most cost-effective transportation method remains the key advantage.With further expansion, the retailing behemoth offers free two-day shipping on literally millions of goods to Prime members worldwide.In addition, depending on where you reside, you may be able to take advantage of free one-day or even same-day delivery options.

  1. However, no service is without flaws.
  2. It is possible that even with the (recently raised) $119 yearly price, those assured delivery dates will be delayed by one or more unexpected situations on occasion.
  3. Sure, it might be irritating to have to wait an additional day or two for something that was promised to arrive fast, but did you know that Amazon may reward you for your patience?

Your Amazon Prime delivery is late

Amazon usually keeps you informed of the progress of your order, informing you of where they are in the process and when your shipment is expected to arrive.The majority of the time, you can even follow more particular tracking information.After then, something occurs.The order page is updated with the dreaded statement, ″We’re sorry your delivery arrived late,″ which is shown.

  1. Afterwards, you resign yourself to waiting for further developments and wishing the best for everyone involved.
  2. However, there is more that you can do.
  3. Amazon explains out their guaranteed delivery terms and conditions in their customer support section, which you can find here.
  4. However, here is where things become unclear.
  5. Until recently, there was a lot more clarity in terms of what would happen if Amazon Prime deliveries were delayed.
  • However, that particular section of the page has been removed, and all that is left is information on the possibility of receiving a refund for shipping expenses.

Will they or won’t they make it up to you?

Your Prime delivery has been delayed, and it is now necessary to contact the company’s customer support department via their contact us website.When it comes to Amazon Prime, the guaranteed delivery terms and conditions used to state that if the Prime delivery date was not fulfilled, you may be entitled for a free one-month extension of your membership.That message, which was stored by the Internet Archive’s Wayback Machine, may be found in the section below.It’s no longer apparent whether or not that free month will be offered.

  1. Customers have experienced a variety of outcomes when reporting a late delivery since that disclaimer was removed from the customer support website.
  2. Some Prime members claim they haven’t been as fortunate, while many others claim they have still been granted the additional month.
  3. Consequently, even though it is no longer shown on a page that was not well-known to begin with, you may still be eligible to get an additional month of membership as a thank you for your trouble.
  4. However, you’ll need to contact Amazon and let them know you’re aware of the situation.
  5. Be aware that regardless of whether or whether Amazon continues to honor that benefit, it will never apply to situations that Amazon deems out of their control, such as ″a strike, natural disaster, or severe winter storm,″ among other things.

What Time Do Amazon Packages Arrive? Find out NOW!

What time do Amazon shipments arrive?Chances are you’re waiting for one of your own, and it’s beyond midnight now.Using DoNotPay, you may secure a late delivery refund in a couple of clicks by following the steps outlined in our guide to Amazon delivery timeframes.Because DoNotPay is here to automate the process, you won’t have to deal with customer service or filing claims if you use our app.

When Do Amazon Packages Arrive?

Amazon offers two different delivery choices for you to pick from: standard shipping and expedited shipping.

  • Details of the Shipping OptionFree You will get your item between five to eight business days of placing your purchase. Prime With Amazon Prime, you will be eligible for the following benefits: standard delivery (four to five business days)
  • expedited shipping (two to three business days)
  • and free two-day shipping.
  • One-day delivery
  • two-day shipping
  • three-day shipping

You will need to go to your Cart and do the following in order to get a more accurate shipment time estimate:

  1. Select Continue to the checkout process.
  2. Please provide your shipping address.
  3. Select the shipment speed you like and click Continue
  4. Select a mode of payment and go to the next step

Packages from Amazon are typically delivered between the hours of 8:00 a.m. and 8:00 p.m. local time.

Reasons Why Your Amazon Package Might Be Late

  • If your Amazon item hasn’t arrived on time, there are various possible explanations for why this has happened: As a result of the pandemic’s onset, Amazon has prioritized medical supplies and home products
  • COVID-19
  • Natural disasters—If you reside in a region that has recently been affected by a natural catastrophe, such as a hurricane or tornado, Amazon warns that you may have to wait an additional two or three business days on top of the anticipated delivery time.
  • Delivery via a third-party seller—If your order is shipped by a reseller rather than Amazon, it may arrive late. It is necessary to contact the seller if your package is late
  • you may do so by selecting Contact Seller on the Order Details page.

What To Do if Your Amazon Package Hasn’t Arrived Yet

Attempting to track down your Amazon package will be the first thing you should do if your product arrives late.Following the shipment of your order, you will get an email with a unique identity that will be allocated to your parcel.As the package travels through the various destinations, the ID will be scanned, providing you with real-time information on the whereabouts of your delivery.Here’s what you’ll need to do to keep track of your shipment:

  1. Access your Amazon account by logging in.
  2. Select Your Orders from the drop-down menu.
  3. Select the order that you wish to keep track of
  4. Select Track Package from the drop-down menu.

The following options should be considered if your package has not arrived 48 hours after the anticipated delivery time. They are as follow:

  1. Check your mailing address to make sure it is correct.
  2. Check to see if a notification of attempted delivery has been received
  3. Check to see whether the package was accepted by someone else on your behalf.

If none of the suggestions above are successful, you might consider requesting a refund.

What To Do if Amazon Says Your Package Is Delivered, but It Hasn’t Arrived Yet

  • If you haven’t received your item but Amazon tracking indicates that it has been delivered, you should take the following actions: See if there is any kind of notice of attempted delivery.
  • Look for a delivery place in the surrounding area
  • Check to see whether the delivery was received by another tenant of your house or apartment in your place
  • Check your post office box

It’s not uncommon for a product to arrive late by a few of hours, but if your package is more than 48 hours late, you should contact Amazon and maybe request a refund.

How To Contact Amazon and Report a Problem

  • You may contact Amazon in two ways: via email or by phone. Call 00 1 206-922-0880 and ask to speak with customer service
  • Visit the Amazon website and respond to the questions posed by the chatbot

How To Get a Refund From Amazon if Your Package Is Late

If the tracking information indicates that your shipment has been delivered but it has not, or if it has been three days since the scheduled delivery date, you should request a refund by going to Your Orders and completing the following steps:

  1. Locating your order
  2. locating your order
  3. Choosing a problem with the order
  4. Requesting a refund by selecting it from the drop-down menu.
  5. Providing an explanation of your problem in the text field
  6. clicking the Submit button

If you wish to initiate a refund request in a matter of minutes, you may join up for DoNotPay and use our Late Delivery Product instead.

Get a Refund From Amazon in a Snap With DoNotPay

DoNotPay enables you to obtain a refund from Amazon without having to waste any time doing so. All you have to do to obtain a refund in a couple of minutes is complete the following steps:

  1. Become a member of DoNotPay.
  2. Discover where you may get a Late Delivery Refund product.
  3. Choose a courier and supply them with the necessary information about the package
  • In this case, we will file a claim on your behalf with the courier company’s claims department. Are you experiencing any additional delivery-related difficulties? DoNotPay may supply you with a variety of guides, including: What should I do if my UPS shipment does not arrive by the scheduled delivery date?
  • If I receive a late USPS delivery, what should I do?
  • How can I seek a reimbursement for a USPS shipment that was misplaced?
  • What to do if your FedEx shipment goes missing
  • How to get a UPS shipment refund if your package has been lost or stolen
  • What should I do in the event of a late FedEx delivery?
  • In the event that Amazon delivers the incorrect item, what should I do?
  • Is it possible to request a refund for an Amazon delivery that has not yet been delivered?
  • How to make a complaint about an Amazon delivery

Find Hidden Money With DoNotPay Effortlessly

  • Our app is capable of much more than simply requesting delivery reimbursements on your behalf. We can assist you in identifying all of your hidden expenditures so that you may use your money for more important things. Using DoNotPay, you may do the following: Cancel any unused subscriptions that you may have been paying for every month without realizing it
  • Application for exemptions and appealing property assessments might help you lower your property taxes.
  • Regardless of the company’s return policy, you should return damaged merchandise to them.
  • Parking tickets can be challenged in any city, county, or state.
  • When you’re going through a tough moment, request bill extensions.
  • Sign up for free trials without worrying about being charged for auto-renewal
  • Unclaimed funds can be located in any state in the United States.

Earn Some Extra Cash With DoNotPay’s Help

Not only can we help you remove all of your hidden expenditures, but we can also assist you in putting more money in your pocket!We make sure you don’t forget about the modest but still significant profits you may get from gift card cash back, lottery ticket winnings, and warranty claims, among other things.Our handy software can also assist you in obtaining significant financial compensation through chargebacks, insurance claims, airline compensation, college price waivers, sponsored clinical trials, or crime victims compensation.Download it today!

  1. We can also instruct you on how to file a small claims lawsuit against any firm or individual for compensation.

Your Amazon Order Never Arrived? Here’s What You Should Do

As a bonus, we can assist you in putting more money in your pocket by eliminating all of your hidden expenditures.If you win a raffle ticket or file a warranty claim, we will remind you of the little but significant profits you may make from cash back on gift cards.You may also obtain some real cash back through chargebacks, insurance claims, airline compensation, college price waivers, funded clinical trials, and crime victims compensation with the help of our handy app.Also available to you is instruction on how to file a small claims lawsuit against any firm or individual for monetary relief.

You Ordered an Item, But It Hasn’t Shipped Yet

A Google search for Amazon delivery troubles will reveal a large number of customers who are dissatisfied with the service.What happens if you place an order, but it has been several days, weeks, or even months since you ordered it, and the seller has still not sent your purchase?Don’t get too worked up over it.Amazon will not charge your payment card until after your order has been validated by the company..

  1. You may still cancel the order up to that time by heading to Accounts and Lists > Account > Your Orders and selecting Cancel Order from the drop-down menu.

Amazon Item Shows as Delivered, But It Never Arrived

  • Exactly for this sort of case, Amazon publishes policies and procedures. Some of them

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